Hyundai Sonata Complaints

17,026 consumer complaints on file.

#10559994January 15, 2014
EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM), EQUIPMENT
THE NAV RADIO FREEZES UP. RESTARTS RANDOMLY OVER AND OVER. CAN STILL TUNE THE RADIO AND SOUND THROUGH STEERING WHEEL BUT CANNOT SEE ANYTHING ON THE NAV SCREEN. THIS HAPPENED A DAY AFTER THE CAR WAS PURCHASED. THE DEALER WAS CONTACTED AND SAID THAT THE WARRANTY WAS UP. WOULD REALLY LIKE TO GET THIS ISSUE FIXED, AS THIS IS WHY THE CAR WAS PURCHASED. FOR THE NAVIGATION FEATURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10560080January 15, 2014
STEERING
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT WHEN DRIVING OVER 35 MPH, THE VEHICLE WOULD DRIFT INTO THE NEXT LANE ON EITHER SIDE AND WOULD NOT REMAIN IN A STRAIGHT LINE. THE ALIGNMENT WAS ADJUSTED BY THE DEALER ON THREE SEPARATE OCCASIONS BUT THE DEFECT WAS NOT REMEDIED. THE MANUFACTURER WAS NOTIFIED AND NO SOLUTION WAS OFFERED. THE FAILURE MILEAGE WAS 100. UPDATED 02/27/14*LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10559566January 13, 2014
SERVICE BRAKES
REAR DRIVER SIZE PADS AND ROTORS HAD TO BE REPLACE WHEN THE CAR ONLY HAD 14K MILES. REAR PADS AND ROTORS HAVE TO BE REPLACED EVERY 5-6 MONTHS. THE BRAKES WERE BURNING AND SMOKING. DEALER SAYS ITS NORMAL WEAR AND TEAR. TOOK CAR TO ANOTHER REPAIR SHOP AND WAS TOLD THIS IS NOT NORMAL AND BRAKE PADS AND ROTORS SHOULD NOT HAVE TO BE REPAIRED EVERY 5-6 MONTHS, THE BRAKING SYSTEM IS FAULTY AND IF NOT REPAIRED IT COULD CAUSE THE BRAKES TO FAIL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10559601January 13, 2014
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2010 HYUNDAI SONATA. THE CONTACT STATED THAT EXTERIOR PLASTIC DOOR HANDLES WERE DEFECTIVE AND THAT THE REAR DRIVER'S SIDE DOOR HANDLE WAS FRACTURED. THE VEHICLE WAS NOT TAKEN TO DEALER. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 83,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10559603January 13, 2014
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
ELECTRICAL SMELL LIKE MELTING PLASTIC WIRING: FIRST INCIDENT AS NOTED ABOVE; 2ND INCIDENT ON 1/29/2013, MILEAGE 9227-ON VEHICLE START UP (ENGINE WARM AS IT WAS AFTER EARLIER DRIVING) SAME HOT, MELTING WIRE TYPE SMELL COMING THROUGH CLIMATE CONTROL DASH VENTS; 3RD INCIDENT ON 4/12/2013-MILEAGE 12,353-HOT BURNING SMELL THROUGH HEATER VENTS OCCURRING ON/AFTER CLIMBING STEEP HILL FOR A MILE OR SO; 4TH INCIDENT-4/16/2013, MILEAGE 12538, LOCATION OF INCIDENT SAME AS 3RD INCIDENT, SAME HILL CLIMB, SAME SMELL OCCURRING DURING DRIVE. REPORTED TO DEALER. COULD NOT BE DUPLICATED DURING SERVICE APPT. NO FURTHER INCIDENTS OF BURNING SMELL TO CURRENT DATE: 01/13/2014. CRUISE CONTROL AND TRANSMISSION GEAR SELECTION ISSUES: FIRST INCIDENT: AROUND 1/20/2013; SUBSEQUENT INCIDENTS PERIODICALLY SINCE THEN TO CURRENT DATE OF 01/14/2013: WHEN ON CRUISE CONTROL, SPEEDS SET AT ANYWHERE (40-60 MPG FOR THESE INCIDENTS), ON COASTING