Jeep Compass Complaints

4,014 consumer complaints on file.

#11071904February 9, 2018
ELECTRICAL SYSTEM
1. MILEAGE 214 - DRIVING CAR ON CITY STREET, SCREEN SYSTEM WENT OUT - HEAT, BACK UP CAMERA, RADIO, ETC. 2. MILEAGE 887 - DRIVING CAR - IN DRIVE, BUT JUST BARELY SO BECAUSE HAD BACKED OUT OF PARKING SPOT AND WAS ONLY A FEW FEET FROM WHERE PUT INTO DRIVE - CAR SUDDENLY LURCHES AND STOPS. TOWED TO DEALER. FOUND "RUBBED THROUGH WIRING" IN TRANSMISSION HARNESS. 3. MILEAGE 1632 - SAME AS PROBLEM 1. FOUND TO BE INTERNAL DEFECT, REPLACED RADIO/TELEMATICS GATEWAY MODULE. 4. MILEAGE 3329 - DRIVING IN STOP AND GO TRAFFIC IN CITY ON A CITY STREET (NOT HIGHWAY), STOP IN LINE OF TRAFFIC. AUTO/START/STOP ENGAGES TO STOP ENGINE. WHEN FOOT LIFTED FROM BRAKE, CAR WON'T START BACK UP. ERROR CODE FOR STOP/START. TURN CAR COMPLETELY OFF AND ON, ENGINE TURNS OVER, BUT ERROR CODE REMAINS. IN SHOP FOR THIS NOW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11071530February 7, 2018
ELECTRICAL SYSTEM, STEERING
ON 1/12/18 MY VEHICLE WOULD NOT START SO I CALLED FOR A TOW TO TAKE TO THE DEALERSHIP AUTO CENTER THEY SAID IT WAS A WIRE THAT WAS BURNT THAT CONNECTS TO THE STEERING. RECEIVED IT A COUPLE DAYS LATER THE NEXT DAY IT WOULD NOT START AFTER 5 HOURS OF WAITING ON A TOW IT STARTED UP AND I DROVE IT STRAIGHT TO THE DEALERSHIP. WHEN THEY CALLED THE MODULE WAS GOING OUT IT GOT REPLACED AND I WAS ABLE TO GET THE CAR BACK. THE NEXT DAY THE CAR WOULD NOT START AGAIN I KEPT PLAYING WITH THE IGNITION BACK AND FORTH TO SEE WOULD IT START NOTHING. AGAIN REQUESTED A TOW NONE CAME. BY THE TIME I WAS LEAVING FOR WORK I TRIED AGAIN IT STARTED I TOOK IT BACK TO THE DEALERSHIP. THEY KEPT IT FOR A FEW DAYS AND NOTHING WAS COMING UP ON THE MACHINE. I DROVE IT FOR A WEEK OR SO AND ON 2/6/18 THE VEHICLE WOULD NOT START UP AFTER I HAD JUST GOT OUT OF IT FROM RUNNING ERRANDS AND A FEW OCCASIONS I FELT THE STEERING WHEEL TIGHTEN AND WAS HARD TO TURN. THOSE TIMES I WAS PARKED ON PARKED ON THE STREETS BUT ON FEB 6 I PARKED A FEW INCHES BY THE FIRE HYDRANT RAN INTO THE HOUSE TO TAKE THE GROCERIES AND COME OUT TO MOVE THE VEHICLE IT WOULD NOT START. ON ALL OCCASIONS IT WAS NOT ANY LIGHTS ON THE DASHBOARD AND EVERYTHING WAS WORK EXCEPT THE IGNITION WOULD NOT START. *BF *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11067150February 5, 2018
SERVICE BRAKES, ELECTRICAL SYSTEM, ENGINE
