Jeep Compass Complaints

4,014 consumer complaints on file.

#10852499March 30, 2016
POWER TRAIN
AFTER AN UNEVENTFUL DRIVE TO A STORE, WHEN I RESTARTED THE VEHICLE AND ATTEMPTED TO PULL OUT OF THE PARKING LOT INTO MOVING TRAFFIC, THE VEHICLE ACCELERATED VERY SLUGGISHLY, LIKE IT WAS STUCK IN TOP GEAR OR THE ENGINE WASN'T ABLE TO BE REV'ED UP. PUSHING ACCELERATOR TO FLOOR CAUSED ENGINE TO REV UP TO APPROXIMATELY 3500 RPM ONLY, AND RATE OF ACCELERATION DID NOT IMPROVE. TRIED SHIFTING INTO NEUTRAL AND BACK INTO DRIVE. THIS DID NOT RESTORE THE EXPECTED ACCELERATION BEHAVIOR. TRIED TO PUT TRANSMISSION INTO MANUAL SHIFT MODE BY MOVING GEAR SHIFT LEFT OR RIGHT, BUT GEAR INDICATOR IN INSTRUMENT CLUSTER SHOWED THAT TRANSMISSION DID NOT SWITCH INTO MANUAL SHIFT MODE; IT STAYED IN FULL-AUTOMATIC MODE. PULLED OVER AND TURNED ENGINE OFF, THEN RESTARTED ENGINE. EXPECTED ACCELERATION BEHAVIOR RESTORED AFTER RESTARTING ENGINE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10851964March 28, 2016
POWER TRAIN
MY DAUGHTER WAS DRIVING THE 2012 JEEP COMPASS HOME FROM WORK SATURDAY 3/26/2016. I WAS IN THE DRIVEWAY AND WHEN SHE PULLED UP, I NOTICED A BLACK TUBE DRAGGING UNDER THE BOTTOM OF THE CAR. I CLIMBED UNDER THE CAR AND PULLED OUT A TUBE THAT WAS AROUND 11 INCHES LONG. I TOOK THE PART INSIDE AND STARTED RESEARCHING WHAT COULD CAUSE THIS TO HAPPEN. I'VE READ MULTIPLE PEOPLE HAVE HAD THIS SAME ISSUE WITH THE PART JUST BREAKING OFF. WE ARE HAVING THE JEEP TOWED TO LANDERS MCCLARTY CHRYSLER IN HUNTSVILLE, AL ON WEDNESDAY 3/30 TO BE REPAIRED. I HOPE THIS CAN BE LOOKED INTO AS A POSSIBLE RECALL BECAUSE THERE IS NO WAY THIS PIPE JUST SPLITS LIKE IT DID ON ITS OWN. THE JEEP WRANGLER WAS RECALLED FOR THIS SAME ISSUE. PLEASE LOOK INTO THIS. THIS WAS A 16 YEAR OLD DRIVING THIS CAR AT THE TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10851742March 26, 2016
ENGINE
CAR HAS ~79,000 MILES. IT STALLS AFTER FILLING UP EVERY TIME. AFTER ABOUT 5-10 MINS OF KEEPING THE IDLE UP BY PUSHING THE GAS THE PROBLEM SEEMS TO GO AWAY. I'VE READ THAT THIS IS BECOMING A COMMON PROBLEM WITH THIS LINE OF VEHICLES (INCLUDING PATRIOT).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10851527March 25, 2016
UNKNOWN OR OTHER
I JUST RECENTLY FAILED INSPECTION ON MY 2009 JEEP COMPASS 4 X 4 FOR RUSTED CROSS MEMBERS. THE CROSS MEMBER IN THE FRONT IS RUSTED TO THE POINT IT HAS THROUGH HOLES IN IT. THE REAR CROSS MEMBER IS NOT AS SEVERE BUT IS ALSO HEAVILY RUSTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10850659March 20, 2016
FUEL/PROPULSION SYSTEM
