Jeep Wrangler Complaints

18,838 consumer complaints on file.

#10490543December 31, 2012
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2007 JEEP WRANGLER. THE CONTACT STATED THAT WHILE DRIVING 25 MPH, HE BEGAN TO SMELL PLASTIC BURNING. THE VEHICLE WAS STOPPED AND UPON FURTHER INSPECTION, HE SAW THAT THE FUSE BOX WAS ON FIRE. THE FIRE WAS EXTINGUISHED AND THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE THE CONTACT WAS AWAITING DIAGNOSIS OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS UNAVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 68,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10490563December 31, 2012
ENGINE, FUEL/PROPULSION SYSTEM
I STARTED MY 2008 JEEP WRANGLER JK AND IMMEDIATELY GOT A CHECK ENGINE LIGHT WITH AN AUDIBLE SOUND. THE ENGINE WAS RUNNING VERY ROUGH AND SHAKING. I TURNED OFF THE ENGINE AND IT SEEMED FINE BUT THE CHECK ENGINE LIGHT WAS STILL ON. I HAVE A OBD2 DIAGNOSTIC CODE READER AND IT SHOWED THE CODE P0306. THIS IS A MISFIRE ON THE NUMBER SIX CYLINDER. I TOOK IT TO LARRY H. MILLER CHRYSLER JEEP DODGE RAM DEALERSHIP IN ALBUQUERQUE AND THIS IS WHAT WAS DONE. "WI TECH DIAGNOSTICS FOR FAULT CODES, HAD STORE CODES FOR INJECTOR #6 CIRCUIT, NO WORK DONE, OPERATING AS PER DESIGN". I ASKED WHAT CAN BE DONE TO FIX THE PROBLEM AND [XXX] SAID THAT THE TECH COULD NOT DUPLICATE THE PROBLEM SO THEY COULD NOT FIX ANYTHING. [XXX] OFFERED TO PERFORM A FUEL INJECTOR CLEANING BUT THIS WAS THE ONLY OPTIONS FOR NOW. THE NEXT DAY I STARTED THE JEEP AND HAD THE SAME ISSUE. I LOOKED UP THIS CODE 0306 ON THE JEEP JK SITE AND READ POSTS OF "PENTASTAR PROBLEM". IN ALL CASES THESE PEOPLE HAD TO VISIT THE DEALERSHIP 4 TO 5 TIMES UNTIL THEY FIXED THE PROBLEM. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10490573December 31, 2012
FUEL/PROPULSION SYSTEM
APPROXIMATELY 5 MONTHS AGO MY 2010 JEEP WRANGLER BEGAN OVERFLOWING AT EVERY FILL UP, SPILLING FUEL ALL OVER THE SIDE OF MY VEHICLE AND THE GROUND. THIS HAD HAPPENED AT DIFFERENT GAS STATIONS AND DIFFERENT TEMPERATIONS, AND NO MATTER HOW SLOW I TRY TO PUMP THE FUEL IT STILL OVERFLOWS. THIS PROBLEM BEGAN ALL AT ONCE AND I NEVER HAD AN ISSUE WITH IT BEFORE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10490585December 31, 2012
POWER TRAIN
THE TRANSMISSION WENT ON A WELL TAKEN CARE OF 2004 JEEP WRANGLER RUBICON WITH ONLY 55,000 MILES TOOK IT IN AND THE MECHANIC SAID THAT ALL THE GEARS WERE STRIPPED IN THE TRANSMISSION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10490607December 31, 2012
FUEL/PROPULSION SYSTEM
WHEN FILLING FUEL TANK GAS PUMP SHUTS OFF TOO LATE, RESULTS IN FUEL SPILLAGE EVERY TIME VEHICLE IS FILLED UNLESS THE TANK IS NOT FILLED COMPLETELY. GAS BLOWS BACK ONTO HAND OF PERSON FILLING VEHICLE CAUSING PERSONAL INJURY HAZARD, AND ALSO SPILLS ONTO GROUND AND VEHICLE CAUSING FIRE HAZARD. THE SHUT-OFF WORKS, BUT COMES TOO LATE TO BE EFFECTIVE - USUALLY PUMP SHUTS OFF THEN MOMENTARILY LATER GAS FLIES OUT OF FILLER NECK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10490619December 31, 2012
