Jeep Compass Complaints

4,014 consumer complaints on file.

#11280348November 15, 2019
ENGINE, VEHICLE SPEED CONTROL, STEERING
CAR STALLS RANDOMLY IF OIL IS LOW ... ON HIGHWAYS, AT INTERSECTIONS, WHILE TURNING OR AT STOP LIGHTS AND STOP SIGNS. PROBLEM STARTED WHEN VEHICLE ONLY HAD 3000 MILES. BROUGHT IT IN FOR SERVICE AND WAS TOLD THAT THIS IS NORMAL BEHAVIOR FOR THIS VEHICLE. THEY SAID THE VEHICLE BURNS OIL QUICKLY AND WHEN IT IS LOW IT STALLS. THIS WAS A 17 BIRTHDAY PRESENT FOR MY DAUGHTER WHO HAD SEVERAL NEAR MISS ACCIDENTS BEFORE WE FIGURED OUT THE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11280355November 15, 2019
ENGINE, FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
WHILE DRIVING ON HIGHWAY THE ENGINE LIGHT CAME ON AND THE VEHICLE BEGAN TO PULL BACK AND JERK AS IF IT WERE TRYING TO SLOW DOWN. CONTINUED FOR A FEW MILES TO JEEP DEALER WHICH HAPPENED TO BE ON THAT HIGHWAY. THE TECHNICIANS EXPLAINED THAT THE ENGINE LIGHT CAME ON SO AS A SAFETY PRECAUTION THE VEHICLE RESTRICTS THE SPEED BY PULLING BACK WHEN YOU TRY TO ACCELERATE. THE VEHICLE IS CURRENTLY AT THE DEALER AND THEY ARE UNABLE TO FIND ANY CODE THAT INDICATE A PROBLEM AND THEY ARE UNABLE TO REPLICATE THE ISSUE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11280396November 15, 2019
SEAT BELTS
TL* THE CONTACT OWNED A 2010 JEEP COMPASS. WHILE DRIVING 25 MPH, ANOTHER VEHICLE TURNED LEFT WITHOUT YIELDING THE RIGHT OF WAY. AS A RESULT, THE CONTACT SLAMMED ON THE BRAKE PEDAL AND REAR ENDED THE OTHER VEHICLE. THE DRIVER'S SEAT BELT FAILED TO ENGAGE AND ALL THE AIR BAGS DEPLOYED. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED MINOR INJURIES AND BURNS TO THE LEFT ARM, WHICH DID NOT REQUIRE MEDICAL ATTENTION. THE VEHICLE WAS ABLE TO BE DRIVEN TO THE SIDE OF THE ROAD AND WAS TOWED TO A LOT. THE VEHICLE WAS LATER DEEMED DESTROYED. THE WINDSHIELD, PASSENGER SIDE HEADLIGHT, AND DRIVER'S DOOR WERE DAMAGED. THE CONTACT MENTIONED THAT IN 2017, THE VEHICLE WAS REPAIRED PER AN UNKNOWN RECALL AT THE FARICY BOYS CHRYSLER JEEP (4950 NEW CAR DR, COLORADO SPRINGS, CO 80923, (855) 846-8666). THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED. THE FAILURE MILEAGE WAS 120,000. *BF *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11280162November 14, 2019
STRUCTURE:BODY
2008 JEEP PURCHASED BRAND NEW IN 2010. IN 2019 WITH ONLY 71,000 MILES AND NOW VIISIBLE RUST ON THE VEHICLE, MY MECHANIC ADVISED THAT THE SUBFRAME WAS ROTTED THROUGH WITH RUST AND WAS SOFT AND THE SUBFRAME NEEDS REPLACING ($1,750). I CONTACTED FCA (FIAT CHRYSLER AUTOMOBILE) AND THEY TOLD ME THE WARRANTY EXPIRED AND I WOULD HAVE TO PAY FOR IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11280182November 14, 2019
ELECTRONIC STABILITY CONTROL (ESC), ENGINE, POWER TRAIN
ON NOVEMBER 14, 2019, MY WIFE DROVE OUR 2018 JEEP COMPASS ON A LOCAL STREET, WITHIN MINUTES, THE CAR BEGAN SLOWING DOWN IN THE MIDDLE OF THE ROAD, CAME TO A COMPLETE STOP, AND THEN SHUT OFF. BEFORE THE CAR SHUT OFF, THE EMERGENCY BRAKE LIGHT CAME ON. ON THE FIRST ATTEMPT, THE CAR DID NOT TURN BACK ON. ON THE SECOND ATTEMPT, THE CAR TURNED BACK ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11280198November 14, 2019
