Infiniti QX56 Complaints

540 consumer complaints on file.

#11151477November 14, 2018
AIR BAGS
TL* THE CONTACT OWNS A 2008 INFINITI QX56. WHEN THE CONTACT STARTED THE VEHICLE, THE AIR BAG INDICATOR ILLUMINATED AND BLINKED ON AND OFF. THE CONTACT CALLED MODERN INFINITI AT 336-852-5981 (LOCATED AT 3605 W WENDOVER AVE, GREENSBORO, NC 27407) AND WAS INFORMED THAT THERE WAS NO RECALL. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 140,000. *DT*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11150715November 10, 2018
POWER TRAIN
TIMING CHAIN REPLACEMENT NEEDED AFTER 80000 MILES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11149471November 5, 2018
ENGINE
TL* THE CONTACT OWNS A 2011 INFINITI QX56. WHILE OPERATING THE VEHICLE, A RATTLING NOISE WAS PRESENT COMING FROM THE ENGINE COMPARTMENT. THE RATTLING NOISE BECAME MORE PREVALENT AFTER STARTING THE ENGINE. THE VEHICLE WAS EXAMINED BY AN INDEPENDENT MECHANIC WHO INDICATED THAT THE TIMING BELT WAS FAULTY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED, BUT NO ASSISTANCE WAS OFFERED. THE LOCAL DEALER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 90,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11142909October 26, 2018
SUSPENSION
MY 2012 INFINITI QX56 WITH HBMC DRIVES VERY TWITCHY AND FEELS UNSAFE TO DRIVE. IT HADLES WELL ON PERFECTLY SMOOTH ROADS BUT IF THERE ARE ANY IMPERFECTIONS IT TRIES TO JUMP BACK AND FORTH IN THE LANE. I HAVE HAD THE WHEELS BALANCED AND ALIGNMENT PERFORMED AT THE LOCAL NISSAN DEALER BUT THIS HAS NOT HELPED THE DRIVING CHARACTERISTICS. IF I AM COMING INTO A CORNER TOO FAST THE BACK END WILL SKIP ABOUT AS IF THE REAR ALIGNMENT IS OUT OF WHACK. I AM NOT SURE IF THIS HAS TO DO WITH THE 22" WHEELS BEING TOO HEAVY OR THE DRIVE BY WIRE BEING CALIBRATED TO SENSITIVE OR IF THERE IS SOMETHING WRONG WITH THE SUSPENSION THE DEALER IS NOT SPOTTING. I FEEL LIKE I WANT TO TRADE THE CAR IN AFTER ONLY 4 MONTHS AND 8,000 MILES OF DRIVING IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11142892October 26, 2018
ENGINE, FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2011 INFINITI QX56. THE CONTACT HEARD AN ABNORMAL NOISE WHEN THE VEHICLE WAS BEING FUELED AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 126,557.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11140523October 15, 2018
ENGINE
"TAKATA RECALL" ONLY OWNER OF 2011 QX56, ALWAYS ON TIME WITH PROPER MAINTANCE. AFTER A RECALL ON THE TIMING CHAIN 2 DAYS AFTER PICKING UP VEHICLE THE SERVICE ENGINE LIGHT CAME ON, I CALLED THE DEALER THEY ADVISED IT WAS NORMAL TO GIVE IT A FEW DAYS. AFTER 3 DAYS LIGHT SES LIGHT CAME OFF, THEN ABOUT 8 MONTHS LATER THE SERVICE ENGINE SOON LIGHT WAS BACK, GOT IT CHECKED AND IT'S THE CATALYTIC CONVERTER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11139447October 10, 2018
SERVICE BRAKES
