Infiniti I35 Complaints

200 consumer complaints on file.

#11610167August 22, 2024
ENGINE, SERVICE BRAKES, HYDRAULIC, TRACTION CONTROL SYSTEM
The contact owns a 2002 Infiniti I35. The contact stated while driving 70–75 MPH on the freeway, the vehicle shut off and failed to restart. Additionally, while driving on another occasion, the vehicle shut off but restarted. The check engine, traction control, and ABS warning lights were illuminated. The vehicle was towed to the residence. The contact stated that the failure was related to NHTSA Campaign Number: 03V455000 (Engine and Engine Cooling). The local dealer was contacted, and the contact was informed that there were no recalls on the VIN for the failure. The vehicle was not diagnosed or repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 279,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11570834February 8, 2024
AIR BAGS
The red airbag light on the instrument panel IS on. I have taken the car to the infinity dealer and they say a sensor is out and would be $800 to $1000 to repair. It seems the airbag system should be warranted as long as the car is registered. The mfg book says if this light is on the airbag may inflate, not inflate when needed, just not work. I am concerned, I do not want the bag to inflate as I or my wife is driving. This not a very good safety system if can go out from just one sensor it seems it should have a redundant system for this.This is a safety issue that seems infinity should have to fix especially with the problem with airbags. I do not want my wife or I to be a statistic for a bad airbag system.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11534785July 27, 2023
ENGINE AND ENGINE COOLING
The contact owns a 2002 Infiniti I35. The contact received notification of NHTSA Campaign Number: 03V455000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11453888February 24, 2022
AIR BAGS
The steering wheel is hard to turn and it makes a weird noise when turning it. And I have gotten things sent to me about the airbags being recalled
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11420889June 14, 2021
ELECTRICAL SYSTEM, ENGINE, VEHICLE SPEED CONTROL
Camshaft sensor according to the Infiniti dealership (Ray Brandt on Causeway in Metairie La.) Is malfunctioning at makes the car engine die while driving. Then when you restart the car the engine revs fine in neutral but once in drive it won't go over 5 mph. Also the timing chain tensioner fails on this car and can cause severe engine damage while the car is being driven. I've looked up both of these problems and have spoken with Nissan and Infiniti and a simple internet search will also confirm that these 2 problems are extremely common on this 5th generation engine. Nissan even lost 2 class action lawsuits on the timing tensioner. Well if Nissan lost 2 court battles over an engine defect that every Nissan internet forum says is a very very common problem then why isn't there a recall. And shouldn't hazing headlights be a safety issue on ALL cars? Almost all cars have this problem and manufacturers keep building cars with UNSAFE headlights. Why aren't these recalls? Thank you for this website. As an American Citizen and consumer with a daughter these safety concerns are very troubling to me and all my friends and business associates.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11416488May 13, 2021