POWER TRAIN
TL* THE CONTACT OWNS A 2016 JEEP COMPASS. WHILE THE CONTACT WAS REVERSING OUT OF THE DRIVEWAY, THE VEHICLE SHUT OFF WITHOUT WARNING. THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 16V907000 (ENGINE AND ENGINE COOLING). THE CONTACT WAS INFORMED THE VEHICLE HAD PREVIOUSLY BEEN REPAIRED PER THE RECALL, BUT THE FAILURE RECURRED. ALSO, WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE MADE HARD, SUDDEN JERKS WITHOUT WARNING. THE CONTACT TOOK THE VEHICLE TO BRANHAVEN JEEP CHRYSLER DODGE RAM (348 W MAIN ST, BRANFORD, CT 06405, (203) 488-6351), BUT THE FAILURE COULD NOT BE DUPLICATED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED CASE NUMBER: 64914088. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 30,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11280212November 14, 2019
VEHICLE SPEED CONTROL
CHECK ENGINE LIGHT CAME ON,THROTTLE CONTROL LIGHT STARTS FLASHING, TRACTION CONTROL LIGHT STARTS FLASHING, REMOTE START CUTS OUT. IDLE BECOMES IRREGULAR AND VEHICLE RUNS ROUGH TO NOT BEING ABLE TO ACCELERATE BUT WILL IDLE IN PARK AT OVER 2000 RMPS. VEHICLE ONLY HAS BARELY 19000 MILES. IT HAD TO BE TOWED TO DEALERSHIP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11279790November 13, 2019
ENGINE
I BOUGHT MY 2018 JEEP COMPASS IN FEBRUARY 2019. IN JULY 2019 WHILE DRIVING THE CAR ON THE FREEWAY WITH MY 2 DAUGHTERS THE OIL LIGHT CAME ON AND THE CAR TURNED OFF IN THE MIDDLE OF TRAFFIC. THANK GOD I WAS IN TRAFFIC AND I WAS ABLE TO RESTART THE CAR. THE OIL LIGHT DID NOT COME BACK ON AND I WAS ABLE TO DRIVE THE CAR. A FEW DAYS LATER THIS HAPPENED AGAIN WHILE TAKING MY DAUGHTERS TO VISIT FAMILY ON THE ROAD. I WAS ABLE TO START THE CAR AGAIN. THE OIL LIGHT DID NOT COME BACK ON AGAIN. THE NEXT DAY I TOOK MY CAR TO LARSON DODGE AND JEEP DEALER IN PUYALLUP, WA. I TOLD THEM WHAT WAS HAPPENING AND I WAS TOLD THAT IT IS A KNOWN PROBLEM THAT THE JEEP COMPASS HAS A PROBLEM WITH OIL EVAPORATING AND THEY WOULD CHANGE THE OIL. THE SERVICE PERSON I TALKED TO SAID HIS WIFE ALSO HAS A JEEP COMPASS AND HE IS TRYING TO CONVINCE HIS WIFE TO TRADE IT IN BECAUSE TO THIS PROBLEM. I AM NOT SURE HOW OIL CAN JUST EVAPORATE. AT THE TIME OF THE OIL CHANGE I HAD DRIVEN ABOUT 3000 TO 3500 MILES SINCE I BOUGHT THE CAR. I HAVE HAD TO HAVE MY OIL CHANGED ONE OTHER TIME AROUND 3000 MILES AND WILL HAVE TO HAVE IT CHANGED AGAIN SOON. THE LAST TIME THE OIL WAS VERY LOW AGAIN AND IT GETTING LOW AGAIN. I HAVE TO CONTINUOUSLY CHECK MY OIL ON A WEEKLY BASIS ON AN ALMOST NEW CAR. DRIVING THIS CAR, THAT CAN JUST TURN OFF AT ANYTIME DUE TO A KNOWN OIL CONSUMPTION ISSUE WITH THE 2018 JEEP COMPASS NOT ONLY PUTS ME IN DANGER BUT IT PUTS MY CHILDREN IN DANGER EACH TIME THE CAR IS DRIVEN. I DO NOT HAVE ANOTHER MODE OF TRANSPORTATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11279777November 13, 2019
SEATS
THE DRIVER SIDE SEAT PANEL KEEP BREAKING OFF. THIS MAKES THE SEAT VERY UNCOMFORTABLE TO DRIVE. IT HAPPENED WHILE I WAS DRIVING. I HAVE HAD THE PIECE REPLACED ONCE AND IT BROKE NOT TOO LONG AFTER THAT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11279849November 13, 2019
