Jeep Wrangler Complaints

18,838 consumer complaints on file.

#10412197July 13, 2011
FUEL SYSTEM, GASOLINE
EVERY TIME I FILL UP MY 08 JK JEEP WRANGLER WITH GAS, THE GAS SHUT OFF HAPPENS, BUT GAS COMES POURING OUT OF THE TANK. USUALLY ABOUT A HALF GALLON IS WASTED, AND CAUSING ENVIRONMENTAL DAMAGE. IT'S ANNOYING, DANGEROUS, SMELLY AND HAS NEVER HAPPENED WITH ANY OTHER VEHICLE I'VE OWNED. READ A LOT ON LINE AND REALIZE THIS IS A MANUFACTURER DEFECT, HAPPENING TO MANY OTHERS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10411917July 12, 2011
FUEL SYSTEM, GASOLINE
EVERY TIME I TRY AND FILL UP THE GAS TANK ON MY 2005 JEEP WRANGLER TJ, GAS OVERFLOWS DOWN THE SIDE OF MY VEHICLE. THIS HAPPENS AT ANY AND EVERY PUMP I GO TO. I'VE NEVER HAD THIS PROBLEM WITH ANY OTHER CAR. *TT WHY HASN'T THIS BEEN RECALLED? BESIDES BEING DANGEROUS, IT'S ALSO WASTING MY MONEY, SINCE UP TO A QUART OF GASOLINE COMES SHOOTING OUT EVERY TIME I FILL UP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10411961July 12, 2011
FUEL SYSTEM, GASOLINE
FUEL OVERSPILL WHEN FILLING GAS TANK 2008 JEEP WRANGLER. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10412019July 12, 2011
FUEL SYSTEM, GASOLINE
FUEL DOES NOT SHUT-OFF AT FUEL PUMP AND GAS SPILLS OUT EVERY TIME I RE-FUEL. THE DEALERSHIP DIDN'T FIX THIS WHEN I RECENTLY HAD THE VEHICLE SERVICED BECAUSE IT WASN'T A RE-CALL. I HAVE SINCE COMPLAINED AND IT WILL BE FIXED UNDER WARRANTY DURING MY NEXT VISIT. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10412015July 12, 2011
STEERING
SEVERE STEERING VIBRATION RESUTS WHEN HITTING A BUMP AT HIGHWAY SPEEDS (60+). PROBLEM IS WORST WHEN ALSO TURNING (EX: ON AN OVERPASS). I LOSS DIRECTIONAL CONTROL AND NEARLY HIT THE CONCRETE DIVIDER BEFORE REGAINING CONTROL AS THE VEHICLE SLOWED DOWN. STEERING STABILIZER/SHOCK WAS REPLACED UNDER WARRANTY BY DEALERSHIP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10412050July 12, 2011
FUEL SYSTEM, GASOLINE
GAS TANK OVERFLOWS, WILL NOT CAUSE FILLER NOZZLE TO SHUT OFF. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10412046July 12, 2011
FUEL SYSTEM, GASOLINE
NINE OUT OF TEN TIMES WHEN I USE THE AUTOMATIC STOP ON THE PUMP AT THE GAS STATION, THE TANK WILL SPILL OVER WHEN FILLING UP. THIS CAUSES GAS TO SPILL ON THE CAR, THE GROUND, AND SOMETIMES MYSELF. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10411729July 11, 2011
