Hyundai Sonata Complaints

17,026 consumer complaints on file.

#10584593April 24, 2014
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT THE HEADLIGHT HOUSING WAS FRACTURED. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR A DIAGNOSTIC. THE MANUFACTURER WAS MADE AWARE. THE FAILURE MILEAGE WAS 50,000 AND THE CURRENT MILEAGE WAS 90,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10584611April 24, 2014
VISIBILITY/WIPER
SUNVISOR ON THE DRIVER'S SIDE DROPPED DOWN WITHOUT A WARNING AND WILL NOT GO BACK TO THE UPRIGHT POSITION AND CONTINUES TO DROP DOWN. THIS IS A SAFETY HAZARD ESPECIALLY WHEN DRIVING ON THE ROAD AND VISOR DROPS DOWN WITHOUT A WARNING AND BLOCKS DRIVER'S VIEW AND CAN CAUSE AN ACCIDENT. THIS SHOULD BE A RECALL TO HAVE THIS FIX. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10584645April 24, 2014
AIR BAGS, SEAT BELTS
SECOND TIME AIR BAG LIGHT .. FIRST TIME RIGHT SIDE AT 72000 MI.. NOR 840000 RIGHT SIDE REPAIR 300.00 PLUS NOT COVER BY ANY SAFETY RECALL . LIGHT STAYS ON AIR BAGS DISABLES.. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10584687April 24, 2014
VISIBILITY:SUN/MOON ROOF ASSEMBLY
ON APRIL 13TH, THE WEATHER WAS WARM IN THE MIDDLE OF THE AFTERNOON. I OPENED UP MY SUNROOF WITH INTENT TO OPEN IT ONLY PARTIALLY. I HAVE TRIED UNSUCCESSFULLY TO CLOSE MY SUNROOF NOW. THE MECHANISM THAT SLIDES SHUT, DOES NOT WORK PROPERLY ANYMORE. WHEN THE ROOF GETS TO THE POINT OF CLOSING, IT AUTOMATICALLY GOES BACK. I HAD TO INCH THE SUNROOF CLOSED AS FAR AS POSSIBLE. I HAD TO PLACE PLASTIC IN THE CONNECTION AREA TO KEEP AS MUCH RAIN AND WIND OUT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10584709April 24, 2014
SERVICE BRAKES
I WAS DRIVING AT ABOUT 55 MPH ON THE EXPRESSWAY WITH THE CRUISE CONTROL ENGAGED. SUDDENLY THERE WAS A LOUD DINNING AND THE PANEL ON THE DASH FLASHED "HYBRID SAFETY WARNING", "BRAKE FAILURE". THE CARE WOULD NOT ACCELERATE. I WAS ABLE TO PULL OVER ONTO THE SHOULDER. THE CAR WOULD NOT GO OVER 5 MPH. I PULLED OFF OF THE EXPRESSWAY AS BEST I COULD. I THEN SHUT THE ENGINE DOWN. I RESTARTED THE ENGINE AND THE WARNING WAS GONE. I TOOK SIDE ROADS HOME, BUT THE WARNING DID NOT RETURN. THE TOTAL FAILURE OF ENGINE POWER WAS A VERY DANGEROUS SITUATION. I TOOK THE CAR IN TO THE DEALER ON 4/21/14. THEY HAVE NOT RETURNED IT TO ME. AS OF TODAY 4/24/14. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10584394April 23, 2014
STEERING
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT WHEN MAKING A TURN IN EITHER DIRECTION, AN ABNORMAL KNOCKING WAS HEARD FROM THE STEERING WHEEL WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHERE IT WAS DIAGNOSED THAT THE STEERING COUPLER NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THE VEHICLE WAS INSPECTED ALREADY UNDER NHTSA CAMPAIGN NUMBER: 10V426000 (STEERING). THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 84,450.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10584442April 23, 2014
