Jeep Wrangler Complaints

18,838 consumer complaints on file.

#11745666June 22, 2026
ELECTRICAL SYSTEM:HORN
The contact owns a 2019 Jeep Wrangler. The contact stated that the horn was inoperable. The contact attempted to depress the horn on several occasions, but the horn failed to operate. The contact's husband attempted to depress the horn, and the horn failed to operate. There were no warning lights illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11745688June 22, 2026
UNKNOWN OR OTHER
EGR pre conditions to pass CA state smog emissions test will not clear. Have changed entire EGR system and have drive the recommended Chrysler Drive cycle for my car with hundreds of miles on it since replacing battery with no luck. All other system checks clear.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11745730June 22, 2026
ELECTRICAL SYSTEM
The contact owns a 2024 Jeep Wrangler 4XE. The contact stated that while driving approximately 40 MPH in Electric Mode and attempting to merge onto the highway, the vehicle stalled. The contact stated that the failure recurred while driving uphill in Electric Mode at 35-37 MPH. The contact was able to pull over to the side of the road on both occasions. The vehicle was restarted and pulled into a parking lot. The message "Electric Mode Unavailable" was displayed, and the vehicle entered Gasoline or E- Safe Mode. The vehicle was towed to the dealer on both occasions; however, the cause of the failure could not be determined. The contact stated that the failure had occurred a third time, while driving in Hybrid Mode. The contact was able to drive to the nearby residence. The contact stated that during each failure, the battery charge exceeded 85 percent. The contact stated that the failure started after several software updates were performed under past recalls. The vehicle was not diagnosed or repaired. The failure mileage was approximately 33,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11745771June 22, 2026
ENGINE, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
What component or system failed or malfunctioned, and is it available for inspection upon request? Jeep started on fire and is still at a tow yard in Belchertown, MA How was your safety or the safety of others put at risk? The Jeep started on fire while I was driving. I pulled over as the engine was smoking and then it burst into flames while I was still inside. Has the problem been reproduced or confirmed by a dealer or independent service center? Not that I know of. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Yes, we gave permission for our insurance agency and Jeep to inspect the burned out vehicle. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? While I was driving, the engine temp and coolant warning lights shot way up and then the engine began to smoke. I pulled over and before I could exit the vehicle, fire was coming into the cab through the air vents.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11745551June 22, 2026
FUEL/PROPULSION SYSTEM, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
My vehicle is confirmed affected by three active NHTSA safety recalls, none of which currently have an available remedy: • NHTSA Recall 25V741000 – High Voltage Battery May Fail and Cause Fire. Issued October 2025. This is the third recall issued for this same underlying defect. I have been monitoring this recall since it was issued — now over eight months later — with no resolution. • NHTSA Recall 25V710 (Manufacturer Recall A7C) – Loss of Motive Power While Driving. Issued October 2025. An interim backend policy update was implemented but does not constitute a full fix. • NHTSA Recall 26V363000 – Power Steering Wiring May Catch Fire. Issued June 2026. The electric hydraulic power steering pump wiring may overheat and cause a fire even when the vehicle is parked with the ignition off. No remedy currently available. As a result of recalls 25V741000 and 26V363000, Chrysler/FCA has officially instructed me to park my vehicle outside and away from all structures at all times, and to refrain from charging my vehicle until a remedy is available. That charging restriction is a serious problem independent of the safety concerns. I specifically chose and leased the 4xe model for its plug-in hybrid capability and the fuel economy benefits it provides. I am now officially instructed not to charge it — meaning the vehicle cannot be used as intended or as it was represented to me at the time of lease signing. I have been unable to charge my vehicle for eight months, with no remedy available and no timeline provided. I do not feel safe driving this car. It can catch fire not only while parked, but also while driving. I am paying $500 per month for a vehicle that cannot operate as intended, poses active safety risks with no fix available, and has been in this condition for the majority of my lease term. The value I am receiving does not reflect the payments I am making.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11745499June 21, 2026
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
Been having issues with this vehicle since purchase, currently has 3 recalls outstanding, 2 with no remedy…Car dealerships won’t even talk to you when you try and trade it IN Stellnellis is not doing anything to help consumers out.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11745496June 21, 2026
TIRES
Tires display severe weather checking in the tread and sidewalk. Tires have less than 10000 miles. It was not garage kept and was used in college, so was not driven much during the winter. Notified Nexen and they were very rude. I told them they were take offs and they responded that they were technically used. I said they were taken off a brand new Jeep and were stored inside. They were only off the vehicle for about a month. Seller said he has not seen the issue with these tires and stores them in accordance to manufacturers recommendation. I explained to Nexen, “who cares if you call them used, they are less than 2.5 years old and are coming apart. That should be concerning.” I saved 2 of them for evaluation. They do not care.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11745355June 20, 2026
