Jeep Compass Complaints

4,014 consumer complaints on file.

#11685310September 5, 2025
ELECTRICAL SYSTEM
The contact owns a 2018 Jeep Compass. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The contact stated that the START/STOP indicator light was illuminated. The contact stated that the engine seized. While attempting to start the vehicle, the vehicle failed to start. The contact had the vehicle set for approximately ten minutes and restarted the vehicle. The contact stated that the vehicle failed to exceed 20 MPH. The contact stated that the Auto STOP indicator was illuminated. The contact stated that the vehicle could only be driven for twenty minutes before the failure reoccurred. The contact stated that the vehicle needed to remain parked for ten minutes before being restarted. The vehicle was taken to the dealer; however, the failure was not duplicated. The manufacturer was not made aware of the failure. The failure mileage was approximately 34,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11685413September 5, 2025
ELECTRICAL SYSTEM, POWER TRAIN, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Description of Problem: Since purchase, this vehicle has exhibited severe safety defects, including sudden and repeated engine shutdowns at highway speeds, loss of power while driving, dashboard malfunctions, steering lockups, service ESC, dynamic steering torque service required, service hill holder, false fuel gauge readings, service airbag reading, transmission warming sign, and emergency brake engagement without command. These failures have occurred multiple times and forced me off the road to avoid collisions. They mirror known recalls on this model year and create a clear risk of injury or death. Attempts to Repair: The selling dealer (Coral Springs Pre-Owned Superstore) and an authorized Jeep dealer (Arrigo Jeep in Margate, FL and Arrigo Jeep Tamarac,FL) have repeatedly failed to identify or repair the issues despite video evidence. They claim they cannot replicate the malfunctions, though the vehicle continues to fail monthly. Safety Concern: The Jeep Compass shuts down without warning at highway speeds, leaving me stranded in traffic. This is an immediate hazard and should be investigated as a systemic defect. Requested Action: Investigation into recalls/defects on the 2018 Jeep Compass, enforcement of repairs, and accountability for dealerships that continue to sell unsafe vehicles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11685021September 4, 2025
SUSPENSION, UNKNOWN OR OTHER, WHEELS
Aggressive premature tire wear on the inner section of the tire tread on a 2022 Jeep Compass (purchased December 2022). Mostly on the front tires, similar slight evidence on rear tires. Alignment was investigated in March 2025 by commercial repair service center (not dealership). Alignment is within factory specifications. Service manager only recommended replacing the front two tires, as there was nothing they could do for the alignment - pictures attached of front tires. Back tires were rotated to front position with new tires mounted in the rear. Five months later front tires now need replaced with mileage at approximately 28,000 miles. Internet search for similar issue has overwhelming number of complaints documented by other owners across the U.S. and Canada. All complaining of replacing tires due to perceived alignment issues from the manufacturer.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11684469September 2, 2025
ENGINE, POWER TRAIN
The contact owns a 2019 Jeep Compass. The contact stated that while driving on several occasions at various speeds, the vehicle lost power with the check engine and fuel warning lights illuminated. The engine failure, check engine, transmission, engine oil, and alignment messages were displayed. Additionally, the doors locked and unlocked, and the vehicle went into LIMP Mode and then stalled. The vehicle was restarted after 30 minutes, and on the second failure, the vehicle restarted in approximately 10 minutes. The vehicle was towed to a dealer, and the contact was advised to take the vehicle to the Jeep dealer for assistance. The vehicle was then taken to a dealer, where it was diagnosed that there were multiple communication errors and that the software needed to be reprogrammed. The vehicle was repaired, but the failure reoccurred a month later. The vehicle was then taken to an independent mechanic, where the failure could not able to be replicated. The manufacturer was notified of the failure. The failure mileage was 31,586.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11684552September 2, 2025
SUSPENSION
The contact owns a 2017 Jeep Compass. The contact stated that while driving at an undisclosed speed, the vehicle was violently shaking. There was no warning light illuminated. The dealer was contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 57,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11684217August 31, 2025
UNKNOWN OR OTHER, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, LANE DEPARTURE: BLIND SPOT DETECTION