FUEL/PROPULSION SYSTEM
WHEN FILLING UP THE GAS TANK THE FUEL SPILLS OUT AFTER SHUT OFF. APPROXIMATION A CUP TO 2 CUPS WILL BACK SPLASH OUT OF THE TOP AND SPILLS ALL OVER THE JEEP AND GROUND. DOES NOT MATTER WHAT GAS STATION THIS HAS JUST STARTED HAPPENING THE LAST TWO FILL UPS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10490504December 30, 2012
FUEL/PROPULSION SYSTEM
CONSISTENTLY, WHILE REFUELING THE VEHICLE, REGARDLESS OF FILL RATE, IF THE NOZZLE IS NOT STOPPED MANUALLY, GASOLINE ERUPTS FROM THE FILLER NECK WHEN THE TANK IS FULL. IT IS USUALLY ENOUGH TO LEAVE GAS DRIPPING DOWN THE VEHICLE AND A SMALL PUDDLE UNDERNEATH. THIS HAPPENS EACH AND EVERY TIME IT IS FILLED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10490433December 29, 2012
AIR BAGS
THE AIRBAG LIGHT IN MY 2008 JEEP WRANGLER (LHD) HAS BEGUN GOING OFF AND CHIMING WHILE DRIVING AT LEAST ONE TIME EVERY MINUTE. THIS LIGHT INDICATES THAT SOMETHING IS WRONG WITH THE AIRBAG AND THE PROBLEM HAS BEEN DIAGNOSED AS A CLOCK SPRING ISSUE. THIS HAS BEEN A RECURRING ISSUE WITH 2008 JKS (LHD), AND POTENTIALLY CAN LEAD TO AIRBAG FAILURE IN THE CASE OF A CRASH. CHRYSLER HAS REFUSED TO ADDRESS THIS ISSUE WITH 2008 LHD WRANGLERS EVEN THOUGH IT IS A SERIOUS SAFETY CONCERN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10490318December 28, 2012
STEERING
WHILE COMING OFF OF THE HIGHWAY AND DECELERATING TO GET OFF THE RAMP, THE CAR STARTED VIOLENTLY SHAKING. THE CAR COULD NOT BE CONTROLLED AND BRAKING WAS THE ONLY WAY TO STOP THE CAR. FOLLOWING THAT EVENT THE CAR WOULD SHAKE WHEN HITTING A BUMP OVER 60 MPH. JEEP REPLACED THE FRONT STABILIZER AT MY EXPENSE FOR $280. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10490398December 28, 2012
ELECTRICAL SYSTEM
I HAVE A 2008 JEEP WRANGLER 4X4. IN THIS MONTH OF DECEMBER 2012 MY JEEPS HEADLIGHTS, HORN, WINDSHIELD WIPERS JUST STARTED TURNING ON FOR NO REASON.THE ENGINE WILL STALL AT SPEEDS AND SOMETIMES THERE IS NO THROTTLE RESPONSE. HAVE CALLED MY LOCAL JEEP DEALER AND CHRYSLER..THEY TOLD ME THERE WAS NO RECALL FOR THIS.I HAVE SEARCHED THIS ON THE INTERNET AND THERE ARE HUNDREDS OF COMPLAINTS ABOUT THE SAME PROBLEM...AS A GATHER FROM THE COMPLAINS ITS DUE TO A FAULTY TIPM. THIS IS A MAJOR SAFETY HAZARD IN MY VIEW AND I WOULD LIKE TO HAVE SOMETHING DONE ABOUT IT.YOU ARE MY ONLY HOPE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10490177December 27, 2012
SUSPENSION
TL* THE CONTACT OWNS A 2012 JEEP WRANGLER. WHILE DRIVING APPROXIMATELY 55 MPH, THE BRAKES SEIZED WITH THE ILLUMINATION OF THE ABS AND TRACTION CONTROL WARNING INDICATORS. THE VEHICLE SKIDDED AS THE ENGINE SLIGHTLY STALLED. THE CONTACT REGAINED CONTROL OF THE VEHICLE AND RESUMED IN OPERATION. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSIS. THE TECHNICIAN INFORMED THE CONTACT THAT THE FAILURE WAS CONTRIBUTED TO THE FAULTY FRONT WHEEL HUB AND WHEEL BEARINGS. THE VEHICLE WAS IN THE PROCESS OF BEING REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 2,500. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10490228December 27, 2012