STEERING, SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2007 JEEP WRANGLER. THE CONTACT STATED WHILE DRIVING THE VEHICLE 30 MPH IT PULLED EXCESSIVELY TO THE RIGHT. THE CONTACT TRIED TO TURN THE STEERING WHEEL BACK TO THE LEFT AND IT RESPONDED AS IF THE POWER STEERING FAILED. THE CONTACT APPLIED THE BRAKES IN ORDER TO STOP THE VEHICLE AND THERE WAS NO RESPONSE. THE EMERGENCY BRAKE ALSO FAILED WHEN IT WAS ENGAGED. THE FAILURE CAUSED THE CONTACT TO CRASH INTO A VIADUCT. THE VEHICLE WAS TOWED TO A MECHANIC AND INSPECTED BY THE MANUFACTURER. THE MANUFACTURER STATED NOTHING WAS WRONG WITH THE VEHICLE. THE VEHICLE WAS DEEMED DESTROYED. THE FAILURE AND CURRENT MILEAGE WAS 6,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10411793July 11, 2011
FUEL SYSTEM, GASOLINE
THE VEHICLE WHEN FILLING WITH GASOLINE OVERFLOWS EACH AND EVERY TIME REGARDLESS OF FILLING STATION USED. THIS IS A KNOWN JEEP WRANGLER PROBLEM FOR 2007-2008 MODELS BUT CHRYSLER IS NOT CORRECTING THE PROBLEM FOR VEHICLES BUILT AFTER MARCH 31,2008. MY BUILD DATE IS 06-08. I DON'T KNOW WHAT CHANGED AFTER 3/31/08 BUT THE PROBLEM EXISTS FOR JEEPS BUILT AFTER THAT DATE. THIS IS AN EXTREMELY DANGEROUS CONDITION BOTH PUBLIC SAFETY AND ENVIRONMENTAL. DEALER WANTS $100 TO DIAGNOSE PROBLEM. CHRYSLER NEEDS TO STEP UP AND FIX THIS KNOWN SAFETY DEFECT. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10411818July 11, 2011
POWER TRAIN:AXLE ASSEMBLY
ON 6/17/2011 WE HAD OUR 2010 JEEP WRANGLER UNLIMITED RUBICON ON AN OFF-ROAD TRAIL IN 2WD. THE TRAIL CAN BE DESCRIBED AS MILD TERRAIN NOT REQUIRING 4WD FOR ANY PART OF THE TRAIL. APPROXIMATELY 2 MILES IN WE HEARD A LOUD NOISE, STOPPED THE VEHICLE AND DISCOVERED THAT THE FRONT AXLE HOUSING WAS CRACKED. CHRYSLER'S ROADSIDE ASSISTANCE WOULD NOT RECOVER TEH VEHICLE FROM THE TRAIL SO WE GOT IT TO A MAINTAINED ROAD. SEVERAL DAYS LATER WE HAD THE VEHICLE TOWED TO OUR JEEP DEALER FOR INSPECTION. WARRANTY WORK WAS DENIED ON THE BROKEN AXLE HOUSING DUE TO CHRYSLER'S DETERMINATION THAT WE TEH FAILURE OCCURRED DUE TO EXTREME OFF-ROADING. VERBALLY WE WERE ALSO TOLD THAT WE WERE NOT USING THE VEHICLE FOR ITS INTENDED PURPOSE. WE SUBMITTED PHOTOS AND NARRATIVES OF SIMILIAR INCIDENTS (FRONT AXLE HOUSING BREAKS DURING DURING MILD OFF-ROAD DRIVING, AND ONE INSTANCE OF HITTING A CURB WITH THE TIRES). THESE WERE REGARDED AS INCIDENTS OF EXTREME OFF-ROADING AS WELL. SINCE THE BREAKAGE OCCURRED AFTER SEVERAL MILES OF TRAVEL ON MAINTAINED HIGHWAY, AND THEN APPROXIMATELY 15 MILES ON MILD OFF-ROAD TRAILS THAT DID NOT REQUIRE 4WD WE WILL REPLACE THE ENTIRE AXLE WITH AN AFTERMARKET PRODUCT THAT IS SIMILIAR IN COST. OUR CONCERN IS THAT AS WE RESEARCH ONLINE WE ARE FINDING SIMILIAR INCIDENTS UNDER SIMILIAR CONDITIONS - FRONT AXLE HOUSING BREAKS IN THE SAME LOCATION WHEN THE VEHICLE IS UNDER ONLY SLGHTLY HIGHER THAN NORMAL DRIVING CONDITIONS ON 2007-2010 JEEP WRANGLER JK UNLIMITED RUBICONS. RUBICONS HAVE AN UPGRADED SUSPENSION SYSTEM FOR OFF-ROAD USE COMAPRED TO OTHER MODELS AND FEATURE A "TRAIL RATED" BADGE ON THE VEHICLE, BUT LIGHT OFF-ROAD USE CAUSED FAILURE IN OUR VEHICLE. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10411856July 11, 2011