FUEL/PROPULSION SYSTEM
UNABLE TO REFUEL VEHICLE. REGARDLESS OF GAS STATION OR PUMP, YOU CAN ONLY PUMP ABOUT 0.2 GALLONS OF GAS BEFORE PUMP SHUTS OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11279478November 12, 2019
ELECTRICAL SYSTEM, ENGINE
I HAVE HAD MULTIPLE, VARYING ISSUES WITH MY 2018 JEEP COMPASS SINCE I BEGAN LEASING THE CAR IN JUNE OF 2018. IN THE PAST YEAR OR SO ALONE, THE CAR HAS HAD THE UCONNECT SYSTEM REPLACED OR FIXED 4 TIMES, THE BRAKES WERE RECALLED AND REPAIRED, IT BROKE DOWN ON THE SIDE OF THE ROAD OUT OF OIL AT 6,000 MILES, AND NOW THE ENGINE NEEDS TO BE REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11279490November 12, 2019
ELECTRONIC STABILITY CONTROL (ESC), ENGINE
DRIVING ON I70 & I81 GOING 70MPH ENGINE LOSES POWER. WAS ABLE TO GET OFF THE ROAD SHUT DOWN THE VEHICLE. ONCE RESTARTED SEEMED FINE BUT DOES THIS OUT OF THE BLUE AND DEALER CAN'T MIMIC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11279660November 12, 2019
ELECTRONIC STABILITY CONTROL (ESC)
I ONLY HAVE 25,000 MILES ON MY 2015 JEEP COMPASS AND AM NOW BEING TOLD BY THE DEALERSHIP THAT I NEED MY THROTTLE BODY REPLACED AND THE CONNECTORS TO BE REWIRED. IT SEEMS TO BE A TREND HERE. HOW IS THIS NOT A RECALL? CAR WON'T ACCELERATE WHEN IT IS COLD OUTSIDE, AND MY THROTTLE SENSOR AND ENGINE LIGHT ARE ON. DEALERSHIP WANTS OVER $1000 FOR REPAIR, AND IT IS NOT COVERED UNDER THE POWER TRAIN WARRANTY. I LIVE IN A HIGHLY POPULATED AREA, AND IT IS SO DANGEROUS WHEN YOUR CAR WON'T ACCELERATE DURING HEAVY TRAFFIC. THERE HAVE BEEN SEVERAL OCCASIONS WHERE I AM FORCED TO PULL INTO A PARKING LOT UNTIL THE CAR WILL GO AGAIN. DEFINITELY COULD HAVE CAUSED A CRASH OR INCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11279394November 11, 2019
POWER TRAIN
WHILE DRIVING THIS VEHICLE ON THE FREEWAY THE "SERVICE SHIFTER" MESSAGE CAME UP ON DASH. ALL LIGHTS ON THE SHIFTER CAME RED. CAR HAS ONLY 15,199 MILES ON IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11279108November 9, 2019
UNKNOWN OR OTHER
MY CAR SHUTS OFF WHILE DRIVING VERY DANGEROUS TO CAUSE AN ACCIDENT ALMOST WAS IN 5 PLEASE PUT A RECALL ON IT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11279149November 9, 2019
ELECTRONIC STABILITY CONTROL (ESC), VEHICLE SPEED CONTROL
WHILE DRIVING ON THE INTERSTATE AT 70 MILES PER HOUR MY JEEP COMPASS LOSS POWER. THE ENGINE LIGHT, ETC LIGHT ESC LIGHT ALL CAME ON AS I WAS DRIVING. THIS IN TURN IMMEDIATELY DROPPED MY SPEED DOWN TO 20 MILES PER HOUR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11279198November 9, 2019
ENGINE
