Jeep Liberty Complaints

8,882 consumer complaints on file.

#10763234September 11, 2015
EXTERIOR LIGHTING
THE HEADLIGHTS WILL GO OFF WHILE DRIVING, SO FAR THEY HAVE COME BACK ON WITHIN 5 SECONDS, HOWEVER, THAT IS A LONG TIME WITHOUT LIGHTS. I PURCHASED THE CAR USED ABOUT 5 MONTHS AGO SO I DO NOT KNOW WHETHER IT WAS HAPPENING TO THE PRIOR OWNER. IT HAS HAPPENED 6 TIMES SINCE THE BEGINNING OF SEPTEMBER 2015. THIS CAR WAS PURCHASED FOR MY DAUGHTER WHO IS TURNING 16Y/O IN OCTOBER. THE IS DANGEROUS FOR AN EXPERIENCED DRIVER LET ALONE A NEW DRIVER. THIS ISSUE IS ALL OVER THE INTERNET DATING BACK TO AT LEAST 2008. WHY HAS NOTHING BEEN DONE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10763245September 11, 2015
UNKNOWN OR OTHER, VISIBILITY/WIPER
THE WINDOWS IN MY JEEP ARE FALLING DOWN. IN 2011, EACH WINDOW FELL DOWN. I WOULD PARK MY JEEP AND THE NEXT MORNING THE WINDOW WAS DOWN. I TOOK IT TO THE DEALER AND THEY REPAIRED THE FIRST WINDOW. THEN THE NEXT WINDOW FELL DOWN AND AGAIN THEY REPAIRED THAT ONE. THEY MADE ME WAIT FOR THE NEXT TO WINDOWS TO FALL DOWN ONE AT A TIME AND REPAIRED THEM. NOW MY WINDOWS ARE FALLING DOWN AGAIN. ON 9/6/2015 MY WINDOW FELL DOWN DURING THE NIGHT. I JUST HAD IT REPAIRED ON 9/10/2015. I NOTIFIED DAIMLER CHRYSLER CORPORATION. THEY RESPONDED, THAT UNFORTUNATELY IT WAS MY PROBLEM AND THERE WAS NOTHING THEY COULD DO. IT WILL COST ME 174.43 FOR EACH WINDOW REGULATOR LIFT PLATE TO BE FIXED. I MUST HAVE MY WINDOWS FIXED. I CAN NOT PARK MY JEEP SOMEWHERE AND HAVE THE WINDOWS FALL DOWN. THIS IS A SAFETY ISSUE, I FEEL IT NEEDS TO BE ADDRESSED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10762767September 10, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED INTERMITTENTLY. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10762659September 9, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS); HOWEVER, THE PART TO PERFORM THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO PROVIDE THE PART. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10762714September 9, 2015
ELECTRONIC STABILITY CONTROL (ESC), SERVICE BRAKES, UNKNOWN OR OTHER
ABS, BAS/ESP, TCS INDICATOR LIGHTS ILLUMINATE, VEHICLE LOSES POWER, BRAKES ARE APPLIED ( MOST LIKELY RIGHT FRONT AS CAR PULLS TO RIGHT) RELEASING THROTTLE CANCELS THE BRAKING. AS THROTTLE IS REAPPLIED SAME ACTION IS REPEATED. SO FAR IT HAS ONLY OCCURRED AT SPEEDS< 35 MPH. SHOULD IT OCCUR IN SLIPPERY ROAD CONDITIONS IT MOST LIKELY RESULT IN LOSS OF CONTROL.IN RESEARCHING THE PROBLEM ON THE INTERNET, IT SEEMS TO BE OR IS BECOMING A MORE COMMON OCCURENCE WHICH FCA IS NOT ADDRESSING. IF YOU READ THE OTHER COMPLAINT OF THE SAME PROBLEM IT DATES BACK A FEW YEARS, YET THERE DOESN'T SEEM TO BE ANYTHING DONE TO CORRECT IT. SOME COMPLAINANTS SAY THEY HAVE BEEN UNABLE TO HAVE IT CORRECTED EVEN AT JEEP DEALERSHIPS, OTHERS REPORT IT'S SOMETHING CALLED THE CLOCK SPRING THAT IS CAUSING THE PROBLEM AND THE PARTS TO REPAIR IT AREN'T AVAILABLE. HAVING JUST RECENTLY HAD FCA'S GAS TANK SOLUTION CORRECTED, I HOPE A FIX FOR THIS WON'T TAKE AS LONG. I NEGLECTED TO SAY THIS WAS NOT A ONE-TIME EVENT IN AS MUCH AS IT HAPPENS NOW ON AN ALMOST DAILY BASIS. A LOCAL SHOP CHECKED FOR FAULT CODES BUT THERE WERE NONE IN MEMORY; I HAVE IT SCHEDULED FOR FURTHER TESTS 09/16/2015.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10762405September 9, 2015
FUEL/PROPULSION SYSTEM, STRUCTURE
TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE) WAS RECEIVED IN MAY 2015. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE GIVEN. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10761588September 9, 2015
FUEL SYSTEM, GASOLINE, STRUCTURE
2006 JEEP LIBERTY. CONSUMER WRITES IN REGARDS TO GAS TANK RECALL ISSUES. *SMD THE CONSUMER STATED HE HAS BEEN GETTING THE RUN-A-AROUND FROM CHRYSLER WITH TRYING TO GET THE RECALL PERFORMED. THE CONSUMER HAD AN AFTER MARKET TOW HITCH INSTALLED ON THE VEHICLE. HOWEVER, HE WAS INFORMED IT WAS UNFIT/UNSAFE. *JB UPDATED 10/27/15.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10762525September 9, 2015
