Jeep Liberty Complaints

8,882 consumer complaints on file.

#10043396October 22, 2003
ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH, EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
RADIO/CD PLAYER QUIT WORKING AND THE DISPLAY BLINKS ON AND OFF WITH RADIO TURNED ON OR OFF AND NOTICED A CLICKING SOUND FROM WITHIN THE DASH. ALSO FROM TIME TO TIME THE DOME LIGHT WOULD COME ON WITHOUT INTERVENTION. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10043959October 15, 2003
SERVICE BRAKES, HYDRAULIC
WHEN REVERSING OUT OF THE DRIVEWAY AT VARIOUS SPEEDS BRAKES WOULD MAKE A LOUD METAL GRINDING NOISE WHEN THE CONSUMER DEPRESSED THE BRAKE PEDAL. HAD TAKEN VEHICLE TO DEALERSHIP, BUT THE PROBLEM HAD NOT BEEN RESOLVED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10041804October 14, 2003
ENGINE AND ENGINE COOLING:COOLING SYSTEM:HOSES/LINES/PIPING/FITTINGS, ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS
THE AIR CONDITION (A/C) HOSE BROKE AND SQUIRTED OIL ON THE SERPENTINE BELT, CAUSING IT TO DETERIORATE AND BREAK. THE HOSE APPEARED TO BE CUT, WHICH LEADS ME TO BELIEVE THAT A STRAND OF THE BELT HAD BROKEN AND, BY CONSTANTLY WHIPPING THE HOSE, WHICH IS MUCH TOO CLOSE TO THE BELT, EVENTUALLY WORE THROUGH THE HOSE. I LOST BOTH POWER STEERING AND POWER BRAKES IN THE MIDDLE OF THE FREEWAY AT 60MPH. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10041646October 11, 2003
POWER TRAIN:DRIVELINE
AS WITH MANY OTHERS ON THIS SITE, I HAVE BEEN HAVING DRIVE LINE VIBRATIONS AT AROUND 45-55 MPH; ALSO, PULLING TO THE RIGHT (AFTER 3 ALIGNMENTS!) WHICH CAUSE TIRES TO WEAR PREMATURELY. JEEP REALLY SHOULD FIX THIS STUFF FOR ALL OF US! *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10042439October 7, 2003
ELECTRICAL SYSTEM, SERVICE BRAKES, HYDRAULIC:POWER ASSIST, STEERING:HYDRAULIC POWER ASSIST SYSTEM, EXTERIOR LIGHTING, ENGINE AND ENGINE COOLING:ENGINE
WHILE DRIVING ELECTRICAL SYSTEM STOPPED FUNCTIONING ,CAUSING THE VEHICLE TO LOSE BRAKE POWER/POWER STEERING/LIGHTS, AND ENGINE STALLING. DEALER HAS NOT DETERMINED THE CAUSE OF PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10041984September 30, 2003
AIR BAGS:FRONTAL
WHILE DRIVING AT 55 MPH CONSUMER WAS INVOLVED IN A FRONTAL COLLISION. UPON IMPACT, NEITHER OF THE AIR BAGS DEPLOYED. DEALER AND MANUFACTURER WERE NOTIFIED. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10040907September 29, 2003
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
ONLY 9000 MILES ON VEHICLE. LEFT UPPER BALL JOINT IS WORN AND MAKING NOISE. RIGHT UPPER BALL JOINT IS ALSO SHOWING SIGNS OR WEAR. NOTICE: NO SERVICEABILITY OF BALL JOINTS. THERE ARE NO GREASE FITTINGS ON UPPER OR LOWER BALL JOINTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10040401September 23, 2003
STRUCTURE
VEHICLE ROLLED OVER WHEN BLACK ICE WAS HIT, DESIGN OF VEHICLE BEING REASON FOR ROLLOVER. *MR THE VEHICLE WAS ON CRUISE CONTROL, WHEN THE VEHICLE A PATCH OF BLACK ICE AND CAUSED THE CONSUMER TO LOSE CONTROL OF THE VEHICLE. THE VEHICLE THEN WENT INTO A DITCH (SIDEWAYS & BACKWARDS), THEN HAD COME TO REST ON IT'S WHEELS. THE CONSUMER FELT THIS OCCURRED DUE TO THE VEHICLE BEING BUILT TOO HIGH AND WAS HARD TO CONTROL IN EXTREME WEATHER CONDITIONS. REFER TO 10884096. *SCC *JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10039304September 22, 2003
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS, POWER TRAIN:AUTOMATIC TRANSMISSION