RANDOMLY, I WILL STEP ON THE BRAKES AND THE BRAKES BEGIN TO PULSATE. THEN IT SOUNDS LIKE GRINDING SOUND AND THE BRAKE PEDAL LOSES PRESSURE. ALMOST LIKE IT HIT A VOID AND DROPPED TO THE FLOOR. I HAD TO TRY AND SLOW DOWN VEHICLE TO COME TO A STOP. CALIPERS AND PADS WERE ALL CHANGED, PER DEALER FINDINGS. AND IT CONTINUED. I DO NOT GO OVER 40 MPH FOR FEAR OF THIS HAPPENING AGAIN. IT'S CLEARLY AND UNSAFE SITUATION AND THE DEALER CLAIMS THEY ONLY HEAR THIS WHEN PEOPLE HAVE BACK BRAKES. GUESS WHAT, I BROUGHT IT TO ANOTHER INFINITI SERVICE CENTER, AND THEY SAID THE SAME THING EVEN THOUGHT THE OTHER SERVICE CENTER REPLACED JUST ABOUT EVERYTHING. ANOTHER MECHANIC, FROM THE SERVICE CENTER, TOOK ME ASIDE AND SAID THIS IS FREQUENTLY HAPPENING WITH THIS MODEL AND IT IS A MASTER CYLINDER ISSUE FROM DESIGN. COME ON INFINITI, FIX THIS!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11131900September 27, 2018
ENGINE
AT 82,000 MILES THE CHECK ENGINE LIGHT CAME ON INDICATING BOTH CATALYTIC CONVERTERS WERE BAD. THEY ARE WARRANTIED TO 80K MILES AND OF COURSE MANUFACTURER WOULD NOT HELP. THIS NEEDS A RECALL, GOOGLE QX56 CATALYTIC CONVERTER AND SEE HOW MANY PEOPLE HAVE HAD THIS ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11131472September 25, 2018
ENGINE
THE SERVICE ENGINE LIGHT CAME ON, AND I BROUGHT THE VEHICLE TO THOUSAND OAKS INFINITI WHERE I REGULARLY HAVE THE VEHICLE SERVICED. THE DIAGNOSIS WAS A BANK 2 CATALYTIC CONVERTOR FAILURE. BASED ON MY RESEARCH, THIS IS A VERY COMMON PROBLEM WITH THE CAR AND IT IS JUST A MATTER OF TIME THAT THE OTHER CATALYTIC CONVERTOR WILL ALSO NEED TO BE REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11130807September 22, 2018
SERVICE BRAKES
BRAKE LIGHT KEEPS COMING OFF AND WEIRD NOISE WHEN PRESSING IT, CAR ONLY HAS 39K MILES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11129622September 15, 2018
FUEL/PROPULSION SYSTEM
CHECK ENGINE LIGHT ON, BOTH CATALYTIC CONVERTERS NEEDED REPLACING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11129454September 14, 2018
SERVICE BRAKES
AFTER DRIVING IN STOP AND GO TRAFFIC, SLOW SPEED WITH MANY STOPS, THE BRAKE PEDAL LOSES POWER AND BEGINS TO PULSATE. WHEN THIS HAPPENS, THE EMERGENCY BRAKE LIGHT ILLUMINATES ON THE DASHBOARD. TURMING THE VEHICLE ON/OFF SEEMS TO RESET THE CAR AND THE ISSUE IS RESLOVED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11129522September 14, 2018
SERVICE BRAKES, FUEL/PROPULSION SYSTEM
I AM HAVING BRAKE ISSUES WITH MY 2005 INFINITI QX56. THE BRAKE LIGHT KEEPS COMING ON AND IT MAKES A GRINDING NOISE. IT IS ALSO VERY HARD TO GET IT TO COME TO A STOP. JUST YESTERDAY, I ALMOST COULD NOT GET THE VEHICLE TO STOP AT A RED LIGHT. I AM ALSO HAVING AN ISSUE WITH THE FUEL GAUGE. I HAVE RUN OUT OF FUEL 3 TIMES AND EACH TIME THE THE GAUGE IS SHOWING BETWEEN 1/2 AND 1/4 FULL. BACK IN SEPTEMBER OF 2017 WE WERE ON A MAJOR HIGHWAY. ALL OF A SUDDEN WE LOST POWER AND WE WERE GOING 70 MILES AN HOUR. WE WERE IN THE PASSING LANE AND WE LUCKY TO GET OVER TO THE SIDE OF THE ROAD. WE WERE ALMOST IN A SEVERE ACCIDENT. I HAVE RESEARCHED BOTH ISSUES ONLINE. I KNOW THAT THERE HAVE BEEN RECALLS ON THESE ISSUES. WHEN I CALLED INFINITI ABOUT THIS, I WAS TOLD THAT THERE WAS IN FACT RECALLS BUT MY VEHICLE WAS NOT ON THE RECALL LIST. OBVIOUSLY, IF I AM HAVING ISSUES WITH BOTH OF THE THINGS AND THERE HAVE BEEN RECALLS ON BOTH OF THEM, MY VEHICLE SHOULD BE ON THIS RECALL LIST. I SOMETHING NEEDS TO BE DONE ABOUT THIS BEFORE PEOPLE ARE SEVERELY INJURED OR WORSE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11123515August 30, 2018
