Infiniti G37 Complaints

538 consumer complaints on file.

#11234587July 24, 2019
STRUCTURE:BODY
2008 G37 DASH IS CRACKING ALONG THE EDGES. MANY OTHER G37 FROM 2008 TO 2010 ARE HAVING THIS ISSUES. ITS A MANUFACTURE PROBLEM AND SHOULD HAVE BEEN RECALLED LONG AGO. PEOPLE PAY GOOD MONEY FOR THESE CARS. DASH BOARD CARACKING IS A SIGN OF CHEAP MATERIAL USED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11234278July 23, 2019
STRUCTURE:BODY
THE ENTIRE DASHBOARD OF MY INFINITI G37, WITH ONLY 25K MILES, HAS STARTED SPLITTING APART FROM EVERY INCH OF THE DASH, THE DRIVER'S SIDE TO THE PASSENGER'S SIDE AND MANY OF THE AREAS ARE NEVER EXPOSED TO THE SUN. EVERY DAY NEW RIPS HAVE APPEARED AND MY FEAR IS THAT THE AIRBAG WILL BREAK THROUGH AND DEPLOY WITHOUT CAUSE WHICH COULD HAVE A CATASTROPHIC OUTCOME. I HAVE NOT BEEN ABLE TO DRIVE MY VEHICLE SINCE THIS ISSUE HAS PROGRESSED SO RAPIDLY. AFTER CALLS TO INFINITI TO REPORT THE ISSUE, THEY ARE NOT WILLING TO ASSIST IN CORRECTING THIS MAJOR FAILURE. THE ONLY SOLUTION THEY HAVE PROVIDED IS TO SELL US A NEW CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11231948July 15, 2019
AIR BAGS
PASSENGER OCCUPANT AIRBAG/SEAT SENSOR FAULTY. UPON DOING RESEARCH FIND INFINITI IS CHARGING OVER $6000.00 FOR REPLACEMENT. THIS DIRECTLY AFFECTS PASSENGER SAFETY AS AIRBAG WILL NOT DEPLOY WITH A BAD SENSOR. CONSUMERS CANNOT AFFORD THIS COST
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11230429July 9, 2019
AIR BAGS
THE PASSENGER AIRBAG OFF LIGHT TURNS ON EVEN IF A PASSENGER IS SITTING IN PASSENGER SEAT . I CHECKED WITH INIFITI AND THEY SAY EVERYTHING IS FINE BUT I STILL SEE THE ISSUE. IN WORST CASE IF I MET WITH AN ACCIDENT THE PASSENGER AIRBAG MIGHT NOT OPEN UP. CAN CAUSE FATALITIES . I'M HAVING THIS ISSUE SINCE 2 YEARS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11230208July 8, 2019
AIR BAGS, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNED A 2012 INFINITI G37. ON MAY 23, 2019, WHILE DRIVING 5 MPH, THE CONTACT PULLED INTO A PARKING SPACE AT THE POST OFFICE. SUDDENLY, THE VEHICLE ACCELERATED, DROVE OVER A CEMENT BARRIER, AND CRASHED INTO THE BUILDING. ON JULY 3, 2019, WHILE DRIVING 10 MPH, THE CONTACT SLOWED DOWN TO PARK. ONCE AGAIN, THE VEHICLE ACCELERATED, DROVE OVER A CURB, AND CRASHED INTO THE SIDE OF A BUILDING. DURING BOTH FAILURES, THE AIR BAGS DID NOT DEPLOY AND THERE WERE NO INJURIES. POLICE REPORTS WERE NOT FILED. THE VEHICLE WAS TOWED TO THE CONTACT'S HOME AND DEEMED TOTALED BY THE CONTACT'S INSURANCE COMPANY AFTER THE LAST CRASH. THE CONTACT CALLED INFINITY OF LYNNWOOD (17305 HWY 99, LYNNWOOD, WA 98037, (425) 409-6274) AND WAS ADVISED TO HAVE THE VEHICLE TOWED TO THEM FOR INSPECTION. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 83,000. *BF *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11228887July 2, 2019
AIR BAGS, SEATS
TL* THE CONTACT OWNS A 2010 INFINITI G37 CONVERTIBLE. WHILE DRIVING AT AN UNKNOWN SPEED, THE AIR BAG WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO INFINITI OF COCONUT CREEK (LOCATED AT 5501 W SAMPLE RD, COCONUT CREEK, FL 33073, (954) 773-8594) WHERE IT WAS DIAGNOSED THAT THE LOWER SECTION OF THE PASSENGER SEAT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 30,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11222990June 27, 2019
AIR BAGS