FUEL/PROPULSION SYSTEM, ENGINE, ELECTRICAL SYSTEM
When driving on the highway the jeep would not accelerate. At about 60mph no matter how far I pushed the petal down it would only maintain speed. It happened again going much slower on local streets.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11745332June 20, 2026
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
Driving 75-80mph down the freeway when the car shut off. Had to pull over and shift to park per screen instructions before I could drive again.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11745331June 20, 2026
ELECTRICAL SYSTEM, POWER TRAIN, ENGINE
This is apparently an ongoing problem with all Jeep 4xe's that have passed the 68c recall. The vehicle will no longer operate in "Electric" mode in normal driving conditions, this is our second Wrangler 4xe and we have a total in excess of 50k miles of typical driving in "Electric" mode. The vehicle will no longer function safely in "Electric" mode as it did prior to the recall, it now fails to accelerate for minor hills and slows down to the point of causing following vehicles to come dangerously close to the rear of the vehicle. After a long delay with the pedal now to the floor and the vehicle slowing further as it's trying to go up an incline the ICE (gas engine) violently starts and lurches forward in an unnatural manner. The response by Stellantis is that this is "Normal" operation of the vehicle. I can 100% tell you this is not normal as neither of our 4xe's operated in this manner prior to the recall. I can only imagine what would happen if we attempted to merge into traffic or try to cross an intersection and this "Normal" operation happened.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11745283June 19, 2026
ENGINE, ELECTRICAL SYSTEM
Since having the battery recall done in January, my Jeep is a completely different car. In electric mode, it can no longer go up hills without losing significant power to the point where it slows down a lot. I have to manually change it to hybrid mode so that I don't get rear ended. It will no longer quickly and effectively change by itself like it did before the software update. It has also been having issues with power when going around turns or accelerating from a stopped position. In order to go more than 20-25 mph, I have to floor the pedal after completing the turn. This creates a problem when trying to merge into traffic and/or turning into the far lane and crossing traffic to do so. This puts myself and others in danger when trying to merge/cross. I have taken it back to the dealer twice now for power issues and this past time (June 2026), even though the techs could tell there was an issue, Jeep is saying that it's "normal" functioning after the recall update. There is no specific date for this incident, as it happens everytime I drive it. I can no longer trust this car to keep me safe in normal driving conditions.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11745240June 19, 2026
STEERING:HYDRAULIC POWER ASSIST:PUMP
I am the owner of a 2023 Jeep Wrangler that is currently affected by an active safety recall. I was informed by my dealership that there is no available remedy and that a repair may not be available for approximately two to three months. I am concerned about being expected to continue operating a vehicle that has been identified as having a safety-related defect while no corrective action is available. As a consumer, I believe it is unreasonable to issue a safety recall without providing owners with a timely solution or adequate support during the waiting period. This situation creates additional hardship because I have ongoing medical conditions that require regular healthcare appointments and reliable transportation. I am also planning a long-distance move to access better healthcare services, and I am concerned about the safety and reliability of driving a vehicle that is subject to an unresolved recall. I respectfully request that FCA review this situation and provide guidance regarding owner protections, alternative transportation assistance, reimbursement options, or other accommodations while a repair is unavailable.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11745199June 19, 2026
STRUCTURE:BODY, FUEL/PROPULSION SYSTEM, STEERING
When driving down the road my jeep goes into an uncomfortable death wobble. It has already been to a dealer to fix this once but it isn’t . There is a weld defect in the driver side front and passenger door frame . When the electronics get hot from the summer heat they black out . The digital display is not calibrated to the odometer of the vehicle . The Jeep surges violently and almost caused a collision.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11745156June 18, 2026
UNKNOWN OR OTHER, STEERING
Enterprise rented me a jeep wrangler that was unsafe to drive and had a fire recall and then I had to drive it 148 miles to exchange it myself.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11745127June 18, 2026
ELECTRICAL SYSTEM
The contact owns a 2021 Jeep Wrangler. The contact stated that while driving the vehicle at an undisclosed speed, the vehicle would suddenly shut off with no warning. The contact also stated that the vehicle felt sluggish prior to the stalling condition. The vehicle was taken to a dealer where a new battery assembly was scheduled to be installed as part of NHTSA Campaign Number: 25V741000 (electrical system) however, the remedy battery was not installed, and no explanation was provided by the dealership. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 71,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11745080June 18, 2026
FUEL/PROPULSION SYSTEM, ELECTRICAL SYSTEM, POWER TRAIN