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2004 INFINITI QX56. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE SUDDENLY SHUT OFF. IN ADDITION, THE FUEL GAUGE AND OTHER GAUGES ON THE INSTRUMENT CLUSTER DISPLAYED INACCURATE INFORMATION. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (INFINITI OF ELK GROVE, 8586 LAGUNA GROVE DR, ELK GROVE, CA) WHERE IT WAS DIAGNOSED THAT THE ELECTRONIC CONTROL UNIT WAS FAULTY AND NEEDED TO BE REPLACED; HOWEVER, THE PART WAS NO LONGER AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 167,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11123584August 30, 2018
ENGINE, FUEL/PROPULSION SYSTEM
TIMING CHAIN FAILURE AND ALSO CATALYTIC CONVERTERS FAILED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11121782August 22, 2018
FUEL/PROPULSION SYSTEM
CATALYTIC CONVERTER ISSUES CAUSING THE CHECK ENGINE LIGHT TO COME ON
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11120586August 17, 2018
ENGINE
TL* THE CONTACT OWNS A 2011 INFINITI QX56. WHILE OPERATING THE VEHICLE AND DEPRESSING THE ACCELERATOR PEDAL, A SQUEALING AND CLAPPING TYPE NOISE WAS HEARD FROM THE ENGINE COMPARTMENT. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (COULTER INFINITI, 6225 EAST TEST DR., MESA, AZ 85206) WHERE IT WAS DIAGNOSED THAT THE TIMING CHAIN WAS FAULTY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 78,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11119825August 14, 2018
FUEL/PROPULSION SYSTEM
THERE'S A STRONG ODOR OF GASOLINE ONCE WE PARK THE VEHICLE. I DID SOME SEARCHES ONLINE AND NOTICED THERE WAS A RECALL FOR NISSAN/INFINIT 2012 VEHICLES DUE TO 'THE FUEL PRESSURE SENSORS MAY NOT HAVE BEEN SUFFICIENTLY TIGHTENED DURING PRODUCTION. AS A RESULT, THE FUEL PRESSURE SENSOR MAY LOOSEN WITH VEHICLE USAGE AND CAUSE A FUEL LEAK. A FUEL LEAK IN THE PRESENCE OF AN IGNITION SOURCE COULD CAUSE A VEHICLE FIRE.' THIS INCLUDES 2012 INFINIT QX56 WHICH IS THE VEHICLE WE HAVE BUT WHEN I SEARCH MY VEHICLES VIN, YOUR SITE TELLS ME THERE IS NO RECALL. I BELIEVE MORE VEHICLES THAN ORIGINALLY THOUGHT MIGHT HAVE THIS RECALL ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11119618August 13, 2018
ELECTRICAL SYSTEM
I OWN AN INFINITI QX 56 2006. I STARTED THE VEHICLE FROM MY DRIVEWAY I NOTICED THE THE GAUGE CLUSTER SHOWING THE RMP SIDE WAS NOT MOVING AND THE COOLANT LEVEL WAS FADING. SO FAR MY SPEED IS STILL MOVING BUT I'M SCARED IT WILL STOP WORKING!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11118205August 6, 2018
UNKNOWN OR OTHER
CATALYTIC CONVERTER BOTH SIDES NOT WORKING (112 K MILES). THIS IS A VERY PREVALENT (AND VERY EXPENSIVE) ISSUE IN MOST 2011-2013 QX56 (PLEASE SEE NHTSA COMPLAINTS AND INFINITI FORUM COMPLAINTS). IS THERE A RECALL OR WILL THERE BE ONE?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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