I LEFT MY HOUSE AND DROVE ABOUT A MILE DOWN THE ROAD. I STOPPED AT A STOP SIGN AND AS I WENT TO PROCEED ONTO AN EXTREMELY BUSY ROAD MY 2018 JEEP COMPASS COMPLETELY SHUT DOWN. IT WOULDNT MOVE AND TOLD ME TO SHIFT GEARS THEN PRESS THE BRAKE AND START BOTTON. MULTIPLE ATTEMPTS WOULD NOT RESTART THE CAR. IT TOOK BETWEEN 5-7 MINUTES TO FINALLY START RUNNING, BUT GAVE NO INDICATION OF WHAT THE ISSUE WAS. I WAS ABLE TO DRIVE A MILE TO MY DESTINATION WITHOUT ANY ISSUE, BUT WAS MOMENTARILY IN FEAR FOR MY LIFE AS THE ENGINE SHUT DOWN WITH NO NOTICE. UPON FURTHER INVESTIGATION, I FOUND A WEBSITE CONTAINING OF HUNDREDS OF RECENT COMPLAINTS DESCRIBING THE EXACT SAME SCENARIO. JEEPS SOLUTION HAS BEEN THAT THE CARS ARE IN NEED OF OIL CHANGES, BUT YET FOR MYSELF AND MANY OTHERS, NO OIL WARNING LIGHT IS EVEN COMING ON. MY HUSBAND CHECKED MY OIL AND THERE BASICALLY IS NONE. I CALLED THE DEALERSHIP SERVICE CENTER WHO INFORMED ME THAT MANY PEOPLE HAVE BEEN HAVING THIS ISSUE AND IT NEEDS AN OIL CHANGE. I FIND THIS INCREDIBLY UNACCEPTABLE AND FEEL THAT JEEP IS IN OVER THEIR HEADS WITH HOW TO RESOLVE THIS FAULTY SYSTEM THAT NOTHING IS BEING DONE ABOUT IT AND WONT UNTIL FATALITIES ARE UNFORTUNATELY REPORTED. I CONTACTED CHRYSLER WHO SAID IT MAY NEED AN OIL CONSUMPTION TEST DONE, WHICH IS OBVIOUSLY GOING TO REQUIRE ME TO DRIVE THE VEHICLE IN UNSAFE CONDITIONS TO RUN A 'TEST'. I HAVE ALSO READ THAT THE ENGINE WAS DESIGNED TO SHUT OFF WHEN OIL IS LOW AND CHRYSLER CONFIRMED THAT. HOW DOES THIS PASS TESTING? THERE IS NO WARNING LIGHT AT ALL AND CHANCES ARE THAT YOU WILL DIE OR BE SERIOUSLY INJURED IF YOUR CAR JUST SHUTS OFF IN TRAFFIC. I AM GENUINELY CONCERNED FOR MY LIFE AND THE LIVES AND SAFETY OF OTHERS WHILE HAVING THESE FAULTY VEHICLES ON THE ROAD. THERE NEEDS TO BE A RECALL ASAP AND ENGINES NEED TO BE REPLACED WITH ONE THAT DONT BURN THROUGH FUEL LIKE THIS COMPASS WAS 'DESIGNED' TO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11278388November 6, 2019
STEERING
STEERING WHEEL LOCKS UP WHILE DRIVING. SAFELY STOPPING THE VEHICLE, TURNING THE VEHICLE OFF, AND THEN RESTARTING THE VEHICLE RESETS AND UNLOCKS THE STEERING WHEEL. THIS HAS OCCURRED 4 TIMES NOW, TODAY BEING THE 4TH SINCE WE BOUGHT THE VEHICLE IN JULY 2019. TODAY'S STEERING WHEEL LOCKUP PRESENTED AN ERROR ON THE DASH: "DYNAMIC STEERING WHEEL SERVICE REQUIRED". PREVIOUS EVENTS OCCURRED IN SEPTEMBER AND AUGUST OF 2019, BUT WITHOUT ERROR DISPLAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11278572November 6, 2019
ENGINE
THE STOP/START BATTERY HAD TO BE REPLACED. WITHIN 2 MONTHS THE CAR BATTERY HAD TO BE REPLACED. THIS WAS BECAUSE THE STOP/START ENGINE DIED VARIOUS TIMES. THE CAR WOULD NOT START FOR OVER 10 MINUTES. A MONTH AFTER FIXING IT , IT STALLED AGAIN. I AM 65 YEARS OLD AND THIS IS VERY UNSAFE. I STOP AT A STOP SIGN AND START TO GO AND IT DIES. IT SEEMS THAT THE STOP/START ENGINE HAS TO BE STOPPED FOR A PERIOD OF TIME BEFORE YOU CAN GO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11278195November 5, 2019
ENGINE
VEHICLE SHUTS DOWN WHILE OPERATING. TOOK IT TO THE DEALER AND THE DEALER SAID IT USES A QUART OF OIL EVERY 500 MILES THEREBY BY CAUSING ENGINE TO SHUT DOWN DURING OPERATION. DEALER STATED CHRYSLER IS AWARE OF PROBLEM AND NO SOLUTIONS HAVE BEEN PROVIDED YET. DEALER ALSO STATED TO GET AN OIL CHANGE EVERY 3000 MILES. THIS VEHICLE HAS 33,720 MILES AND WAS PURCHASED JUN 2017.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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