Jeep Wrangler Complaints

18,838 consumer complaints on file.

#11720448February 25, 2026
ENGINE, ELECTRICAL SYSTEM
The contact owns a 2024 Jeep Wrangler 4XE. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power with several unknown warning lights illuminated. The contact stated that after disconnecting and removing the battery for approximately 15 minutes, the vehicle was able to restart; however, the check engine warning light remained illuminated. The contact received notification of NHTSA Campaign Numbers: 25V710000 (Electrical System) and 25V766000 (Engine); however, the parts to do the recall repairs were not yet available. The vehicle was taken to the dealer, but was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the failure. The approximate failure mileage was 24,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11720533February 25, 2026
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
After taking my Jeep in on January 16th for the 68 C recall I’ve had multiple issues with the jeep hybrid/engine. While driving the Jeep it suddenly becomes unresponsive even when pushing the gas pedal to the floor. After a minute the engine will start up and lurch forward. I’ve almost caused an accident multiple times. This is a huge issue and needs to be addressed. I’ve taken my Jeep back to the dealership and they don’t have any answers to why it keeps doing this. After reading multiple post on line it seems like this is a common issue following the last update.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11720530February 25, 2026
UNKNOWN OR OTHER
Car has been at the dealer to be fixed since Dec 21st 2025 with no repair estimate in site. No loaner car given, no communication from the dealer, Jeep corporate said the repair was completed but car is still there with no communication to us. When we call no one answers the phone.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11720449February 25, 2026
ENGINE
The engine failed and they lied about the reason of failure. I know this because I've changed the oil myself since 5,000 miles. Every 5k the oil and filter was changed, idled for a few minutes and shut down. Followed by a 10 minute timer and a oil level check. The Jeep was around 24900 miles when I did the oil change for that interval. One week later I took it to Jeep as it had an oil leak from one of the valve covers since around 20,000 miles. They stated that they found metal slurry in the oil and they needed to replace my engine under warranty. The said the reason of failure was oil starvation. They lied and I think it's to avoid a massive recall on the 3.6 liter that was in my Jeep.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11720389February 25, 2026
ENGINE, FUEL/PROPULSION SYSTEM, ELECTRICAL SYSTEM
On 12/06/2025, I purchased a 2023 Jeep Wrangler 4xe from a Chrysler Jeep dealership in Myrtle Beach, SC. Recall 68C (NHTSA 25V741000) had been published on 11/05/2025 — one month prior to my purchase. The recall involves high voltage battery cells with separator damage that may cause a vehicle fire while parked or driving. A Stop Sale order was active on this VIN at the time of sale. I raised the recall and fire risk during the purchase. The salesperson responded that "a fire could happen in any car" and continued to minimize my wife's specific safety concerns through sustained pressure until we agreed to purchase. No documentation was provided showing the recall had been remedied prior to delivery. The recall remains OPEN as of today. Third-party vehicle history data confirms Stop Sale: YES tied to 68C. We cannot charge the vehicle or use it as intended. We are unable to obtain timely service — the dealership reports months-long wait times with no loaner vehicle available. The vehicle has not been inspected or repaired for this defect. No warning lamps were present at purchase. The vehicle was available for sale and delivered to us despite the active Stop Sale designation. The safety risk is ongoing. We are parked away from structures per NHTSA guidance and have ceased charging the vehicle. This complaint is being filed as part of a formal legal record.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11720094February 24, 2026
ENGINE, TRACTION CONTROL SYSTEM, ELECTRICAL SYSTEM
The contact owns a 2018 Jeep Wrangler. The contact stated that while her son was driving approximately 70-75 MPH, the vehicle stalled. The check engine and traction control warning lights were illuminated. Upon research, the contact associated the failure with NHTSA Campaign Number: 18V524000 (Electrical System). The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 138,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11720249February 24, 2026
VISIBILITY/WIPER
The driver and passenger side sunvisors have both failed. The piece that holds the visor in place is apparently plastic and breaks easily, causing the visor to malfunction. This sounds minor, but not in winter when the sun is low on the horizon and blinding to the driver. The first visor I replaced was in 2021 (on a 2020 jeep). You have to replace the entire assembly (not just the part). Both sides have failed repeatedly. After driving around for months with the visors bungee corded up, to keep them from hanging and flopping around, I have now had my mechanic install after market brackets. This is a well known problem among mechanics that work on newer Jeeps. This may sound minor, but I do feel its an accident waiting to happen when driving towards oncoming traffic when the sun is low. Note that this jeep is primarily driven on paved roads - it is not being driven repeatedly off road in crazy conditions.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11720251February 24, 2026
VISIBILITY/WIPER
The attachment for the rear defrost failed. The wiring for the rear defrost was poorly attached (bad glue?) to the back window. With the lack of trunk, jeeps end up with lots of moisture spraying onto the back window and freezing. This poor design causes a hazard by limiting visibility to solely the side mirrors.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11720254February 24, 2026
ELECTRICAL SYSTEM
Wife’s 2020 Jeep Wrangler’s IPC above the steering wheel went blank. No speed, no fuel gauge, no odometer or warning lights, no turn signal indicators. Chrysler Safety Recall (30B) (NHTSA CAMPAIGN NUMBER: 24V652000) states there is a problem with these including our year Wrangler, 2020. Dealer said we are out of luck because when they type in our vin number into their database, no safety recalls are listed. This problem is all over the internet 2018-2024 Wrangler (JL) models. What gives???? Don’t even know how much gas we have! 6 year old car should NOT have the IPC shut off! If that’s not a safety concern, don’t know what is????