PASSENGER AIRBAG OCCUPANCY SENSOR FAILS RANDOMLY WITH PASSENGER WEIGHING 130+ POUNDS PROPERLY POSITION IN THE SEAT AND THE CAR IN MOTION ON HIGHWAYS, AND CITY STREETS. THE PROBLEM IS INDICATED BY THE "AIRBAG OFF" LIGHT REMAINING LIT WHILE A PASSENGER WEIGHING 130+ POUNDS IS PROPERLY POSITIONED IN THE PASSENGER SEAT. TURNS, SPEED, AND ROAD CONDITION DON'T SEEM TO ALTER THE OUTCOME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11221261June 19, 2019
AIR BAGS
AIR BAG SENSOR INDICATOR IS ILLUMINATED AND BLINKING. THIS OCCURRED DURING NORMAL DRIVING. TOOK IT TO MY LOCAL INFINITI DEALER AND THE ISSUE IS A BAD SENSOR ON THE PASSENGER SEAT. THE REPAIR CALLS FOR REPLACING THE ENTIRE PASSENGER SEAT, AT A COST OF ALMOST $9000. THIS IS OBVIOUSLY A MANUFACTURER DEFECT AND SHOULD BE SUBJECT TO A SAFETY RECALL BECAUSE OF THE POSSIBILITY OF NON-DEPLOYMENT OF THE AIR BAG DURING AN ACCIDENT, OR THE ACCIDENTAL DEPLOYMENT IN A NON-ACCIDENT SITUATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11220723June 17, 2019
AIR BAGS
AIR BAG LIGHT RECENTLY CAME ON. I TOOK TO THE DEALER AND AFTER PAYING A DIAGNOSTIC FEE OF $158 THEY SAID "THE SEAT CUSHION NEEDS TO BE REPLACED, OCCUPANT SENSOR IS PART OF IT AND IT WOULD COST ABOUT $5,000+. WITH SO MANY SIMILAR COMPLAINTS, THIS SHOULD BE A RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11210845May 30, 2019
POWER TRAIN
I WAS ON THE HIGHWAY TRAVELING ABOUT 60-65 MPH AND A TRUCK MERGED, I SLOWED THEN DECIDED TO PASS AS IT WAS A LARGER TYPE TRUCK AND SLOW TO MERGE, WHEN I STEPPED ON THE GAS...NOTHING HAPPENED. THE VEHICLE SEEMED TO HAVE GONE INTO NEUTRAL LIKE SPACE AND I HAD NO GEAR AND I WAS HALF IN THE PASSING LANE. I HAVE AN AUTOMATIC TRANSMISSION. I TOOK MY FOOT OFF THE GAS AND IT FINALLY APPEARED TO CATCH, BUT I THOUGHT I WAS GOING TO CRASH. I DID HAVE SHIFT AND LAG ISSUES AND JUST GOT A TCM UPDATE 05/25/2019 WHICH APPEARS TO HAVE SOLVED THE OTHER PROBLEMS, BUT I AM AFRAID TO PASS ON THE HIGHWAY BECAUSE I AM NOT SURE IF THIS ISSUE WAS THE SAME AS THE LAGGING AT LOWER SPEEDS AND ROUGH DOWNSHIFTING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11209748May 24, 2019
ENGINE
THE VEHICLE WAS IN MOTION AND WOULD NOT ENTER 3RD OR 4TH GEAR. WHEN I BROUGHT IT INTO THE RETAILER THEY SAID I NEEDED TRANSMISSION VALVE BODY REPLACED AT A COST OF $3000. THE CAR ONLY HAS 55,000 MILES ON IT. WHAT WOULD CAUSE THIS?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11209330May 22, 2019
AIR BAGS
B1018 DTC CODE FOR A FAILED OCCUPANCY SENSOR. MANY MANY REPORTED FAULTS AND INFINITI CHOOSES TO IGNORE THE SERIOUS PROBLEM. IN MOST CASES, THE REPAIR IS $6,000+. SOMETIMES 80-90% OF TRUE VEHICLE'S MARKET VALUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11209378May 22, 2019
AIR BAGS
AIR BAG WARNING LIGHT WOULD NOT GO OFF. TOOK IT TO A DEALERSHIP AND WAS TOLD THE PROBLEM IS "OCCUPANCY SENSOR UNIT FAILURE". NEED TO REPLACE THE OCCUPANCY SENSOR AND CONTROL UNIT, AT A COST OF $6,888. I AM APPALLED THAT INFINITI DOES NOT HAVE A RECALL CONCERNING THIS SAFETY ISSUE!! IF AN ACCIDENT OCCURS, THE AIRBAGS WILL NOT DEPLOY. INFINITI IS SUPPOSED TO BE A HIGH QUALITY CAR. SO DISAPPOINTING!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11208510May 19, 2019
ENGINE
GALLERY GASKET BLOWN IS COMMON ON EARLY MODELS BECAUSE THE GASKET IS MADE OUT OF PAPER.CAUSING THE CAR TO GO ON LIMP MODE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11207676May 15, 2019
