Infiniti I35 Complaints

200 consumer complaints on file.

#10359225October 5, 2010
ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNS A 2002 INFINITI I35. THE CONTACT STATED THAT WHILE DRIVING AT ANY SPEED, THE VEHICLE WOULD SUDDENLY SHUT OFF AND THE CHECK ENGINE LIGHT WOULD ILLUMINATE. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE IMMEDIATELY. AFTER ATTEMPTING TO START THE VEHICLE A FEW TIMES, SHE WAS ABLE TO MANEUVER TO THE SIDE OF THE ROAD. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALERSHIP WHERE THE CONTACT WAS INFORMED THAT THE CAM POSITION SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS BEING REPAIRED AT THE TIME OF THE COMPLAINT. THE MANUFACTURER HAD NOT BEEN NOTIFIED. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 26,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10354865September 10, 2010
ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNS A 2003 INFINITI I35. WHILE DRIVING 35 MPH THE VEHICLE COMPLETELY SHUT OFF IN THE MIDDLE OF THE ROAD. THE CONTACT COAST THE VEHICLE TO THE SIDE OF THE ROAD AND THEN RESTARTED IT. THERE WERE NO WARNING LIGHTS ILLUMINATING. THE VEHICLE WAS DRIVEN TO A MECHANIC THE NEXT DAY AND AFTER INSPECTION THEY INFORMED HIM THAT THE FAILURE WAS A CRANK POSITION SENSOR AND THAT THERE WAS A RECALL NHTSA#03V455000, ENGINE AND ENGINE COOLING WHERE THE DEALER STATED THAT HE COULD REPLACE THE CRANK POSITION SENSORS. THE MECHANIC INFORMED HIM TO TAKE THE VEHICLE TO THE DEALER FOR REPAIRS; HOWEVER, THERE WAS NO RECALL FOR HIS VIN. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 51,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10348735August 11, 2010
SEATS
TL*THE CONTACT OWNS A 2002 INFINITI I35. THE CONTACT STATED WHILE DRIVING 5 MPH, SHE COULD NOT MOVE HER SEAT FORWARD ENOUGH TO REACH HER BRAKE PEDAL WHICH CAUSED HER TO CRASH INTO ANOTHER VEHICLE IN FRONT OF HER. THE CRASH WAS A MINOR INCIDENT. THERE WERE NO DAMAGES TO THE CONSUMERS VEHICLE, BUT THERE DAMAGES TO THE OTHER VEHICLE AND THERE WERE NO INJURIES.. THE DEALER WAS CONTACTED AND STATED THAT THE VEHICLE HAD NO WARRANTIES ON IT. THE VEHICLE WAS TAKEN TO ANOTHER REPAIR SHOP WHERE THE MECHANIC STATED THAT THE MOTOR TO THE SEAT FAILED AND IT NEEDED TO BE REPAIRED. THE MOTOR WAS REPAIRED AT THE OWNERS EXPENSE. THE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS 84000. UPDATED 10/26/10. *LJ UPDATED 10/26/10
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10346298July 30, 2010
ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNS 2003 INFINITI I35. WHILE DRIVING 40 MPH, THE CHECK ENGINE LIGHT FLASHED AND THE ENGINE STOP RUNNING IN THE MIDDLE OF TRAFFIC. THE CONTACT TOOK THE VEHICLE TO A LOCAL MECHANIC WHO STATED THAT NHTSA 03V455000 RECALL WAS RELATED TO THE ENGINE. THE CONTACT CALLED THE MANUFACTURER REGARDING THE RECALL AND THE MANUFACTURER INFORMED THE CONTACT THAT DUE TO THE VIN NUMBER THE VEHICLE WAS NOT A PART OF THE RECALL. THE CONTACT STATED THAT THE MANUFACTURER SHOULD BE RESPONSIBLE FOR THE REPAIRS SINCE THE VEHICLE HAS EXPERIENCED THE SAME CONSEQUENCE STATED IN THE RECALL. THE FAILURE MILEAGE WAS 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10341810July 7, 2010
