Hyundai Sonata Complaints

17,026 consumer complaints on file.

#10454336April 6, 2012
STRUCTURE:BODY:TRUNK LID
TRUNK LID WILL OPEN WHEN VEHICLE IS SITTING IN STILL AND THE KEYS ARE REMOVED FROM THE VEHICLE AND ARE LAYING STATIONARY. THIS HAS HAPPENED ON MY VEHICLE NUMEROUS TIMES OVER THE LAST SIX MONTHS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10454260April 5, 2012
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE DRIVING 50 MPH, SHE ENGAGED THE BRAKES BUT THE VEHICLE DID NOT STOP. THE VEHICLE WAS TAKEN TO THE DEALER, WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OFFERED NO ASSISTANCE BECAUSE THE DEALER WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 7,500 AND THE CURRENT MILEAGE WAS 8,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10454275April 5, 2012
AIR BAGS
TL* THE CONTACT OWNS A 2007 HYUNDAI SONATA. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED, INDICATING A DEFECT IN THE AIR BAG. THE CONTACT TOOK THE VEHICLE TO THE DEALER, WHERE THE SEAT CUSHIONS AND AIR BAG HARNESS WERE REPLACED. THE FAILURE CONTINUED. THE VEHICLE WAS TAKEN TO THE DEALER APPROXIMATELY NINE TIMES. THE CONTACT EXPRESSED CONCERNS OVER BEING INVOLVED IN A CRASH IN WHICH THE AIR BAGS DID NOT DEPLOY. THE FAILURE MILEAGE WAS 8,942. UPDATED 04/25/12 *BF UPDATED 6/15/2012 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10453996April 3, 2012
ELECTRICAL SYSTEM
IGNITION KEY DOES NOT TURN AT ALL. STEERING DID NOT LOCK UP INITIALLY, BUT WHEN I TRIED TO TURN THE KEY ALONG WITH STEERING, IT GOT LOCKED....EVEN AFTER THAT STEERING WOULD MOVE A BIT (NOT REALLY STALLED). CALLED AAA, COUPLE OF GUYS CAME OVER, TRIED TO UNLOCK THE IGNITION BY PUTTING IT IN NEUTRAL AND MOVING(SHIFT OVERRIDE), BUT OF NO HELP. CALLED ONE OF MY FRIEND WHO HAS A HYUNDAI SONATA AS WELL, HE SAID IT HAPPENS OFTEN ON HIS CAR...HE TRIED FOR 10-15 MINS...GOT THE MAGICAL COMBINATION OF BRAKE, STEERING AND IGNITION KEY TURNS AND IT FINALLY WORKED. DID A SEARCH ON INTERNET AND APPARENTLY ITS NOT UNCOMMON FOR HYUNDAI'S AT ALL. HATE TO SPEND MONEY FOR A DESIGN FLAW FROM THE MANUFACTURER, ESPECIALLY AS THE CAR IS ONLY 5-6 YEARS OLD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10454006April 3, 2012
ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM, SERVICE BRAKES, HYDRAULIC
THE 2011 SONATA IS UNABLE TO START BY PRESSING DOWN ON BOTH THE BRAKE PEDAL AND START BUTTON. I HAD THIS PROBLEM FOR OVER 3 MONTHS. THIS FAILURE HAPPENS ABOUT 1-2 TIMES A WEEK. ONCE FAILED TO START, THE BRAKE PEDAL LOCKED UP WHILE THE DASHBOARD DISPLAY STILL SAYS "PRESS DOWN BRAKE PEDAL TO START." WITH REPEATED TRIES TO START THE CAR, IT SOMETIMES STARTED AFTER 5-10 MINUTES, BUT SOMETIMES IT TOOK OVER 1 HOURS TO START THE ENGINE. HYUNDAI DEALERSHIP SAID THEY CANNOT HELP BECAUSE THE PROBLEM CANNOT BE REPRODUCED WHEN THEY SERVICE THE CAR. IT IS A RATHER NEW CAR BUT VERY UNRELIABLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10453768April 2, 2012
