Infiniti I35 Complaints

200 consumer complaints on file.

#10201662September 1, 2007
VEHICLE SPEED CONTROL
OUR 2002 INFINITI I-35 HAS ACCELERATED ON ITS OWN 3 TIMES. THE FIRST TIME WE WERE TURNING AROUND IN OUR FRIEND'S DRIVEWAY AND IT TOOK OFF IN REVERSE. THE SECOND TIME WE WERE FIRST IN LINE AT A STOP LIGHT. THE THIRD TIME, I WAS MOVING THE CAR IN OUR DRIVEWAY AND IT WENT THROUGH OUR NEIGHBOR'S FENCE CAUSING $8,000 DAMAGE TO OUR CAR. THE DEALER IN GRAND RAPIDS SAID THEY NEVER HEARD OF SUCH A THING. THE DEALER WHO SOLD THE CAR AND INFINITI HAVE NOT ANSWERED OUR E-MAILS. INFINITI CORP HEADQUARTERS PRETTY MUCH TOLD US TOO BAD ON THE PHONE. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10198935August 9, 2007
ENGINE AND ENGINE COOLING:ENGINE
TL*THE CONTACT OWNS A 2003 INFINITI I35. WHILE DRIVING 45 MPH, THE VEHICLE LOST POWER AND ALL THE WARNING INDICATOR LIGHTS ILLUMINATED. THERE WAS NO POWER STEERING OR BRAKE FUNCTIONALITY. THE VEHICLE WAS PULLED OVER AND RESTARTED. THE DEALER STATED THAT THE ENGINE CRANK SENSOR NEEDED TO BE REPLACED. THE MANUFACTURER STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA RECALL # 03V455000 (ENGINE AND ENGINE COOLING). THE CURRENT AND FAILURE MILEAGES WERE 74,799.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10195687July 9, 2007
ENGINE AND ENGINE COOLING:ENGINE
TL*THE CONTACT OWNS A 2003 INFINITI I35. WHILE DRIVING 35 MPH, THE VEHICLE LOST POWER WITHOUT WARNING. THE VEHICLE WAS ABLE TO BE RESTARTED. THE DEALER DID NOT INSPECT THE VEHICLE. THE FAILURE RECURRED WHILE DRIVING 35 MPH AND, BUT THE CONTACT WAS UNABLE TO RESTART THE VEHICLE THIS TIME. THE VEHICLE WAS TOWED TO THE DEALER WHO STATED THAT THE FAILURE WAS CAUSED BY THE CAM POSITION SENSOR. THE DEALER PERFORMED THE REPAIR. APPROXIMATELY TEN MONTHS LATER, WHILE DRIVING 70 MPH, THE VEHICLE LOST POWER WITHOUT WARNING. HE WAS ABLE TO RESTART THE VEHICLE. THE CONTACT WAS UNSURE WHAT REPAIRS WERE MADE. THE DEALER STATED THAT HIS VIN WAS EXCLUDED FROM RECALL # 03V455000 (ENGINE AND ENGINE COOLING). THE CURRENT MILEAGE IS 103,000 AND FAILURE MILEAGE WAS 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10173697November 16, 2006
EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
CD PLAYER SHOW ERROR F3 NO PLAY ANY DISC.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10172598November 3, 2006
VEHICLE SPEED CONTROL
THE CAR HAD NO SYMPTOMS OF FAILURE. THE FAILURE WAS THE THROTTLE POSITION SENSOR. IT FAILS INTERMITTENTLY WITHOUT WARNING DURING NORMAL DRIVING CONDITIONS. DURING A FAILURE THE ENGINE WILL NOT RESPOND TO ANY THROTTLE INPUTS, THEREFORE RENDERING THE CAR IMMOVABLE. CAR MUST BE RESTARTED TO RESET THROTTLE SENSOR. HAS OCCURRED IN THE MIDDLE OF AN INTERSECTION AND ON THE HIGHWAY, BOTH SERIOUSLY DANGEROUS PLACES TO HAVE LOSS OF ENGINE CONTROL. AFTER CONTACTING THE DEALERSHIP A NEW PART WAS ORDERED, AND AFTER TWO WEEKS IT ARRIVED AND WORKS FINE NOW. THE TWO WEEK NOTICE WAS LACK OF STOCK FOR THIS PART, WHICH MIGHT INDICATE A WIDESPREAD PROBLEM OF THIS PART.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10160890June 27, 2006