ENGINE AND ENGINE COOLING:ENGINE
TL*THE CONTACT OWNS A 2003 INFINITI I 35. WHILE DRIVING 35 MPH THE CONTACT NOTICED THAT THE VEHICLE HAD SUDDENLY STALLED WITHOUT WARNING. THE FAILURE WAS IDENTICAL TO NHTSA RECALL 03V455000, ENGINE AND ENGINE COOLING. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THE 2 CAM SHAFT SENSORS NEEDED TO BE REPLACED. THERE WERE NO PRIOR WARNINGS AND THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 133000 AND THE CURRENT MILEAGE WAS 134000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10328706May 3, 2010
ENGINE AND ENGINE COOLING, VEHICLE SPEED CONTROL
RECENTLY, I HAVE NOTICED SUDDEN SURGE OF ACCELERATION @ LOW SPEEDS...AND TODAY IT STOPPED ALL OF A SUDDEN WHILE DRIVING. IT HAPPENED TWICE TODAY AND THE STEERING WHEEL LOCKS ITSELF. THE FIRST TIME IT STARTED IMMEDIATELY AFTER COMING TO A HALT BUT THE SECOND TIME IT STOPPED IN THE MIDDLE OF THE ROAD. TRIED RESTARTING... MULTIPLE ATTEMPTS, NO LUCK. TRIED AGAIN, GAVE A 5 MIN BREAK AND THEN IT STARTED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10320711March 18, 2010
ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNS A 2003 INFINITI I35. THE CONTACT WAS DRIVING APPROXIMATELY 50 MPH. THE ENGINE STALLED WITHOUT WARNING. THE BRAKE SYSTEM AND STEERING BECAME INOPERABLE. THE COMPUTERIZED SYSTEM CODE WAS RESET. THE VEHICLE WAS ABLE TO RESUME OPERATION. THE FAILURE OCCURRED WHENEVER THE VEHICLE WAS IN OPERATION. THE DRIVER REPLACED THE CAM SHAFT SENSOR AND THE FAILURE CONTINUED. THE VEHICLE HAS NOT BEEN REPAIRED FOR THE MALFUNCTION AT THIS TIME. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10319859March 15, 2010
STRUCTURE
I WAS PARKING MY 2003 INFINITI I35 ON THE THIRD LEVEL OF A SANTA MONICA CITY PARKING STRUCTURE WHEN MY CAR SUDDENLY SURGED. I IMMEDIATELY PUT MY FOOT ON THE BRAKE AND TURNED THE CAR (I WAS HEADING INTO A WALL). I HELD MY FOOT ON THE BRAKE UNTIL IT FINALLY CAME OF A COMPLETE STOP. THE CAR HIT THE WALL OF THE PARKING STRUCTURE CAUSING DAMAGE TO THE PAINT ON CONCRETE PARKING STRUCTURE WALL AND MAJOR DAMAGE TO THE AUTOMOBILE. WHILE THE CAR HIT THE WALL ON THE PASSENGER SIDE, THE DAMAGE DUE TO THE POWER OF THE IMPACT WAS ON BOTH SIDES OF THE CAR. IN 2005 DOLLARS THE REPAIR COST WAS JUST UNDER $15,000 AND THE CAR WAS IN THE BODY SHOP FOR SIX WEEKS. AT THE TIME OF THE ACCIDENT I FILED A REPORT WITH MY INSURANCE COMPANY(21ST CENTURY INSURANCE), THE INFINITI CORPORATE OFFICE (WHICH WAS IN GARDENA, CALIFORNIA) AND THE CALIFORNIA DEPARTMENT OF MOTOR VEHICLES. NISSAN SENT ME A LETTER SAYING THAT THEIR TECHNICAL SPECIALIST FOUND NO EVIDENCE OF A PRODUCT DEFECT, FAILURE OR MALFUNCTION. I NEVER FELT SAFE IN THE CAR AFTER THE ACCIDENT. I SOLD THE CAR A COUPLE OF YEARS LATER. I DID NOT SUE AND I DO NOT EXPECT ANY FINANCIAL SETTLEMENT. I AM ONLY FILING THIS REPORT NOW FOR THE NHTSA TO HAVE A RECORD. I ORIGINALLY PURCHASED THE NEW CAR IN 2003 FROM A NISSAN INFINITI DEALER. ALL RECORDS ARE AVAILABLE FOR INSPECTION. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10316425March 3, 2010
