Jeep Wrangler Complaints

18,838 consumer complaints on file.

#10493321January 17, 2013
FUEL/PROPULSION SYSTEM
GAS TANK OVERFLOWS DURING REFILL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10493346January 17, 2013
FUEL/PROPULSION SYSTEM
WHEN FUELING VEHICLE, FUEL SPITS BACK AND OVERFLOWS EVERY TIME NEARING FULL TANK. ALSO SETS CHECK ENGINE LIGHT P0440. POTENTIAL FIRE HAZARD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10493156January 16, 2013
FUEL/PROPULSION SYSTEM, STRUCTURE
WHILE DRIVING ON A PASTURE THE FUEL LINE IN OUR 2010 AUTOMATIC JEEP WRANGLER UNLIMITED BECAME DETACHED FROM THE CLIP THAT HOLDS IT IN THE AUTOMATIC TRANSMISSION (ACCORDING TO THE DEALER). THE PLASTIC PART IN THE FUEL LINE MELTED WHEN IT BECAME IN CONTACT WITH PART OF THE HOT EXHAUST SYSTEM. THE JEEP STOP RUNNING AND A SMALL FIRE STARTED BENEATH THE JEEP ON THE GRASS . WE PUSHED THE VEHICLE OUT OF THE WAY AND PUT THE FIRE OUT . THERE WAS NO FIRE DAMAGE TO THE JEEP. THE JEEP WAS REPAIRED AT LABELLE DODGE/CHRYSLER-JEEP, INC. PH: 1-800-226-1193 INVOICE NO. [XXX] WE CONTACTED CHRYSLER AND WE WERE TOLD THAT HAPPEN BECAUSE WE TOOK THE JEEP OFF ROAD. THAT THERE WAS NOTHING THEY COULD DO. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10493205January 16, 2013
FUEL/PROPULSION SYSTEM
EVERY TIME I FILL MY VEHICLE UP WITH GAS THE PUMP SHUTS OFF AND THEN THE VEHICLE SPEWS GAS OUT OF THE FILL TUBE. THIS HAS HAPPENED AT EVERY PUMP I HAVE USED AT MULTIPLE GAS STATIONS. I HAVE TRIED DIFFERENT ANGLES AND IT DOES NOT HELP. THE LAST TIME IT HAPPENED GAS GOT ALL OVER MY HANDS AND ALL OVER THE VEHICLE. I AM CONCERNED ABOUT THE PAINT WEARING AWAY AS WELL AS THE POTENTIAL SAFETY ISSUE OF HAVING GAS UNDER THE VEHICLE. A SIGNIFICANT AMOUNT COMES OUT OF THE FILL TUBE WHEN THIS HAPPENS. I HAVE SEEN MULTIPLE REPORTS OF THIS HAPPENING ON DIFFERENT FORUMS. IT LOOKS LIKE A WARRANTY WAS EXTENDED FOR 2007 AND 2008 MODELS, BUT NOT 2010'S. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10493006January 15, 2013
SUSPENSION, STEERING
TL* THE CONTACT OWNS A 2005 JEEP WRANGLER. THE CONTACT STATED THAT WHILE DRIVING 60 MPH OR ABOVE, THE VEHICLE WOULD SHAKE UNCONTROLLABLY. THE CONTACT HAD TO REDUCE SPEED TO REGAIN CONTROL. THE VEHICLE WAS TAKEN TO THE DEALER WHO TEST DROVE AND WAS ABLE TO RECREATE THE FAILURE IN THE VEHICLE HOWEVER, THEY ADVISED THAT THEY WERE UNABLE TO REMEDY THE FAILURE. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHERE A DIAGNOSTIC WAS PERFORMED THAT LOCATED THE FAILURE AT THE STEERING ASSEMBLY. THE STEERING ASSEMBLY WAS REPLACED AND THE FAILURE WAS CORRECTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 75,000 AND THE CURRENT MILEAGE WA 82,000. THE DEALER DID ACKNOWLEDGE THERE WAS A PROBLEM WITH THE STEERING. HOWEVER, THEY DID NOT HAVE A FIX FOR IT. THE CONSUMER STATED HE FOUND A MECHANIC THAT WAS FAMILIAR WITH THE PROBLEM AND ALL FOUR CONTROL ARMS, TRAC BAR AND STEERING SHOCK WERE REPLACED. UPDATED 02/07/13
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10492930January 14, 2013
STEERING
