Hyundai Sonata Complaints

17,026 consumer complaints on file.

#11647048March 7, 2025
STEERING
When turning the steering wheel to the left, the steering wheel jerks and pulls to the left, gets stuck some and the jerk back into place when coming out a left turn or curve to balance steering wheel position. Searched for recall and took to Hyundai but they could not find anything. They say maybe purchase tires, rotate your tires and/or wheel alignment. I have done it all. They said they heard others say that but don't see a recall or know what would cause it. Went on Reddit, and others are having the same problem. Therefore, there is a problem this jerking issue. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11646538March 5, 2025
ENGINE
Coolant system leaks in to the engine or exhaust system, which is evident in white smoke exhaust and coolant level dropping. In my situation, I required an entire container of coolant to perform a daily commute, and the reservoir was empty by the time I made it to the dealership. Car is rendered undrivable due lack of coolant and engine overheating. My car was in the dealership repair facility for 6 weeks awaiting parts on back order due to nationwide shortage. A technical service bulletin has been issued for this manufacturer defect (23-EM-009H). Cost of repairs was roughly $2,300.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11646605March 5, 2025
ENGINE
2015 Hyundai Sonata - original owners. Started burning and engine light came on at 124,000 miles. Took it to dealer to be diagnosed and have oil changed. They called said engine oil was sludged up, they would not even change the oil, and said it needed the engine replaced $9500. We contacted corporate Hyundai who said there was an extended warranty on the engine if the failure was related to connecting rod bearing wear. We were assigned a case and the rep contacted the dealer who said our vehicle didn’t qualify. In doing research we’ve read that this damage cannot be determined without dropping the oil pan. We questioned the rep about this and was told we didn’t qualify because of the maintenance on the vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11646486March 5, 2025
ENGINE, ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
I purchased this vehicle brand new off of the lot February 2024. Since then, I have had two incidents where in the middle of driving my vehicle has completely shut off. The first experience, I was driving 50+ mph. First my headlights went out, my engine shut off, my dashboard shut off, and I was cruising without power or control over my vehicle for about 5 seconds before everything turned back on. I took my car to the dealership where they “could not confirm concern” after driving around for 15 miles trying to recreate the issue. They stated no codes or issues were shown on their end and returned the car to me. 6 months later during late October, my car did the same thing. I was driving 40+ mph and my car shut off in the middle of me driving. I contacted my dealership to inform them it happened again. They told me they did not have any available appointments to bring my car in. Out of frustration I did not bring it in until a few weeks ago for a regular check up. I gave them the exact date and time that my vehicle shut off and they again could not find the issue that caused the car to turn off. I was informed by a Hyundai representative that he anticipates this issue getting worse as it happened twice in the first year of owning it. That when it happens again to get my car towed by Hyundai roadside assistance and straight to the dealership. As stated, I lose complete control of the vehicle. Luckily both instances I have been on a straight road but I have concerns that this could happen at the wrong time leaving my injured.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11646177March 4, 2025
ENGINE AND ENGINE COOLING
The contact owns a 2013 Hyundai Sonata. The contact stated that while driving at an undisclosed speed, the vehicle lost automotive power. The contact stated that while reaching over the passenger seat, the gear shifter was knocked into a lower gear and would not switch back into the drive gear. In addition, the contact stated she managed to pull over the shoulder of the road before going over a curb and crashing into a grass field which brought the vehicle to a stop. No warning lights illuminated. A police report was not filed. The contact did not sustain or seek medical attention for any injuries. The vehicle was towed to a local independent mechanic where it was left for diagnoses and repairs. The local dealer was not contacted. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 17V226000 (Engine and Engine Cooling) however the VIN was not included. The manufacturer was made aware of the failure. The failure mileage was approximately 83,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11646147March 4, 2025
UNKNOWN OR OTHER
The DAW (Driver Attention Warning) system is obtrusive and a distraction to safe driving. The alert makes an audible "Beep" and the drivers display lights up with a warning to "Take a break". This alert will continue every 5 minutes if on a winding road until the car is stopped and the engine is turned off. When operating the vehicle in a safe manner keeping my eyes on the road and having the beeping and warning lights distracting me is quite the opposite of its intended purpose. In previous year models this could be turned off by the owner. This is not so with the 2024, 2025 models. This is not isolated to this vehicle but a search of the internet will find many frustrated owners all voicing their concerns. A safety alert system should not become a safety hazard. The dealer has no solution. The alert system cannot be turned off or it's sensitivity adjusted. The manufacturer has so far not responded to my complaints.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11645912March 3, 2025