VEHICLE SPEED CONTROL
WHILE DRIVING THE CAR DOES NOT RESPOND TO THE GAS PEDAL BY ACCELERATING SOMETIMES. I HAVE BEEN AT VERY LOW SPEEDS WHILE TURNING A CORNER OR AT VERY HIGH SPEEDS WHILE DRIVING ON THE FREEWAY AND THE CAR WILL NOT RESPOND TO THE FACT THAT I AM PRESSING THE GAS. THE ONLY WAY THAT I CAN GET IT TO ACCELERATE IS BY SLAMMING THE BRAKE QUICKLY. SOMEHOW THE JOLTING OF THE CAR CAUSING IT TO RESPOND APPROPRIATELY TO THE GAS PEDAL AND TO ACCELERATE. I AM CONCERNED BECAUSE DRIVING ON THE FREEWAY AND MY CAR JUST STARTING TO SLOW DOWN RANDOMLY AND NOT ACCELERATE TO KEEP UP WITH THE FLOW OF TRAFFIC, AND THE ONLY WAY TO GET IT TO DO SO IS TO SLAM ON THE BRAKE IS VERY DANGEROUS AND I CANNOT CONTROL HOW CLOSELY OTHERS FOLLOW ME WHILE DRIVING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10315136March 1, 2010
ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNS A 2003 INFINITI I35. THE CONTACT STATED THAT THEY WERE EXPERIENCING THE IDENTICAL FAILURE STATED IN CAMPAIGN NUMBER 03V455000 AND WANTED TO FILE A SAFETY COMPLAINT REGARDING IT. THE FAILURE MILEAGE WAS 83,000. THE CURRENT MILEAGE WAS 83,580.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10314341February 26, 2010
ENGINE AND ENGINE COOLING
2003 INFINITI I35 RECALL 03V455000*CW THE CONSUMER STATED HE EXPERIENCED THE SYMPTOMS AS DESCRIBED IN THE RECALL. THE RECALL WAS ISSUED IN LATE 2003, BUT HIS PROBLEM DID NOT ARISE UNTIL 7 YEARS LATER. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10311512February 17, 2010
ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING, VEHICLE SPEED CONTROL
THE CAR SUDDENLY LOSES THROTTLE CONTROL UNDER NORMAL DRIVING CONDITIONS; THE ENGINE RETURN TO "IDLE SPEED". I WAS DRIVING ON THE EXPRESSWAY AND ALL OF A SUDDEN THE CHECK ENGINE LIGHT CAME ON AND THE CAR STARTED SLOWING DOWN. I PRESSED ON THE GAS PEDAL ALL THE WAY DOWN BUT THE CAR REFUSED TO ACCELERATE. I MANAGED TO PULL OVER AND STOP THE ENGINE. AND THEN RESTARTED THE CAR AND IT SEEMED TO WORK OK FOR A WHILE AND THEN DID IT AGAIN. I MANAGED TO GET IT TO THE DEALER AND IT HAS BEEN THERE SINCE WHILE THEY TRY TO FIGURE OUT WHY THIS IS HAPPENING. THIS PROBLEM STARTED HAPPENING ABOUT A YEAR AGO. THE THROTTLE BODY HAS BEEN REPLACED 4 TIMES IN THE LAST YEAR; THE THROTTLE BODY CONTAINS THE ELECTRIC ACTUATOR FOR THE THROTTLE AND THE SENSORS THAT TELL THE COMPUTER THE POSITION OF THE THROTTLE. I AM REALLY CONCERNED ABOUT DRIVING THE CAR IN TRAFFIC BECAUSE IT COULD SUDDENLY "CUT OUT" AND LEAD TO AN ACCIDENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10296636December 21, 2009
ENGINE AND ENGINE COOLING