02/05/2018......BOUGHT THE VEHICLE NOVEMBER 2017. TWICE ALREADY WHILE DRIVING ON THE HIGHWAY THROUGH RUSH HOUR TRAFFIC THE DASH DISPLAY STARTED FLASHING ERRATICALLY AND THE CAR LOST ALL POWER, A TOTAL SHUT DOWN. NO RADIO, NO DASH, NO BRAKES, NO STEERING. LUCKILY TRAFFIC WAS MOVING EACH TIME. AFTER APPROXIMATELY A CITY BLOCK THE CAR RESTARTS. DEALER TESTED THE CAR AND COULD NOT REPLICATE THE PROBLEM AFTER DRIVING IT 20 MILES WITH A COMPUTER CONNECTED. I FEEL THIS CAN BE LIFE THREATENING AND SHOULD BE INVESTIGATED BEFORE THE INEVITABLE HAPPENS. I HAVE 2 SMALL CHILDREN AND MY WIFE WITH ME MOST OF THE TIME. THEY RECOMMEND DRIVING IT TO SEE IF IT HAPPENS AGAIN. I'M NO LONGER COMFORTABLE DRIVING THIS VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11066914February 4, 2018
ENGINE, FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
I HAVE AN 07 JEEP COMPASS. I HAVE OWNED IT FOR 5 YEARS AND I HAVE A MAJOR SAFTEY ISSUES. GAS LIGHT CAME ON SO I FILLED UP. GOT A FEW YARDS FROM THE PUMP AND IT STALLED. NO CHECK ENGINE LIGHT OR ANYTHING CAME ON. WAS ABLE TO PULL INTO A PARKING SPOT. EVERY TIME I TURN THE CAR ON IT SPUTTERS A BIT THEN RUNS. AFTER ABOUT A MINUTE OR TWO OF IDLING IT STALLS. TRIED LETTING IT IDLE AND REVVING THE ENGINE. MY CAR STOPPED IN EVERYWHERE IN ROADS, HIGHWAYS, AND THANKS GOD I DIDN'T GET INTO ANY ACCIDENT. I SEARCHED ONLINE AND IT TURNED OUT THAT MANY JEEP/CHRYSLER OWNERS HAVE THIS ISSUE AND THERE WAS A RECALL FOR JEEP COMPASS 2011/2012 FOR THIS ISSUE BUT OTHER MODELS. (HTTPS://STATIC.NHTSA.GOV/ODI/RCL/2013/RCONL-13V120-0123.PDF). PLEASE CHECK THIS THREAD FOR PEOPLE COMPLAINING ABOUT THE SAME ISSUE (HTTPS://WWW.CARGURUS.COM/CARS/DISCUSSION-T29898_DS631498). I HOPE THAT YOU SOLVE THIS ISSUE THAT PROBABLY THOUSANDS OF CARS IS HAVING. THANK YOU.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11066791February 3, 2018
ELECTRICAL SYSTEM, VISIBILITY/WIPER, EXTERIOR LIGHTING
LIGHT SYSTEM TURNS ON BY THEM SELVES. INSIDE LIGHTS TURN ON BY THEMSELVES WIPERS TURN ON BY THEMSELVES TOOK IT TO A MECHANIC THEY SAID IT'S THE MAIN CONTROL MODULE THAT'S FAULTY IT SHOULD BE UNDER A RECALL BC HE HAS SEEN THIS PROBLEM A FEW TIMES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11066711February 2, 2018
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2007 JEEP COMPASS. WHILE DRIVING 30 MPH, THE CONTACT NOTICED THAT THE ENGINE, EMERGENCY BRAKE, FOUR WHEEL DRIVE UNAVAILABLE, AND COLLISION CENTER INDICATORS ILLUMINATED. THE DEALER (BOARDWALK JEEP, 1 BAIR ISLAND RD, REDWOOD CITY, CA 94063) STATED THAT THEY WOULD NEED TO KEEP THE VEHICLE FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE TECHNICIAN WAS DIAGNOSING THE CAUSE OF THE FAILURE. THE VEHICLE WAS KEPT FROM AUGUST 29, 2017 TO NOVEMBER 4, 2017. THE CONTACT WAS INFORMED THAT THERE WAS AN ELECTRICAL FAILURE. THE VEHICLE WAS REPAIRED, BUT THE ENGINE INDICATOR CONTINUED TO ILLUMINATE. THERE WERE NO RECALLS ASSOCIATED WITH THE VEHICLE. THE FAILURE MILEAGE WAS 3,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11065534January 28, 2018