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11720294February 24, 2026
STEERING
At speeds around 50 mph the steering wheel will "lock up" and become extremely difficult to steer if not impossible. Lowering speed to 28 mph will suddenly jolt the steering back to normal causing extremely dangerous steering response with a danger of over correcting once steering assist is regained. Dealer has not been able to replicate the issue and cannot find anything wrong with the vehicle. This has happened multiple times nearly resulting in a head on collision 2 separate times
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11719814February 23, 2026
FUEL SYSTEM, GASOLINE
The contact owned a 2020 Jeep Wrangler. The contact stated that there were strong fumes coming from the vehicle, causing the contact to sustain severe headaches and nausea. The contact had gone to the Doctor's Office, where blood work was completed. The contact was informed that no issues were found, and the Doctor inquired whether the contact had been exposed to any chemicals. The vehicle was taken to the dealer, where it was diagnosed and determined that fuel was leaking from a cracked quick connect and was entering the high fuel pump. The dealer determined that the high-pressure fuel pump lines needed to be replaced. The dealer related the failure to an unknown recall; however, the VIN was not included. The vehicle was not repaired due to the cost. The contact stated while driving approximately 10-20 MPH off a ramp, the contact noticed smoke in front of the vehicle. The contact looked at the instrument cluster, and upon looking up, the contact noticed fire coming from underneath the hood. The contact depressed the brake pedal and jumped out of the vehicle while the vehicle was still rolling. The contact had not pulled over. The contact did not sustain injuries from the fire. A nearby Police Officer notified the Fire Department and Emergency Services because the contact had jumped out of the moving vehicle without the cellphone. The fire was extinguished by the Fire Department. The front end and the hood of the vehicle were burned to the ground. It was unknown whether a Fire Department Report was filed. A Police Report was filed. The vehicle was towed and deemed a total loss by the Insurance Provider. The dealer and the manufacturer were not notified of the failure. The failure mileage was approximately 134,959.
Crash:
No
Fire:
Yes
Injuries:
1
Deaths:
0
#11719974February 23, 2026
ENGINE
engine hesitation, or loss of power, normally in 3rd or 4th gear under light acceleration Jeep dealer has no interest in trying to correct issue, said it's normal with a standard shift transmission, was in dealership on first service 2-16-26, mileage was app 1225 noticed hesitation immediately upon taking ownership but in speaking with service advisor we decided to wait for first service Any loss of power has me very concerned Please advise! Thanks for your consideration
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11719957February 23, 2026
ELECTRICAL SYSTEM
I am writing to formally report a serious issue with my 2023 Jeep Wrangler Sahara 4xe following the second recall repair (Recall 68C) related to the high-voltage battery fire risk. In November 2025, my vehicle underwent the required recall service. The repair was completed at the end of December 2025. However, immediately after the repair, I began experiencing significant performance problems in Electric Mode. Specifically: The vehicle now has severely reduced power output when operating in pure electric mode. Acceleration is noticeably weak and inconsistent compared to its performance prior to the recall repair. The gasoline engine frequently engages even when sufficient battery charge is available and Electric Mode is selected. Before the recall service, the vehicle operated normally in Electric Mode without these issues. The current condition substantially affects drivability, fuel efficiency, and the overall value of the vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11719899February 23, 2026
FUEL/PROPULSION SYSTEM, ELECTRICAL SYSTEM, POWER TRAIN
The hybrid system in my 2024 Jeep Wrangler 4xe repeatedly fails, causing the vehicle to lose propulsion, drop out of electric mode, hesitate, and shut off while driving. These failures have occurred in traffic and at highway speeds. The vehicle has experienced multiple safety‑related power‑loss events, including on JR Allen Parkway and I‑185, where the hybrid system failed to transition between electric and gas modes and the vehicle began losing power. Beginning in April 2025, the vehicle generated repeated Jeep Connect alerts stating “Electric charging failed for your vehicle.” These alerts occurred dozens of times over many months, indicating an early hybrid‑system malfunction. The issue is not related to home charging equipment, as the alerts come from the vehicle’s telematics system and the hybrid system later failed while driving. On February 5, 2026, the dealership’s Service Director informed us that the defect was identified, no fix exists, and the vehicle is unsafe to drive. FCA has not provided a remedy. The vehicle cannot be safely operated in electric mode due to hybrid‑system failure, and it cannot be safely operated in gas mode due to engine‑related safety concerns. The vehicle is unsafe in all modes of operation. This defect creates a serious risk of collision due to sudden loss of propulsion, inability to accelerate, and unexpected shutdowns while driving.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11719691February 22, 2026