DOWN OR FLAT TERRAIN TRANSMISSION WILL SHIFT FROM 6TH (HIGH) GEAR DOWN TO 3RD OR 4TH AND HOLD THAT GEAR WITH ENGINE REV VING ACCORDINGLY, UNTIL I EITHER MANU-SHIFT IT BACK UP TO 6TH, OR, PERHAPS AFTER 10 OR MORE SECONDS IT MIGHT SHIFT INTO HIGHER GEAR ON ITS OWN. I HAVE DELIBERATELY NOT DISENGAGED CRUISE CONTROL DURING THESE INCIDENTS TO CONTINUE TO ASSESS THE CONDITION. RELATED TO THIS IS OCCASIONAL EXCESSIVE ACCELERATION AS CAR CAN DROP (ON CRUISE) TO BELOW SET SPEED AS IN A DIP IN THE ROAD, AND THEN APPLYING SPEED TO GET BACK TO SET SPEED, BUT, IT WILL ACCELERATE AGGRESSIVELY TO AS MUCH AS 10 MPH ABOVE SET SPEED BEFORE CRUISE CONTROL MODE 'BACK' OFF THE ACCELERATION ACTION, MAKING THE CAR FEEL LIKE IT IS 'TAKING OFF'. THIS CAN HAPPEN OFTEN ON CERTAIN ROADS AT SAME TRANSITION POINTS FROM COASTING DOWNWARD INTO A DIP IN THE ROAD, THEN (CRUISE CONTROL) REAPPLYING POWER TO GET THE CAR BACKUP TO SPEED. REST WILL BE SENT IN A SECOND SUBMISSION FOLLOWING THIS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10559610January 13, 2014
VEHICLE SPEED CONTROL, POWER TRAIN
SEE SUBMISSION NUMBER 10559603 SENT PRIOR TO THIS ON 1/14/2014: THIS IS A CONTINUATION OF THE EXPLANATION OF THE CRUISE CONTROL/TRANSMISSION/POWER TRAIN ISSUE EXPERIENCED WITH THE VEHICLE SINCE NEW. THE TEXT FROM THAT SUBMISSION CONTINUES TO ITS END. "IT WOULD APPEAR THAT THE CRUISE CONTROL/POWER TRAIN COMPUTER PROGRAM HAS SOME ERRORS IN IT OR NEEDS UPDATING TO CORRECT THE PROBLEM OF EXCESSIVE ACCELERATION WHEN RE-ATTAINING A SET SPEED FROM A COAST DOWN THAT CAUSES THE CAR TO GO BELOW THE SET SPEED BEFORE THE SENSORS DETECT AND ACTIVATE THE ACCELERATION REQUIRED TO BRING THE CAR BACK UP TO THE SET SPEED. THEN IS 'SHOOTS' THE CAR FORWARD AT FULL POWER-LIKE UNINTENDED ACCELERATION MIGHT- AND SEND IT UP TO AS MUCH AS 10 MPH ABOVE THE 'THEN SET' SPEED I HAVE DESIRED. IF THERE IS A CORNER AT THE END OF THE RISE, THE CAR CAN FEEL OUT OF CONTROL DURING THIS ACCELERATION AS IT IS AT FULL POWER DURING THE ACCELERATION PHASE. THE TRANSMISSION ALSO DOWN SHIFTS 2 OR 3 GEARS DURING THIS PROCESS WHICH AGGRAVATES THE FIERCE ACCELERATION FEELING. THESE INCIDENTS HAVE BEEN REPORTED BOTH TO THE HYUNDAI DEALER AND TO HYUNDAI. HYUNDAI SAYS, TAKE IT TO OUR DEALER; THE DEALER SAYS THEY CAN FIND NOTHING WRONG AS NO DASH WARNING LIGHTS ARE EVER SHOWING AND THEIR ELECTRONIC SCANNING BRINGS UP NOTHING OF ANY KIND OF PROBLEM. THIS MAY OR MAY NOT BE EXCLUSIVE TO THE SONATA HYBRID WITH CRUISE CONTROL AND SINCE MANY PEOPLE DO NOT USE CRUISE CONTROL ON WINDING RURAL ROADS, THEY MAY NOT/NEVER EXPERIENCE THE SAME SENSATION THAT CAN HAPPEN OFTEN TO ME. I CAN DEAL WITH IT. NHTSA SHOULD KEEP THIS REPORT ON FILE IN CASE OTHER CRUISE CONTROL OR ACCELERATION ISSUES WITH HYUNDAI VEHICLES SURFACE AS MY REPORT IS PRECISELY DEFINED AS TO WHAT TYPE OF ROAD CONDITION IT OCCURS ON AND WHAT HAPPENS. THANK YOU. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10559634January 13, 2014