AIR BAGS:FRONTAL, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED WHILE DRIVING 63 MPH THE CRUISE CONTROL WAS ENGAGED. UPON APPROACHING ANOTHER VEHICLE HE APPLIED THE BRAKES IN ORDER TO DISENGAGE THE CRUISE CONTROL BUT THE VEHICLE ACCELERATED AND CRASHED INTO THE REAR END OF A VEHICLE. UPON IMPACT, THE AIR BAGS DID NOT DEPLOY. NO ONE WAS INJURED. THE POLICE WERE CONTACTED AND A REPORT WAS FILED. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE FROM THE CRASH SITE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE REPAIRED; HOWEVER, NO ONE INVESTIGATED THE CRUISE CONTROL FAILURE. THE FAILURE AND CURRENT MILEAGE WAS APPROXIMATELY 26,000. UPDATED 06/05/12 *BF
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10453811April 2, 2012
STEERING
2012 SONATA LTD 2.0T - STEERING IS DIFFICULT TO CONTROL AT RANDOM TIMES AND AT VARIOUS SPEEDS. HOWEVER, IT IS ESPECIALLY NOTICEABLE AT HIGHWAY SPEEDS. CAR PULLS IN BOTH DIRECTIONS BUT MAINLY LEFT. MUST KEEP STEERING WHEEL TURNED SLIGHTLY TO THE RIGHT MOST OF THE TIME TO KEEP THE CAR STRAIGHT AT HIGHWAY SPEEDS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10453699April 1, 2012
STEERING
VEHICLE DOES NOT TRACK STRAIGHT. PULLS TO THE LEFT OR RIGHT AT ANY SPEED. PARTICULARLY AFTER MAKING A LEFT OR RIGHT TURN, EITHER AS A LANE CHANGE OR A PROPER TURN. TOOK IT TO THE DEALERSHIP AFTER THE SECOND WEEK OF OWNERSHIP AND HAD THEM TEST THE CAR. THEY INFORMED ME THAT NOTHING WAS WRONG, AND MAYBE THE ISSUE WAS TORQUE STEER. I TOLD THEM THAT I KNOW ABOUT TORQUE STEER AND THAT IT WAS NOT THE ISSUE. THEY SAID EVERYTHING LOOKED GOOD AFTER THEIR TECH AND SERVICE MANAGER TOOK IT OUT FOR A TEST DRIVE. I WILL BE GOING IN TOMORROW FOR A SECOND LOOK AT THE VEHICLE BECAUSE IT SEEMS TO BE GETTING PROGRESSIVELY WORSE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10453667March 31, 2012
SERVICE BRAKES, AIR
DRIVERS SIDE BRAKE PADS WEARING PREMATURELY. PADS ARE STAYING AGAINST THE ROTOR. IT APPEARS TO BE A DEFECTIVE CALIPER. THE CALIPER SLIDES WORK SMOOTHLY, PADS MOVE FREELY, NOTHING SEEMS TO BE WRONG BUT THE CALIPER STICKS WITH NO APPARENT CAUSE. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10453678March 31, 2012
SEAT BELTS
THE CAR WAS PURCHASED NEW IN FEB 2012. WE NOTICED THE REAR SEAT BELTS HAVE FRAYED, THE REAR MIDDLE SEAT BELT HAS BEGUN TO FRAY TROUGH 1/2 INCH OF THE BELT AND THE REAR PASSENGER SIDE BELT IS FRAYED THROUGH APX. HALF. BOTH OF THESE TEARS ARE NEAR THE TOP AT THE POINT NEAR THE EXIT FOR THE RETRACTION ASSEMBLY. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10453623March 30, 2012