STEERING
ON GOING STEERING DRIFT ISSUES. HYUNDAI DID A SERVICE BULLETIN 927. CAR STILL WANTS TO VEER MOSTLY LEFT. WRIST FATIGUED HOLD CAR IN A LINE. DEALER BLEW ME OFF WHEN I CAME IN WITH CONCERNS. HTTP://WWW.CONSUMERREPORTS.ORG/CRO/NEWS/2011/03/2011-HYUNDAI-SONATA-STEERING-UPDATE-NEW-STRUT-SIMILAR-ALIGNMENT-ISSUE/INDEX.HTM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10583810April 22, 2014
SERVICE BRAKES, HYDRAULIC
2013 HYUNDAI SONATA. CONSUMER WRITES IN REGARDS TO BRAKE SYSTEM PROBLEMS. *SMD THE CONSUMER STATED THE VEHICLE DID NOT STOP AS EXPECTED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10584295April 22, 2014
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS, LATCHES/LOCKS/LINKAGES, AIR BAGS
TL* THE CONTACT OWNS A 2006 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, THE AIR BAG WARNING LIGHT ILLUMINATED. THE CONTACT ALSO MENTIONED THAT THE REAR DOOR LOCKS AND FRONT PASSENGER WINDOW FAILED TO FUNCTION. THE CONTACT THEN STATED THAT THE REAR DRIVER'S SIDE DOOR FAILED TO LATCH. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS FOUND THAT THE PASSENGER'S SIDE OCCUPANCY SENSOR MAT NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 2,000. UPDATED 06/10/14 MA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10584326April 22, 2014
ELECTRICAL SYSTEM, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
A CHILD WAS SEATED IN A CAR SEAT WHILE WINDOW WAS PARTIALLY LOWERED , THE WINDOW WAS RAISED AND CRUSHED CHILD'S FINGERS. *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10584076April 21, 2014
SERVICE BRAKES, STEERING, VEHICLE SPEED CONTROL
ON MARCH 11, 2014 APPROXIMATELY AT 3:30 PM I WENT TO MY CAR IN AN UNDERGROUND GARAGE. I ENTERED THE CAR, PUT MY SEAT BELT ON, AND PUT THE CAR IN REVERSE. THEN WHEN PUTTING CAR IN DRIVE, THE STEERING WOULDN'T MOVE AND WITHOUT ACCELERATION THE CAR TOOK OFF. .MY FOOT WAS ON THE BRAKE WHEN THE CAR TOOK OFF. AT THAT TIME, I TRIED TO BRAKE AND HAD NO STEERING OR BRAKES. WHEN THAT HAPPENED WITH THE CAR ACCELERATING, I HAD NO BRAKES OR STEERING. I CRASHED INTO MY HUSBANDS CAR THAT WAS PARKED IN SPOT NEXT TO ME. I SMASHED HIS REAR RIGHT PANEL. THE CAR WAS GOING AT SUCH A SPEED MY HUSBAND'S CAR WAS PUSHED A COUPLE OF FEET OVER. IF HIS CAR WAS NOT THERE, I WOULD HAVE CRASHED INTO THE CEMENT WALL. AS FOR MY CAR, I SMASHED THE LEFT FRONT FENDER, HEAD LIGHT AND LOWER PANEL ON THE FRONT OF THE CAR. THE CAR IMMEDIATELY WENT DEAD. I IMMEDIATELY CALLED MY INSURANCE COMPANY AND PROCEEDED TO CALL HYUNDAI. I HAD VEHICLE TOWED TO THE AUTO BODY SHOP FOR REPAIRS CAUSED BY ACCIDENT. AFTER THE BODY SHOP REPAIRS WERE FINISHED, THE CAR WAS TOWED TO HYUNDAI. THIS AUTO BODY SHOP HAD THE CAR FOR 2-3 WEEKS. HYUNDAI TECHNICIANS WERE CALLED IN TO