VEHICLE SPEED CONTROL, SUSPENSION
THE CONTACT OWNS A 2002 INFINITI I35. THE CONTACT STATED THAT AFTER TAKING HIS VEHICLE TO AN INDEPENDENT MECHANIC, HE WAS INFORMED THAT THE LOWER CONTROL ARM NEEDED TO BE REPLACED. UPON INVESTIGATION, THE CONTACT LINKED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 02V146000 (SUSPENSION) HOWEVER, THE VIN WAS NOT INCLUDED. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE INADVERTENTLY DOWNSHIFT WITH THE SERVICE ENGINE SOON MESSAGE DISPLAYED ON THE INSTRUMENT PANEL. THE CONTACT LINKED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 02V043000 (VEHICLE SPEED CONTROL) HOWEVER, THE VIN WAS NOT INCLUDED. THE CONTACT ALSO LINKED THE SERVICE ENGINE SOON TO NHTSA CAMPAIGN NUMBER: 03V455000 (ENGINE AND ENGINE COOLING). THE VEHICLE WAS TAKEN TO CERRITOS NISSAN (18707 STUDEBAKER RD, CERRITOS, CA 90703) WHERE HE WAS INFORMED THE VIN WAS NOT INCLUDED IN THE RECALLS. THE MANUFACTURER WAS ALSO NOTIFIED OF THE FAILURE AND PROVIDED THE SAME INFORMATION AS THE DEALER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 223,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11407567April 12, 2021
ENGINE
2003 INFINITY I35 STALLS/DIES WITHOUT WARNING, SPITS/JERKS FORWARD, CHECK ENGINE LIGHT, TCS AND SLIP. HAPPENS WHILE DRIVING BUT USUALLY STARTS RIGHT BACK UP AFTERWARDS. HAS HAPPENED A NUMBER OF TIMES HAVE REPLACED ONE CAMSHAFT POSITION SENSOR AND STILL HAVE THE SAME ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11399113March 4, 2021
ENGINE, POWER TRAIN
TL* THE CONTACT OWN A 2003 INFINITI I35. THE CONTACT STATED WHILE DRIVING 45 MPH, THE VEHCILE DECELERATED, LOSS MOTIVE POWER, AND STALLED WITH AN UNKNOWN WARNING LIGHT ILLUMINATED. THE CONTACT PULLED OVER TO THE SIDE OF THE ROAD, RESTARTED THE VEHICLE AND CONTINUED DRIVING HOWEVER, THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS NOTIFIED OF A CAMSHAFT CYLINDER MISFIRE. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 117,440.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11352968September 3, 2020
ELECTRICAL SYSTEM
ENGINE STOPPED RUNNING WITHOUT WARNING. LOST ALL POWER WHILE DRIVING ON THE ROAD. SERVICE ENGINE LIGHT SOON CAME ON ALONG WITH SEVERAL OTHER WARNING LIGHTS, ENGINE WOULD NOT RESTART READILY AND THEN STALLED AGAIN WITHOUT WARNING. HAD TO HAVE THE CAR TOWED FROM THE ROAD FOR REPAIR. THE CAM SHAFT SENSOR AND CRANKSHAFT SENSORS WERE REPLACED. THIS IS THE EXACT SAME REPAIR CONDUCTED UNDER THE RECALL 03V455000 FOR INFINITI I35S FOR 2002 AND 2003. OBVIOUSLY THIS PROBLEM CONTINUED IN CARS PRODUCED IN EARLY 2004.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11317694March 12, 2020
