Hyundai Sonata Complaints

17,026 consumer complaints on file.

#10452141March 18, 2012
VISIBILITY
AFTER SCRAPING SOME ICE FROM THE WINDSHIELD WITH A STANDARD PLASTIC SCRAPER, THE WINDSHIELD WAS COVERED WITH SCRATCHES. THE SAME SCRAPER WAS USED ON THE OTHER WINDOWS OF THIS CAR, AND ON THE WINDSHIELD OF ANOTHER CAR WITH NO SCRATCHING. TESTED ON ANOTHER DAY WITH A NEW SCRAPER, AND ADDITIONAL SCRATCHES WERE CAUSED. THE RESULT IS REDUCED VISIBILITY DUE TO THE SCRATCHES, AND AN INABILITY TO PHYSICALLY CLEAR ICE FROM THE WINDSHIELD IN ORDER TO PREVENT ADDITIONAL SCRATCHING. VISIBILITY IS ESPECIALLY IMPACTED WHEN DRIVING TOWARD THE SUN. THE HYUNDAI DEALER AND HYUNDAI CUSTOMER SERVICE REFUSED TO RESOLVE THE PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10452076March 17, 2012
STEERING
WHILE ATTEMPTING TO PULL OUT OF MY DRIVE WAY, I NOTICED A LOUD SOUND WHILE TURNING MY CAR. AFTER TAKING IT TO MY LOCAL MECHANIC, I WAS INFORMED THAT MY POWER STEERING WAS DAMAGED. THIS IS TOO SOON FOR MY VEHICLE TO HAVE POWER STEERING PROBLEMS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10452040March 16, 2012
VISIBILITY
SUN VISOR WILL NOT STAY UP AND OUT OF THE WAY WHEN NOT NEEDED. VISOR FALLS DOWN INTO THE DRIVERS LINE OF VISION ALSO CREATING A CONSTANT DISTRACTION AS THE VISOR DROPS DOWN AND THE DRIVER TRIES TO MOVE IT UP OUT OF THE WAY WHILE DRIVING AND TRYING TO FOCUS ON TRAFFIC, SIGNALS, ETC. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10451877March 15, 2012
STEERING, SUSPENSION
MY WIFE WAS DRIVING HOME FROM WORK ON A COUNTY ROAD DOING APPROX. 45 MPH. THE FRONT RIGHT TIRE SUDDENLY TILTED 50 DEGREES INWARD AND SHE LOST CONTROL OF THE AUTO. AFTER NEARLY MISSING A TELEPHONE POLE, SHE PLOWED INTO A CORN FIELD AND CAME TO A SUDDEN STOP. SHE SUFFERED A SPRAINED WRIST FROM STEERING WHEEL "WHIP" AND BRUISED HER KNEE IN THE ACCIDENT. UPON EXAMINATION BY THE MECHANIC , HE FOUND THAT THE A FRAME ON THE RIGHT SIDE HAD BROKE IN HALF. THE METAL IN THE FRAME HAD RUSTED FROM THE INSIDE OUT MAKING IT DIFFICULT TO SEE BY PREVIOUS UNDER-CARRIAGE REPAIRS, SUCH AS TIRE CHANGE, OIL CHANGE ETC. THE CAR HAS HAD SUPERB MAINTENANCE THROUGHOUT ITS HISTORY AND HAS BEEN BOUGHT AND SOLD WITHIN THE SAME FAMILY SINCE BEING BOUGHT NEW BY THE SON IN 2002. WE LOVE THE CAR AND HAVE ENJOYED THE 123,000 MILES OF DRIVING BUT ARE VERY DISAPPOINTED WITH HYUNDAI BECAUSE WE HAVE NO RECORD OF EVER RECEIVING A RECALL ON THIS VEHICLE. HYUNDAI HAS DECIDED TO REPAIR THE VEHICLE FREE OF CHARGE BUT HAS NOT SAID WHETHER THEY WILL REPAIR THE BODY DAMAGE OR THE TRANSMISSION IF DAMAGED FROM THE INCIDENT. WE COULD NOT GET MOVE THE SHIFTER AFTER THE INCIDENT. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10451621March 14, 2012
ELECTRICAL SYSTEM