WHILE DRIVING DOWN A HIGHWAY AT APPROXIMATELY 45-50 MPH, DROVE OVER A PATCHED AREA OF THE ROADWAY WHILE STEERING LEFT. WHAT ENSUED WAS PURE [XXX]. THE VEHICLE SHOOK UNCONTROLLABLY FOR ABOUT 200 FEET OR SO UNTIL I COULD GET IT BACK UNDER CONTROL AND OFF THE ROAD. HAVE TALKED TO SEVERAL MECHANICS IN THE AREA AND HAVE BEEN TOLD THE SAME THING OVER AND OVER....UNLESS THEY CAN GET THE VEHICLE TO IMITATE WHAT HAPPENED TO ME WHILE THEY TEST DROVE IT NOTHING COULD OFFICIALLY BE DONE. AFTER LOOKING UP AND READING HUNDREDS OF REPORTS FROM OTHER PEOPLE WITH THE SAME "ISSUES" I FEEL THAT THE JEEP CORPORATION NEEDS TO DO SOMETHING ABOUT THIS SOON BEFORE SOMEONE DIES IN AN ACCIDENT. I AM THE SECOND OWNER OF THIS VEHICLE AND HAVE NOT DONE ANYTHING TO IT MECHANICALLY. IT IS STILL STOCK INSIDE AND OUT. VEHICLE HAS JUST OVER 21,000 MILES ON IT. HAVE HAD IT OFF ROAD ONCE SCOUTING FOR HUNTING AREAS AND NOTHING MORE. THIS IS A DAILY DRIVER TO WORK AND BACK, DON'T EVEN WANT TO GET IT OUT ON A HIGHWAY AND GET IT UP TO THE 75 MPH SPEED LIMIT HERE IN KS. NOT SURE WHAT TO DO ABOUT THIS. I CAN ACTUALLY GET UNDERNEATH THE VEHICLE AND ROLL THE LINKAGE BAR WITH THE STEERING STABILIZER ON IT ABOUT AN INCH OR SO UP AND DOWN. TIE-ROD ENDS HAVE GOT TO BE GOING BUT 2 MECHANICS SAID NOTHING WAS WRONG. PLEASE HELP!!!! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10492396January 13, 2013
POWER TRAIN, ENGINE AND ENGINE COOLING, SERVICE BRAKES, HYDRAULIC, STRUCTURE
BOUGHT A CERTIFIED USED VEHICLE FROM FAIRFIELD DODGE, CRYSLER, JEEP IN MUNCY , PA AND IN 4 MONTHS OF OWNING THIS VEHICLE IT HAD A RECALL ON THE TRANSMISSION SKID PLATE, ENGINE LIGHT ON DUE TO BROKEN SENSOR, IN NEED OF FOUR BRAKE ROTORS AND BRAKE PADS. THEY STATED THAT WHEN THEY SERVICED THE VEHICLE WHEN THEY PURCHASED IT THAT THE ROTORS WERE CUT FOR THE LAST TIME WHEN THEY CERTIFIED THE VEHICLE FOR SALE ON THE LOT. AND NOW FOUR MONTHS LATER IT NEEDS $1,200.00 WORTH OF REPAIRS. THEY STATE THAT THE ESIM WAS BROKEN BY ME OR SOMEONE THAT WAS UNDER THE HOOD AND THAT I WOULD HAVE TO PAY FOR THE PARTS BUT NOT THE LABOR THE SAME WITH THE BRAKES. I FEEL THAT THIS VEHICLE SHOULD HAVE NEVER BEEN FRONT LINE READY OR EVEN CERTIFIED WITH ALL THESE ISSUES, THEY ARE VERY, VERY POOR REPRESENTITIVES OF YOUR BRAND. I DID NOT BUY A JEEP TO HAVE MAJOR PROBLEMS WITHIN FOUR MONTHS OF PURCHASE. THEN WHEN I ARRIVED THE DAY OF SERVICE THEY NO LONGER HAD MY RECALL PART THEY PUT IT ON ANOTHER VEHICLE THAT CAME IN BEFORE MINE. I LIVE TWO HOURS AWAY FROM THE DEALERSHIP AND THEY FAILED TO DO THERE JOB. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10492255January 11, 2013
STEERING
TL* THE CONTACT OWNS A 2007 JEEP WRANGLER. THE CONTACT STATED THAT WHILE DRIVING 45 MPH, THE VEHICLE BEGAN TO WOBBLE UNCONTROLLABLY. THE CONDITION WAS REFERRED TO AS THE DEATH WOBBLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT FOR DIAGNOSIS AND THE TIRES WERE BALANCED AND THE VEHICLE WAS REALIGNED. THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED BUT OFFERED NO ASSISTANCE. THE FAILURE AND CURRENT MILEAGE WAS 65,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10492295January 11, 2013
FUEL/PROPULSION SYSTEM