STEERING
TL* THE CONTACT OWNS A 2011 JEEP WRANGLER. THE CONTACT STATED THAT WHILE DRIVING OVER A BUMP, THE VEHICLE JERKED VIOLENTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE TO DIAGNOSE THE FAILURE BUT DECIDED TO PERFORM A TIRE ROTATION, WHICH FAILED TO REMEDY THE PROBLEM. THE VEHICLE WAS TAKEN BACK TO THE DEALER TWICE AFTER THAT WHERE IT WAS DIAGNOSED THAT THE DAMPNER WAS LOOSE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 7,268 AND THE CURRENT MILEAGE WAS 9,500. UPDATED 08/31/11 *BF UPDATED 10/26/11
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10411849July 11, 2011
STEERING
TL* THE CONTACT OWNS A 2007 JEEP WRANGLER. THE CONTACT STATED THE VEHICLE WOULD SHAKE VIOLENTLY WHILE DRIVING AT ANY SPEED. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSIS AND THE MANUFACTURER WAS CONTACT WHO ADVISED THAT THE CONTACT WAS RESPONSIBLE FOR THE REPAIR. THE VEHICLE WAS NOT REPAIRED THE FAILURE AND CURRENT MILEAGE WAS 38,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10412534July 8, 2011
FUEL SYSTEM, GASOLINE
GAS OVERFLOWS AND SPILLS OUT ON EVERY FUEL FILL-UP ATTEMPT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10411498July 8, 2011
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2003 JEEP WRANGLER. THE CONTACT STATED THAT THE MULTI-FUNCTION SWITCH WAS REPLACED TWICE WITHIN THE LAST TWO YEARS. THE CONTACT ALSO STATED THAT WHEN THE FAILURE OCCURRED, THE HEADLIGHTS, TURN SIGNALS, FOG LIGHTS AND INSTRUMENT PANEL FAIL TO ILLUMINATE. THE CONTACT STATED THAT THIS WAS MANUFACTURERS DEFECT BECAUSE THE WIRING TO THE SWITCH BURNED AND MELTED THE CONNECTIONS. THE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS 165,088.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10410816July 7, 2011
STEERING, FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2007 JEEP WRANGLER. THE CONTACT WAS DRIVING APPROXIMATELY 50 TO 60 MPH WHEN THE STEERING BEGAN SHAKING VIOLENTLY. THE CONTACT HAD TO CONTINUOUSLY APPLY THE BRAKES IN ORDER TO MAINTAIN CONTROL OF THE VEHICLE. IN ADDITION, WHEN REFUELING THE VEHICLE, FUEL WOULD SPILL BACK OUT FROM THE FUEL TANK. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSIS OR REPAIRS. THE MANUFACTURER WAS CONTACT BUT DENIED ASSISTANCE WITH REPAIRS. THE FAILURE MILEAGE WAS 50,000 AND THE CURRENT MILEAGE WAS 59,000. FORM RETURNED NO CHANGE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10410851July 7, 2011