ENGINE, POWER TRAIN
REPLACED COMPLETE EXHAUST SYSTEM, ALL O2 SENSORS, BOTH CAM SENSORS, FUEL PUMP WITH STRAINER, FUEL PUMP RELAY, SPARK PLUGS AND COILS, FUEL REGULATOR, HAD KEY PROGRAMMED, KEY ANTENNA REPLACED, VEHICLE FAILS TO START
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11309964February 18, 2020
ENGINE
MY 2003 INFINITY I35 STALSL WHILE DRIVING ON LOCAL ROADS AND BUSY STATE HIGHWAYS LOCATED IN THE GREATER HILTON HEAD SC AREA. IT REQUIRES COASTING TO THE SIDE OF THE ROAD, TURNING THE VEHICLE OFF. THE SERVICE ENGINE LIGHT TURNS ON. I THEN CAN RESTART THE ENGINE AND RETURN TO MY HOME AS SOON AS I CAN. I RESEARCHED THE PROBLEM AND FOUND A RECALL NOTICE THAT DESCRIBED MY PROBLEM. SINCE DISCOVERING THE PROBLEM, I TOOK IT TO THE DEALER AND THEY INFORMED ME THAT MY VEHICLE WAS NOT COVERED BY THE RECALL. I HAVE TAKEN IT BACK TO THEM TWICE NOW TO FIX THIS PROBLEM AT MY EXPENSE. THE PROBLEM HAS AGAIN RETURNED AND I DON'T WANT TO PAY A 3RD REPAIR BILL TO FIX A PROBLEM THAT OTHERS ARE GETTING FIXED UNDER THE RECALL ( 03V455000). THIS IS GETTING EXPENSIVE, VERY DANGEROUS, AND ELIMINATES THE USE OF MY CAR BY MY WIFE. SHE IS AFRAID TO DRIVE IT AND I UNDERSTAND HER FEAR. WHAT ADDITIONAL INFORMATION IS NEEDED TO GET THIS PROBLEM TAKEN CARE OF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11306318January 31, 2020
ENGINE
CAR SHUTS DOWN. OVER THREE YEARS AGO IT DIED WHILE DRIVING. I TOOK IT TO THE INFINITY DEALERSHIP. THEY TOLD ME IT WAS CAM SENSOR. HAD IT & CRANK SENSOR REPLACED. PROBLEM PERSISTED. TOOK BACK TO INFINITY & WAS TOLD IT WAS THE CYLYNOID. HAD THATBREPLACE. PROBLEM PERSISTED. THE INFINITI DEALER SAID THE TIMING CHAIN NEED REPLACED BUT MY CAR WAS NOT WORTH SPENDING THAT AMOUNT OF REPAIR. MY CAR IS WELL KEPT WITH IT JUST NOW TIRNING OVER 100,000 MILES. I GOT A SECOND OPINION FROM A CERTIFIED CUSTOM NISSAN/INFINITI SHOP. HE LAUGHED AT THE TIMING CHAIN SUGGESTION. THEY HAVE BUILT & REPAIRED THOUSANDS OF MY VEHICLE & OTHERS WITJ TIMING CHAINS ...CHAINS DO NOT HAVE ISSUES ON CARS WITH VERY LITTLE MILAGE & GRANDMA DRIVING STYLE!. THEY CHANGED THE SENSORS FOR ME AGAIN USING ORIGINAL INFINITI PARTS. MY CAR RAN FINE FOR 2 YEARS. NOW I FACE THE SAME PROBLEM ONCE MORE. UNFORTUNATELY BEYOND RECALL LIMIT THAT I AM CERTAIN THE DEALERSHIP KNEW ABOUT 3 YEARS AGO WHICH WOULD HAVE BEEN WITHIN RECALL CORRECTION TIME LIMITS! MY CAR LOOSES ALL POWER & ALL DASH LIGHTS COME ON (ENGINE, TCS, SLIP,BRAKE, ETC). SOETIMES IT WILL INSTANTLY COME BACK ALIVE. MOST TIMES IT IS JUST DEAD. SCENARIOS VARY: 60 MPH ON FREEWAY, SITTING AT RED LIGHT, UPON ACCELERATION, GOING 5 MPH, AFTER 5 MINUTES OF DRIVE TIME, AFTER DAYS OF DRIVE TIME, ... THERE IS NO PATTERN OR PETICULAR ACTION THAT CAUSES IT. IT IS VERY SCARY & DANGEROUS TO ME & ALL AROUND ME. NOW I HAVE A GREAT CAR IN LIKE NEW CONDITION WITH ONLY 100,000 MILES, PAID FOR, THAT I HAVE TO REPLACE WITH NO MONEY OR CONTINUE TO ENDANGER MYSELF & OTHERS. I AM FURIOUS. !!!! IS THERE NOTHING ELSE I CAN DO? IS THERE NOTHING THAT INFINITI CAN DO?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11299772January 16, 2020