SUSPENSION
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. WHILE THE VEHICLE WAS AT THE DEALER, IT WAS DISCOVERED THAT THE FRONT UPPER CONTROL ARM ASSEMBLIES WERE SEVERELY DAMAGED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 09V119000 (SUSPENSION). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 176,082.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10762048September 8, 2015
AIR BAGS, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
STARTED UP THE CAR AROUND 8/24/2015 AND THE RED AIRBAG LIGHT CAME ON IN THE MIDDLE OF THE DASH. IT REMAINS ON AT ALL TIMES WHILE THE VEHICLE IS ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10762083September 8, 2015
SUSPENSION
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. WHILE HAVING THE VEHICLE INSPECTED, THE TECHNICIAN INFORMED THE CONTACT THAT THE BOOT COVERS WERE TORN ALLOWING IT TO BECOME CONTAMINATED. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN INSPECTED THE VEHICLE AND REFUSED TO PROVIDE ANY ASSISTANCE SINCE IT WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 09V119000 (SUSPENSION). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 174,590.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10762133September 8, 2015
STRUCTURE, FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2005 JEEP LIBERTY. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE)EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE VEHICLE WAS NOT REPAIRED. THE DEALER STATED THAT THE PARTS WERE NOT AVAILABLE AND THAT THERE WAS A TWO MONTH WAIT LIST FOR THE PART. THE MANUFACTURER WAS MADE AWARE OF THE DELAY. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10761955September 7, 2015
POWER TRAIN
WHEN SHIFTING MY JEEP FROM 1ST TO 2ND IT SOMETIMES MAKES A GRINDING NOISE. I BROUGHT IT TO MY MECHANIC TODAY AND HE TOOK IT FOR A RIDE. HE TOLD ME THAT HE THINKS IT'S A LITTLE BALL INSIDE THE TRANSMISSION THAT IS COVERED WITH NYLON, AND A COUPLE OF FORKS MAKE IT MOVE. HE IS GOING TO TRY CHANGING MY TRANSMISSION FLUID TO A SYNTHETIC BRAND IN HOPES THAT WILL SLOW DOWN THE WEAR ON THE NYLON BALL, BUT EVENTUALLY I WILL NEED A NEW TRANSMISSION. I ASKED HIM WHAT WILL HAPPEN WHEN THE BALL FINALLY BREAKS, AND HE TOLD ME THE VEHICLE WILL CEASE TO MOVE, RATHER I AM DRIVING IT OR NOT. HE ALSO TOLD ME THAT THIS PROBLEM IS A KNOWN PROBLEM WITH JEEPS. IF THIS IS A KNOWN PROBLEM WITH JEEPS THEN WHY HAVEN'T THEY BEEN RECALLED AND/OR FIXED?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10761956September 7, 2015
ELECTRICAL SYSTEM, POWER TRAIN, UNKNOWN OR OTHER
I WAS DRIVING UP THE STREET HEARD SOMETHING LIKE A RAN OVER SOMETHING THEN JEEP CUT OFF GOT OUT TO SEE IF I RAN OVER SOMETHING BUT NOTHING WAS THERE AND JEEP WOULD NOT START BACK UP, WHAT IF I HAD BEEN ON THE HIGHWAY OR BUSY TRAFFIC I COULD HAVE BEEN SERIOUSLY HURT, WHICH U AM BLESSED THAT DID NOT HAPPEN, THE PROBLEM I HAVE IS CHRYSLER SHOULD NOTAKE ANYTHING THAT COULD CAUSE YOU BODILY HARM. A COMPUTER SHOULD NEVER GO OUT THAT IS DANGEROUS. I HAD TO HAVE THE JEEP TOWED TO MY HOME AND THEN TO A SHIP ON TWO DIFFERENT TIMES AN ONE TIME BACK HOME FROM THE SHOP BECAUSE I DID NOT HAVE 900.00 TO REPAIR. SO I'M STUCK WITHOUT HAVING MY JEEP REPAIRED BECAUSE I'M ON A FIXED INCOME. ALSO HAVING ELECTRICAL PROBLEM WHERE CHRYSLER DID POOR WIRING., CIGARETTE LIGHTER KEEP GOING OUT, BLINKER AND RADIO WIRING IS TERRIBLE AND ONE OF THE FRONT LIGHTS. CHRYSLER YOU GOT TO DO A BETTER JOB, BECAUSE I LOVED MY JEEP, BUT VERY DISAPPOINTED BECAUSE I CAN'T AFFORD TO HAVE IT REPAIR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10761747September 5, 2015
VISIBILITY:GLASS, SIDE/REAR, STRUCTURE:BODY