STRUCTURE:FRAME AND MEMBERS
TL* THE CONTACT OWNS A 2000 JEEP WRANGLER. THE CONTACT WAS DRIVING 55 MPH WHEN THE VEHICLE BEGAN WOBBLING AND SHAKING ABNORMALLY. THE VEHICLE WAS INSPECTED BY A LOCAL MECHANIC WHO ADVISED THAT THE MAIN CROSS MEMBER, WHICH HAD ROTTED FROM CORROSION, DETACHED AND FELL WITH THE BOLTS STILL IN TACT. THE MANUFACTURER WAS CONTACTED WHO OFFERED NO ASSISTANCE. THE CONTACT STATED THAT HE WAS UNSURE IF THE VEHICLE WAS REPAIRABLE. THE FAILURE MILEAGE WAS 93,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10411390July 7, 2011
FUEL SYSTEM, GASOLINE
THE VEHICLE HAS SPEWED GASOLINE ALL OVER THE VEHICLE AND THE PERSON WHO FUELS THE VEHICLE SINCE THE FIRST TIME THE VEHICLE WAS FILLED WITH FUEL AFTER PURCHASE. THE ISSUE WAS REPORTED TO THE DEALER AND WAS IGNORED. THERE WAS NOTHING PRINTED ON WARRANTY PRINT OUT AFTER SERVICE FOR MULTIPLE ITEMS(STEERING DAMPENER). YEARS AFTER I SPOKE WITH SAME DEALER AND WAS TOLD TO BRING IT IN AS IT WAS A "COMMON" PROBLEM AND CHRYSLER HAD BEEN REPAIRING ON OTHER VEHICLES. UPON ARRIVAL THEY TRY TO CHARGE ME FOR REPAIR. I REFUSED. I AM STUNNED THAT THE NHTSA HAS ELECTED TO IGNORE THIS PROBLEM AND LABEL IT AS AN INTERNET SENSATION WHEN THERE IS LITERALLY A MOUNTAIN OF EMPIRICAL EVIDENCE. I CAN PROVIDE VIDEOS, PICTURES, AND MAKE MY SELF AVAILABLE FOR INSPECTION TODAY. I CAN SHOW THIS PROBLEM IS WIDESPREAD AND CAN BE REPEATED ON A LARGE NUMBER VEHICLES USING THE SAME PART. THIS IS ALSO AN ENVIRONMENTAL ISSUE AS LARGE QUANTITIES OF FUEL ARE BEING DUMPED ON THE GROUND ON A DAILY BASIS. I FIND THAT THE CHRYSLER AS WELL AS NHTSA ARE IN FACT NEGLIGENT BY NOT PURSUING THEIR INVESTIGATION OF THIS HAZARDOUS CONDITION. I HAVE TO QUESTION THE RELEVANCE OF NHTSA WHEN SUCH AN OBVIOUS DEFECT IS REPORTED ONLY TO BE IGNORED. YOUR ORGANIZATION HAS ESSENTIALLY TOLD THE VEHICLE OWNERS THAT IF THEY ORGANIZE ON THE INTERNET THEIR CLAIMS WILL BE CONSIDERED TO LACK MERIT. IN ADDITION, THE SAME PARTS IN OTHER CHRYSLER PRODUCTS CAN BE SHOWN TO HAVE BEEN CONSIDERED BY YOUR ORGANIZATION TO BE FAULTY, YET IGNORED IN EARLIER MODELS. IN FACT, CHRYSLER AT TIMES REPLACES THESE SAME PARTS AT RANDOM IN OTHER MODELS THAT HAVE NOT BEEN DECLARED IN A RECALL. *NOTE: THE DATE OF FIRST INSTANCE IS NOT CORRECT AS I CANNOT RECALL THE EXACT DATE OF PURCHASE. HOWEVER, THIS HAS OCCURRED EVERY SINGLE TIME I FILL THE VEHICLE UP AND HAS SO SINCE THE FIRST TIME. I PURCHASED THE VEHICLE USED BUT UNDER MFG WARRANTY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10410918July 7, 2011
FUEL SYSTEM, GASOLINE