POWER TRAIN, UNKNOWN OR OTHER
IT MAKES A HUMMING NOISE AND IT SOUNDS LIKE WHEN YOU ARE SLOWING DOWN IT'S ALMOST LIKE IT'S SHIFTING DOWN. BEEN DOING SINCE I PICKED IT UP FROM THE DEALER ON 01/19/2018. I HAVE HAD IT AT THE DEALERSHIP THEY SAY THE NOISE IS NORMAL . I DISAGREE. I HAVE HAD A SYMBOL TWICE COME UP THAT LOOKS LIKE THIS (A)! . MY MAIN CONCERN IS THAT HUMMING NOISE AND WHERE IS IT COMING FROM SHOULD I BE CONCERNED WITH THE TRANSMISSION? IT HAPPENS AROUND 25 AND HIGHER SPEED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11065377January 27, 2018
UNKNOWN OR OTHER
VEHICLE WOULD NOT START - ERROR MESSAGE PARKING BREAK ENGAGED. PUSH GAS PEDAL AND RELEASE BRAKE. THESE OPERATIONS WERE PERFORMED AND THE VEHICLE WOULD STILL NOT START. IT TOOK SEVERAL MINUTES AND ATTEMPTS TO FINALLY GET THE VEHICLE TO START. THIS IS NOT SAFE OPERATION OF THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11064160January 22, 2018
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2012 JEEP COMPASS. UPON FUELING THE VEHICLE, THE FUEL PUMP MADE A CLICKING NOISE. THE FILLER FAILED TO RECEIVE THE FUEL, CAUSING IT TO HAVE TO BE PUMPED SLOWLY DUE TO THE FAILURE. THE DEALER (WESTBURY JEEP CHRYSLER DODGE RAM SRT, 100 JERICHO TURNPIKE, JERICHO, NY 11753, (516) 336-4784) WAS UNABLE TO PROVIDE AN APPOINTMENT WITHIN A REASONABLE TIME FRAME. AN INDEPENDENT MECHANIC INSPECTED AND DIAGNOSED THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 34,000. *TT *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11063062January 16, 2018
FUEL/PROPULSION SYSTEM
ISSUES WITH CAR STALLING/SHUTTING OFF AFTER FILLING UP WITH FUEL. THIS OFTEN HAPPENS WHEN CAR IS IDLE OR WHILE IN DRIVE. VERY DANGEROUS AND UNSAFE CONDITIONS, ESPECIALLY ON BUSY HIGHWAYS. HAS CAUSED NEAR ACCIDENTS ON MANY OCCASIONS. ISSUE OCCURRED AFTER FILLING UP GAS TANK COMPLETELY BUT THEN HAPPENED AFTER EVERY FILL UP, REGARDLESS OF AMOUNT. CAR ALSO TAKES LONGER TO FILL UP AS GAS PUMP AT GAS STATION WOULD CLICK OFF WHILE ATTEMPTING TO FILL CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11062525January 12, 2018
ENGINE
WHILE DRIVING MY JEEP ALL OF A SUDDEN THE ENGINE STALLED. NO WARNING. NO OTHER ISSUES. I TRIED TO RESTART AND MY ENGINE LIGHT CAME ON AND THE ELECTRONIC THROTTLE CONTROL {ETC} LIGHT CAME ON. THE ENGINE WOULD NOT TURN OVER, BUT KEPT TRYING TO START UNTIL I TURNED KEYS TO OFF. I WAITED 10 MINUTES AND TRIED IT AGAIN. IT STARTED, HOWEVER THE ENGINE LIGHT STAYED ON. I WAS ABLE TO DRIVE HOME WITHOUT ANOTHER INCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11062530January 12, 2018
VISIBILITY/WIPER