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. THE CONTACT STATED THAT SHE ATTEMPTED TO START HER VEHICLE BUT TO NO AVAIL. THE VEHICLE WAS TOWED TO THE DEALER FOR INSPECTION AND THEY STATED THAT THE BRAKE LIGHT STOP SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 14,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10559635January 13, 2014
VEHICLE SPEED CONTROL
ON THIS DATE IT WAS UNUSUALLY COLD WEATHER FOR OUR STATE AT A HIGH OF 7 DEGREES PLUS WIND CHILL ("THE POLAR VORTEX"). I WAS LEAVING FOR WORK AND HAD LET MY CAR RUN FOR ABOUT 5 MINUTES BEFORE BEGINNING TO DRIVE. I WAS NOT EVEN A QUARTER OF A MILE AWAY (ACTUALLY ONLY ABOUT A STREET OVER) FROM MY HOME WHEN I STOPPED AT A RED LIGHT. THERE WAS AN SUV IN FRONT OF ME. WHEN THE LIGHT TURNED GREEN AND THE SUV IN FRONT OF ME BEGAN TO DRIFT SLIGHTLY FORWARD, I DID THE SAME. WHEN I WENT TO PUT MY FOOT ON THE GAS PEDAL TO DRIFT FORWARD AT THE PACE OF THE SUV IN FRONT OF ME, IT ABRUPTLY ACCELERATED. THERE WAS ABOUT 5 FEET IN BETWEEN THE SUV AND MY CAR, BUT I WAS UNABLE TO STOP FAST ENOUGH AND REAR ENDED THE SUV IN FRONT OF ME. THERE WAS MINOR DAMAGE, HOWEVER THIS WAS COMPLETELY UNAVOIDABLE AND UNNECESSARY. THE FOLLOWING DAY, WHICH WAS ALSO A VERY COLD DAY, I HAD JUST LEFT MY HOUSE FOR WORK AND WHEN I WENT INTO REVERSE IT DID THE SAME EXACT ABRUPT ACCELERATION. THANKFULLY THIS TIME THERE WERE NO CARS AROUND---IN COMBINATION WITH MY AWARENESS OF THIS POSSIBLY BEING AN ISSUE. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10559728January 13, 2014
SERVICE BRAKES, STEERING, FUEL SYSTEM, GASOLINE
WE HAD OUR VEHICLE WARRANTIED FOR THE ROTTEN FRAME ON OUR VEHICLE LAST YEAR. AT THAT POINT YOU WOULD THINK HYUNDAI WOULD HAVE WARNED US THAT OUR BRAKE LINES WERE SWISS CHEESE JUST LIKE OUR FRAME, THESE CARS ROT OUT, THE ENTIRE VEHICLE IS A DEATH TRAP. THE BRAKE LINES BROKE 3 TIMES IN THE PAST 6 MONTHS AFTER SECTIONS WERE ALREADY REPLACED. THESE VEHICLES NEED ALL THE BRAKE AND FUEL LINES REPLACED IMMEDIATELY!!! THIS IS NOT ROUTINE MAINTENANCE AND SHOULD BE RECALLED IMMEDIATELY!! THE POWER STEERING LINE ROTTED OUT 5 YEARS AGO, THIS CAR WAS MADE OUT OF REALLY CRAPPY METAL. DANGEROUS VEHICLE. EVERYTHING ON THIS VEHICLE IS ROTTED OUT BEYOND WHAT IS NORMAL, THE WHEELS, THE BRAKE DRUMS, EVERYTHING ON THESE VEHICLES ROT TO THE POINT OF SWISS CHEESE. AFTER 10 YEARS THESE VEHICLES ARE VERY UNSAFE. OUR VEHICLE ONLY HAS 50,000 MILES ON IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10559495January 12, 2014
SUSPENSION, WHEELS
WHILE DRIVING THE CAR THE WHEEL AND ASSEMBLY BROKE FREE FROM THE FRAME OF THE CAR WHICH WAS COMPLETELY RUSTED AND DROPPED THE CAR TO THE GROUND PUSHED THE WHEEL ASSEMBLY WHEEL WELL. AFTER RESEARCHING THE MAKE AND MODEL THEIR IS A RECALL PERTAINING TO THIS ISSUE BUT ONLY APPLIES TO THE SALT BELT. MY CAR WAS ORIGINALLY SOLD AND OPERATED IN VIRGINIA FOR 7 YEARS. THIS ISSUE WITH THE SUB FRAME IS THE EXACT SAME ISSUE AS THE RECALL BUT DUE TO THE CAR