Jeep Wrangler Complaints

18,838 consumer complaints on file.

#10410428July 5, 2011
STEERING, ELECTRONIC STABILITY CONTROL:AUTOMATIC (ASC)
PURCHASED 2005 JEEP WRANGLER X FROM INDIVIDUAL NOVEMBER 2010. VEHICLE HAD 21K MILES. DEATH WOBBLE OCCURS EVERYTIME VEHICLE REACHES SPEEDS ABOVE 45 MPH. JEEP IS OUT OF CONTROL AND YOU MUST COME TO A SWIFT, BUT COMPLETE STOP TO KEEP FROM LOSING CONTROL. DRIVER OF VEHICLE AND OTHER VEHICLES LESS THAN 10 FEET AWAY ARE IN DANGER WHEN THIS OCCURS. DISCOVERED THAT THIS PROBLEM IS COMMON TODAY AND I HOPE THAT JEEP COMES UP WITH A SOLUTION TO THIS ISSUE. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10410468July 5, 2011
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2009 JEEP WRANGLER. WHILE DRIVING APPROXIMATELY 65 MPH THE VEHICLE BEGAN TO SHAKE VIOLENTLY. THE CONTACT TURNED THE VEHICLE OFF AND AFTER RESTARTING IT THE SHAKING STOPPED. THE FAILURE OCCURRED THREE TIMES INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 30,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10410535July 5, 2011
ELECTRICAL SYSTEM
MY 2008 JEEP WRANGLER WILL NOT START. THE STARTER WAS REPLACED AND THIS ISSUE STILL HAPPENS. DURING SEARCHES ONLINE I NOTICED THIS HAPPENS TO MANY FOLKS. DURING A TRIP IN TOWN AND STOPPING IN A BAD AREA MY JEEP WOULD NOT START. THIS IS A BIG ISSUE AND I CAN NOT AND WILL NOT TRAVEL IN CERTAIN AREAS ANY MORE. THIS IS NOT RIGHT. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10410577July 5, 2011
FUEL SYSTEM, GASOLINE, FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP
GAS OVERFLOW PROBLEM. EVERY TIME I FILL UP THE TANK WITH GAS, THE TANK OVERFLOWS, SPILLING GAS ALL DOWN THE SIDE OF MY 2007 JEEP WRANGLER AND ONTO THE GROUND. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10410606July 5, 2011
SUSPENSION
2004 JEEP DOES A DEATH WOBBLE AT 40-60 MPH WHEN EVER IT HITS A BUMP. SUSPENSION IS DEFECTIVE. JEEP HAS HAD TONS OF COMPALINTS ON THIS. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10410615July 5, 2011
STEERING
SHOTTY STEERING ON 2008 JEEP WRANGLER. CLUNKS AND SHIMMIES AND MAKES ALL KINDS OF NOISE. DEALER SAYS THERE IS NOTHING WRONG WITH IT. ALL THEY SAY IS THAT IT IS A JEEP AND DRIVES DIFFERENT THAN OTHER VEHICLES. I HAVE DONE SOME RESEARCH ONLINE AND IT APPEARS THAT IT MAY BE A STEERING BOX ISSUE. IT HAS ALWAYS BEEN A PROBLEM, BUT CONTINUES TO GET WORSE. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10410362July 3, 2011
STEERING, TRACTION CONTROL SYSTEM, WHEELS, VEHICLE SPEED CONTROL
2007 JEEP WRANGLER UNLIMITED 4DR 4X4. AT SPEEDS OVER 50 MPH, THE FRONT TIRES BEGIN TO SHAKE AND WOBBLE VIOLENTLY. THE SHAKING ONLY STOPPED AFTER I CAME TO A COMPLETE STOP. THIS HAPPENED AFTER I HIT A BUMPY ROAD. MY JEEP HAS BEEN A STREET VEHICLE AND REALLY NOT GOING ON THE HIGHWAY MANY TIMES. I ONLY HAVE UNDER 9,000 MILES. NOW THAT I LIVE IN CALIFORNIA, AND I HAVE TO DRIVE IN HIGHWAYS, I FEEL VERY UNCOMFORTABLE DRIVING SPEEDS OVER 50 MILES PER HOUR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10410258July 1, 2011