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL, ENGINE AND ENGINE COOLING
FOR THE LAST YEAR THE ENGINE OF MY 2003 INFINITI I35 HAS BEEN MAKING A NOISE UPON ACCELERATION (WHILE THE ENGINE IS UNDER STRESS) ESPECIALLY ON INCLINES. I HAVE BROUGHT THE VEHICLE TO PEPE INFINITI, THEY'VE DUPLICATED THE NOISE, YET THEY HAVEN'T DONE ANYTHING TO RECTIFY THE PROBLEM ALTHOUGH THE VEHICLE IS STILL UNDER THE MANUFACTURER'S WARRANTY. I HAVE CONTACTED THE INFINITI CORPORATE OFFICE TO NO AVAIL. I AM FILING A COMPLAINT TO HOPEFULLY GET SOME RESOLUTION REGARDING THIS MATTER. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10152728March 14, 2006
POWER TRAIN:AUTOMATIC TRANSMISSION
ONCE OUR CAR PASSED 70,000 MILES WE BEGAN TO HAVE VARIOUS PROBLEMS. FIRST WE HAD TO GET A NEW TRANSMISSION, WHICH WAS FOLLOWED BY FIXING THE INTAKE AND UPPER VACUUM. NOW THERE MIGHT BE A CRACK IN THE VACUUM WHICH IS CAUSING THE VEHICLE TO NOT OPERATE PROPERLY. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10149044January 30, 2006
UNKNOWN OR OTHER
DT*: THE CONTACT STATED THE MUD FLAPS ON ALL FOUR TIRES CAUSE SNOW AND ICE TO BUILD UP BETWEEN THE WHEEL WELLS AND THE TIRES. THIS CAUSES THE STEERING AND CONTROL TO BE DIFFICULT. THE BUILD UP CAUSED THE VEHICLE TO SLIDE ON SNOW AND ICY ROADS. THE DEALERSHIP DETERMINED THE BUILD UP OCCURS ON ALL VEHICLES WITH THAT TYPE OF MUD FLAPS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10146050December 25, 2005
SUSPENSION
THERE HAVE BEEN SEVERAL ATTEMPTS ABOUT SIX OR SEVEN TO REPAIR, STRAIGHTEN ALIGN THIS CAR TO NO AVAIL. THIS AND OTHERS IF LEFT UNREPAIRED WILL BE CAUSING A LOT OF ACCIDENTS. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10134622August 29, 2005
SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES
THE BRAKE PEDAL AND ACCELERATOR PEDAL ARE CLOSE TOGETHER. WITH MY SIZE 12 FOOT, IT IS EASY TO ACCIDENTALLY HAVE MY SHOE ON BOTH PEDALS. THE CAR HAS ENOUGH ENGINE POWER TO OVERCOME THE BRAKING SYSTEM, AND LEAD TO A COLLISION. WITH THE ABS AND TCS (TRACTION CONTROL SYSTEM) ON THIS CAR, I WOULD LIKE TO SEE AN INTERACTION TO LIMIT POWER IF THE ABS IS ACTIVATED. MY REAR TIRES WERE TRYING TO STOP THE CAR (ALMOST DRAGGING) AND WITH THE CAR UNDER POWER (BOTH PEDALS DEPRESSED) THE ABS WAS ACTIVATED BUT I WAS STILL ACCELERATING FORWARD. IF THE TCS WAS LIMITING THE POWER, I WOULD HAVE HAD ENOUGH TIME TO STOP OR HAD ENOUGH TIME TO REMOVE MY RIGHT FOOT OFF OF THE ACCELERATOR PEDAL AND REPOSITION MY FOOT CORRECTLY AND FIRMLY ON THE BRAKE PEDAL. *JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10133227August 17, 2005