RECENTLY MY 2008 JEEP COMPASS STARTED HAVING TROUBLE WITH REFUELING. IT WOULD SPIT FUEL BACK OUT ANYTIME I TRIED TO FILL THE TANK. THE DEALER CLEANED THE CHECK VALVE IN THE FUEL TANK, BUT IT ONLY LASTED FOR ONE FILL UP. THIS IS A SAFETY ISSUE! TODAY, FUEL CAME GUSHING BACK OUT AND SOAKED MY PANTS LEG AND SHOES. CHRYSLER HAS RECALLED OTHER JEEP MODELS (AND OTHER CHRYSLER VEHICLES) FOR THIS PROBLEM. HOWEVER, MINE IS NOT BEING RECALLED BECAUSE THERE HAVE NOT BEEN ENOUGH COMPLAINTS FOR MY MODEL. YET I LOOK ONLINE AND SEE MANY COMPLAINTS OF THIS ISSUE WITH OTHER JEEP COMPASS OWNERS! THIS IS UNACCEPTABLE!!! CHRYSLER IS AWARE OF THE FAULTY FUEL TANKS AND REGARDLESS OF RECALL STATUS, THEY SHOULD BE REPLACING FUEL TANKS FOR ANYONE EXPERIENCING THIS PROBLEM! MY JEEP ONLY HAS 68,000 MILES ON IT. THIS SHOULD NOT BE HAPPENING. I HAD TO DRIVE HOME TODAY IN FUEL SOAKED PANTS AND NOW THE INTERIOR OF MY JEEP STINKS OF FUEL! THERE IS NO TELLING WHAT COULD HAPPEN WITH THIS FUEL TANK IN AN ACCIDENT. WHEN THE HEAT OF SUMMER GETS HERE AND MY FUEL TANK ISN'T VENTING PROPERLY IT COULD BE AN EVEN BIGGER SAFETY RISK! PLEASE INVESTIGATE THIS ISSUE ASAP! I CAN'T AFFORD $1,000 TO REPLACE A FAULTY PLASTIC FUEL TANK!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10850006March 16, 2016
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2007 JEEP COMPASS. THE CONTACT STATED THAT WHILE ATTEMPTING TO GO AROUND ANOTHER DRIVER, THE ACCELERATOR PEDAL WAS DEPRESSED AND WAS STUCK TO THE FLOORBOARD. AS A RESULT, THE VEHICLE SPEED INCREASED TO 90 MPH IN A 40 SPEED ZONE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 112,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10846368March 14, 2016
ELECTRONIC STABILITY CONTROL (ESC)
CAR DROVE FINE. WENT TO WORK FOR 8 HOURS. CAME OUT AND THE CAR WOULDN'T TURN OVER. REPLACED THE BATTERY AND STARTER. STILL NOTHING. CALLED A DEALER AND THEY ADVISED THAT IT WAS THE WIRELESS CONTROL MODULAR. AFTER REACHING IN THE INTERNET LOOKS LIKE MANY 2008 JEEP COMPASS' HAVE HAD THIS PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10846263March 12, 2016
STEERING, SUSPENSION
DURING MY ANNUAL INSPECTION IT WAS FOUND THAT BOTH MY FRONT AND REAR CROSS FRAME MEMBERS WERE SO SEVERELY RUSTED THAT IT TO DANGEROUS TO DRIVE TILL THEY ARE REPLACED. I CALL THE DEALER WHO THE JEEP WAS BOUGHT FROM AND WAS TOLD THAT ONLY THE 2007 MODELS HAVE AN EXTENDED FRAME PROTECTION WARRANTEE THAT COVERS THIS PROBLEM. MY JEEP WAS BUILT ON 8/14/07 LESS THAN THREE WEEKS AFTER JEEPS CUTOFF DATE. AFTER INVESTIGATING I FOUND THAT THERE ARE SEVERAL HUNDRED CASES LIKE MINE THAT JEEP REFUSES TO COVER. THE FRAME SHOULD NOT BE FAILING THIS FAST AND AS BAD. I FEEL THERE IS A MATERIAL DESIGN FLAW THAT JEEP IS TRYING TO COVER. MORE PEOPLE NEED TO BE AWARE OF THE PROBLEM. MY JEEP HAS NO VISUAL RUST IT LOOKS BRAND NEW. UNLESS THE OWNER OR MECHANIC CRAWLS UNDERNEATH THIS CAN GO UN NOTICED UNTIL THERE IS A MAJOR FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10839522March 2, 2016
POWER TRAIN, ELECTRICAL SYSTEM, SUSPENSION, SERVICE BRAKES