SUSPENSION:FRONT
TL* THE CONTACT OWNS A 2006 JEEP WRANGLER. THE CONTACT STATED THAT WHILE DRIVING OVER A BUMP, AT ANY SPEED, THE FRONT END OF THE VEHICLE WOULD VIOLENTLY SHAKE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT REPAIR SHOP WHERE IT WAS REPAIRED. THE FAILURE RECURRED. AN AUTHORIZED DEALER AND THE MANUFACTURER WERE NOTIFIED, BUT OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 35,756.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10411154July 1, 2011
AIR BAGS
TWO DAYS AGO, THE AIR BAG WARNING LIGHT ON THE DASH STARTED INTERMITTENTLY ILLUMINATING ALONG WITH AN AUDIBLE CHIME SOUNDING WHEN EVER I TURNED THE STEERING WHEEL. DRIVING STRAIGHT AHEAD THE LIGHT WOULD GO OUT. AS OF TODAY, THE LIGHT STAYS ON CONTINUOUSLY. AFTER CHECKING WITH POSTS ON JK-FORUM.COM (FORUM RELATED TO 2007+ JEEP WRANGLERS) I FOUND THAT THERE IS ON GOING ISSUE WITH THE CLOCKSPRING IN THE STEERING WHEEL AREA. MULTIPLE PEOPLE ARE HAVING THE SAME ISSUE WITH THE SAME SYMPTOMS THAT MY VEHICLE HAS EXHIBITED. THIS IS OBVIOUSLY A SAFETY CONCERN ON A PART/DESIGN THAT CHRYSLER HAS BEEN HAVING ISSUES WITH FOR YEARS. I HAVE SEEN POSTS THAT PEOPLE HAVE PAID UPWARDS OF $500 TO HAVE THIS ISSUE FIXED. I BELIEVE THAT THIS SHOULD BE A TSB AND REPAIRED FREE OF CHARGE, OR EVEN A RECALL SINCE IT INVOLVES THE AIRBAG SAFETY SYSTEM. MY VEHICLE IS A JEEP WRANGLER, 2 DOOR, 4X4, LEFT HAND DRIVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10410100June 30, 2011
FUEL SYSTEM, GASOLINE
I OWN A 2008 JEEP WRANGLER UNLIMITED. I HAVE BEEN HAVING A PROBLEM WITH FUEL SPITTING OUT OF THE GAS TANK EVERY TIME I FILL IT WITH GAS. I RECEIVED A NOTICE FROM CHRYSLER A COUPLE OF MONTHS AGO EXPLAINING THAT THEY KNEW ABOUT THE PROBLEM AND IF THE CAR WAS BROUGHT TO AN AUTHORIZED DEALER IT WOULD BE REPAIRED FREE OF CHARGE. I TOOK MY JEEP TO A DEALER ON 6/29/11 AND ASKED THEM TO FIX THE PROBLEM. THEY TOLD ME THAT THEY WOULD NOT BE ABLE TO MAKE THE REPAIRS UNLESS THEY COULD INDEPENDENTLY VERIFY THE ISSUE. OF COURSE, THEY TOLD ME THAT WHEN THEY TOOK THE CAR TO THE GAS STATION IT DID NOT SPIT THE FUEL OUT AT THEM. IN MY OPINION, THIS IS NOT AN INCONVENIENCE ISSUE BUT A SAFETY ISSUE. NOT ONLY DOES THIS CAUSE ME TO SPILL GAS ONTO THE GROUND WHEN I FILL UP MY CAR, BUT THE PART THAT IS CAUSING THE PROBLEM (THE INLET CHECK VALVE) IS ALSO RESPONSIBLE FOR PREVENTING A FUEL LEAK IN THE EVENT OF A ROLLOVER. THIS PUTS ME AT GREATER RISK OF BEING INVOLVED IN A CAR FIRE IF MY VEHICLE IS INVOLVED IN A ROLLOVER ACCIDENT. IF I WERE ONE OF A HANDFUL OF PEOPLE EXPERIENCING THIS PROBLEM I WOULD UNDERSTAND THE NEED FOR INDEPENDENT VERIFICATION. HOWEVER, THIS IS AN ISSUE THAT HAS BEEN GOING ON FOR YEARS IN MANY DIFFERENT MAKES AND MODELS FROM CHRYSLER. IF THEY KNEW ENOUGH ABOUT IT TO ISSUE THE BULLETIN AND EXTEND THE WARRANTY COVERAGE ON THE PART, THEY SHOULD BE WILLING TO MAKE THE REPAIRS TO THE CAR WITHOUT QUESTIONS, ESPECIALLY WHEN SAFETY IS COMPROMISED. UPDATED 08/24/11 *BF THE GAS TANK WAS REPLACED ON AUGUST 8, 2011 UNDER WARRANTY. UPDATED IVOQ 08/31/11 *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10410143June 30, 2011