CHECK. HYUNDAI'S FINAL OUTCOME/DECISION WAS THAT THERE WERE NO FINDINGS AND THEY FEEL THEY ARE NOT RESPONSIBLE. I WAS THEN CALLED TO PICK THE CAR UP THE MANAGER. HE CLAIMED TO HAVE PHONED ME NUMEROUS AMOUNT OF TIMES, BUT THIS IS FALSE. I ONLY RECEIVED ONE CALL FROM HIM. THE CAR IS UNSAFE TO DRIVE SINCE THIS IS THE SECOND INCIDENT INVOLVING THE SAME PROBLEM THE CAR WAS TOWED FROM HYUNDAI BACK TO MY RESIDENCE AND PARKED IN THE UNDERGROUND GARAGE. I FIND THIS COMPLETELY APPALLING AND VERY UPSETTING THAT THIS HAS HAPPENED. THIS IS NOT THE RESPONSE OR SERVICE I EXPECTED TO RECEIVE FROM A SO CALLED REPUTABLE COMPANY. THIS COULD HAVE RESULTED IN SERIOUS INJURY OR FATALITIES. I FEEL HYUNDAI IS TOTALLY RESPONSIBLE FOR THIS SITUATION. THEY ARE NOT TAKING RESPONSIBILITY FOR THIS.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10584079April 21, 2014
VEHICLE SPEED CONTROL, SERVICE BRAKES
ON THURSDAY, FEB 6, 2014 APPROXIMATELY AT 2PM ON A BUSY STREET. I WAS APPROACHING A STOPLIGHT AND AS I WAS APPROACHING STOP LIGHT AND ATTEMPTED TO PUT ON BRAKES TO STOP. INSTEAD OF STOPPING THE CAR THE CAR SPED UP AND DIDN'T STOP UNTIL I SMASHED INTO HIM. CAR DID NOT STOP UNTIL COLLISION OCCURRED UPON IMPACT. I HAD NO BRAKES!!!!! I SMASHED HIS REAR BUMPER AND CRACKED HIS LICENSE PLATE WINDOW. ON SATURDAY, FEB 8TH 2014 I TOOK CAR INTO HYUNDAI DEALER THEY INSISTED NOTHING WAS WRONG WITH VEHICLE. I WAS ASKED IF BY HYUNDAI DEALER IF STREET WAS ICY AND THE STREETS WERE COMPLETELY DRY. I CALLED INSURANCE REPORTED INCIDENT, AND WITH THIS COLLISION THERE WAS 1300.00 DAMAGE TO HIS VEHICLE. LUCKILY THERE WAS NO INJURY THIS TIME. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10583657April 19, 2014
FUEL/PROPULSION SYSTEM
AT VARIOUS TIMES, WHEN FILLING THE CAR WITH GAS, A VERY STRONG GAS SMELL IS IN THE CAR CABIN. I HAVE NOT BEEN ABLE TO DETERMINE ANY COMMON PRECIPITATING FACTORS. HAPPENS SPORADICALLY WHEN ADDING VARIOUS AMOUNTS OF GAS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10583713April 19, 2014
STEERING
VEHICLE DRIFTS TO LEFT AND STEERING WHEELS REQUIRES EXTRA/UNNECESSARY FORCE TO CORRECT DIRECTION OF TRAVEL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10583465April 18, 2014
SUSPENSION, STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
PASSENGER REAR UPPER SHOCK TOWER WAS FILLED WITH(VERY RUSTY) WATER FROM HOLE IN A THE WHEEL WELL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10583362April 17, 2014
SERVICE BRAKES, VEHICLE SPEED CONTROL, ENGINE
WHEN I APPLIED BREAK MY RPM IDLE GOES UP. I DON'T KNOW IF THAT IS SAFE I SHOW IN OTHER CAR RPM GOES DOWN. I TOOK TO DEALER GOT OIL CHANGE. AND I ASKED WHY THIS HAPPENS. HE TOLD ME TO CHACK ECO SYSTEM. I CHACK ECO SYSTEM IT WAS ON OFF POSTION. I ASK HIM WHEN I BOUGHT CAR I NEVER SHOW RPM GO UP WHEN I HATE BREAK. THERE NO ENGINE SING COMESUP ON DASHBOARD EITHER. THIS REALLY SAFETY CONCERN FOR MY FAMILY. RPM SHOULD NOT GO UP WHEN U HATE BREAKS. IT'S SHOULD BRING RPM DOWN. RPM SHOULD GO UP WHEN U HATE GAS PADEL. I GET THIS. BUT WHEN I GO TO ANY SPEED. AND TRIED TO APPLIED BREAK IT SHOULD DROP RPM SHOULD NOT GO UP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10583396April 17, 2014