AIR BAGS
I RECEIVED A RECALL LETTER FROM HYUNDAI . I CALLED AND GOT THE ANSWER EVERY THING IS OK. BUT A FEW DAYS AGO, I TRIED TO ADJUST PASSENGER SIDE SEAT. SUDDENLY THE AIRBAG SIGNAL TURNS ON. I WENT TO THE DEALER TO FIX IT. THEY SAID THERE IS NO ISSUES IN MY CAR. I DO NOT UNDERSTAND WHERE IS RECALL. AIRBAG IS BIG ISSUE ON SAFETY. I MUST TURN THE AIRBAG LIGHT OFF . BIG PROBLEM IS STILL EXIST. WHAT DO I DO? THEY TRY TO HIDE RECALL. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10453351March 28, 2012
ELECTRICAL SYSTEM, POWER TRAIN:AUTOMATIC TRANSMISSION, EQUIPMENT
FROM: [email protected] SUBJECT: RE: HYUNDAI SONATA 2011 DATE: TUE, 6 MAR 2012 18:01:34 -0700 DEAR JAVIER RIVERA: THANK YOU FOR CONTACTING HYUNDAI MOTOR AMERICA. WE APPRECIATE THE OPPORTUNITY TO ASSIST YOU, BUT WE APOLOGIZE FOR THE CIRCUMSTANCES THAT PROMPTED YOUR CONTACT. WE WOULD LIKE TO REFER YOU TO YOUR SERVICING DEALERSHIP FOR THE DIAGNOSIS OF YOUR BATTERY CONCERN PRIOR TO ANY DECISIONS BEING MADE ABOUT A BUYBACK SITUATION. WE APOLOGIZE FOR ANY INCONVENIENCE THIS MAY CAUSE YOU BUT WE NEED ADDITIONAL INFORMATION REGARDING YOUR SITUATION TO REVIEW YOUR CASE FURTHER. ONCE YOU HAVE CONTACTED YOUR DEALERSHIP FOR THE REPAIR DETAILS, PLEASE CONTACT US WITH THE DEALERSHIP CONTACT INFORMATION THAT INCLUDES WHO IS WORKING WITH YOU AND WHAT THEY ARE OFFERING TO DO TO ADDRESS YOUR CONCERNS. WE HAVE DOCUMENTED YOUR COMMENTS. YOUR CASE NUMBER 4751061 CAN BE REFERENCED IF WE CAN PROVIDE FURTHER ASSISTANCE. THANK YOU FOR CONTACTING HYUNDAI MOTOR AMERICA. TO: [email protected] SENT: MON, 05 MAR 2012 20:55:27 -0700 SUBJECT: HYUNDAI SONATA 2011 TO WHOM IT MAY CONCERN, I AM THE OWNER OF A HYUNDAI SONATA HYBRID 2011. I RECENTLY BOUGHT THE CAR IN NOVEMBER 2011. I WAS VERY EXCITED OF BUYING MY FIRST HYBRID AND THE SIGNIFICANT SAVINGS IN GAS. I HAVE BEEN HAPPY WITH THE CAR, ALTHOUGH I HAVE REALIZED THAT THE SAVINGS IN GAS WERE GOOD IN THE BEGINNING, BUT HAVE DRAMATICALLY DECREASE LATELY. I THOUGHT IT WAS OUR DRIVING AND HAD NOT PAID TOO MUCH ATTENTION TO THIS UNTIL YESTERDAY WHEN THE FOLLOWING INCIDENT OCCURRED. YESTERDAY, SUNDAY MARCH 4, 2012, AROUND 9:00 AM ON OUR WAY TO CHURCH WITH THE ENTIRE FAMILY, WHILE MY SON, 15 YEARS OLD WITH A LEARNERS PERMIT. OUT OF THE BLUE THE CAR JERKED, STALLED AND COMPLETELY LOST POWER ON SOUTHWEST PARKWAY. MY SON, AN INEXPERIENCE DRIVER, TOTALLY PANIC AND ALMOST CRASHED INTO A PASSING CAR. THE CAR WAS TOWED TO THE DEALER, ROUND ROCK HYUNDAI IN TX. TODAY THE DEALER WAS UNABLE TO GIVE ADDITIONAL IN
Crash:
No
Fire:
No
Injuries:
4
Deaths:
0
#10453389March 28, 2012