TL* THE CONTACT OWNS A 2008 JEEP COMPASS 4X4. WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE JERKED TO THE RIGHT. SPARKS AND FLAMES APPEARED FROM THE REAR OF THE VEHICLE. THE FLAMES EXTINGUISHED THEMSELVES AND THE CONTACT PARKED THE VEHICLE AT HER RESIDENCE. THE VEHICLE WAS INSPECTED BY AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE BRAKE ASSEMBLY, FOUR WHEEL DRIVE, AND BEARING SEIZED. THE FRONT AXLE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND REMAINED INOPERABLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 171,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10839194March 1, 2016
SEAT BELTS
TL* THE CONTACT OWNS A 2014 JEEP COMPASS. WHILE DRIVING 55 MPH, THE REAR PASSENGER SIDE SEAT BELT SEIZED. THE CONTACT HAD TO CUT THE SEAT BELT OFF OF HER DAUGHTER. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 41,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10839285March 1, 2016
FUEL/PROPULSION SYSTEM
GAS TANK WILL NOT TAKE FUEL. WHEN FILLING IT WILL ONLY TAKE ABOUT 0.3 GALLONS BEFORE STOPPING OR SPRAYING OUT. MECHANIC SAID IT MIGHT BE VENTILATION SYSTEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10839091February 29, 2016
SUSPENSION, WHEELS
I HAVE REPLACED THE FRONT AND BACK SUSPENSION. I BOUGHT THIS USED, AND I THINK I WAS NOT GIVEN THE PROPER INFORMATION REGARDING THE CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10836760February 17, 2016
ENGINE, FUEL/PROPULSION SYSTEM, VISIBILITY/WIPER
I HAVE BEEN EXPERIENCING A PROBLEM WITH MY CAR CUTTING OFF, ESPECIALLY WHILE STOPPED AT A RED LIGHT MORE OFTEN THAN NOT ON LOCAL ROADWAYS. IF IT DOESN'T COMPLETELY SHUT OFF THE SENSATION TO CUT OFF IS DEFINITELY FELT. I ORIGINALLY THOUGHT IT WAS THE SPARK PLUGS AND HAD THOSE REPLACED, HOWEVER, THE SITUATION CONTINUES TO PERSIST. I HAVE BEEN TOLD ON ONE OR MORE OCCASIONS IT MAY BE THE FUEL PUMP. I WAS RECOMMENDED I TAKE MY VEHICLE DIRECTLY TO THE DEALERSHIP. THE OTHER ISSUE THAT IS ALSO VERY PRONOUNCED IS THE NOISE MY ENGINE MAKES WHILE IDLING. IT CAN BEST DESCRIBED AS A LOUD WHIRLING SOUND BUT NOT QUITE A RATTLE. I HAVE NEVER HEARD MY CAR SOUND SO NOISY. I HAVE NOTICED PERHAPS IN THE LAST 6 MONTHS THE WINDSHIELD WIPERS COME ON INVOLUNTARILY WITHOUT ME ENGAGING THEIR USE. I HAVE SEARCHED JEEP'S WEBSITE REGARDING ANY RECALL INFORMATION ON THESE AFOREMENTIONED ISSUES BUT TO NO AVAIL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10825954February 13, 2016
AIR BAGS
THIS CAR WAS A RENTAL CAR. MY SPOUSE WAS DRIVING THIS CAR AND WAS INVOLVED IN A CAR ACCIDENT. HE WAS HIT BY A CAR AND THEN PUSHED INTO ANOTHER CAR. THE JEEP WAS TOTALED BUT YET NOT ONE AIRBAG WAS EVER DEPLOYED. THERE WAS SUPPOSED TO BE SIX AIRBAGS IN THIS VEHICLE BUT NOT ONE EVER DEPLOYED. MY HUSBAND SUFFERED A MINOR HEAD INJURY AS A RESULT.