AIR BAGS
DRIVER SIDE AIR BAG NOT RECALLED YET CONFIRMED FROM DEALER- AIRBAG IS TAKATA AIRBAG AND PRONE TO RELEASING SHRAPNEL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11244449August 16, 2019
AIR BAGS
TAKATA RECALL 2003 INFINITI I35 PASSENGER AIR BAGS WERE RECALLED AND REPLACED BY DEALER BUT DRIVERS SIDE AIR BAG HAS NOT BEEN RECALLED. DEALER WILL NOT REPLACE DRIVER'S SIDE TAKATA AIRBAG UNLESS RECALL IS ANNOUNCED. DRIVERS SIDE TAKATA AIRBAG IS "SAME DESIGN AS PASSENGER UNIT," AND IS "LIKELY JUST AS DANGEROUS" ACCORDING TO INFINITI DEALER. 2003 INFINITI I35 AND NISSAN MAXIMA ARE IDENTICAL SHARED PLATFORMS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11228623July 1, 2019
SERVICE BRAKES, ENGINE
CAR STOPS WITHOUT WARNING ON CITY STREET
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11205572May 3, 2019
ENGINE, POWER TRAIN
TL* THE CONTACT OWNS A 2003 INFINITI I35. WHILE DRIVING BETWEEN 35-40 MPH, THE VEHICLE DECELERATED WITHOUT WARNING. THE CONTACT PLACED THE TRANSMISSION INTO NEUTRAL, RESTARTED THE ENGINE, AND THE DROVE AWAY SAFELY. AN INDEPENDENT MECHANIC CAME TO THE CONTACT'S HOME TO DIAGNOSE THE VEHICLE, BUT THE TEST COULD NOT BE READ. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE DEALER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 128,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11205087May 1, 2019
AIR BAGS, ENGINE
TL* THE CONTACT OWNS A 2003 INFINITI I35. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V287000 (AIR BAGS). WHILE DRIVING 30 MPH, THE CONTACT STATED THAT THE ENGINE LOST POWER AND THE VEHICLE STALLED IN THE MIDDLE OF TRAFFIC. THE CONTACT HAD TO MAKE SEVERAL ATTEMPTS FOR THE ENGINE TO RESTART. THE CONTACT STATED THAT THE VEHICLE DISPLAYED SYMPTOMS OF NHTSA CAMPAIGN NUMBER: 03V455000 (ENGINE AND ENGINE COOLING), BUT THE VIN WAS NOT INCLUDED. THE CONTACT STATED THAT THE CHECK ENGINE AND S.L.I.P WARNING INDICATORS ILLUMINATED. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 4,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11182099February 23, 2019
ELECTRONIC STABILITY CONTROL (ESC), ENGINE, UNKNOWN OR OTHER
WHILE DRIVING ON THE FREEWAY LAST NIGHT DURING RUSH HOUR MY CAR ENGINE JUST STOPPED. . THE DASH LIGHTS CAME ON,( SLIP, TCS,BRAKE,CHECK ENGINE SOON, OIL AND BATTERY). I WAS ABLE TO GET TO THE SHOULDER SAFELY. VERY SCARED BUT SAFE I WAS IN THE MIDDLE LANE. TURNED OFF IGNITION WAITED A FEW AND RESTARTED. TOOK SURFACE STREET THE REST OF THE WAY. 3-4 HOURS IT STARTED FINE, HOWEVER WHILE DRIVING BACK 25 MILES ON A RESIDENTIAL STREET IT HAPPENED AGAIN. GOT IT STARED AND SOME LIGHTS REMAINED ON (SLIP,TCS,CHECK ENGINE SOON). HAVEN'T STARTED IT TODAY. GOING TO MECHANIC ON MONDAY. ONLY HAVE 65000 MILES ON THE CAR. I PHONED INFINITI CONSUMER AFFAIRS AND WAS TOLD MY VIN WASN'T AND IS NOT PART OF ANY RECALL AND IF IT TURNS OUT TO BE THE SAME ISSUE I STILL HAVE TO PAY FOR DIAGNOSIS AND REPAIRS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11175884February 9, 2019