UNKNOWN OR OTHER
The fenders front fenders become loss due to faulty plastic clips and flights off while driving once the wind catches under them. Very dangerous to other cars. Also the windshields crack around once a year and you have to really be-careful to stay back from any auto that might throw a rock, but you can’t avoid someone passing you.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11719699February 22, 2026
SERVICE BRAKES
ABS module failure C2200. Repair parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11719693February 22, 2026
ENGINE, FUEL/PROPULSION SYSTEM, ELECTRICAL SYSTEM
Vehicle and purchase details Vehicle: 2024 Jeep Wrangler 4xe VIN: 1C4RJXR6XRW251767 Purchase date: September 13, 2024 Selling/servicing dealer: AutoNation West Location: Golden, Colorado Key timeline 09/13/2024 – I purchased the vehicle new from AutoNation. By November 2025 – The vehicle had approximately 21,537 miles, still under 24,000 miles. October 2025 – The vehicle was serviced for recall 56C and was out of service for several days. Early November 2025 – Jeep/stellantis announced recall 76C (and also 68C) affecting my VIN, involving significant safety concerns and instructions limiting how the vehicle can be used/charged. At that time, my vehicle had roughly 21,537 miles, well below 24,000 miles. As I understand it, no actual fix was available at that time. Late 2025 into early 2026 – I continued to use the vehicle subject to Stellantis’ restrictions and with the open safety recalls still impacting my ability to use the vehicle normally and its market value. Approximately three weeks before today (around early February 2026) – AutoNation took the vehicle into its shop to perform recall 68C work. The Jeep has now been in the shop for roughly three weeks with no firm completion date. Stellantis is paying for a rental, but it is not comparable to my Jeep. Current status and problems As of February 22, 2026, the Jeep has about 27,900 miles on it. My Jeep is unavailable to me and has been at the dealer for about three weeks; I have no clear estimate for completion or for a final resolution of the safety defects. The combination of unresolved safety recalls (including recall 76C, announced when the vehicle was still under 24,000 miles), limitations on use/charging, and extended time without the vehicle has substantially reduced both my ability to use the vehicle and its trade‑in value. AutoNation has declined to offer a fair trade‑in or a comparable loaner vehicle while repairs drag on.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11719563February 21, 2026
AIR BAGS, ELECTRICAL SYSTEM
NHTSA Recall Number 19V018000 Made appointment at West Knoxville Chrysler Dodge Jeep Ram (530 Kingston Pike, Knoxville, TN 37919) Dealership states they do not have the part, do not know when they will have it. They are refusing to help. They did not inspect the vehicle, or even ask if they could. They really didn't want me there for "recall work".
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11719579February 21, 2026
ELECTRICAL SYSTEM
My gauge cluster is having a problem and I dont know why my jeep is covered under the recall when its the same part in every other jeep that is having the same problem? I would really like to know how used can pick one Jeep model and not the others? When all the same parts are in the jeeps
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11719624February 21, 2026
ENGINE, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
While driving my vehicle on Monday, February 16, 2026 I heard a loud pop come from the front of the vehicle. Right after that smoke began to come through the hood vents. I stopped the vehicle to inspect and at that point the engine compartment was burning heavily. I could barely get out of the vehicle and away before the whole front end of the vehicle was engulfed with fire and heavy black smoke. It looked as if the fire started somewhere on the righthand side of the engine compartment because the right front tire was the first to blow out in the fire. The vehicle is with the insurance company to inspect, but it was in perfect running condition, all maintenance performed. There were no dash warning lights that came on, no odd sounds heard and the vehicle ran until I stopped and shut it office. There has to be something that was wrong with the manufacturing of this specific engine to make a loud pop and burn as hot as it did. I wanted to report this before the vehicle is sent away to be demolished due to it being a complete loss.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0

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