FUEL OVERFLOWS AND EJECTS FROM VEHICLE AT EVERY REFUELING. IT CANNOT BE CONTROLLED NO MATTER HOW SLOW THE RATE OF REFUEL. OFTEN FUEL WILL EJECT AND SPLASH ONTO THE PERSON REFUELING. SOMETIMES FUEL WILL EJECT AND SPLASH INTO, OR NEAR THE FACE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10410794July 6, 2011
ELECTRICAL SYSTEM
I PURCHASED MY JEEP WRANGLER RUBICON SAHARA IN JULY 2005. OVER THE YEARS, THE BIGGEST PROBLEMS I HAD WERE THE INFAMOUS SHAKING OF THE CAR AT SPEEDS OVER ABOUT 55MPH AND THE CONSTANT NEED TO JUMP THE CAR AND BUY NEW BATTERIES. THE LATTER PROBLEM SEEMED LIKE SOMETHING I COULD LIVE WITH BUT OVER TIME IT BECAME WORSE AND YOU COULD NO LONGER RELY ON THE CAR TO START. JEEP HAS ALWAYS BEEN VERY CAVALIER ABOUT THESE PROBLEMS, BUT THEY ARE REAL. MY CAR NOW HAS ONLY ABOUT 17,000 MILES ON IT BECAUSE OF THE RELIABILITY PROBLEM. IN JANUARY 2011 THERE WAS AN ELECTRICAL EXPLOSION AND SMOKE IN THE CAR. IT WAS TOWED TO LITHIA JEEP IN SANTA FE NM (WHERE I ORIGINALLY BOUGHT IT). THEY COULDN'T REALLY FIGURE OUT THE PROBLEM, BUT CHARGED ME FOR SOME REWIRING AND SENT IT BACK TO ME. WITHIN DAYS, THE BATTERY WAS DEAD AGAIN, SO I BOUGHT A NEW BATTERY. WITHIN DAYS, THAT BATTERY WAS DEAD AND THE CAR WAS AGAIN TOWED TO JEEP. THIS TIME, I FILED A FORMAL COMPLAINT WITH CHRYSLER, WHO ACCEPTED THE CASE.THE DEALER FIDDLED AROUND WITH THE CAR WITHOUT SUCCESS FOR A MONTH, BEFORE CHRYSLER AGREED TO ACCEPT MOST OF THE CHARGES FOR A COMPREHENSIVE REWIRING OF THE CAR. THE DEALER ALSO INFORMED ME AT THE TIME THAT IT WAS UNABLE TO DO THE RECALL WORK ON THE CAR'S TRANSMISSION, BECAUSE THE BOLTS SECURING THE TRANSMISSION HAD BEEN STRIPPED AT THE FACTORY. THIS SEEMED ODD TO ME, THAT A DEALER WAS TELLING ME IT COULDN'T DO THE RECALL WORK ON A DANGEROUS CONDITION, SO I JUST HAD TO LIVE WITH IT. IN MARCH THE DEALER COMMENCED THE INTENSIVE REWIRING WORK, AND BY APRIL, THE DEALER SAID THAT THE PROBLEM HAD NOT YET BEEN RESOLVED, SO IT WOULD NEED ADDITIONAL FUNDS FROM CHRYSLER. THIS CARRIED ON INTO MAY, AND I STILL DID NOT HAVE THE CAR. FINALLY, IN LATE MAY, THE DEALER CALLED AND SAID THEY "THOUGHT THE CAR MIGHT BE FIXED" BUT WEREN'T SURE, BECAUSE THE COMPUTER WAS STILL IDENTIFYING AN UNKNOWN DRAIN ON THE BATTERY WITH POTENTIAL ELECTRICAL SHORT IMPLICATIONS. NO MORE PROGRESS. ABOUT $3500 EXPENDED. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10410797July 6, 2011
FUEL SYSTEM, GASOLINE
2008 JEEP JK GAS FILLER TUBE OVERFLOWS WHEN AUTOMATIC GAS SHUTOFF OCCURS DURING REFUELING EVERYTIME. IT HAS OCCURRED AT MANY DIFFERENT GAS STATIONS AND PUMPS. GAS COMES OUT AND COATS THE VEHICLE AND GROUND. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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