HEADLIGHTS DIM MOMENTARILY, RADIO GOES OFF MOMENTARILY, PASSENGER SEAT SIDE KICK PANEL RELAY GOES "TICKING" MOMENTARILY, CAR JERKS MOMENTARILY WHEN GAS PEDAL IS APPLIED AND GEAR IS CHANGED FROM 1 TO 2 OR 2 TO 3 WHEN I JUST START MY JOURNEY (I.E. JUST START THE ENGINE AND START DRIVING, USUALLY). IF GAS PEDAL IS RELEASED WHILE ANY OR ALL OF THESE ARE HAPPENING, ABS, BRAKE AND ESC WARNING LIGHTS COME ON AND STAY ON THE DASHBOARD. THESE WARNING LIGHTS REMAIN ON TILL THE NEXT TIME I START A NEW JOURNEY AND WILL ONLY GO OFF IF THE PROBLEMS MENTIONED ABOVE DON'T HAPPEN AS THE GEAR CHANGES FROM 1 TO 2 OR 2 TO 3. I'VE BEEN TO A HYUNDAI DEALER COUNTLESS NUMBER OF TIMES. ALTERNATOR AND BATTERY HAS BEEN REPLACED. GROUND WIRES HAVE BEEN CHECKED. THEY HAVE NO CLUE WHAT IS WRONG WITH THE ELECTRICAL SYSTEM. PLEASE FIX THIS. IT HAS BEEN A KNOWN PROBLEM AND STILL IS CREATING PROBLEMS FOR HYUNDAI SONATA OWNERS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10451499March 13, 2012
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2007 HYUNDAI SONATA. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED UNDER NHTSA RECALL CAMPAIGN ID NUMBER:09V122000(SERVICE BRAKES:HYDRAULIC:SWITCHES: BRAKE LIGHT) ON AUGUST 19, 2009 HOWEVER, THE CONTACT EXPERIENCED A BRAKE FAILURE 40,000 MILES LATER. THE MANUFACTURER WAS CONTACTED BUT PROVIDED NO ASSISTANCE. THE FAILURE MILEAGE WAS 81,822 AND THE CURRENT MILEAGE WAS 82,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10451115March 11, 2012
STRUCTURE:BODY:DOOR
THE CHROME ON THE INSIDE DOOR HANDLES ARE CRACKING & PEELING. I HAVE CUT MY FINGER TWICE NOW ON THE SHARP EDGES. ALSO, THE PAINT IS COMING OFF THE MOLDING AROUND THE OUTSIDE DOOR HANDLE ON THE REAR DRIVER SIDE. *TR *JS
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10451051March 10, 2012
POWER TRAIN
DURING LIGHT TO MODERATE ACCELERATION THE TRANSMISSION WITHOUT WARNING GOES BACK INTO A LOWER GEAR ( 1ST GEAR ). MY FIRST REACTION IS TO LET OFF THE ACCELERATOR DUE TO HIGH RPM. WHEN THIS HAPPENED THE CAR BEHIND ME ALMOST REAR ENDED ME. I HAVE TAKEN THE CAR TO THE DEALER ONCE ALREADY AND I AM TAKING IT BACK AGAIN. UNFORTUNATELY THIS IS AN INTERMITTENT PROBLEM. HAS HAPPENED 4 TIMES SINCE JAN 2012. MY MAIN CONCERN IS SOMETIMES WE HAVE ARE GRANDDAUGHTER WITH US AND AM AFRAID THAT THIS COULD CAUSE A ACCIDENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10451039March 9, 2012
STEERING
RECENTLY PURCHASED 2012. THE CAR ONLY HAS 600 MILES ON IT. STEERING IS VERY HARD TO CONTROL. THE CAR RUNS OFF THE ROAD IF YOU DONT PAY ATTENTION. IT IS EXTREMELY HARD TO CONTROL ON THE HIGHWAY. IN ORDER TO KEEP CONTROL OF THE CAR YOU MUST CONSTANTLY STEER THE VEHICLE FROM SIDE TO SIDE. THE CAR GOES TO THE RIGHT AND THEN WILL IMMEDIATLY GO TO THE LEFT. THIS CAR IS UNSAFE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10450786March 8, 2012
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT WHEN DRIVING IN RAINY WEATHER AND APPLYING THE BRAKES, THE BRAKE WOULD EXHIBIT A LOUD, GRINDING NOISE. THE VEHICLE WAS TAKEN TO THE DEALER WHO TEST DROVE THE VEHICLE AND WAS ABLE TO RECREATE THE FAILURE. THE DEALER ADVISED THE CONTACT THAT THE NOISE WAS NORMAL AND THAT ALL BRAKES ON NEW VEHICLES WOULD EXHIBIT THE NOISE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 6,500 AND THE CURRENT MILEAGE WAS 6,560.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10450789March 8, 2012