NOT BEING TITLED IN THE SALT BELT, EVEN THOUGH IT WAS DRIVEN THROUGH THE SO CALLED SALT BELT, HYUNDAI IS SAYING IT IS NOT COVERED UNDER THE RECALL. I BELIEVE ALL CARS THAT EXPERIENCE THIS ISSUE SHOULD BE COVERED UNDER THE WARRANTY AS IT IS A MAJOR SAFETY ISSUE. I WAS LUCKY I WASN'T GOING FAST AS IT COULD HAVE JEOPARDIZED MY LIFE OR ANYONE ELSE'S THAT WAS TRAVELING ON THE ROAD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10559402January 10, 2014
ELECTRICAL SYSTEM, ELECTRONIC STABILITY CONTROL (ESC)
THE CAR WOULD NOT START AND ALL THE ELECTRICAL COMPONENT LIGHTS CAME ON (EMERGENCY LIGHTS BLINKING, TURN INDICATORS, ELECTRONIC STABILITY CONTROL, BATTERY LIGHT INDICATOR, ETC.). THE HORN WAS BLARING ALSO AND THE KEY WAS IN MY POCKET. I THOUGHT I HIT THE EMERGENCY BUTTON BY ACCIDENT SO I PULLED OUT THE KEY AND HIT THE BUTTON OFF. IT WOULD NOT STOP. I TRIED STARTING THE CAR, BUT IT WOULD NOT. IT WENT OFF FINALLY. SO, I TRIED STARTING THE CAR AND ALL THE STUFF STARTED AGAIN. SO, I CAME HOME WHILE I COULD. THIS IS TOTALLY UNACCEPTABLE AND DANGEROUS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10559183January 9, 2014
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2010 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE ATTEMPTING TO OPEN THE REAR DRIVER'S SIDE DOOR, THE HANDLE BECAME DETACHED FROM THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 68,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10559061January 8, 2014
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2009 HYUNDAI SONATA. THE CONTACT STATED THAT THE SHIFTER BECAME STUCK IN PARK. THE CONTACT WAS ABLE TO SHIFT INTO DRIVE HOWEVER, THE VEHICLE THEN ABNORMALLY ACCELERATED AND CAUSED THE CONTACT TO CRASH INTO A WALL. THE CONTACT DID NOT SUSTAIN ANY INJURIES. THE CONTACT TOOK THE VEHICLE TO A DEALER TO HAVE REPAIRS UNDER NHTSA CAMPAIGN I.D. 13V113000 (EXTERIOR LIGHTING, SERVICE BRAKES, HYDRAULIC) HOWEVER, THE DEALER STATED THAT THE RECALL DEFECT COULD HAVE CAUSED THE VEHICLE TO ACCELERATE. THE FAILURE MILEAGE WAS 65,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10559076January 8, 2014
STRUCTURE:BODY:DOOR
BOTH OUTSIDE DOOR HANDLES BROKE OFF. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10558782January 7, 2014
SERVICE BRAKES
DEFECTIVE REAR BRAKES. ONE REAR BRAKE PAD WAS DOWN TO METAL. GRINDING AND SMOKING. PADS AND ROTORS WERE REPLACED BY HYUNDAI DEALER. NOW AT 38,000 MILES CAR IS IN LOCAL SHOP FOR SAME WORK. ONE OF THREE PADS ARE DOWN TO METAL. DIAGNOSED AS DEFECTIVE BRAKE CALIPER. CLAIM WILL BE MADE TO HYUNDAI BUT MANY OTHERS HAVE BEEN DENIED PER INTERNET AND N.Y. CLASS ACTION LAWSUIT. THIS IS CONSIDERED TO BE A POSSIBLE SAFETY ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10558870January 7, 2014
SEATS, SEAT BELTS, ELECTRICAL SYSTEM