A few weeks are I bought the car, it started having sensor issues. It would tell me that my brake lights are out, my lane assist is not available, my turn signals are not available, etc. After spending weeks at the mechanics, the dealership gave me the car back and said that everything was fine. A week later, all of the sensors started messing up again one of the sensors that was messing up was the auto brake system. As I was driving on the highway at 75 mph, the car thought that I was about to hit another car. There were no cars around to activate this auto braking system, but the car slammed on the brakes in the middle of the highway. It spent another few weeks with the dealership mechanics and is now having the same issues.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11684207August 31, 2025
POWER TRAIN
Every single time I seen the climb McDonald pass in Helena, Montana the car freaks out says service transmission now no matter if I do it at 55 miles an hour or 75 miles an hour, which is about as fast as it’ll go up the pass, it goes in the limp mode, shuts off the fuel pump says service transmission now every single light on the dash that could come on comes on. I don’t know what’s going on with it. I’ve taken it to the dealership. They can’t seem to figure it out.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11684206August 31, 2025
ELECTRICAL SYSTEM, POWER TRAIN, BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
Service four-wheel-drive light keeps on coming off and on on the dash and drive mode unavailable keeps on flashing on the dash no idea why have taken it to the dealership. They cannot figure it out. I’ve asked them to submit a ticket to corporate. They still can’t figure it out. The codes are stored in the system, but they can’t seem to get the codes to go active when they drive it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11684089August 30, 2025
SEAT BELTS
Seat belt buckle rear left, yes Child buckled up and noticed it came unbuckled. No, I have purchased another own that also failed No No
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11684146August 30, 2025
POWER TRAIN, VEHICLE SPEED CONTROL, ELECTRICAL SYSTEM
I have had problems with Jeep suddenly losing all power while driving with NO WARNING! Everytime ive had it checked they could not find anything wrong with it. Just recently it happened again and since then when I drive it doesn't seem to want to accelerate. There are no noises,instrument lights on any codes showing up. I had to wait a month for my appointment at the dealership and then another month for them to even tell me what was wrong. They said i need a new transmission which is ridiculous since my car only has 89,956 miles and a majority of those miles are from military moves. The only thing they did was run a diagnostic test (nothing showed up) and said they had 2 people test drive it ( but my mileage was the same going in and going out) They told me it would cost 7500 before taxes for the transmission. They could not give me a clear answer when I asked what exactly is wrong with the transmission. I was told that its something internal but they couldn't tell me exactly the problem because that would require them to take it apart. I asked if I should get a transmission flush to make sure it wasn't that since I just learned that cvt should be flushed earlier than usual and he told me probably not. I decide to take my car home and will never use them again. I went two months without a car and was unable to work because they did not offer me any time of vehicle while I had to wait. Im concerned because Mopar discontinued the transaxle package with torque converter, part number 68000676AH that is for my vehicle because it is known to be defective. I bought this car brand new and thought it was clear of any defects or safety issues. A new transmission for a car that is less than 10 years old is ridiculous and seems like a lemon. Since Jeep knows this Jatco transmission is defective and also discontinued it with a different part then why arent they offering a goodwill repair or at least a warranty adjustment. I will now have to quit my job or buy a new car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11684143August 30, 2025
ELECTRICAL SYSTEM, ENGINE, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
On 8/26/25 I got the 88A recall fixed on this jeep at Duluth dodge in Duluth mn .. I left dealership and my ac stopped working brought it back they fixed and it and got it working now on 8/30/25 I’m at a stop light and my jeep stalls, it went to go start for me to drive and it died. The emergency brake came on and I couldn’t get it off the state trooper actually helped me get it off. Had to get my vehicle towed to my house. All lights come on but it says “blind spot alert temporarily unavailable “ check engine light is on and my jeep will not start. I was stranded on a busy road at a stop light with my child in the car . I know this is due to the recall cause my jeep ran just fine and did not have any issues until this recall was “fixed”. This recall actually has my jeep not working at all. All failure lights came on after my jeep stalled and wouldn’t turn back on. From what I’m reading this is exactly what happened to other people . Please FIX THIS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11683557August 28, 2025