Failed Component: Powertrain (PCM/TCM/HCP software calibration) & Electrical/Steering (Fire Recalls). Safety Risk & Description: Following recent mandatory manufacturer software updates, this vehicle has developed a severe, dangerous drivetrain defect. Under light acceleration from a complete stop, the vehicle exhibits an extreme throttle lag and hard delay before violently surging forward, creating a high risk of intersection collisions. Furthermore, at sustained highway speeds (52–63 MPH), the vehicle abruptly drops out of Electric Mode, causing the gas engine to violently spike to 5,000 RPMs before dropping back. This erratic cycling causes the vehicle to lurch, jerk, and pull, actively disrupting lane control. Compounding this, due to consecutive, unresolved fire safety recalls—including Recall 68C (Battery Fires) and the June 2026 Power Steering Pump wiring fire recall—the vehicle cannot be safely parked inside my garage or near structures while turned off. It represents a total loss of normal use and a severe safety liability. Dealer Confirmation & History: The driving defect was formally duplicated and confirmed by a certified technician on 06/09/2026 at Ryan Auto Mall (Repair Order #471599). The technician explicitly documented the electric mode dropouts and acceleration lag in writing. However, because the vehicle’s software masking prevents standard Diagnostic Trouble Codes (DTCs) from triggering, the dealer closed the ticket stating it is "operating as designed." The vehicle's electrical and hybrid systems have been repeatedly altered via mandatory safety recalls: Recall 23A/04B (05/14/2024), Recall 95B (05/27/2025), and Recall 68C (02/11/2026). No dashboard warning lights are present; the dangerous handling is entirely coded into the manufacturer's latest software updates. Vehicle is intact and available for inspection.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11745048June 18, 2026
FUEL/PROPULSION SYSTEM, POWER TRAIN, VEHICLE SPEED CONTROL
After the latest 68C recall fix, Jeep has adjusted the behavior of how the vehicle's electric mode operates. When the battery gets to a certain temperature when driving, the engine is supposed to turn on (to prevent the fire risk hazard). However, instead of the vehicle making the powertrain switch, the vehicle power will just stop. The pedal will go to the floor but no forward movement. It is dangerous in many driving situations, like the highway or among other vehicles when mine unexpectedly stops. Jeep has tried to fix this exact issue in 3 separate recalls, but it still occurs. They should buy back the vehicles as they seem to not be able to fix and they are not safe to drive.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11745024June 18, 2026
STEERING, ELECTRICAL SYSTEM
The contact owned a 2021 Jeep Wrangler. The contact stated that the vehicle was designed with a right-hand steering wheel and was used as a mail carrier vehicle. The contact stated that after parking and dropping off mail, the contact returned to the vehicle and noticed that the vehicle was overheating, and the battery warning light was illuminated. Additionally, the contact noticed an abnormal popping sound and smoke coming from under the hood. The contact turned off and exited the vehicle. The contact called 911, and the Fire truck arrived 10 minutes later; however, the fire had already started under the hood. The contact stated that the vehicle burned significantly from the front-end to the front seats. Additionally, mail inside the vehicle were burned. The fire was extinguished by the fire department. There was no injury sustained. A fire report was filed, and additionally, a Police report was filed. The vehicle was deemed totaled by the insurance company. The vehicle was towed to Copart's. Upon conducting a VIN search on the NHTSA.gov website, the contact became aware that the VIN was included in NHTSA Campaign Number: 26V363000 (Steering). The dealer was notified of the failure and stated that the recall only applied to electric vehicles. The manufacturer was not contacted. The failure mileage was approximately 59,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11744953June 18, 2026
ELECTRICAL SYSTEM, ENGINE, STEERING
1. The vehicle has experienced multiple safety-related defects and is available for inspection upon request: The Instrument Cluster Panel was subject to Safety Recall and required service. The radio system suffered an internal malfunction. The Electric Hydraulic Power Steering system was subject to a safety recall issued on June 11, 2026 and no remedy is currently available from the manufacturer. 2. The instrument cluster defect could prevent the driver from viewing critical safety information, like speed, odometer, and warning indicators. The Electric Hydraulic Power Steering defect poses an even greater risk, as a loss or reduction of steering assist could impair vehicle control and increase the likelihood of a crash. Additionally, the recalled steering system may overheat and cause a fire, whether the vehicle is being driven or the engine is off, creating an immediate life-threatening hazard to occupants, nearby persons, vehicles, and property. This is especially concerning as a Texas resident driving in the summer months with extreme temperatures. 3. The instrument cluster issue was addressed through recall service performed by an authorized Jeep dealership. The radio/internal failure was reported to the dealership, which acknowledged the malfunction. The power steering issue has also been recognized by the manufacturer through the issuance of a safety recall on 6/11/2026. 4. The vehicle has been inspected and serviced by authorized Jeep dealerships in connection with the instrument cluster recall and the reported radio malfunction. Additionally, the vehicle underwent multiple routine service inspections before the Power Steering recall was issued, and no steering-system defects or safety concerns were identified or disclosed. 5. No warnings or messages appeared before the failures. Radio failure caused infotainment screen to go blank while instrument cluster and power steering issues were identified by manufacturer recalls instead of vehicle warnings.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11744768June 17, 2026
SERVICE BRAKES
Abs module failed the company no longer makes the chips to repair this module
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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