AIR BAGS
AIR BAG WARNING LIGHT WENT ON AND STAYED ON AFTER HORN WAS HONKED. AIR BAG WARNING LIGHT IS STILL ON. HOW IS IT THAT THIS IS NOT A LONG-TERM WARRANTY ITEM SIMILAR TO SEAT BELTS? AFTER A SIMPLE WEB SEARCH, IT APPEARS THESE SENOR TYPE SYSTEMS DO NOT LAST FOR THE SHORT WARRANTY PERIOD ALLOWED. I DON'T HAVE $300.00 TO FIX THIS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10453213March 27, 2012
FUEL SYSTEM, GASOLINE
2006 HYUNDAI SONATA. VEHICLE WAS PARKED OVERNIGHT . THE VEHICLE WOULD NOT START IN THE MORNING AND WAS TOWED TO A REPAIR FACILITY. AN INDEPENDENT MECHANIC EXAMINED THE VEHICLE AND STATED THAT THE FUEL PUMP HAD NO PRESSURE, THAT THE HOUSING WAS MELTED/BURNED AND HAD A FAULTY/WORN CONNECTION. AS SUCH, THE PUMP WAS INOPERABLE CAUSING THE FAILURE. HYUNDAI OF HUNTINGTON, NY STATED BACKORDER OF FUEL PUMPS WITH NO ETA FROM THE MANUFACTURER AND HOUSING WAS ALSO UNAVAILABLE. THE DEALERSHIP OFFERED NO ASSISTANCE AS "NOT COVERED BY POWERTRAIN WARRANTY." INDEPENDENT MECHANIC HAVING DIFFICULTY FINDING SUITABLE REPLACEMENT/NEW PART(S). THE FAILURE MILEAGE WAS APPROXIMATELY 36,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10452999March 26, 2012
AIR BAGS
TL* THE CONTACT OWNS A 2003 HYUNDAI SONATA. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED CONSTANTLY. THE VEHICLE WAS TAKEN TO A MECHANIC WHO INSPECTED THE AIR BAGS AND STATED THAT THE VEHICLE SHOULD BE TAKEN TO THE DEALER FOR REPAIRS. THE DEALER WAS NOTIFIED BUT THE CONTACT DID NOT TAKE THE VEHICLE TO THE DEALER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 90,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10453009March 26, 2012
AIR BAGS, VISIBILITY, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THEY ADVISED HIM THAT THE AIR BAG SENSOR NEEDED TO BE REPROGRAMMED. THE VEHICLE WAS REPAIRED FOR THE SENSOR. AFTER LEAVING THE DEALER, THE LIGHT ILLUMINATED AGAIN. IN ADDITION, THE VEHICLE REFUSED TO START ON ONE OCCASION AND THE CONTACT NOTICED SMOKE COMING FROM THE ENGINE. THE VEHICLE WAS LATER TOWED TO THE DEALER WHERE THEY ADVISED HIM THAT THE GROUND CABLE WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED FOR THE GROUND CABLE. THE CONTACT ALSO STATED THAT THE FRONT DRIVER SIDE WINDOW WAS OPEN AND COULD NOT BE CLOSED. THE WINDOW FAILURE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 14,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10453022March 26, 2012