SERVICE BRAKES, ELECTRICAL SYSTEM
Stop/start system malfunction this is the 2nd time I've had to fix this problem the first time was with dealership in Henderson ky and it will cause more problems later big expenses and a whole vehicle failure so before im out to much money and left with no working vehicle that I still got to pay for i will be returning it this system failure has almost caused a major crash and has caused missed days at work
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11683522August 27, 2025
BACK OVER PREVENTION, ENGINE
The contact owns a 2020 Jeep Compass. The contact stated that the rearview camera displayed a distorted image while the vehicle was in reverse(R). The contact stated that the failure obstructed driving visibility and prevented the safe operation of the vehicle. The vehicle was not diagnosed or repaired. The contact stated that on a separate occasion, while driving at a slow speed, the vehicle failed to accelerate as intended while depressing the accelerator pedal, and the vehicle stalled. An unknown warning light was flashing on the gear shift lever. The contact restarted the vehicle; however, there was an abnormal humming sound coming from the engine. The vehicle was not taken to the local dealer or independent mechanic to be diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 40,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11683041August 26, 2025
ELECTRICAL SYSTEM
Car shut down on highway went into limp mode due to electrical issue. Several times already this has occurred. Recall is in place for this situation. Please help. Thanks [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11683057August 26, 2025
UNKNOWN OR OTHER
When the auto shut off is engaged when I come to a stop light or stop sign the engine will shut off but will not restart. Have brought the car into the dealership and they say they can not recreate the issue. This is the fourth time this has happened with the car - I am reporting the most current event.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11683072August 26, 2025
STRUCTURE:FRAME AND MEMBERS
The contact owns a 2019 Jeep Compass. The contact stated that while driving at an undisclosed speed, there was an abnormal sound coming from underneath the vehicle. The contact stated that the sound increased while accelerating to 25 MPH. The contact decelerated to 15 MPH and drove to the residence, where the contact inspected underneath the vehicle. The contact stated that he was an independent mechanic and noticed that the frame was detaching from the vehicle. The vehicle was not repaired. The dealer and the manufacturer were not notified of the failure. The failure mileage was approximately 21,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11682843August 25, 2025
SEATS
The vehicle pulls when I’m driving it and the transmission over heats if I go over 80 and turns off.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11682066August 21, 2025
ENGINE AND ENGINE COOLING
The contact owns a 2014 Jeep Compass. The contact stated that while driving, a ticking noise was present coming from the engine, and the vehicle suddenly stalled. Moments later, smoke and flames were present coming from the engine compartment. The fire department was called to the scene and extinguished the fire. The cause of the fire was an engine failure. A fire report was filed at the scene. The vehicle was towed to the local dealer, who replaced the engine with a used engine, but shortly after retrieving the vehicle, the engine failed and the vehicle stalled. The cause of the failure was not yet determined. The manufacturer was not contacted regarding the failures. The failure mileage was 119,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11681235August 18, 2025
ENGINE
The contact owns a 2014 Jeep Compass. The contact stated that while driving in a tunnel at approximately 50 MPH, the vehicle stalled. The vehicle was immediately restarted, and the vehicle operated normally. During the failure, there were no warning lights or messages displayed. The vehicle was taken to the local dealer, who was unable to determine the cause of the failure. The vehicle was not performed. The contact was informed that no diagnostic codes were found related to the failure. The manufacturer was not yet contacted. The failure mileage was 95,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11680431August 13, 2025
ENGINE
The contact owns a 2016 Jeep Compass. The contact stated that while driving at an undisclosed speed, the vehicle stalled. No warning lights were illuminated. The contact was able to restart the vehicle. The contact stated that the failure persisted. The vehicle was taken to the dealer; however, no cause for the failure was found. The vehicle was not repaired. The failure had progressively worsened. Most recently, the vehicle stalled while driving at an undisclosed speed. No warning lights were illuminated. The vehicle was able to restart. The vehicle was taken to the dealer; however, no cause for the failure was found. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Jeep Compass