WHILE FUELING THE VEHICLE, AFTER THE PUMP AUTO-SHUT OFF ENGAGES, COPIOUS AMOUNTS OF FUEL ARE PROPELLED FROM THE TANK INLET; SPILLING ON THE VEHICLE, SERVICE STATION FLOOR, AND SOMETIMES THE DRIVER. THIS RECENTLY STARTED AND HAS HAPPENED REPEATEDLY SINCE THE INITIAL TIME, AT SEVERAL STATIONS AND SEVERAL PUMPS. OUR OTHER VEHICLES DO NOT DISPLAY THIS BEHAVIOR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10492069January 10, 2013
EQUIPMENT ADAPTIVE/MOBILITY, STRUCTURE
WHILE TRAVELING DOWN A HIGHWAY AT 55, I ADJUSTED MY POSITION IN THE SEAT. THE VEHICLE WAS IN CRUISE CONTROL. I PLACED MY FEET ON THE CARPET IN FRONT OF THE SEAT AND PUSHED MYSELF UP AND BACK INTO THE SEAT TO ADJUST MY COMFORT AND POSITION. THE CARPET AND CARPET MAT WENT UP INTO THE BRAKE AND ACCELERATOR PEDALS. THE VEHICLE BEGAN TO ACCELERATE. WITH MY FEET I PULLED THE CARPET AND THE MAT BACK AND OUT OF THE PEDALS. STOPPED THE VEHICLE AND MOVED OFF TO THE SIDE OF THE HIGHWAY. I GOT OUT OF THE VEHICLE TO SEE THE CAUSE. THE DRIVER SIDE CARPET IS A SEPARATE PIECE OF CARPET WITH A MAT ATTACHED BY A HOOK THAT IS PART OF THE CARPET. THE CARPET DOES NOT SEEM TO HAVE ANY BACKING. IT LOOKS SPUN. THE DRIVER POSITION CARPET IS A SEPARATE PIECE THAT TERMINATES ABOUT 6 TO 10 INCHES UNDER THE DRIVER'S SEAT. THE CARPET HAS HOLES THAT ALLOW THE DRIVER SEAT FRAME TO ATTACH TO THE FLOOR OF THE VEHICLE WITHOUT CLAMPING THE CARPET DOWN. THERE IS NO CLAMPING FORCE HOLDING THE CARPET DOWN UNDER THE DRIVER SEAT. THE CARPET END UNDER THE SEAT IS PLACED UNDER THE CARPET COMING FROM THE BACK SEAT. I DID NOT NOTICE ANY ATTACHMENT BETWEEN THE FRONT AND BACK CARPET TO HOLD THE CARPET IN PLACE. MY ACTION OF PUSH WITH MY FEET TO ADJUST MY COMFORT AND POSITION RIPPED THE CARPET ON THE OUTSIDE EDGE BY THE DRIVER SIDE DOOR AND STRETCHED THE CARPET ON THE RIGHT SIDE, WHICH LET THE LEFT SIDE OF THE CARPET TO MOVE UP INTO THE BREAK AND ACCELERATOR PEDALS. I REPLACED CARPET MAT WITH THE HARD MOLDED RUBBER MATS. THESE MATS SEEM TO KEEP THE CARPET AND MATS FROM MOVING UP INTO THE PEDALS. THE MATS AND CARPET STILL SHIFT FORWARD AND I HAVE TO ADJUST THEM WHEN THE CARPET GETS TOO FAR FORWARD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10492081January 10, 2013
FUEL/PROPULSION SYSTEM
NEW TO ME 2008 JEEP WRANGLER X UNLIMITED HAS FUEL OVERFILL SPILL PROBLEMS EVERY TIME I FILL WITH FUEL, EVER SINCE THE FIRST TIME I FILLED THE TANK. GAS PUMP SHUTS OFF AND FUEL CONTINUES TO SPIT OUT OF THE FUEL FILL OF THE JEEP. I ESTIMATE THAT 1-2 CUPS OF FUEL COME OUT, SOME OF SPLASHES ONTO ME AND SOME IF RUNS DOWN THE SIDE OF THE VEHICLE. DEALERSHIP SAYS IT IS A KNOWN PROBLEM BUT MY VEHICLE IS NOT COVERED SO THEY WANT $600+ TO REPLACE THE FUEL TANK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10492077January 10, 2013
FUEL/PROPULSION SYSTEM
WHEN FUELING, IT ALWAYS OVERFLOWS AND SPILLS FUEL OUT FROM THE GAS TANK. IT SEEMS TO BE A BIT BETTER IF I MANUALLY HOLD THE FUEL PUMP AND PUMP THE GAS AT AN EXTREMELY SLOW RATE. I AM NOT ABLE TO LET THE PUMP AUTOMATICALLY FILL OTHERWISE FUEL SPILLS. THIS HAPPENS EVERY TIME I FUEL THE JEEP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10492090January 10, 2013