THE TRANSMISSION IS LEAKING AND THE CAR HAS ONLY 4,000 MILES ON IT. ALSO, THE REAR WHEELS ARE MAKING A LOUD SQUEAL WHEN DRIVING THE CAR FOR THE FIRST TIME OF THE DAY. DEALER SAID WHEEL NOISE IS DUE TO A NEEDED REBUILD OF DISC BRAKES AND THE MANUFACTURER IS AWARE OF THE PROBLEM. I AM ON A WAITING LIST TO GET MY BRAKES FIXED. HOWEVER, THE TRANNY SHOULD NOT BE LEAKING AT ONLY 4,000 MILES. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10039312September 22, 2003
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
MY WIFE WAS TURNING AROUND IN THE DRIVEWAY AND THE FRONT DRIVER SIDE LOWER BALL JOINT FELL OUT TO THE GROUND AND THE WHEEL WELL WAS RESTING ON TOP OF THE TIRE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10038847September 14, 2003
SERVICE BRAKES, HYDRAULIC
THIS VEHICLE HAS A RECURRING BRAKING CONDITION. THE FRONT BRAKES LOCK-UP WHEN NORMAL TO MODERATE BRAKE PRESSURE IS APPLIED WHILE DRIVING ON WET PAVEMENT. THE RESULT IS THAT IT SENDS THE VEHICLE INTO A SLIDE. THE LOCK-UP IS MORE LIKELY TO HAPPEN ON ASPHALT THAN CONCRETE, AND HAS NOT BEEN NOTED, YET, ON DRY SURFACES. THE VEHICLE'S BRAKE SYSTEM HAS BEEN TESTED BY THE SELLING DEALERSHIP AND REPORTED TO BE WORKING CORRECTLY AND SAFE. AFTER THIS LATEST INCIDENT, I TOOK THE JEEP TO AN EMPTY PARKING LOT WHERE I WOULD NOT HIT ANYTHING. I CHECKED IT AT SEVERAL DIFFERENT SPEEDS, AND AT JUST 15 MPH AND WITH NORMAL TO MODERATE BRAKE PRESSURES, THE BRAKES WOULD LOCKUP; RENDERING NO CONTROL UNTIL THE BRAKE WAS RELEASED. WHEN I RELEASED THE BRAKE, THE JEEP WOULD IMMEDIATELY CONTINUE IN THE DIRECTION THE WHEELS WERE POINTED. I AM 60, DRIVEN ALL TYPES OF VEHICLES AND IN MANY DIFFERENT LOCATION OVER THE WORLD, AND TO DATE, HAVE NEVER SEEN A VEHICLE RESPOND THIS WAY. THERE IS DEFINITELY SOMETHING WRONG AND I FEEL THAT AN EXAMINATION, MORE IN DEPTH THAN THE DEALERSHIP CAN PERFORM, IS NEEDED TO ISOLATE THE CAUSE. I AM FEARFUL FOR MY WIFE AND GRANDCHILDREN SAFETY, AND BESIDES REPORTING THE CONDITION, WOULD LIKE TO KNOW IF NHTSA HAS A FACILITY IN THIS AREA THAT COULD CONDUCT ADDITIONAL TESTING OF THIS NATURE. AND IF SO, WHAT WOULD BE THE COST? *PH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10038808September 12, 2003
EQUIPMENT:APPLIANCE:AIR CONDITIONER
ON 5-6-03 I PURCHASED A 2003 JEEP LIBERTY. ON 5-29-03 I TOOK THE VEHICLE TO THE SHOP FOR THE FIRST TIME(995 MILES) FOR A POSSIBLE MISSING IN THE ENGINE. TECH FOUND THE A/C OVERFULL BUT NO MISS IN THE ENGINE. THE A/C WAS DISCHARGED AND RECHARGED TO THE PROPER LEVEL. THIS DID NOT CORRECT THE PROBLEM. EVERY 8 TO 10 SECONDS THE ENGINE SURGES( WHAT FEELS LIKE A MISS) AND MORE FREQUENT WITH HIGHER RPMS. THE SECOND SHOP VISIT WAS AT 1,420 MILES WITH SAME PROBLEM. NO FIX! THE THIRD SHOP VISIT WAS AT 1,941 MILES WITH SAME PROBLEM. NO FIX! THE FOURTH SHOP VISIT WAS AT 2,089 MILES WITH SAME PROBLEM. NO FIX! THE FIFTH SHOP VISIT WAS AT 2273 MILES WITH SAME PROBLEM. NO FIX! ON THE FIFTH VISIT A CHRYS. SERVICE REP.(JIM DUPREE) KEPT VEHICLE FOR TWO DAYS. FOUND THE PRESSURE IN THE A/C IS GOING FROM 140PSI TO 180PSI IN LESS THAN A SECOND WHICH IS WHAT CAUSES THE JERK(MISS) IN THE ENGINE. CAUSE: A SENSOR THAT CONTROLS THE A/C COMPRESSOR. THIS COULD POSSIBLY BE CAUSING THE VERY LOW GAS MILEAGE(17MPH ON THE HIGHWAY). AS OF 9-12-03 I HAVE NOT BEEN INFORMED OF A FIX. I WAS ADVISED BY THE CHRYS. CUST. SERVICE PHONE LINE THE MATTER HAD BEEN TURNED OVER TO THE DIST. MANAGER MATT WITTERS AND HE HAS MADE HIS OFFER OF A TRADE TO A DIFFERENT TYPE VEHICLE. I HAVE NEVER SPOKE TO HIM IN PERSON OR BY PHONE. IN THE PAST SEVERAL WEEKS I HAVE BEEN TRYING TO FIND OUT WHAT CHRYS. IS DOING TO FIND A FIX BUT I HAVE BEEN UNSUCCESSFUL. NUMEROUS ATTEMPTS TO CONTACT MR. WITTERS HAS FAILED. I WAS ALSO INFORM MR. WITTERS HAS TRIED TO CONTACT ME BUT IT HAS ALWAYS BEEN AT TIMES HE WAS TOLD NOT TO CALL. I DO NOT WANT TO TRADE FOR ANOTHER CHRYS. PRODUCT THAT I DID NOT WANT TO BEGAN WITH OR I WOULD HAVE PURCHASED ANOTHER TYPE. I WANT THEM TO REPAIR THE ONE I HAVE, GIVE ME ANOTHER LIBERTY(WITHOUT PROBLEM), OR GIVE ME MY MONEY BACK. THAT IS NOT ASKING TOO MUCH. I HAVE BEEN UNSUCCESSFUL IN GETTING ANY RESPONSE OVER THE PAST MONTH. *PH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10039793September 11, 2003