ENGINE, FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
THE TCS OFF AND SLIP LIGHTS AFTER A NOTICEABLE MISS WHILE ACCELERATING, THE VEHICLE FAILS TO ACCELERATE WHEN THE ACCELERATOR PEDAL IS DEPRESSED, AND THEN THE VEHICLE STALLS, REGARDLESS OF TRAVELING SPEED, RESULTING IN TOTAL LOSS OF POWER STEERING AND POWER BRAKING. AFTER STALLING, THE VEHICLE SOMETIMES WILL RESTART ON FIRST ATTEMPT, OTHER TIMES IT TAKES A FEW TRIES OR TURNING THE KEY TO ON POSITION FOR 5 SECONDS AND THEN TURNING IT BACK TO OFF, REPEATING 2-3 TIMES THEN STARTS.THE PROBLEM IS PERSISTENT, THE VEHICLE CONTINUES TO FAIL AT RANDOM ALMOST EVERY TIME IT'S DRIVEN AS SHORT AS 1 MILE DISTANCE, BUT HAS ALSO BEEN DRIVEN 20 MILES WITHOUT FAILING. WHILE DRIVING A DAILY ROUTE, THE PROBLEM OFTEN OCCURS AT A COMMON LOCATION, WHETHER RELATED TO DISTANCE, TERRAIN, OR COINCIDENCE IS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11132826October 2, 2018
AIR BAGS
TAKATA RECALL--------MY BROTHER WHO LIVED IN NEW YORK CITY GAVE ME HIS 2003 INFINITI I 35 WHEN HE RETIRED FROM NY PD AND GAVE ME THE INFINITI. SO I DROVE THE CAR TO CALABASH NORTH CAROLINA WHICH IS 10 MINUTE DRIVE TO MYRTLE BEACH SOUTH CAROLINA. FOR ABOUT 6 MONTHS OR SO NO PROBLEMS WITH THE AIRBAG HOWEVER IN THE MIDDLE OF THE SUMMER MY AIRBAG LIGHT COMES ON? SO I CALLED MY BROTHER AND HE TOLD ME THE CAR ALREADY HAD THE AIRBAG REPLACE PER THE RECALL. SO I CALLED INFINITI TO SEE IF THEY COULD HELP ME, THEY INFORMED ME THAT THERE WAS NOTHING THEY COULD DO BUT THEY SAID I COULD GO TO A NISSAN OR INFINITI SERVICE. I GO AND THE SERVICE MANAGER TOLD ME IT WAS $125 FOR DIAGNOSTIC TEST. CALLED INFINITI BACK AND AGAIN I WAS INFORMED THAT THERE WAS NOTHING THAT THEY COULD DO. I HAVE BEEN DRIVING FOR OVER 40 YEARS AND OWNED LOTS OF CARS NEVER ONCE DID I EVER HAVE A PROBLEM WITH AN AIRBAG! I HAVE OWNED FOREIGN AND DOMESTIC CARS AND AGAIN NO AIRBAG PROBLEMS. WHAT ARE THE MATHEMATICAL PROBABILITY OF MY DEFECTIVE AIRBAG SYSTEM FROM ONLY A INFINITI I35 2003 BEING THE ONLY AIRBAG PROBLEM WITH ANY AUTOMOBILE THAT I HAVE OWNED IN THE LAST 40 + YEARS? THE MATH DOES NOT WORK THEY HAVE A PROBLEM BUT THEY DON'T WANT TO ADDRESS IT. IT'S THE MANUFACTURERS FAULT NOT MINE, WHAT DO THEY WANT ME TO DO REPLACE THE AIRBAG AGAIN? MY GUT FEELING TELLS ME THAT THEY DIDN'T REMEDY THE PROBLEM OR THE HEAT FROM LIVING IN THE CAROLINAS IS ADVERSELY AFFECTING MY AIRBAG. PLEASE IF YOU WOULD SAVE MY EMAIL JUST IN CASE I GET HURT OR KILLED BECAUSE OF THERE SUBSTANDARD AIRBAG SYSTEM THAT INFINITI STATED THAT THEY HAD NO KNOWLEDGE OF A PRE-EXISTING SUBSTANDARD AIRBAG PLACED IN 2003 I35. THANK YOU FOR YOUR TIME
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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