Crash:
Yes
Fire:
No
Injuries:
3
Deaths:
0
#10825760February 12, 2016
SUSPENSION
I STARTED HAVING PROBLEMS IN 09/11/2015 WITH MY REAR RIGHT CONTROL ARM THE RUBBER BUSHING GAVE OUT AND THE CONTROL ARM WAS SQUEAKING VERY LOUDLY, I COMPLAINED TO THE DEALER AND THEY GAVE ME A GOODWILL SERVICE CHARGE OF $100 BUT AFTER I ASKED IF THE CONTROL ARM ON THE LEFT ALSO WENT BAD WOULD THEY ALSO HONOR THE GOODWILL THEY TOLD ME THAT IT WOULD BE MY PROBLEM. THE LEFT SIDE OF THE REAR CONTROL BUSHING HAS GONE BAD IN FEB OF 2016 NOW I HAVE TO FIX THIS THING. I KNOW THAT IF IT FAILS COMPLETELY I COULD HAVE A CONTROL PROBLEM. WOULD YOU PLEASE LOOK INTO THIS. I HAVE CALLED CHRYSLER JEEP AND ALL THEY SAID THAT IT IS NOT A RECALL BUT I KNOW THAT OTHER JEEPS ARE HAVE THIS SAME PROBLEM. WOULD YOU PLEASE INTERVENE IN THIS POTENTIALLY DANGEROUS PROBLEM, THE HAPPENS WHEN THE VEHICLE IS MOVING. THANKS FOR YOUR TIME [XXX] 'INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10825759February 12, 2016
UNKNOWN OR OTHER
BROUGHT 2014 JEEP COMPASS IN FOR A SAFETY AND EMISSION INSPECTION. 2014 JEEP COMPASS FAILED EMISSIONS TEST. 21000 MILES. NEW YORK STATE. JEEP CHRYSLER HAS BEEN UNWILLINGLY TO PROVIDE LOANER VEHICLE AND CORRECT THE PROBLEM IN A TIMELY MANNER. MY INSPECTION IS ONLY GOOD UNTIL THE END OF FEBRUARY AND THIS MANNER NEEDS TO BE URGENTLY RESOLVED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10825418February 10, 2016
STEERING, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2011 JEEP COMPASS. WHILE PARKING, THE INSTRUMENT PANEL LIGHTS TURNED OFF AND THE HORN MALFUNCTIONED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE STEERING WHEEL COMPASS MODULAR WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10825246February 9, 2016
FUEL/PROPULSION SYSTEM
WHEN FUELING, THE NOZZLE FROM THE GAS PUMP IMMEDIATELY SHUTS OFF AS IF THE TANK IS FULL. IT TAKES A LOT OF EFFORT TO FUEL UP WITHOUT FUEL SPLASHING OUT AND OVERFLOWING ON THE CAR AND PAVEMENT. I HAVE USED DIFFERENT FUEL STATIONS, CHANGED THE ANGLE OF THE NOZZLE, FUELED UP AT DIFFERENT TEMPERATURES, CHANGED THE EVAP CANISTER BUT STILL THE PROBLEM EXISTS. AFTER RESEARCH, I FOUND THAT I AM NOT THE ONLY JEEP OWNER THAT HAS THIS PROBLEM. IT IS THE ONE-WAY ROLLOVER VALVE THAT IS LOCATED IN THE GASTANK. ALSO OTHER CARS MADE FROM THE SAME MANUFACTURER HAVE A RECALL FOR THIS SAME PERILOUS PROBLEM. I AM WRITING THIS COMPLAINT TO GET A RECALL FOR MY CAR AND ANY OTHER JEEPS THAT HAVE THE SAME FAULTY ONE-WAY VALVE IN THE GAS TANK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10824762February 8, 2016
FUEL/PROPULSION SYSTEM
AFTER FILLING UP VEHICLE IT STALLS OUT WITHIN TWO MILES IT HAPPENS AFTER EVERY FILL UP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10824656February 6, 2016
STEERING
THE POWER STEERING RETURN HOSE WAS IN CONTACT WITH THE FRONT SUSPENSION SWAY BAR AT CURB CONDITION WITH THE VEHICLE STATIONARY. THE SWAY BAR MOVES A COUPLE INCHES WITH SUSPENSION TRAVEL AND THIS WILL RUB ON THE POWER STEERING HOSE CONSIDERABLY AND CAN WHERE A HOLE CAUSING LOSS OF POWER STEERING ASSIST AND A FLAMMABLE FLUID SPRAYING IN THE ENGINE AND EXHAUST AREA. I KNOW FOR A FACT THAT FCA HAS BEEN SHIPPING VEHICLES LIKE THIS IN DIRECT VIOLATION OF THEIR SAFE DESIGN GUIDELINES OR AT LEAST 1.5 YEARS NOW FROM JULY OF 2014 UNTIL NOW. I WORKED AT FCA IN 2014 AND TOLD THEM TO CONTAIN THIS ISSUE ON MULTIPLE OCCASIONS AND I WAS IGNORED BY MY FCA MANAGEMENT AND PLANT QUALITY PEOPLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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