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL, EQUIPMENT:MECHANICAL
FIRST INCIDENT OCCURRED APRIL 29TH,2005. TEMPTED TO ACCELERATE ONTO THE HIGHWAY AND CAR LOST ALL POWER. OULD GO NO FASTER THAN 15MILES PER HOUR.CONTACTED INFINITI DEALER AND TOLD TO HAVE CAR TOWED IN.ACCELERATOR PEDAL REPLACED.TOLD PROBLEM WAS RESOLVED. ON AUGUST 8TH,2005, WAS ATTEMPTING TO PARK CAR IN SPACE AT BLOCKBUSTER,WHEN CAR ACCELERATED QUICKLY AND HIT THE BRICK PILLAR AT BLOCKBUSTER.BOTH AIRBAGS DEPLOYED.CURRENTLY THE CAR IS AT THE BODY SHOP FOR REPAIR AND I HAVE NOTIFIED THE INFINITI DEALER THAT I WOULD LIKE IT INSPECTED BEFORE I DRIVE THE CAR.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10111515February 15, 2005
POWER TRAIN:AXLE ASSEMBLY
THE VEHICLE WAS TRAVELING ABOUT 35 MPH WHEN ALL OF A SUDDEN DRIVER HEARD A LOUD NOISE COMING FROM THE PASSENGER SIDE. OWNER GOT OUT THE VEHICLE, AND NOTICED THAT THE AXLE BEARING SHEERED OFF. MANUFACTURER WAS NOTIFIED BY CONSUMER.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10108841December 13, 2004
EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
THE FACTORY STANDARD RADIO HAD A DISPLAY SYSTEM WHICH INFINITI LABELED AS RDS. IF ENABLED BY A BROADCAST STATION, THE DISPLAY WOULD DISPLAY A MESSAGE WHICH THE BROADCASTER WOULD PROGRAM. *SC THE CONSUMER STATED THAT DUE TO THE DYNAMIC NATURE OF THE DISPLAY IT IS CLEARLY VISIBLE AND DISTRACTS THE DRIVER OF THE VEHICLE. *TC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10094359September 21, 2004
EQUIPMENT
CONSUMER PURCHASED A VEHICLE THAT THE GARAGE DOOR OPENER WILL NOT WORK AND DEALERS ARE REFUSING TO SERVICE THE VEHICLE. (BUILT IN GARAGE DOOR OPENER) *SC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10092801September 20, 2004
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
WHILE DRIVING 30 MPH STEERING PULLED TO THE RIGHT. CONSUMER APPLYIED THE BRAKES, HOWEVER THE VEHICLE ACCELERATED. AS A RESULT, CONSUMER LOST CONTROL. NO IMPACT REPORTED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10088298August 20, 2004
VEHICLE SPEED CONTROL, POWER TRAIN:AUTOMATIC TRANSMISSION, POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL), POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER
1) TRAVELING AT HIGH SPEEDS 50-60 MPH FOR A CONSIDERABLE TIME FRAME, ONE-TWO HOURS. ON A HIGHWAY WITH STOP LIGHTS-WHEN TRYING TO STOP, MY INFINITI I35 (YR.2002) ACCELERATES WHILE I AM TRYING TO BRAKE. THE CAR LURCHES FOWARD WITH THE ENGINE GOING FROM 1500 RPM TO 7000 RPMS. THE INCIDENT REPEATED ITSELF LATER ON 8/16. WE WERE TRAVELING FROM BALTIMORE TO VIRGINA ON ROUTE 50--GOOD ROAD ACCOMODATING HIGH SPEEDS BUT HAS LIGHTS AS ONE PASSES THROUGH EASTERN SHORE TOWNS. THE CAR WAS