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2006 HYUNDAI SONATA. THE CONTACT STATED THAT THE ANTI-THEFT SYSTEM ACTIVATED AND WOULD PREVENTS HER FROM TURNING ON THE IGNITION OR OPENING THE DOORS WITH THE AUTOMATIC KEY FOB. THE CONTACT STATED THAT THE FAILURE RECURRED SPORADICALLY. THE VEHICLE WAS NOT TAKEN TO THE DEALER AND THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, WHO DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 75,000 AND THE CURRENT MILEAGE 102,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10450431March 6, 2012
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA HYBRID. THE CONTACT WAS DRIVING 8 MPH WHEN THE ACCELERATOR PEDAL WAS DEPRESSED AND THERE WAS A NOTICEABLE DELAY BEFORE THE VEHICLE WOULD RESPOND. THE FAILURE RECURRED TWICE.THE VEHICLE WAS TAKEN TO THE DEALER AND THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 16,000 AND THE CURRENT MILEAGE WAS 20,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10450467March 6, 2012
SERVICE BRAKES, HYDRAULIC
I WAS TOLD BY THE DEALER ON 3/6/12, THAT THE REAR BRAKES WERE SEIZING UP AND THAT I WOULD NEED NEW ROTORS DUE TO EXTREME RUST AND NEW PADS AFTER ONLY 16,500 MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10450127March 3, 2012
SERVICE BRAKES, HYDRAULIC
THE RIGHT REAR BRAKE PAD WAS WORN DOWN PAPER THIN WHILE THE OTHER REAR PADS WERE ONLY 30% WORN. UPON FURTHER INSPECTION, I FOUND THE PAD WAS STUCK TO THE PAD MOUNT/ANCHOR. IT WAS SO STUCK I HAD TO REMOVE THE WHOLE CALIPER AND HAMMER THE OLD PAD OUT. WHEN I EXPLAINED MY SITUATION TO THE DEALER, THEY SAID IT WAS A COMMON PROBLEM AND THAT I SHOULD BRING MY CAR IN EVERY 15000 MILES TO INSPECT AND LUBE MY BRAKES. I EXPLAINED TO THEM THAT THE OWNER'S MANUAL SAYS NOTHING ABOUT DISASSEMBLING AND RE-LUBING MY BRAKES EVERY 15000 MILES. I ALSO COMMENTED ON HOW UNREALISTIC IT IS FOR EVERY SONATA TO NEED A BRAKE LUBE EVERY 15000 MILES. THE SERVICE REPRESENTATIVE BLEW OFF MY CONCERNS. I'M SURE THE DEALERSHIP WOULD LOVE TO SELL EVERYONE A BRAKE LUBE EVERY 15000 MILES, BUT THAT'S RIDICULOUS, ESPECIALLY FOR A SAFETY ITEM SUCH AS BRAKES. THIS SAFETY ISSUE NEEDS TO BE ADDRESSED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10450132March 3, 2012
ENGINE AND ENGINE COOLING
WHEN ACCELERATING FROM IDLE, SUCH AS SITTING AT A STOP SIGN, STOP LIGHT, OR WAITING TO PULL OUT ONTO THE HIGHWAY, THE ENGINE WILL JUST START TO MOVE THE CAR AND THEN DELAY, ALLOWING YOU TO PUSH THE ACCELERATOR PEDAL ALL THE WAY TO THE FLOOR WITH NO RESPONSE FOR 2-4 SECONDS. THIS HAPPENS AT ALL TIMES OF DAY AND WEATHER. THE ONLY COMMON FACTOR IS THAT IT HAPPENS AFTER THE CAR HAS BEEN AT IDLE FOR A MOMENT, SUCH AS COASTING THROUGH A PARKING LOT OR SITTING AT A TRAFFIC LIGHT. IT HAPPENS ABOUT EVERY 2-4 DAYS. VERY DANGEROUS AS I HAVE ALMOST BEEN HIT TWICE NOW PULLING OUT ONTO A HIGHWAY ONLY FOR THE ENGINE TO STALL. THE ENGINE NEVER TURNS OFF, IT JUST DOESN'T RESPOND TO THE ACCELERATOR PEDAL. I SEE ON THE INTERNET THAT THIS IS HAPPENING TO OTHER PEOPLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10450104March 2, 2012
SUSPENSION