ELECTRICAL SYSTEM
The 12 v battery drains repeatedly causing the car to be without power . Requires opening the car with a manual key . Happens within as little of 3 days of not being driven . Dealer stated battery was without issues has continued to occur . Loses potential safety risk as entry into car becomes compromised especially if cold outside
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11645942March 3, 2025
VEHICLE SPEED CONTROL
When you accidently hit the side of the brake pedal or slightly touch the brake pedal there is a rubber brake pedal stopper that engages the brake light switch. The brake pedal stopper eventually gets a hole in the middle and will not completely push the tab on the brake light switch all the way and sometime it will not completely release. When this happens and you try to accelerate the car with the gas pedal the car will not respond. In fact, it will actually start to decelerate. This is dangerous if you are trying to pass a vehicle or trying to make a turn with oncoming traffic because the car is slow to respond. Sometimes the car will not respond when you are at a dead stop and press the accelerator. When you pump the gas the switch will let loose from the rubber pedal stopper that is holding it and the car will jump forward suddenly. You could rear end another car very easily. Go to this YouTube video for a better explanation: [XXX] . This condition has happened multiple times and occurs randomly. I have been fortunate not to have an accident. A $3.00 part suppose to fix the problem but most technicians don't know about this simple fix. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11646011March 3, 2025
ENGINE AND ENGINE COOLING
The contact owns a 2013 Hyundai Sonata. The contact stated that there was white smoke coming from the exhaust pipe. While driving at approximately 45 MPH, the vehicle stalled. The contact coasted right into the neighborhood and stopped in front of the neighbor's home. The vehicle remained parked. The contact stated that the front driver’s side seat belt failed to lock in the latch intermittently. The contact spoke with the dealer, before the failure, who confirmed that the vehicle was not included in NHTSA Campaign Number: 17V226000 (Engine and Engine Cooling); because the vehicle was previously inspected under the recall and it was deemed that the engine did not need to be replaced, and that the recall was closed. The dealer was not contacted after the failure. The vehicle was diagnosed or repaired for engine or seat belt failures. The manufacturer was not informed of the failure. The failure mileage was 169,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11646077March 3, 2025
ENGINE
The contact owns a 2016 Hyundai Sonata. The contact stated while driving 50 MPH, the check engine warning light illuminated. The contact smelled burning engine oil coming from the engine. The vehicle was taken to the dealer to be diagnosed. The contact stated that a friend arrived at the residence to inspect the vehicle. Upon inspecting the vehicle, the friend became aware that oil was leaking from the head gasket. The contact stated that the friend used an ODB scanner and retrieved DTC: P1326. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 20V746000 (ENGINE); however, the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was approximately 135,558.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11646124March 3, 2025
UNKNOWN OR OTHER
My family purchased the vehicle as a gift to me in 2018. It had 17,000 miles on it and was previously owned by an older woman who hardly used it, according to the salesman at North Freeway Hyundai in Spring, TX. In 2019, the AC compressor failed in the middle of summer. In Texas, being in a car with no AC in the summertime can and has been deadly. I had the part replaced at the same dealership as mentioned above. The part began to fail again at the end of 2024. When doing research on the issue, it came to my attention that this is a known issue pertaining to my vehicle, and that Hyundai is aware. Again, particularly in the south, this IS a safety hazard. Hyundai confirms that a couple different issues with the car can cause a “premature failure” of the compressor. I’ve replaced it once before and it’s incredibly expensive, and I don’t think it should already be failing again, and it sounds like Hyundai agrees with me. The logical thing to do here is to issue a recall on the part, which would allow myself and others with this issue to get it fixed at no cost. I can’t afford a major repair like this, as I just recently replaced the catalytic converter and o2 sensors as well. This cost should not be placed on the consumer when Hyundai is seemingly aware there is an issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11645969March 3, 2025
ENGINE, FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:INJECTORS