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
CONSUMER NOTICED WHILE TRAVELING ON WET PAVEMENT AND DEPRESSING BRAKES THERE WAS EXTENDED STOPPING DISTANCE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10037576September 10, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION
VEHICLE OPERATES PROPERLY THROUGH 3RD GEAR PRIOR TO THE TORQUE CONVERTER CLUTCH ENGAGING. ONCE THE TORQUE CONVERTER CLUTCH ENGAGES, THERE IS A NOTICEABLE SLIPPING. THIS IS EVIDENT AT/AND ABOVE 50 MPH, BOTH ON 3RD GEAR (WITH OD OFF) AND ON 4TH GEAR (WITH OD ON.) THE SLIPPING IS NOT INTERMITTENT; IT OCCURS ONCE THE VEHICLE IS HOT, AND WHEN THERE IS A INCREASE IN ENGINE LOAD, SUCH AS WHEN GOING UP HILLS (LONG GRADE) OR WHEN THE THROTTLE PRESSURE IS INCREASED. IT IS ALSO MOST NOTICEABLE WITH THE AIR CONDITIONING ON. THE SLIP STOPS (OR AT LEAST I DO NOT FEEL IT) ONCE THE TCC DISENGAGES. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10038674September 10, 2003
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
2002 JEEP LIBERTY DEFECTIVE FRONT BRAKES, HEAVY PULSATION COMING FROM BRAKE PEDAL LOSS OF CONTROL OF THER CAR. DEALER REPAIRS WITH KNOWN DEFECTIVE FACTORY PARTS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10040148September 9, 2003
AIR BAGS
WHILE TRAVELING AT 30 MPH VEHICLE WAS INVOLVED IN A FRONTAL COLLISION AND AIR BAGS DID NOT DEPLOY.*MR *TS
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10037033September 2, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION IS MAKING CLUNKING NOISE WHEN SHIFTING FROM PARK, DEALER SAID ALL ARE LIKE THIS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10027002September 2, 2003
AIR BAGS:FRONTAL
WHILE TRAVELING AT 45 MPH, ANOTHER VEHICLE HIT THE CONSUMER'S VEHICLE HEAD ON AND NONE OF THE AIRBAGS DEPLOYED. *AK *SCC *JB
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10036985September 1, 2003
EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
I HAVE HAD MY JEEP AT THE DEALERS 3 TIMES REGARDING AN INSANELY LOUD "FEEDBACK" THAT COMES FROM MY STEREO AND SPEAKERS WITH NO WARNING. THE RADIO HAS BEEN REPLACED TWICE AND IT STILL HAPPENS. THE DEALERSHIP SEEMS DUMBFOUNDED. IT WILL HAPPEN WITH NO WARNING AND IS INCREDIBLY STARTLING. IT ABOUT CAUSED ME TO WRECK THE FIRST TIME IT HAPPENED. IT IS SPARATIC BUT ONCE IT HAPPENS IT WILL CONTINUE TO HAPPEN FFOR AN UNDETERMINED AMOUNT OF TIME AFTER THAT. ONCE THE RADIO IS TURNED OFF, YOU MAY THEN COME BACK AN HOUR LATER AN IT MAY BE FINE FOR A FEW DAYS, BUT THEN ALL OF A SUDDEN IT HAPPENS AGAIN. MAY BE A GROUND ELECTRICAL PROBLEM BUT DEALERSHIP CAN'T FIND IT! STILL HAPPENING...SOMEONE HELP!!!!! ALSO CORROSION ON MY WHEELS. ONLY HAS 20K MILES. NOT GOOD...OTHER THAN THESE PROBLEMS...I TRULY ENJOY THE VEHICLE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10036865August 29, 2003
WHEELS:LUGS/NUTS/BOLTS/STUDS
DISCOVERED THAT LUGS ON THE REAR PASSENGER SIDE WHEEL WAS NOT ON PROPERLY. IT WAS NOT ON ALL THE WAY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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