TOWED TO INFINITE'S NEAREST DEALERSHIP IN VA BEACH. ACCORDING TO THAT DEALER'S SHOP, NO ERROR MESSAGES OR ISSUES WERE REPORTED PER THEIR COMPUTERIZED TESTING. ACCORDING TO THEM, THEIR ROAD TESTS , TWO TESTS, A DRIVE FOR 15 MINUTES AND THE OTHER WAS TO GET THE CAR'S SPEED UP TO 80 MPH ON AN IN-SHOP ROLLING MACHINE, REVEALED NO ERRORS. *AK MY CONTACTING INFINITI'S NATIONAL CONSUMER AFFAIRS OFFICE RESULTED IN NO TANGIBLE ASSISTANCE. THE DEALER DROVE THE CAR TO BALTIMORE, 8/20/04 AND REPORTED NO PROBLEMS. INTERSTATE 95 WAS USED (ITS NOT THE SAME AS ROUTE 50 WITH HIGH SPEEDS AND FREQUENT, QUICK(ER) STOPS. THE CAR IS NOT WORKING AND NEEDS TO BE CORRECTED; IT IS DANGEROUS. INFINITI WILL NOT PROCEED SINCE COMPUTERIZED ANALYSIS REPORTS NO ERROR MESSAGES. IN JUNE, 2004, WE HAD TAKEN THE CAR TO JBA OF ELLICOTT CITY COMPLAINING THAT THE CAR WAS DEMONSTRATING PROBLEMS: AT STOP SIGNS, ON OCCASION, THE CAR WOULD NOT MOVE FORWARD, THE ENGINE WOULD RACE, THEN THE CAR WOULD LUNGE FORWARD. THAT DEALERSHIP AGAIN COMMENTED THAT THERE WAS NO PROBLEM REGISTERING ON ITS COMPUTER TESTING, THEREFORE, NO PROBLEM. IT SEEMS THAT THE FIRM'S TESTING METHODOLOGY ISN'T EITHER COMPREHENSIVE ENOUGH OR LIMITED TO ONLY COMPUTER ANALYSIS. THE CAR HAS A DEFECT AND THIS FIRM CAN'T OR WON'T REACH OUT OF THE BOX TO TRY AND SOLVE IT, EXCUSING ANY EFFORT ON THEIR PART BECAUSE THEIR COMPUTER RESULTS DISCLOSE NO "ERROR MESSAGE".
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10082270July 20, 2004
EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
I'M NOT SURE IF THERE WAS RADIO INTERFERENCE BUT A PROGRAMMED RADIO STATION THAT I WAS LISTENING TO AUTOMATICALLY SKIPPED TO ANOTHER STATION. I'VE NEVER HAD THIS HAPPEN IN ANY OTHER VEHICLES I'VE OWNED. I BELIEVE IT MAY HAVE TO DO WITH THE BOSE 200 WATT AUDIO SYSTEM THE MANUFACTURER INSTALLED IN MY VEHICLE. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10080985July 13, 2004
SERVICE BRAKES, HYDRAULIC
STEERING WHEEL SHAKES WHEN BRAKES ARE APPLIED. TREMENDOUS VIBRATION OCCURS WHEN BRAKES ARE APPLIED. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10063234April 20, 2004
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS
WHILE DRIVING AT APPROXIMATELY 5-10MPH AND WHEN TURNING LEFT VEHICLE STALLED. CONSUMER TOOK THE VEHICLE TO THE DEALER, WHO STATED THAT THE PROBLEM COULD NOT BE DUPLICATED OR RESOLVED. *AK *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10067071April 13, 2004
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
WHILE APPLYING BRAKES VEHICLE SHOOK DRIVER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE AND DROVE IT TO THE DEALER FOR INSPECTION. MECHANIC REPLACED BOTH FRONTAL ROTORS DUE TO CORROSION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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