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2009 HYUNDAI SONATA. THE CONTACT STATED THAT THE VEHICLE EMITTED A SQUEAKING NOISE WHILE DRIVING. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC, WHO PERFORMED AN INSPECTION. THE CONTACT WAS INFORMED THAT THE REAR BRAKES WERE PREMATURELY WORN DUE TO DEFECTIVE CALIPERS. THE BRAKE PADS AND ROTORS WERE REPLACED. THE MECHANIC REPAIRED THE CALIPERS UNTIL THEY WERE IN WORKING CONDITION. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGES WERE 26,700. THE CONSUMER WAS INFORMED THE REAR PADS AND ROTORS WERE COMPLETELY WORN DUE TO RUST ON THE ROTORS EVEN THOUGH THE FRONT BRAKES WERE IN GOOD CONDITION. UPDATED 06/04/12
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10452945March 25, 2012
ELECTRONIC STABILITY CONTROL (ESC), SERVICE BRAKES, HYDRAULIC
IN THE LAST MONTH OF MARCH 2012, WHEN DRIVING IN TOWN OR ON THE HIGHWAY, MY ESC LIGHT WILL COME ON FOR NO REASON IN PERFECT WEATHER CONDITIONS AND THEN WHEN I STOP SOMEWHERE E.G. TO LET MY CHILD OUT IN THE SCHOOL LINE, I WILL PUT MY CAR IN PARK, IF THIS IS AN OCCASION THAT MY ESC LIGHT HAS COME ON IT WILL NOT LET ME TAKE MY CAR OUT OF PARK, UNLESS I TURN THE CAR ON AND OFF SEVERAL TIMES, ALSO WHEN THE ESC LIGHT COMES ON THERE IS A PRETTY BIG DELAY IN MY BRAKES AND ACCELERATIONS. I AM WORRIED ABOUT MY CHILDREN'S SAFETY WHILE IN MY CAR BECAUSE I AM NOT SURE IF ONE DAY IT MAY CAUSE A SERIOUS ACCIDENT BUT I HAVE SEARCHED EVERY WHERE AND CAN NOT FIND A RECALL ON THIS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10452753March 23, 2012
POWER TRAIN
SEVERAL INSTANCES OF CLUTCH DROPPING TO FLOOR (USUALLY IN HIGH SPEED URBAN TRAFFIC) MAKING SHIFTING IMPOSSIBLE, AND LEADING TO PULLING ON TO SHOULDER AND ROLLING UNTIL ENGINE KILLS AT LOW SPEED. HAVE REPORTED TO HYUNDAI, AND TAKEN TO DEALER...THEY SAY WITHOUT DUPLICATING THE PROBLEM, THEY CAN'T FIX. THIS HAS NOW HAPPENED ABOUT A HALF DOZEN TIMES BETWEEN 10,000 AND 44,000 MILES. IT IS DANGEROUS.. I AM TRYING TO DOCUMENT WITH HYUNDAI AS MUCH AS POSSIBLE, AS THEY APPARENTLY ARE NOT INTERESTED UNTIL SOMEONE GETS HURT OR WORSE.. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10452802March 23, 2012
VEHICLE SPEED CONTROL
I WAS DRIVING INTO A PARKING SPACE IN A PARKING LOT AND CAME TO A STOP WHEN THE CAR SUDDENLY ACCELERATED, JUMPED A CURB WHICH WAS FIVE INCHES HIGH AND FIVE INCHES WIDE, SMASHED INTO A FENCE AND CAME TO REST ON A SCATTERED PILE OF BRICKS. I HURT MY KNEE WHICH HIT THE DASHBOARD. THIS INJURY DID NOT REQUIRE HOSPITALIZATION ALTHOUGH I WAS IN A STATE OF SHOCK.THERE WAS CONSIDERABLE DAMAGE TO THE CAR WHICH IS NOW IN THE BODY SHOP. IT WILL TAKE THREE WEEKS AT LEAST TO REPAIR THE CAR. IN THE MEANTIME I AM DRIVING A RENTAL CAR. I BELIEVE THIS COULD BE A CASE OF UNINTENDED SUDDEN ACCELERATION CAUSED BY AN ELECTRONIC MALFUNCTION. I THINK THIS ACCIDENT NEEDS TO BE INVESTIGATED THOROUGHLY. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0

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