Jeep Liberty Complaints

8,882 consumer complaints on file.

#10778228September 28, 2015
AIR BAGS, POWER TRAIN, ELECTRICAL SYSTEM
THIS VEHICLE HAS HAD THE SUNROOF LEAK, THE HEAT SHIELD BRACKET RUSTED/BROKE AND CAME LOOSE FROM THE AUTO AND HIT THE DRIVE SHAFT, AND THE AIR CONDITIONER DOES NOT BLOW OUT ON THE CORRECT VENTS, THE AIR BAG LIGHT COMES ON AND OFF,
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10778055September 28, 2015
ELECTRICAL SYSTEM
I BOUGHT THE JEEP MARCH OF 2014. UPON PURCHASE THERE SEEMED TO BE AN ODD NOISE COMING FROM THE FRONT END. I WAS ASSURED THAT IT WAS CAUSED BY OVERSIZED TIRES. THE TIRES WERE DIFFERENT FROM THE STANDARD FACTORY BUT NOTHING THAT SHOULD CAUSE THAT NOISE WHILE DRIVING. I ASKED IF I COULD HAVE MY MECHANIC LOOK AT AND CALL THEM FOR THE REPAIR. THEY AGREED. I CALLED A FEW DAYS LATER AFTER FINDING THAT THE FRONT END HAD SOME ISSUES AS WELL AS THE HORN AND OTHER ELECTRICAL THINGS DIDN'T WORK. I WAS CONCERNED BECAUSE OF THE SAFETY VIOLATION. THEY FIXED IT ALL AT NO COST TO ME. ONE YEAR LATER THE HORN AND BUTTONS STOPPED WORKING AGAIN. I WENT IN AND TOLD THEM WHAT WAS GOING ON AND ASKED FOR THE WRITE UP FROM LAST TIME. THE WRITE UP STATED THAT THEY REPAIRED THE TIPM MODULE WELL ENOUGH TO GET IT TO FUNCTION BUT IT WOULD NEED TO BE REPLACED. I WAS NEVER TOLD THIS. I ASKED THEM WHAT COULD BE DONE SINCE THEY DIDN'T REALLY FIX IT THE FIRST TIME. WE CAME TO THE AGREEMENT THAT I WOULD PAY FOR LABOR AND THEY WOULD PAY FOR THE PART. SEPTEMBER 2015, WHILE DRIVING DOWN THE FREEWAY I WENT TO HONK MY HORN ONLY TO FIND IT WASN'T WORKING. IT WORKED JUST A FEW HOURS PRIOR. I CALLED THE DEALERSHIP AND SPOKE TO THE SERVICE MANAGER AND EXPLAINED WHAT WAS GOING ON. HE TOLD ME THAT IT SOUNDED LIKE THE TIPM MODULE AGAIN, AND THAT THEY WOULD WARRANTY THE PART AND FIX IT. I TOOK IT IN AND WAS THEN TOLD THAT THEY WOULD NEED TO DIAGNOSE AND MAKE SURE THAT IT WAS THE TIPM MODULE. I WOULD NEED TO PAY A DIAGNOSTIC FEE AND THEN PAY FOR THE FIX IF IT WASN'T THAT PART. IT ENDED UP NOT BEING THE TIPM MODULE AND I WAS TOLD THAT IT WAS GOING TO BE A MINIMUM OF 300 DOLLARS IN LABOR, PLUS THE 100 DIAGNOSTIC FEE FOR TODAY, AND WHATEVER PART NEEDED TO BE REPLACED. I TOLD THEM THAT I WAS TOLD IT WAS THE TIPM MODULE AND THAT I WASN'T ABLE TO PAY THAT MUCH AND FELT COMPLETELY RIPPED OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10778082September 28, 2015
FUEL/PROPULSION SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT AFTER THE VEHICLE WAS STARTED, A FUEL ODOR EMITTED FROM THE VEHICLE. IN ADDITION, THE CONTACT MENTIONED THAT AFTER THE VEHICLE WAS PARKED, THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT ALSO MENTIONED THAT AFTER TURNING THE IGNITION KEY TO THE ON POSITION, THE VEHICLE FAILED TO START WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 12V527000 (AIR BAGS), 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE), AND 15V046000 (AIR BAGS) HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10787727September 28, 2015
SUSPENSION
2002 JEEP LIBERTY. CONSUMER WRITES IN REGARDS TO FRONT UPPER CONTROL ARM RECALL. *SMD THE CONSUMER STATED THE FRONT UPPER CONTROL ARM NEEDED TO BE REPLACED, RIGHT AWAY. SHE DISCOVERED RECALL # 09V119000, WHICH THE DEALER NEVER MENTIONED. THE CONSUMER WAS ALSO INFORMED, THE VEHICLE NEEDED A NEW BOOT WHICH WAS A PART OF THE BALL JOINT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10778102September 28, 2015
WHEELS
LUG NUTS BROKE ON THE DRIVER SIDE FRONT TIRE WHILE DRIVING. WHILE DRIVING ON I95 THE JEEP STARTED MAKING A TERRIBLE NOISE. I PULLED OFF THE HIGHWAY AND THE WHEEL WAS ANGLED. I GOT A TOW TO MY MECHANIC AND HE REPLACED 5 WHEEL STUDS AND LUG NUTS. SEEMS TO BE A COMMON PROBLEM WITH THE LIBERTY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10776572September 25, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE. UPDATED 11/20/15*LJ UPDATED 12/09/15.8JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10776578September 25, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. WHILE DRIVING AT AN UNKNOWN SPEED, THE AIR BAG WARNING LIGHT ILLUMINATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10777783September 25, 2015
FUEL/PROPULSION SYSTEM