I WAS GETTING READY FOR WORK AND THE TEMPERATURE OUTSIDE WAS -2 DEGREES SO I WENT TO WARM UP THE CAR FOR 20 MINS AND THEN STARTED TO HEAD OUT TO WORK. AS I WAS LEAVING NOT EVEN 5 MINS LATER I STARTED TO SMELL SOMETHING BURNING. SO I PULLED OVER AND STARTED TO SEE SMOKE, THEN I STARTED TO LOOK AROUND TO FIND OUT WHERE IT WAS COMING FROM AND I SEE SMOKE COMING FROM THE BOTTOM OF THE BACK SEAT RIGHT BEHIND THE DRIVER SEAT. SO I STARTED TAKING MY PERSONAL BELONGINGS OUT OF THE VEHICLE. AFTER REMOVING MY PERSONAL BELONGINGS, I WENT TO THE CAR AND NOW THERE WAS MORE SMOKE COMING FROM THE BOTTOM OF THE REAR SEAT CLOSEST TO THE REAR DOOR DRIVER SIDE. SO THEN I PULLED UP THE SEAT AND I SEE FLAMES, AND THERE WERE FLAMES, I CALL 911 AND THEY CAME LIKE IN 5 MINS.I'M JUST BLESSED THAT I DIDN'T HAVE MY KIDS WITH ME. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10558957January 7, 2014
AIR BAGS
L WAS STOPPED ON TRAFFIC ON HIGH WAY ,AND SOME ONE, HIT ME ON THE BACK ,THE GUY WAS SO FAST PROBLEM MORE THAN 75 MPH ,THAN MY CAR FLOAT 20 FOOT ,AND HIT THE CAR ON MY FRONT AND MY AIR BAGS DID NOT DEPLOY OR OPEN , SO THE QUESTION IS HYUNDAI SONATA 1999 USUALLY HAVE THIS PROBLEM , ???? *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10558536January 5, 2014
STRUCTURE:BODY
TWO EXTERIOR DOOR HANDLES, ONE ON THE FRONT PASSENGER SIDE AND ONE ON THE REAR DRIVER'S SIDE BROKE OFF IN MY HAND. THIS HAPPENED WITHIN A COUPLE OF HOURS OF EACH OTHER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10558445January 4, 2014
AIR BAGS, SEAT BELTS
HYUNDAI HAD RECALL FOR AIRBAG LIGHT. I TOOK IT IN FOR THE RECALL NOVEMBER 2013 AND THEY SUPPOSEDLY FIXED THE PROBLEM. LESS THAN A MONTH LATER-DECEMBER 25, 2013 MY AIR BAG LIGHT WENT BACK ON. TOOK IT BACK TO DEALER WHO SAID IT'S NOT THE AIRBAG PROBLEM, BUT SEAT BELT-CODE B1706 FOR PASSENGER SEAT BELT-SAID THE SEATBELT NEEDED TO BE REPLACED. ASKED IF THIS WAS COVERED AS PART OF THEIR RECALL AS IT SEEMS TO BE SAFETY ISSUE? I WAS TOLD NO-I WAS RESPONSIBLE TO REPLACE IT-APPROXIMATELY $250.00. AIRBAG LIGHT IS NOW OFF-SEEMS LIKE IT IS WORKING, BUT TECH SAID THEY DID NOT GUARANTEE THE AIRBAG WOULD DEPLOY IF IN AN ACCIDENT! I TOLD HIM IT SHOULD BE A SAFETY ISSUE THEN AND THEY SHOULD BE RESPONSIBLE FOR THIS. HE SAID NO--MY PROBLEM. I HAVE GRANDCHILDREN WHO RIDE IN MY CAR SOMETIMES AND I HAVE NO CHOICE BUT TO FIX IT, BUT AGAIN-IT SEEMS TO BE RELATED TO THE AIR BAG RECALL SINCE IT TRIGGERS THAT LIGHT AND THEY WILL NOT GUARANTEE THE AIRBAG WILL DEPLOY IF IN AN ACCIDENT--I FEEL HYUNDAI SHOULD BE RESPONSIBLE FOR THIS. IF PEOPLE DO NOT FIX THIS AND HAVE AN ACCIDENT, THERE COULD BE A LOSS OF LIVES DUE TO THIS PROBLEM. I FEEL HYUNDAI SHOULD BE RESPONSIBLE-SEEMS TO BE A LARGE DEFECT FROM WHAT I SEE ON LINE-LOTS OF PROBLEMS WITH AIRBAGS/SEAT BELTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10558505January 4, 2014
TRACTION CONTROL SYSTEM, TIRES
POOR TRACTION CONTROL IN SNOW CONDITIONS. UNABLE TO STOP CAR FOR A RED LIGHT. UNABLE TO GET UP A SMALL INCLINE WITH OUT FISHTAILING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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