STEERING
TL* THE CONTACT OWNS A 2009 JEEP WRANGLER 4DR 4X4. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 50 MPH, THE FRONT END OF THE VEHICLE BEGAN TO SHAKE VIOLENTLY. THE FAILURE OCCURRED WHENEVER DRIVING OVER A BUMP. THE VEHICLE WAS MANEUVERED TO THE SIDE OF THE ROAD AND INSPECTED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO INFORMED THE CONTACT THAT THE FRONT END LINKAGE AND RACK BAR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 22,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10492098January 10, 2013
AIR BAGS
MY AIRBAG LIGHT KEEPS COMING ON AND GOES AWAY IN SECONDS, IT'S DOING THIS ABOUT TWICE PER MINUTE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10491940January 9, 2013
FUEL/PROPULSION SYSTEM
FUEL OVERFLOW WHEN USING AUTOMATIC SHUTOFF AT GAS PUMP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10491981January 9, 2013
FUEL/PROPULSION SYSTEM
THE PAST 3 TIMES FILLING UP THE 2009 WRANGLER, FUEL GUSHED OUT OF THE TANK WHEN THE PUMP SHUT OFF. I TRIED DIFFERENT FUEL PUMPS EACH TIME, AND THEY WERE NOT THE CAUSE. I LOOKED ON LINE AND FOUND OUT THAT THIS IS A KNOWN PROBLEM AND RECALLED ON THE 07 AND 08 YEAR GROUPS, BUT NOT RECALLED ON THE 09 YEAR. THIS IS A PROBLEM THAT CHRYSLER SHOULD FIX IMMEDIATELY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10491976January 9, 2013
FUEL/PROPULSION SYSTEM
EVERY TIME I PUMP GAS NOW, THE PUMP WILL STOP AND THEN DISCHARGE A FAIRLY LARGE AMOUNT OF GAS. PROBABLY AROUND A HALF GALLON. I FEEL THAT WITH THESE DISCHARGE OF GAS BEING EVERY TIME I FILL UP IS A SAFETY ISSUE AND NEEDS TO BE LOOKED IN TO. IF THERE IS EVER A SPARK WHEN IT DISCHARGES IT WILL INDEFINITELY CAUSE A FIRE THAT HAS THE LIKELY HOOD OF CAUSING INJURY OR DEATH TO ME AND WHOEVER ELSE IS AROUND WHEN IT HAPPENS. ALSO, I KNOW THAT IT IS NOT ONLY MY JEEP THAT IS HAVING THE PROBLEM. MY FRIENDS JEEP DOES THE SAME THING. HE TOLD ME THAT ONE TIME THE PUMP DID NOT STOP AND GAS WAS SHOOTING FROM HIS GAS TANK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10492046January 9, 2013
WHEELS
DRIVING DOWN THE ROAD AND THE REAR PASSENGER WHEEL FELL OFF. BOLT THREADS SHOWED TO BE BROKEN. BRAKES WERE CHANGED 9 MONTHS EARLIER, AND AFTER 2 MORE SERVICE CHECKUPS NO SERVICE PERSON MENTIONED/NOTICED ANY ISSUE WITH WHEEL/TIRE OR ROTOR. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10492050January 9, 2013
FUEL/PROPULSION SYSTEM
WHEN FILLING THE JEEP WITH FUEL IT OVERFLOWS INSTEAD OF "STOPPING" IT IN TIME. FUEL FLOWS OUT ALL OVER THE SIDE OF THE JEEP AND ONTO THE GROUND. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10492051January 9, 2013
FUEL/PROPULSION SYSTEM
GASOLINE SPIT-BACK AFTER PUMP AUTOMATIC SHUTOFF. REPEATED INCIDENT, OCCURS EVERY FILL-UP, AT DIFFERENT GAS STATIONS. SEEMS LIKE THE PUMP NOZZLE SITS HAPHAZARDLY IN PLACE. THE JEEP REGURGITATE A FAIR AMOUNT OF GAS, WHICH GUSHES OUT ALL OVER THE GAS CAP, SIDE OF THE CAR, AND BUMPER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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