SUSPENSION, STEERING
VEHICLE BEGAN VIOLENTLY SHAKING ON THE INTERSTATE. IT NOW SHAKES AT ANY SPEEDS GREATER THAN 40 MPH AND ANY BUMPS IN THE ROAD OR TURNS ALSO SET IT OFF. THE VEHICLE WAS UNABLE TO BE TURNED OR MOVED OFF THE ROAD DURING THE SHAKING AND THE SHAKING ONLY STOPS ONCE THE VEHICLE SLOWS DOWN TO UNDER 10 MPH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10490240December 27, 2012
FUEL/PROPULSION SYSTEM
FUEL SPILLS OUT AFTER FUELING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10490248December 27, 2012
FUEL/PROPULSION SYSTEM
I HAD JUST BOUGHT AN UNLIMITED 2005 JEEP WRANGLER- THE FIRST TIME I STOPPED TO GET GAS I FOUND OUT VERY QUICKLY THAT THERE IS AN OVERFLOW PROBLEM WITH THESE MODELS. EVERYONE WHO IS A JEEP OWNER KNOWS ABOUT IT AND SAYS THERE ARE SOME FIXES, BUT THEY ARE LENGTHY. EVERYONE WHO ISN'T WONDERS WHY IT HASN'T BEEN RECALLED AND FIXED. THIS IS AN ONGOING PROBLEM THAT COULD POSE A LARGE HAZARD AT GAS STATIONS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10490265December 27, 2012
STEERING, SUSPENSION, WHEELS
FRONT END SHAKES VIOLENTLY, FEELS LIKE A FLAT TIRE OR A LOOSE WHEEL. STOPPED & CHECKED TIRES, FOUND NOTHING WRONG. GOT BACK IN VEHICLE AND DROVE. THIS HAS HAPPEN AT LEAST 2 OTHER TIMES. I BELIEVE IT IS CALLED A DEATH WOBBLE. WAS PRETTY SCARY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10490066December 26, 2012
SUSPENSION, WHEELS, STRUCTURE:BODY
I WAS DRIVING IN THE MOUNTAINS AND NOTICED AN UNUSUAL NOISE UNDER MY JEEP AND GOT OUT TO CHECK IT OUT AND FOUND THAT MY FRAME HAD CRACKED UNDER THE PASSENGER SEAT WHERE THE CONTROL ARM IS WELDED TO THE FRAME. AFTER LOOKING MORE CLOSELY, THE FRAME HAS COMPLETELY RUSTED THROUGH AND IS A HOLE HAS DEVELOPED FOR APPROXIMATELY 20 INCHES ALONG THE CENTER OF THE BOTTOM OF THE FRAME RAIL AND UP AND THROUGH WHERE THE CONTROL ARM BRACKET IS WELDED TO THE FRAME. THERE IS ONLY ABOUT 1 INCH OF WELD STILL HOLDING ON THE OUTSIDE BRACKET. I WAS AFRAID TO DRIVE HOME. FROM THE LOOKS OF THE RUST, THE ENTIRE FRAME COULD BUCKLE AT ANY TIME. I AM NOT A ROCK CRAWLER AND DO NOT ABUSE MY JEEP. IT IS ALL STOCK AND HAS REALLY ONLY BEEN DOWN DIRT ROADS AND NOT TRAILS. UPON SEARCHING ONLINE, I FOUND THAT MANY OTHER WRANGLER OWNERS ARE EXPERIENCING A SIMILAR PROBLEM SEVERAL ACTUALLY HAD THEIR CROSSOVER SUPPORT FOR THE TRANSMISSION FALL OUT OF THE VEHICLE. I KNOW THESE VEHICLES ARE 10 YEARS OLD BUT WE ARE TALKING ABOUT THE FRAME HERE. THIS IS UNSAFE AND CERTAINLY A MANUFACTURER DEFECT OR DESIGN OVERSIGHT. AFTER ALL, IT IS A JEEP WHICH IS EXPECTED TO GET SOME USE OFF ROAD. I CAN'T IMAGINE WHAT IT WOULD BE LIKE IF I TRULY SPENT SOME TIME OFF ROAD. PLEASE TAKE THE NECESSARY STEPS TO AT LEAST LET OWNERS KNOW THERE COULD BE A PROBLEM. I NORMALLY DON'T LOOK UNDER MY VEHICLE AND THIS COULD HAVE EASILY GONE UNNOTICED AND COMPROMISED THE ENTIRE FRAME STRUCTURE IF I HAD AN ACCIDENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10490131December 26, 2012
ENGINE, POWER TRAIN