STEERING, SUSPENSION
DRIVING OVER UNEVEN ROAD SURFACES, MAN HOLE COVERS, POT HOLES, EXPANSION JOINTS IN CONCRETE, OR ANY RIPPLES IN THE ROAD SURFACE, WHAT IS COMMONLY KNOWN AS "DEATH WOBBLE" OCCURS. THIS IS AN UNCONTROLLABLE LEFT AND RIGHT PROGRESSIVE WOBBLE OF THE FRONT WHEELS. THIS WOBBLE DOES NOT STOP UNTIL THE VEHICLE IS SLOWED DOWN TO APPROXIMATELY 10 MPH. PARTS REPLACED HAVE BEEN THE STEERING STABILIZER, TRACK BAR BUSHINGS, PITMAN ARM AND PITMAN TIE ROD END, TIRES, TIRES BALANCED THREE TIMES (TWICE IN TWO WEEKS), ALIGNMENT PERFORMED TWICE, AND STEERING GEAR BOX ADJUSTED. TWO DIFFERENT JEEP DEALERSHIPS CLAIM THE STABILIZER IS THE PROBLEM, AND THE ONE REPLACED MUST BE FAULTY. DO THE RESEARCH, THE STEERING STABILIZER IS NOT THE PROBLEM... ONLY A MASK. THE "DEATH WOBBLE" HAPPENS DAILY. USUALLY MULTIPLE TIMES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10409996June 30, 2011
AIR BAGS, ELECTRICAL SYSTEM:HORN
1. THE HORN AND POSSIBLY THE AIRBAG IS NOT WORKING. 2. WE NOW HAVE TO PURCHASE $300 IN PARTS BECAUSE THE AIRBAG CLOCK SPRING HAS MALFUNCTIONED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10410056June 30, 2011
STRUCTURE, VISIBILITY
JEEP WRANGLER SE, 2001. THE FRONT WINDSHIELD GLASS CRACKED THREE TIMES IN THE SAME LOCATION (NEAR THE DRIVERS SIDE WINDSHIELD WIPER). I THINK THE STRESS CRACK IS DUE TO A DEFECT IN THE FRONT WINDSHIELD STRUCTURE OF POSSIBLYALL 2001 JEEP WRANGLER SE MODELS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10409402June 29, 2011
FUEL SYSTEM, GASOLINE
VEHICLE STOPPED RUNNING WHILE DRIVING LOCALLY. STEERING AND BRAKING BECAME DIFFICULT. COULD HAVE BEEN DANGEROUS AT HIGHER SPEED. DIAGNOSIS BY A LOCAL MECHANIC (SUPERIOR COLLISION & AUTO SERVICE, GARDNERVILLE, NV 775-782-2966) WAS AN INTERNAL SHORT IN THE FUEL PUMP MODULE WHICH CAUSED THE FUEL PUMP TO STOP OPERATING AND THE ENGINE TO QUIT. THE FUEL PUMP MODULE IS LOCATED INSIDE THE FUEL TANK, IN THE DIRECT PRESENCE OF GASOLINE AND GASOLINE VAPOR. UPON EXAMINING THE FUEL PUMP MODULE THE MECHANIC DETERMINED THAT THE WIRING LEADS TO THE PUMP UNIT HAD SHORTED AGAINST THE MODULE'S ALUMINUM HOUSING DUE TO CHAFING OF THE WIRING INSULATION ON THE EDGE OF THE HOUSING. THEY AND I BELIEVE THAT IF THIS SHORT HAD CAUSED A SPARK IT COULD HAVE IGNITED THE FUEL IN THE TANK, CAUSING AN EXPLOSION OR FIRE. I HAVE OWNED THIS VEHICLE SINCE NEW AND THIS PART HAD NEVER BEEN SERVICED OR REPLACED. IT WAS AS INSTALLED AT THE FACTORY. TO CORRECT THIS THE MECHANIC INSTALLED A NEW FUEL PUMP MODULE. HE SAID THE WIRING ON THE REPLACEMENT MODULE APPEARS TO HAVE BEEN ROUTED MORE CAREFULLY TO AVOID THIS PROBLEM. I HAVE THE FAULTY MODULE IN MY POSSESSION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10409400June 29, 2011
STEERING, SUSPENSION:FRONT