The contact owns a 2021 Hyundai Sonata. The contact stated while pulling out of a parking lot, the vehicle failed to accelerate as intended and started shaking abnormally. The check engine warning light was illuminated. The vehicle was taken to the residence. The vehicle was towed to an independent mechanic where it was diagnosed that the fuel injector needed to be replaced. The vehicle was towed to a dealer where it was diagnosed that all four fuel injectors needed to be replaced. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was 47,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11645860March 2, 2025
ENGINE, UNKNOWN OR OTHER
While driving the vehicle under normal conditions, the vehicle lost power. Eps, and oil lights came on engine completely shut off. I changed belt, alternator and starter. It rolled over 3 times and seized. There doesnt appear to be a rod slung, or cracks in the block, but ive spent almost 2000 dollars trying to get it running and have another 1300 in parts waiting to rebuild the motor.I know there is a recall on the motors, but never received mail or any attempt at engine replacement.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11645548February 28, 2025
AIR BAGS
The contact owned a 2009 Hyundai Sonata. The contact stated that while his daughter was driving at 45 MPH, the vehicle was turning the corner. It was unknown if any warning lights were illuminated. As a result, the vehicle was T-boned by a vehicle that was turning the corner, then crashed and the vehicle came to a stop at an unknown location. Most of the impact was received from the front passenger side. The other divers speed was unknown. None of the air bags deployed. The contact suffered injuries to the head and the lungs when she impacted the steering wheel. The contact was taken to the hospital by an ambulance. The contact's daughter was in a coma and had brain trauma and a punctured lung. A police report was filed. The vehicle was towed to a tow yard. The other vehicle owner was injured as well, the extent of his injuries was unknown. There was no property damage. The manufacturer was not made aware of the failure. The failure mileage was 140,000.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11645643February 28, 2025
STEERING, AIR BAGS
MY HYUNDAI HAS A LOOSE STEERING WHEEL WITH AN AIR BAG LIGHT ON IT. SO WHEN YOU DRIVE THE STEERING IS WEAK. I RECEIVED A NOTICE THAT THEIR WAS A PROBLEM WITH THE STEERING IN RECALL, BUT NOW ITS NOT FOUND. WHY? MY AIR BAG I BELIEVE IS NOT GOING TO WORK BECAUSE THE LIGHT IS ON FOR AIR BAG.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11645253February 27, 2025
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
When driving. Slow down to turn or to use round about car goes into EV. When i go to accelerate the gas motor will not re engage and the hybrid alarm system will go off. I lose all power to go any where. I have to pull over shut my car off give it a min then restart so the motor will come back on so i can drive again. I have to do this mulitple time in a 20 mile drive.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11645375February 27, 2025
STEERING, ELECTRICAL SYSTEM
Power steering failed, car diagnosed with code C2412 & Hyundai refuses to take accountability
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11645450February 27, 2025
ENGINE
On February 15, I was on my way heading back home driving in the freeway went my car randomly started jerking. I pull over to the side on the road pop the engine, did a visible check and i didn’t see anything. I went back on the road and it happened again, this time my check engine light came on and the car car started to knock very bad since then. I did a diagnostic scan and a code, P1326 came up saying that something is wrong with my knock sensor. Went and took it to a mechanic and I was told that my engine is gone and I need to replace it. Also that Hyundai has been having issues of the engine for a while.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11644980February 26, 2025
ENGINE
The contact owns a 2016 Hyundai Sonata. The contact stated while reversing, the vehicle was shaking abnormally. The contact stated that the check engine warning light illuminated, and engine oil was added to the engine. The contact stated that the failure was like NHTSA Campaign Number: 20V746000 (Engine). The vehicle was taken to the local dealer, where an oil consumption test was performed, and it was determined that additional testing was needed and that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11644747February 25, 2025
ENGINE
My Hyundai is having oil consumption issues, Hyundai isn't stepping up and won't pay for my consumption test saying it's out of warranty, it's a 2019 with only 69895 miles on it. We are the second owner and there's been no maintenance done on this car for the year that we've owned it. We have all the oil change records and although we didn't start until January to regularly record the oil we were needing to put in we only get about 600 miles before we need to had 3/4 to 1 full quart. I know this is an issue that's been happening to numerous Hyundai owners and I'm reaching out as I feel something more needs to be done. I have a 2013 Sonata that had a recall on it and I got a full engine replacement on that at 135,000 miles. Is NHTSA looking at recognizing this as something that Hyundai needs to take ownership of? I apologize for rambling, but this is so frustrating. Thank you for your time, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Hyundai Sonata