AIR BAGS
PASSENGER OCCUPANCY SENSOR IS KNOWS TO FAIL ON THESE CARS, AND THE AIRBAG WILL NOT DEPLOY BECAUSE THE COMPUTER DOESNT KNOW IF ANYONE IS SITTING IN THE SEAT. THE REPAIR COSTS 60-80% OF VEHICLE'S VALUE, AND NOT FEASIBLE FOR ANY SANE INDIVIDUAL TO PAY FOR THIS FAULTY SENSOR. NISSAN/ INFINITI FAIL TO TAKE RESPONSIBILITY FOR THIS FAULTY SENSOR AND WILL NOT REPLACE UNDER SAFETY RECALL. THIS IS UNACCEPTABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11206115May 7, 2019
AIR BAGS
I HAVE A 2009 INFINITI G37 WITH 89000 MILES, JUST RECENTLY THE AIR BAG LIGHT STARTED FLASHING FOR NO APPARENT REASON. I TOOK IT TO THE INFINITI DEALER AND WAS TOLD IT WAS THE PASSENGER AIR BAG SENSOR IN THE FRONT PASSENGER SEAT THAT WAS BAD, AND WOULD COST OVER $6K TO FIX. MY RESEARCH SUGGESTS THIS IS A KNOWN SAFETY ISSUE AND A COMMON PROBLEM WITH INFINITIS THAT SHOULD BE RECALLED AND CORRECTED BY NISSAN CORP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11204407April 29, 2019
AIR BAGS
AIRBAG PASSENGER SEAT SENSOR IS FAULTY. AIRBAG SYSTEM REMAINS OFF EVEN WITH NO ONE IN THE SEAT. THERE ARE HUNDREDS OF PEOPLE ON FORUMS REPORTING THE SAME PROBLEM. DEALER SUGGESTED REPLACING THE ENTIRE SEAT FOR $10,000. THIS IS A SAFETY ISSUE THAT NEEDS TO BE RECALLED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11204242April 28, 2019
AIR BAGS
THE AIRBAG LIGHT STARTED BLINKING. I TOOK IT INTO THE DEALERSHIP AND THEY SAID THERE WAS AN ISSUE WITH THE PASSENGER SEAT OCCUPANCY SENSOR; THEY NEED TO REPLACE THE ENTIRE PASSENGER SEAT. THEY SAID THE AIRBAGS WILL NOT DEPLOY AT THIS TIME AND TOTAL COST OF REPAIRS WILL BE APPROX $8000. I WAS TOLD THIS WAS "JUST SOMETHING THAT HAPPENS" BUT WHEN I SEARCHED ONLINE HUNDREDS OF PEOPLE HAVE THE SAME COMPLAINT! THIS ISN'T LIKE REPLACING BRAKES THAT HAVE WORN DOWN; I'VE NEVER USED THE AIRBAGS. AND UNLESS I PAY $8K FOR A KNOWN MALFUNCTION, THEY WON'T DEPLOY IN AN ACCIDENT AND THE VEHICLE HAS LOST ALL RESALE/TRADE-IN VALUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11196211April 15, 2019
AIR BAGS
SAME AS EVERYONE ELSE ON HERE. BLINKING DASHBOARD LIGHT OUT OF NOWHERE, OVER 7K TO FIX BUT CAN'T EXPLAIN WHY OR IF THAT WILL 100% FIX AN ISSUE. VEHICLE IS OVER 100K MILES BUT HAVE NEVER SEEN THIS WITH ANOTHER CAR LIKE THIS. REALLY CHEAP, AND HUGE LACK OF SAFETY AWARENESS BY THE COMPANY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11196112April 14, 2019
AIR BAGS, ELECTRICAL SYSTEM, ENGINE
AROUND 6AM ON 4/13/19 ME AND MY FAMILY AND NEIGHBORS WERE AWOKEN BY AN EXPLOSION IN THE FRONT END OF MY VEHICLE..WE CALLED THE FIRE DEPT AND THEY RULED IT AS AN ELECTRICAL PROBLEM..I NOTICED THAT ALL THE SENSOR LIGHTS IN THE DASH WOULD BLINK AND THE AIRBAG SENSOR LIGHT WAS GOING OFF THAT EVENING PRIOR TO THE INCIDENT..I DIDNT THINK MUCH OF IT..I WAS PLANNING ON TAKING IT TO A MECHANIC THAT MORNING BUT IT CAUGHT ON FIRE..ITS A TOTAL LOSS.THE FIRE FIGHTERS HAD TO CUT THE HOOD OPEN IN HALF TO GET TO THE FIRE IN THE ENGINE COMPARTMENT..ITS NOT FAIR..I HAD JUST BOUGHT THAT CAR..AND I LOVED MY INFINITY..LUCKILY I WASNT INJURED OR ANYONE ELSE. THE VEHICLE WAS PARKED IN THE STREET..I NEED MY CAR FOR WORK , SCHOOL AND ON A REGULAR BASIS. PLEASE HELP ME. *DT*JB
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0

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