UPON DRIVING OVER AN UNEVEN AREA OF PAVEMENT (I.E. TRAIN TRACKS, EXPANSION JOINT, ETC.) STEERING WHEEL AND FRONT WHEELS SHAKE VIOLENTLY BACK AND FORTH. FIRST OCCURRENCE IN MARCH 2009 AT 24,575 MILES, DEALER DETERMINED IT WAS THE STEERING DAMPENER, REPLACED. SECOND OCCURRENCE IN SEPTEMBER 2010 AT 27,929 MILES, DEALER REPLACED THE DAMPENER AND UPDATED MOUNTING BRACKET. THIRD OCCURRENCE APRIL 2011 AT 33,845 MILES (ONLY 5,916 MILES ON SECOND REPLACEMENT). DEALER REFUSED TO DO ANYTHING BECAUSE IT WAS OVER THE 12 MONTH PART WARRANTY. CONTACTED CHRYSLER COMPLAINT RESOLUTION, SAME ANSWER. THEY STATED THEY CONTACTED THE DEALER WHO SAID THEY REFUSED REPAIR DUE TO "EXCESSIVE OFF-ROAD USAGE". VEHICLE HAS NOT BEEN USED OFF ROAD SINCE THE SECOND REPLACEMENT AND THE DEALER HAS NOT SEEN THE VEHICLE SINCE THEN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10411050June 29, 2011
FUEL SYSTEM, GASOLINE
VEHICLE SPILLS FAIRLY LARGE AMOUNT OF GAS WHEN FILING GAS TANK CONSTANTLY. GAS SPILLS ON VEHICLE, GROUND AND PERSON WHICH COULD BE A FIRE AND ENVIRONMENTAL HAZARD. TOOK IT TO THE DEALER AND THEY CLAIMED TO HAVE CHANGED THE FILLER NECK BUT THE PROBLEM CONTINUES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10409150June 28, 2011
AIR BAGS, ELECTRONIC STABILITY CONTROL (ESC), TRACTION CONTROL SYSTEM, SERVICE BRAKES, HYDRAULIC
WHILE TURNING INTO MY DRIVEWAY MY 2007 JEEP WRANGLER X (WITH 55000 MILES) "CHIMED" AND THE AIR-BAG , TRACTION CONTROL, AND ANTI-LOCK BRAKE WARNING LIGHTS LIT UP. UPON INVESTIGATING THE ISSUE I FOUND THAT THIS LEAVES THE SAFETY SYSTEMS INACTIVE! A BAD "CLOCK SPRING" IN THE STEERING WHEEL IS HE CAUSE OF ALL THE SYSTEM FAILURES. MY VEHICLE IS NO LONGER COVERED UNDER WARRANTY, BUT I FEEL THAT THIS SHOULD STILL BE COVERED BY JEEP/CHRYSLER. THIS IS A MAJOR SAFETY CONCERN OR ME AND MY FAMILY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10409221June 28, 2011
STEERING
I WAS DRIVING MY 2008 JEEP WRANGLER ON THE INTERSTATE HIGHWAY WHEN SUDDENLY THE FRONT END SHOOK SO VIOLENTLY THAT I ALMOST HIT THE CEMENT DIVIDED AND WAS ALMOST STRUCK FROM THE REAR BY ANOTHER VEHICLE AS I SLOWED TO GAIN CONTROL. I AM TOLD THAT THIS IS CALLED THE DEATH WOBBLE. I WAS ALSO TOLD BY THE DEALER THAT THIS WAS CAUSED BY A BAD STEERING STABILIZER WHICH I WOULD HAVE TO REPLACE AT MY OWN COST AND CHRYSLER KNEW OF THE PROBLEM BUT THERE WASN'T ANY RECALL. THIS IS A VERY DANGEROUS CONDITION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10409236June 28, 2011
AIR BAGS
DRIVERS SIDE AIR BAG LIGHT COMES ON INTERMITTENTLY. DEALER SAYS IT IS THE CLOCKSPRING AND IS NOT COVERED BY WARRANTY. I HAVE HEARD OF OTHER PEOPLE WITH THIS SAME SERIES OF JEEP (2007-2011WRANGLER) . AND HAVING THE SAME PROBLEM. AS THIS IS A VERY IMPORTANT SAFETY FEATURE IN CURRENT AUTOMOBILES I WOULD EXPECT THERE WOULD BE SOME INVESTIGATION INTO MULTIPLE FAILURES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10409049June 27, 2011
FUEL SYSTEM, GASOLINE
GAS OVERFLOW AT TIME OF VEHICLE FILLUP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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