LEFT REAR WINDOW FELL WITH A LOUD BANG. CAR HAS NEVER BEEN OFF ROAD AND GARAGED. MILEAGE AROUND 30,000. DEALER FIXED IT FOR A CHARGE OF $550.00. I HAVE BEEN ON LINE AND FIND THAT THIS IS A CONTINUING PROBLEM BECAUSE OF DEFECT IN THE WINDOW CONTROLLER. THIS IS A DEFECT AND IT IS WRONG FOR CUSTOMERS TO BE SADDLED FINANCIALLY WITH THIS ISSUE. VIN#[XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10761611September 4, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V313000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIMEFRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10761679September 4, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. UPON ENTERING THE VEHICLE, THE CONTACT STARTED THE IGNITION AND LIGHTLY ENGAGED THE ACCELERATOR PEDAL WHILE IN PARK. THE AIR BAG INADVERTENTLY DEPLOYED WITHOUT WARNING. THE CONTACT SUSTAINED MINOR INJURIES TO THE FACE AND UPPER BODY DUE TO THE AIR BAG DEPLOYING. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 184,901. UPDATED 11/06/15*LJ *CN
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10761694September 4, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 11/06/15*LJ THE CONSUMER WAS INFORMED THE ENTIRE DASHBOARD WOULD NEED TO BE REPLACED. UPDATED 04/05/16. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10761468September 4, 2015
AIR BAGS, ELECTRICAL SYSTEM
AT AROUND 40K MILES THE AIRBAG LIGHT IN THE DASH CAME ON AND WOULD NOT TURN OFF. WHEN WE TOOK THE CAR TO GET IT INSPECTED IT FAILED INSPECTION DUE TO THE AIRBAG LIGHT AND THE MECHANIC TOLD US WE WOULD HAVE TO TAKE THE CAR TO THE JEEP DEALER TO HAVE THEM DIAGNOSE AND FIX THE ISSUE. WE TOOK THE CAR TO THE DEALER AND THEY SAID THE ISSUE WAS THE ORC MODULE AND IT WOULD HAVE TO BE REPLACED AND IT WOULD COST $650. THIS PART WAS RECALLED ON THE 2011 JEEP LIBERTY AND I HAVE READ A LOT OF COMPLAINTS ONLINE ABOUT THIS PART ON THE 2012 LIBERTY. WE HAVE NO CHOICE IN REPLACING THIS PART OR OUR CAR WILL NOT PASS INSPECTION AND OUR ONLY OPTION IS TO TAKE IT TO A JEEP DEALER TO REPLACE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10761467September 4, 2015
ELECTRICAL SYSTEM:HORN, ELECTRICAL SYSTEM, EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2008 JEEP LIBERTY. WHILE DRIVING APPROXIMATELY 55 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE RESTARTED AFTER THE CONTACT DISCONNECTED AND RECONNECTED THE BATTERY CABLE. ON ONE OTHER OCCASION, WHILE DRIVING APPROXIMATELY 55 MPH, THE FRONT HEADLIGHTS INDEPENDENTLY POWERED OFF WITHOUT WARNING. THE HEADLIGHTS ILLUMINATED AGAIN WHEN THE VEHICLE WAS TURNED OFF AND RESTARTED. ON ANOTHER OCCASION, WHILE THE VEHICLE WAS PARKED, THE CONTACT DEPRESSED THE UNLOCK BUTTON ON THE FOBIK AND THE HORN CONSISTENTLY SOUNDED AND THE HEADLIGHTS FLASHED. THE CONTACT DETACHED AND REATTACHED THE BATTERY CABLE AND THE LIGHTS POWERED OFF AND THE HORN NO LONGER SOUNDED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT THE FAILURE WAS UNABLE TO BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 130,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10761189September 3, 2015
AIR BAGS
THE AIRBAG WARNING LIGHT WAS ON AND REMAINED ON EVERY TIME THE VEHICLE WAS ON. I TOOK THE VEHICLE TO THE DEALER AND WAS TOLD THAT THERE WAS A RECALL ON THE ACTIVE HEAD RESTRAINT BUT THAT THE ISSUE CAUSING THE WARNING LIGHT TO BE ON WAS DUE TO A FAULT ORC CIRCUIT. THE SERVICE ADVISOR INFORMED ME THAT THIS WAS NOT COVERED AND THAT I HAD TO PAY $500 TO HAVE IT REPAIRED. I WENT ONLINE AND NOTICED THIS IS A COMMON ISSUE WITH THIS VEHICLE. SO THE OPTIONS FOR THE CONSUMER IS TO PAY TO HAVE IT FIXED OR RISK YOUR AIRBAG NOT DEPLOYING. THIS IS A HUGE SAFETY CONCERN IF SOMEONE DOES NOT HAVE THE MEANS TO PAY $500 TO REPLACE THE FAULTY CIRCUIT. THIS SHOULD BE CONSIDERED A DEFECT AND A RECALL POSTED FOR THIS ORC CIRCUIT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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