I WAS DRIVING MY CAR AT 35MPH WHEN SUDDENLY THE ENGINE STOPPED WITHOUT ANY WARNING. ALL THE INDICATOR LIGHTS GOT ILLUMINATED AT THAT POINT. THAT TIME I WAS ABLE TO GET MY CAR STARED AGAIN. LATER SAME DAY IT HAPPENED AGAIN. IN THE MECHANIC SHOP I WAS TOLD THAT THE CAMSHAFT SENSORS HAVE TO BE REPLACED. I PAID MORE THAN $600 FOR TWO NEW SENSORS,AND THAN I FIND OUT THAT THERE WAS A RECALL IN DECEMBER 2003, CAMPAIGN # 03V455000. AM I ELIGIBLE FOR A REIMBURSEMENT? MILEAGE ON THE ODOMETER IS 39350 AND THE OLD PARTS ARE AVAILABLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10291835November 11, 2009
AIR BAGS:FRONTAL
I DRIVE A 2002 INFINITI I35 I WAS INVOLVED IN A CLASSIC T-BONE COLLISION THE FRONT END OF MY VEHICLE TOTALLY DESTROYED AND BOTH VEHICLES WERE TOTALED. THE PASSENGER AIRBAG DEPLOYED IN MY VEHICLE BUT THE DRIVER AIRBAG DID NOT DEPLOY. I WAS WEARING MY SAFETY BELT. WHEN I REPORTED THE INCIDENT TO NISSAN/INFINITI THEIR RESPONSE WAS TO SEND THE 2009 AIRBAG SAFETY MANUAL AND STATED THAT THEIR WERE NO DIFFERENCES BETWEEN THE 2002/2009 MODEL VEHICLES. THE INVESTIGATOR CLAIMED THAT THE SENSORS DETECTED THE SAFETY BELT WAS IN PROPER USE THEREFORE MY AIRBAG DID NOT NEED TO BE DEPLOYED AND SINCE MY PASSENGER SEAT BELT WAS NOT ENGAGED THAT IT DEPLOYED AS A CAUTIONARY MEASURE. MY RESPONSE WAS TO INSIST ON THE 2002 I35 AIRBAG SAFETY DOCUMENT. IT WAS FORWARDED 4 DAYS LATER WITH STRIKING DIFFERENCES, NAMELY THAT THERE ARE NO SENSORS IN THE INTERIOR CABIN OF THE 2002 MODEL AS STATED BY THE NISSAN/INFINITI INVESTIGATOR. I ASKED IF THERE WERE NO SENSORS OTHER THAN THE ONES IN THE BUMPER ON MY 2002 MODEL HOW THEN DID THE COMMUNICATION OCCUR IN MY SEAT BELT THAT CAUSED MY AIRBAG TO NOT DEPLOY AND THE PASSENGER AIRBAG TO DEPLOY. WHEN HER REPORT WAS CHALLENGED SHE SAID HER ASSESSMENT WAS ACCURATE AND SHE WAS STANDING BY IT. SHE HAS NOT PHYSICALLY EXAMINED MY VEHICLE TO DETERMINE CAUSATION OF THE FAILED AIRBAG DEPLOYMENT. I BELIEVE THAT THE AIRBAG IS DEFECTIVE I WAS TRAVELING 35 MPH, THERE WAS NO SKID PRIOR TO IMPACT BOTH VEHICLES TRAVELED AN ADDITIONAL 20 FT. FROM IMPACT POINT. SIGNIFICANT INJURY OCCURRED AND I FEEL NISSAN HAS FAILED TO DO THEIR JOB RESPONSIBLY FOR THEIR CUSTOMERS SAFETY. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10289790October 26, 2009
ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNS A 2003 INFINITI I35. THE CONTACT STATED AS SHE WAS DRIVING 50 MPH HER VEHICLE BEGAN TO SHUT DOWN; HOWEVER, SHE WAS ABLE TO SLOWLY DRIVE INTO THE EMERGENCY LANE IN NEUTRAL. SHE WAS ABLE TO RESTART THE VEHICLE. A LOCAL MECHANIC STATED THAT THE CAM-SHAFT SENSOR FAILED AND TO NOTIFY THE DEALER. THE DEALER CONFIRMED THAT NHTSA# 03V455000 COMPONENT: ENGINE AND ENGINE COOLING WAS RELATED TO THE FAILURE; ALTHOUGH, HER VIN WAS NOT RELATED. THE CONTACT STATED THAT SHE IS EXPERIENCING THE IDENTICAL FAILURE LISTED IN THE RECALL. THE FAILURE MILEAGE WAS 74,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10288673October 16, 2009
AIR BAGS:FRONTAL
I WAS IN A CAR ACCIDENT ON 10/8/09 AND WAS HIT IN THE FRONT OF MY CAR AT APPROX. 55MI PER HOUR. MY PASSENGER AIR BAG DEPLOYED, BUT MY DRIVER SIDE DID NOT. I DID NOT HAVE A PASSENGER IN THE CAR. I CALLED INFINITI CONSUMER AFFAIRS, AND THEY TOLD ME, IF THE AIRBAG FEELS THE DRIVER IS RIGID ENOUGH AND THAT THE SEAT BELT WILL HOLD THEM BACK, IT WILL NOT DEPLOY. WHY WOULD AN AIRBAG AND A SEATBELT WORK PROPERLY WHEN NO ONE WAS IN THE SEAT, YET THE DRIVER ONE DID NOT? *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10253544January 2, 2009
ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNS A 2004 INFINITI I35. THE VEHICLE SHUT OFF WITHOUT WARNING WHILE DRIVING 50 MPH. THE THROTTLE POSITION, CRANK POSITION SENSOR, AND TIMING CONTROL SENSOR WERE THE CAUSES OF THE FAILURE. THE VEHICLE LOST TOTAL POWER AND THE POWER STEERING AND BRAKES ALSO FAILED. THE VEHICLE RESTARTED FIVE MINUTES LATER; HOWEVER, IT SHUT OFF AGAIN WITHOUT WARNING. THE WEATHER WAS NOT A FACTOR. THE MANUFACTURER STATED THAT THERE WERE NO RECALLS ON THE 2004 VEHICLES, ONLY THE 2002 AND 2003 MODELS. THE VEHICLE WAS TOWED TO THE DEALER. THE TOTAL REPAIR COST, INCLUDING THE RENTAL VEHICLE WOULD BE $500. THE FAILURE MILEAGE WAS 85,000. UPDATED 02/05/09 *BF UPDATED 02/06/09. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10242727September 17, 2008
ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNS A 2003 INFINITI I35. THE CONTACT STATED THAT THE VEHICLE WOULD FAIL TO START INTERMITTENTLY. SHE REPLACED THE BATTERY, BUT THE FAILURE CONTINUED. THE ENGINE WARNING LIGHT REMAINED ILLUMINATED AT ALL TIMES. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED ON THREE OCCASIONS. THE CONTACT TOOK THE VEHICLE TO A LOCAL MECHANIC AND WAS INFORMED OF NHTSA CAMPAIGN ID NUMBER 03V455000 (ENGINE AND ENGINE COOLING) FOR THE SAME FAILURE SHE WAS EXPERIENCING. THE MANUFACTURER WOULD NOT ASSIST BECAUSE HER VIN WAS NOT INCLUDED IN THE RECALL. SHE TOOK THE VEHICLE TO THE DEALER AND PAID FOR IT TO BE DIAGNOSED. THE VEHICLE HAS NOT BEEN REPAIRED. THE CONTACT WAS CONCERNED OF THE SAFETY RISK INVOLVED. THE FAILURE AND CURRENT MILEAGES WERE 78,000. UPDATED 10/14/08 *BF THE CONSUMER STATED 3 SENSORS FAILED. UPDATED 10/23/08. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10231729June 16, 2008
ENGINE AND ENGINE COOLING, SEATS:FRONT ASSEMBLY:POWER ADJUST
2002 INFINITI I-35 ENGINE STALLED WHILE DRIVING. CONSUMER STATES THAT THE MECHANIC REPLACED THE BANK 1 AND BANK 2 CAMSHAFT SENSOR AT HIS EXPENSE. CONSUMER HAD RECALL WORK FOR CRANK POSITION SENSOR AND CAMSHAFT POSITION SENSORS DONE PRIOR TO INCIDENT. *KB THE DRIVER SIDE SEAT WOULD NOT MOVE FORWARD OR BACKWARD. THE DEALER STATED THE POWER SEAT MOTOR FAILED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10210699December 3, 2007
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
TL*THE CONTACT OWNS A 2002 INFINITI I35. WHEN THE VEHICLE WAS STARTED, THE CONTACT HEARD A LOUD NOISE COMING FROM THE ENGINE COMPARTMENT. THERE WERE NO WARNING INDICATORS PRESENT. HE TURNED OFF THE ENGINE. THE VEHICLE WAS TOWED TO A REPAIR SHOP AND THEY STATED THAT A SCREW WAS LOOSE IN THE INTAKE MANIFOLD. THE REPAIR SHOP STATED THAT A NEW ENGINE WAS NEEDED. THE CURRENT AND FAILURE MILEAGES WERE 83,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Infiniti I35