SERVICE BRAKES
I HAVE HAD TO REPLACE MY REAR BRAKES AND ROTORS TWICE IN 5YRS. THE FIRST WAS IN MAY OF 2012. THE VEHICLE HAD 28,000 MILES. THERE WAS NO WARNING LIGHTS MY FIRST INDICATION WAS A DRAGGING SOUND. I JUST HAD THEM REPLACED AGAIN APRIL 2014 WITH 42.000 MILES. AGAIN NO WARNING UNTIL THE HORRIBLE GRINDING SOUND. ALSO MANY TIMES AFTER LONG TRIPS THERE IS A DISTINCT BURNING SMELL. I WAS TOLD BY THE DEALER THAT IT WAS MY TIRES. ANOTHER REPAIR COMPANY TOLD ME IT WAS MY BRAKES GETTING HOT. THEY SAID THAT THE REAR BRAKES ARE CONSTANTLY ENGAGED THUS BURNING THE PADS AND DECREASING GAS MILLAGE. OTHER PEOPLE HAVE REPORTED THE SAME PROBLEM THOUGH HYUNDAI DENIES IT. IT IS A HUGE SAFETY ISSUE!! *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10582880April 15, 2014
SERVICE BRAKES
SIMILAR TO NHTSA ID NUMBER: 10546231 - "CHECK BRAKES" ...2012 HYUNDAI SONATA HYBRID WILL NOT START OR MOVE (AUG 2013). FROM PARKED POSITION, TURNED ON VEHICLE (STEPPED ON BRAKE AND DEPRESSED ELECTRONIC IGNITION). LOUD CHIMES OCCURRED WITH MESSAGE "CHECK BRAKES". NO BRAKES WERE ON, CAR WOULD NOT MOVE FORWARD/REVERSE. CONNECTED TO BLUELINK WHO COULD DETECT "ALERT". CAR TOWED TO DEALER. DEALER SAW CODE C1604 IN COMPUTER LOG BUT BY THEN CAR WAS ABLE TO START, COULD NOT DUPLICATE PROBLEM. DEALER CONTACTED HYUNDAI TECH LINE, ENTERED CASE AND "REPAIRED" BY PERFORMING MULTI-ECV UPDATES VERSION #2 PER TSB#13FL004; RECALIBRATED RWOLVER AND EC PRESSURE. IT'S NOW 8-MONTHS LATER (APR 2014) AND THE EXACT SAME PROBLEM IS OCCURRING AGAIN. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10582885April 15, 2014
UNKNOWN OR OTHER, SERVICE BRAKES
SIMILAR TO NHTSA ID NUMBERS: 10546231 & 10582880 - "CHECK BRAKES" ...2012 HYUNDAI SONATA HYBRID WILL NOT START OR MOVE (APR 2014). FROM PARKED POSITION, TURNED ON VEHICLE (STEPPED ON BRAKE AND DEPRESSED ELECTRONIC IGNITION). LOUD CHIMES OCCURRED WITH MESSAGE "CHECK BRAKES". NO BRAKES WERE ON, CAR WOULD NOT MOVE FORWARD/REVERSE. CAR TOWED TO DEALER..DEALER SAID IT MAY TAKE A FEW DAYS TO A WEEK UNTIL "HYBRID" EXPERT CAN DIAGNOS DUE TO OTHER HYBRID'S AWAITING SERVICE! SAME "CHECK BRAKE" ISSUE OCCURRED 8-MONTHS AGO (AUG 2013) AND WAS "REPAIRED" WITH SERVICE SOFTWARE UPDATE. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10582899April 15, 2014
STEERING
RETURN POWER STEERING LINE STARTED LEAKING. VEHICLE WAS ALMOST IMPOSSIBLE TO STEER. ALL FLUID DRAINED OUT.*TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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