TL* THE CONTACT OWNS A 2009 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE DRIVING 5 MPH OVER A ROAD BUMP, THE CONTACT HEARD A VIBRATION FROM THE FRONT END OF THE VEHICLE. THE VEHICLE WOULD THEN BECOME UNSTABLE AND THE CONTACT WOULD HAVE TO HOLD THE STEERING WHEEL WITH FORCE IN ORDER FOR IT TO REMAIN STRAIGHT. THE VEHICLE WAS TAKEN TO THE DEALER WHO ADVISED THE CONTACT THAT THE FRONT AXLE HAD BECOME EXTREMELY LOOSE. THE DEALER VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 55,603 AND THE CURRENT MILEAGE WAS 66,578.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10449944March 1, 2012
STEERING, SUSPENSION
TL* THE CONTACT OWNS A 2012 HYUNDAI SONATA. THE CONTACT STATED THAT THE STEERING WHEEL WOULD MOVE FROM LEFT TO RIGHT ABNORMALLY WHEN DRIVING AT ANY SPEED. THE STEERING BECAME HARD TO CONTROL AND CAUSED THE VEHICLE TO SWERVE OUT OF THE LANE IN WHICH THE CONTACT WAS TRAVELING. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES FOR THE FAILURE. THE DEALER PERFORMED AN ALIGNMENT TWICE BUT FAILURE WAS NOT CORRECTED. THE STEERING CONTINUED TO PULL FROM SIDE TO SIDE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THE CONTACT THAT THE VEHICLE WAS SAFE TO DRIVE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 250 AND THE CURRENT MILEAGE WAS 2,000. UPDATED 03/21/12 *BF THE CONSUMER STATED THE STEERING WHEEL DOES NOT MOVE IF SHE HOLDS IT STRAIGHT. HOWEVER, THE VEHICLE DOES GO TO THE LEFT AND RIGHT ON ITS OWN. WHILE DRIVING, THE CONSUMER STATED CONSTANT CORRECTIONS ARE NEEDED TO KEEP THE VEHICLE IN RIGHT DIRECTION. UPDATED 03/23/12
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10449984March 1, 2012
VISIBILITY
BOTH SUN VISORS ON MY 2007 SONATA BROKE WITHIN WEEKS OF EACH OTHER. THEY WILL NOT STAY UP. THEY BROKE AFTER 60,000 MILES SO THEY ARE NO LONGER UNDER WARRANTY. AFTER READING ON THE INTERNET ABOUT THE NUMBER OF DRIVERS WHO HAD THE SAME PROBLEM FROM 2006 TO 2008, HYUNDAI SHOULD HAVE HAD A RECALL. KNOWING THEY HAD A PROBLEM BACK IN 2006 AND ALLOWING THIS PROBLEM TO GO ON FOR 2 MORE YEARS IS IRRESPONSIBLE AND THE HYUNDAI CAR SOMPANY SHOULD BE MADE TO REPLACE ALL THE DEFECTED SUN VISORS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10449634February 28, 2012
SERVICE BRAKES, HYDRAULIC
THE BRAKING SYSTEM ON THIS VEHICLE IS POORLY ENGINEERED AND EXTREMELY FRUSTRATING TO THE CAR OWNER. AFTER 16,000 MILES, MY REAR BRAKES BEGAN SQUEALING. AFTER INSPECTION, IT WAS DETERMINED THAT THE BACK BRAKES ARE STICKING ON AND GRINDING OFF AGAINST THE ROTOR. THIS IS A RECURRING PROBLEM THAT CAN NOT BE FIXED, WITH MULTIPLE REPLACEMENTS THE ONLY CHOICE. IN THE FOUR YEARS I HAVE OWNED THE VEHICLE, I HAVE GONE THRU 5 SETS OF BRAKE PADS AND 4 ROTORS, WITH NO END IN SIGHT AS LONG AS I KEEP THIS CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10449462February 27, 2012
POWER TRAIN, ELECTRONIC STABILITY CONTROL (ESC)
UNABLE TO SHIFT THE CAR INTO DRIVE FROM PARK. WHILE STOPPED AT A RED LIFT THE CAR FAILED TO ACCELERATE WHEN PRESSING ON THE GAS. HAD TO PLACE THE CAR IN PARK AND TURN IT OFF. WHEN CAR WAS STARTED AGAIN IT FAILED TO BE PLACED INTO DRIVE. HAD TO KEEP RESTARTING CAR TO GET IT TO SHIFT INTO GEAR. ESC LIGHT COMES ON WHEN THIS HAPPENS AND SAFETY ON EVEN AFTER ABLE TO SHIFT INTO PARK. ESC DOES NOT WORK PROPERLY WHEN THIS OCCURS. CAR DOES NOT HANDLE PROPERLY WHILE ON ICE, SNOW OR WET GROUND. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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