WHEN FILLING THE VEHICLE WITH GAS, THE FUEL OVERFLOWS ONTO THE SIDE OF THE CAR, ONTO THE GROUND AND SOMETIMES, IF YOU FORGET AND DON'T STAND BACK FAR ENOUGH, IS WILL SPLASH ONTO WHO EVER IS FILLING THE TANK. THIS STARTED IN THE FALL OF 2013 AND CONTINUED OFF AND ON UNTIL THE WINTER OF 2014 WHEN IT BECAME AN EVERY FILL UP ISSUE. WE DID SOME RESEARCH AND FOUND THAT OLDER MODELS OF JEEP LIBERTY HAD THE SAME PROBLEM, AND HAD BEEN RECALLED TO HAVE THE TANKS REPLACED. WHEN WE CONTACTED JEEP THEY TOLD US THAT MY VEHICLE WAS NOT INCLUDED IN THE RECALL, AND THAT THEY WOULD NOT DO ANYTHING TO HELP WITH THE COST OF REPLACING THE TANK. I HAD SOME OTHER WORK DONE THIS LAST WEEK ON MY LIBERTY AND FOUND OUT THAT TO CORRECT THE PROBLEM, I WOULD HAVE TO PAY $710.00 FOR THE TANK AND $365.00 FOR THE LABOR. AGAIN WE CONTACTED JEEP, AND AGAIN WERE TOLD THAT THEY WOULD NOT DO ANYTHING TO HELP WITH THE REPAIR. I DON'T THINK THAT I SHOULD HAVE TO SPEND OVER $1000.00 TO CORRECT AN ISSUE THAT JEEP IS AWARE OF AND SHOULD BE HELD RESPONSIBLE FOR. I FEEL THAT THIS IS A SAFETY ISSUE, NOT ONLY WHEN FUELING, BUT IF YOU SPILL GAS ALL OVER THE GROUND AT THE GAS STATION, THERE COULD BE A FIRE. I DON'T KNOW IF IT COULD CAUSE A FIRE IN THE CASE OF AN ACCIDENT. I HOPE NOT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10775937September 24, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10776420September 24, 2015
AIR BAGS
TL* THE CONTACT OWNED A 2007 JEEP LIBERTY. WHILE DRIVING APPROXIMATELY 55 MPH, ANOTHER VEHICLE CRASHED INTO THE REAR OF THE CONTACT'S VEHICLE AND CAUSED THE VEHICLE TO FISHTAIL INTO THE OPPOSITE DIRECTION. THE CONTACT'S VEHICLE CROSSED OVER TWO LANES AND CAME TO A STOP IN THE CORRECT DIRECTION. THE AIR BAGS FAILED TO DEPLOY WITH THE IMPACT. A POLICE REPORT WAS FILED. THERE WERE NO PERSONAL INJURIES. THE VEHICLE WAS DESTROYED AND TOWED TO A SALVAGE FACILITY. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 110,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10775466September 23, 2015
TIRES, TIRES:SIDEWALL
I BOUGHT A GOODYEAR TIRE FOR MY JEEP LIBERTY AND THE TIRE FAILED AND UPON INSPECTION THERE WAS A TEAR ON THE SIDE WALL OF THE TIRE WHICH WAS UNREPAIRABLE AND HAD TO BE REPLACED . THIS IS A DEFECT IN THE TIRE AND NOT FROM ROAD HAZARDS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10775480September 23, 2015
STRUCTURE:BODY
TODAY THE JEEP DEALER SAID THE FRAME RAIL WAS NOT GOOD ENOUGH TO INSTALL THE HITCH AS CALLED FOR IN THE RECALL. I CALLED THE CHRYSLER COMPLAINT LINE AND WAS TOLD THERE IS NOTHING CHRYSLER CAN DO. SO NOW I MUST DRIVE AN UNSAFE VEHICLE, HOW CAN I SELL IT, OR EVEN TRADE IT IN. WHAT AM I SUPPOSED TO DO NOW? I READ THAT VEHICLES LESS THAN 10 YEARS OLD COULD BE PURCHASED BACK. THESE JEEPS WERE RECALLED FOR REAR SUSPENSION COMPONETS RUSTING UP SO NOW THAT THE FRAMES IS RUSTING I HAVE TO DRIVE A DEATH TRAP. I AM WONDERING HOW MANY TIMES CHRYSLER IS USING THESE EXCUSES IN ORDER TO NOT DO ANYTHING. ONE COULD EVEN THINK THIS RECALL WAS CRAFTED IN SUCH A WAY THAT CHRYSLER COULD GET OFF USING THESE EXCUSES WHAT ARE THE PEOPLE IN MY SITUATION SUPPOSED TO DO????
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10767478September 22, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2006 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT STATED THAT THE VEHICLE STALLED NUMEROUS TIMES WHILE DRIVING. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10767294September 22, 2015
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2006 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10767320September 22, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10763627September 21, 2015
STRUCTURE, FUEL SYSTEM, GASOLINE
2006 JEEP LIBERTY. CONSUMER WRITES IN REGARDS TO NO REPLACEMENT PARTS TO COMPLETE FUEL TANK RECALL NOTICE. *SMD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10766478September 21, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. WHILE IN PARK, THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 110,000. UPDATED 11/18/15*LJ UPDATED 12/10/15. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10766483September 21, 2015
SUSPENSION
FRONT LOWER BALL JOINTS WERE BAD...STARTED MAKING VERY BAD CREAKING NOISES...HAD TO BE REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10766487September 21, 2015
UNKNOWN OR OTHER
FRONT PASSENGER WINDOW GLASS HAS DROPPED DOWN INTO THE DOOR. THE MOTOR STILL MAKES SOUND AS THOUGH IT IS WORKING BUT THE GLASS DOES NOT MOVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10766675September 21, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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