THE WINDSHIELD WIPER STALK COMPLETELY BROKE APART AND FELL OFF. THE REAR WIPER CONTINUED TO MOVE AND COULD NOT BE TURNED OFF AND THE FRONT WIPERS COULD NOT BE TURNED ON. AFTER GETTING HOME, I TURNED THE CAR BACK ON AND THE FRONT WIPERS WON'T SHUT OFF AND THE WIPER FLUID CONTINUALLY RUNS, RENDERING THE CAR INOPERABLE TO DRIVE.THE CAR WAS PURCHASED YESTERDAY AND THE STALK BROKE TODAY WHILE BACKING OUT OF THE DRIVEWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11061541January 9, 2018
POWER TRAIN
FIRST MY CHECK ENGINE LIGHT TURNED ON AND I STARTED TO LOSE POWER. I BROUGHT THE CAR INTO A DEALERSHIP TO FIGURE OUT WHAT WAS WRONG, THEY SAID IT WAS A 4TH CYLINDER MISFIRE (THIS CAR IS A 2012 JEEP COMPASS, ONLY 84,000 MILES), SO THEY REPLACED THE ENGINE BLOCK. THEY HAND ME THE CAR BACK, I HAD THE SAME PROBLEM OF NO POWER. NOW THEY ARE CLAIMING A SENSOR IS FAILING IN THE TRANSMISSION AND I WILL HAVE TO REPLACE TO TUBE COMPARTMENT OF THE TRANSMISSION. NOT SURE THE EXACT SENSOR THEY WERE TALKING ABOUT THOUGH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11061520January 9, 2018
UNKNOWN OR OTHER
JEEP'S UCONNECT SYSTEM HAS, ON THREE OCCASIONS, NOT RECOGNIZED MY VOICE FOR CALLING AN EXISTING PHONE CONTACT. IN PLACE OF CANCELING, OR ASKING FOR A MANUAL SELECTION ON THE SCREEN, UCONNECT DEFAULTS TO CALLING 9-1-1 EMERGENCY SERVICES. THIS PLACES ME IN AN AWKWARD POSITION, TIES UP ESSENTIAL EMERGENCY SERVICE RESOURCES, AND IS EMBARRASSING. I HAVE EVEN CHANGED THE NAMES IN MY PHONE TO AVOID ANY SORT OF CONFUSION. SINCE SEPTEMBER 2017, THIS HAS OCCURRED THREE TIMES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11058628January 4, 2018
AIR BAGS
IS THERE'S A DEADLINE TO FIX A AUTO RECALL ON AIR BAG SYSTEM?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11058481January 4, 2018
AIR BAGS
I RECENTLY PURCHASED A 2018 JEEP COMPASS FROM METRO CHRYSLER JEEP RAM DODGE DEALERSHIP. UPON RESEARCH THE VEHICLE, I LEARNED ABOUT A RECALL ON SOME 2018 MODELS FOR THE PASSENGER AIRBAG MODULE WITH LOOSE FASTENERS. THERE IS CONCERN THAT IN THE EVENT OF AIRBAG DEPLOYMENT, THESE LOOSE FASTENERS COULD BECOME DISLODGED AND IMPALE PASSENGERS. BECAUSE OF THIS RECALL, THERE IS A FEDERAL STOP SALE ORDER ON ALL AFFECTED VIN #S. BEFORE I DEPOSITED ON THIS VEHICLE ON 11/24/17, I SPECIFICALLY ASKED SALESMAN IF THIS VEHICLE HAS THE RECALL. I WAS TOLD IT DID NOT. I WENT TO THE DEALERSHIP ON 11/29/17 TO PICK UP THE VEHICLE AND PAID IN FULL. ON 11/30/17, ANOTHER SALESMAN CALLED ME AND SAID THIS VEHICLE IS ON THE RECALL LIST. HE THEN TOLD ME HE WANTED TO SEND A RUNNER TO MY HOUSE TO HAVE ME RESIGN MY SALE PAPERWORK WITH DIFFERENT DATES ON IT. THIS WAS ASKING ME TO SIGN FALSIFIED/FRAUDULENT DOCUMENTS TO PREVENT THEM FROM LIABILITY FOR VIOLATING THE FEDERAL