VEHICLE IS CURRENTLY (DEC 2012) AT DEALER HAVING HEADS/VALVES REPLACED (10TH DAY AFTER WAITING 10 DAYS FOR PARTS), ORIGINAL REPORT 9 NOV: IDLING ENGINE CONTINUES TO BE VERY ROUGH, MUCH ROUGHER THAN WHEN REPORTED TO DEALER ON NOVEMBER 9 2012, DEALER DID PCM REFLASH/UPDATE AS STALLING MANEUVER, AFTER WHICH PROBLEM WORSENED AND MIL CAME ON VEHICLE IS VIBRATING ABNORMALLY WHEN STOPPED AND IDLING, ALL PASSENGERS FEEL THE CAR SHAKING, ALMOST STALLS AT TIMES IDLING ENGINE CHANGES SPEEDS AND SOUND INTERMITTENTLY AND IS RUNNING VERY LOUD ENGINE ALWAYS HAD SLIGHT TICKING ON LEFT SIDE SINCE NEW BUT WAS NEVER LOUD OR ROUGH LOSS OF POWER FELT AT ACCELERATION AT TOP OF GEARS (MANUAL) WHITE EXHAUST EMISSIONS AFTER COLD START, THIS NEVER HAPPENED BEFORE ENGINE LIGHT MIL IS ON AND OFF REPEATEDLY - READS P0306 CYLINDER 6 MISFIRE GAS MILEAGE SEVERELY AFFECTED (APPROX 25% WORSE), CAR NOW HAS 18K MILES; DEALER SAID IT WAS OK TO DRIVE IT - HOWEVER DRIVING IT MAY CAUSE OTHER DAMAGE THIS IS 3RD VISIT TO DEALER - WHEN PROBLEM FIRST REPORTED DEALER SERVICE DEPT SAID I MIGHT HAVE PUT WATER IN THE GAS. I HAVE HAD TO PUSH THE DEALER TO FIX THIS AND THE GENERAL ATTITUDE HAS BEEN ADVERSARIAL AND NOT HELPFUL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10490043December 25, 2012
AIR BAGS, STEERING, ELECTRONIC STABILITY CONTROL (ESC)
ON THE 2008 JEEP WRANGLER (LEFT HAND DRIVE) DASHBOARD, THE AIRBAG WARNING LIGHT FLASHES ON EVERY OTHER MINUTE WITH A CHIME, AN INDICATION THAT THERE IS SOMETHING MALFUNCTIONING OR INTERFERING WITH THE VEHICLE'S AIRBAGS (CLOCK SPRING).THIS HAS BEEN A RECURRING ISSUE AND CONCERN FOR MANY 2008 JEEP WRANGLER (LEFT HAND DRIVE) OWNERS, INCLUDING MYSELF, AND HAS BEEN SHOWN TIME AND TIME AGAIN TO BE CAUSED BY A FAULTY WITHIN THE VEHICLE'S STEERING WHEEL. THIS FAULTY CLOCKSPRING IS THE CULPRIT FOR AIRBAG FAILURE IN THE 2008 JEEP WRANGLER (LEFT HAND DRIVE) DURING AN ACCIDENT OR PREMATURE DEPLOYMENT WHEN SIMPLY DRIVING AROUND, HORN FAILURE, ELEC. STABILITY CONTROL, CRUISE CONTROL (IF EQUIPPED), FAILURE IN TURN SIGNALS, AND DIFFICULTY WITH STEERING . CHRYSLER HAS REFUSED TO ADDRESS THIS SAFETY CONCERN OF THEIR FAULTY CLOCKSPRING THAT CAN CAUSE MOST IMPORTUNELY FAILURE OF THE VEHICLE'S AIRBAGS FROM PROPERLY DEPLOYING. CHRYSLER HAS MADE A RECALL FOR THE 2007 JEEP WRANGLER AND CERTAIN 2008 RIGHT HAND DRIVE JEEP WRANGLERS. CHRYSLER STATES THAT THE 2008+ LEFT HAND DRIVE JEEP WRANGLERS ARE UNAFFECTED BY THEIR FAULTY CLOCK SPRINGS, WHICH IS NOT THE CASE FOR MY MOTOR VEHICLE AND SEVERAL OTHERS LIKE MYSELF. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10489523December 22, 2012
STEERING, SUSPENSION
I WAS ON HIGHWAY AND I GOT WHAT I NOW FIND OUT IS COMMON IN MY CAR THE DEATH WOBBLE. I HAD TO COME TO A COMPLETE STOP ON THE HIGHWAY TO MAKE IT STOP. VERY SCARY AND DEADLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10489375December 20, 2012
FUEL/PROPULSION SYSTEM
WHEN FILLING MY JEEP'S GAS TANK THE PRESSURE INSIDE THE TANK BLOWS GAS BACK OUT THE FILL NECK. THIS HAPPENS AT ALL FILL UPS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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