STOP SELL ORDER. I SAID THAT I WOULD NOT RESIGN ANY DOCUMENTS. I ALSO LEARNED THAT METRO HAS NOT REPORTED MY CAR AS SOLD TO JEEP. THE GENERAL MANAGER TOLD ME HE "CAN'T REPORT IT" AS SOLD. I FEEL THAT THEY CAN REPORT IT, BUT THEY AREN'T TO PROTECT THEMSELVES FROM FINES, ETC. FURTHERMORE, SINCE MY CAR HAS NOT BEEN REPORTED AS SOLD, THERE ARE NUMEROUS OBSTACLES AROUND GETTING THE RECALL PERFORMED ON MY CAR. THE DEALERSHIP TOLD ME THEY WOULD HAVE TO REMOVE THE RECALLED PART FROM MY CAR AND SHIP IT BACK TO CHRYSLER FOR INSPECTION. CHRYSLER WOULD THEN EITHER SEND A NEW REPLACEMENT PART OR RETURN THE EXISTING PART IF IT WAS DEEMED TO BE SAFE TO BE REINSTALLED IN MY VEHICLE. THE MANAGER STATED THEY WOULD PROVIDE ME A RENTAL CAR DURING THIS PERIOD. HOWEVER THE TIME FOR WHICH THEY WOULD NEED TO KEEP MY CAR SEEMED UNCLEAR AND OPEN-ENDED. OVERALL THIS ENTIRE PROCESS IN UNACCEPTABLE TO ME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11056468January 2, 2018
UNKNOWN OR OTHER
2014 JEEP COMPASS. CONSUMER WRITES IN REGARDS TO PARTS BEING UNAVAILABLE TO REPAIR VEHICLES SAFETY RECALL. *LD THE CONSUMER STATED THE VEHICLE WAS REPAIRED. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11057709December 30, 2017
AIR BAGS, SERVICE BRAKES, ENGINE
SINCE I BOUGHT THIS CAR FROM THE DEALER, ALL THE FROM TIRES MAKING NOISES WHEN I PRESS THE BREAK TO STOP, I SPOKE WITH THE DEALER BUT HE DON'T WANT TO HELP ME OUT. ALSO THE ENGINE LIGHT SHOWING UP SINCE I GOT THE CAR FROM THE DEALER, THE ELECTRICAL SYSTEM TOO IS NOT WORKING PERFECTLY AND THE AC SYSTEM IS NOT TOO GOOD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11056930December 27, 2017
AIR BAGS, SEAT BELTS
TL* THE CONTACT OWNS A 2014 JEEP COMPASS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V668000 (SEAT BELTS, AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT TOOK THE VEHICLE TO VERO BEACH DODGE JEEP CHRYSLER LOCATED ON 855 SOUTH US-1, VERO BEACH, FL 32962, AND WAS INFORMED THAT THE PART HAD TO BE ORDERED. AN APPOINTMENT WAS SCHEDULED WITH THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE VIA VOICEMAIL. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11056529December 26, 2017
ELECTRICAL SYSTEM
ISSUE RELATED TO RECALL T70 CONTINUES AFTER UPDATE AND TESTING. DASH WILL PROPERLY DIM IF THE CAR IS TURNED ON AT NIGHT. HOWEVER, IF THE CAR IS ON AND I OPEN MY DOOR, TEMPORARILY TURN ON CABIN LIGHTS, OR DRIVE TEMPORARILY IN BRIGHT ENVIRONMENT (EG. TUNNEL), MY DASH WILL BECOME BRIGHT AND STAY BRIGHT. THIS HAS ALREADY BEEN IDENTIFIED AS VIOLATION OF FEDERAL SAFETY REGULATIONS WITH RECALL T70 OR 17V-740
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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