Hyundai Sonata Complaints
17,026 consumer complaints on file.
- #10587150May 7, 2014FUEL/PROPULSION SYSTEM, ELECTRICAL SYSTEM
CAR QUITS RUNNING WHEN I PUT FUEL IN IT, I HAVE TRIED CHANGING FUEL PUMP ,FILTER NOTHING WORKS WAS GOIN DOWN THE FREEWAY CAR DIES FOR NO APPARENT REASON CAME SO CLOSE TO HAVING AN ACCIDENT BECAUSE I WAS IN FAST MOVING LANE. SO I PULLED OVER AND TOOK AROUND 10 MIN, FINALLY STARTED. STOP ATGAS STATION TO FILL UP WITH GAS HAD TO SET FOR 30 MIN BEFORE MY CAR WOULD START , I NEED TO NO WHAT IS WRONG WITH THIS CAR BEFORE SOMEONE IS SERIOUSLY HURT . *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10586744May 6, 2014TIRES
TL* THE CONTACT OWNS A 2009 HYUNDAI SONATA EQUIPPED WITH NEXEN CP672 TIRES, SIZE: P215/55R17. THE CONTACT STATED THAT THE FRONT AND REAR DRIVER'S SIDE TIRES EXHIBITED A BUBBLE. THE TIRES WERE NOT REPLACED. THE FAILURE MILEAGE WAS UNKNOWN.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10586849May 6, 2014VISIBILITY
FAILURE/BREAKAGE OF PASSENGER SIDE SUN VISOR AS ADDRESSED IN HYUNDAI TSB 09-01-003 NHTSA ID:10028945 RESULTING IN VISOR BEING UNABLE TO STAY IN POSITION BLOCKING VISIBILITY. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10586877May 6, 2014STRUCTURE:BODY
THE ABOVE INCIDENT THAT I'M REPORTING IS THE SECOND DOOR HANDLE TO BREAK ON THIS VEHICLE. THE FIRST INCIDENT WAS THE DRIVER DOOR HANDLE WHICH BROKE SOMETIME IN 2012. THE OUTER HANDLES JUST BREAK AND CANNOT BE USED TO OPEN THE DOOR. THE DOOR CAN BE OPENED FROM THE INSIDE. JUST YESTERDAY, 5-5-2014, THE REAR PASSENGER DOOR HANDLE ON THE DRIVER SIDE ALSO BROKE IN THE SAME MANNER. THE FIRST TWO WERE COVERED BY THE WARRANTY, WHICH I'M TOLD EXPIRED AT 60,000 MILES. MY CAR HAS 68,000 MILES NOW. SO A TOTAL OF THREE DOOR HANDLES HAS BROKEN, ONE TO GO. IT IS REPAIRABLE, BUT THERE IS A 3 TO 4 WEEK WAIT, FOR THE PARTS, FOR IT TO GET PAINTED THAN GET INSTALLED. WITH ALL THE COMPLAINTS I HAVE READ ON THE INTERNET, THIS PROBLEM SHOULD BE RECALLED AND METAL DOOR HANDLES BE INSTALLED. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10586496May 5, 2014STRUCTURE:BODY
MY DOOR HANDLE ON PASSENGER WILL NOT OPEN FROM THE OUTSIDE I HAVE TO GET IN ON DRIVERS SIDE AND OPEN FROM INSIDE. MY DRIVERS SIDE DOOR WILL NOT LOCK I HAD TO OPEN MY DRIVERS SIDE DOOR FROM BACK SEAT BECAUSE IT WOULD NOT OPEN WHEN I MASHED THE DOOR OPENER ON REMOTE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10586514May 5, 2014STEERING:LINKAGES:TIE ROD ASSEMBLY, SUSPENSION
HAD TO REPLACE FRONT TIE RODS AND BOTTOM PLATE HOLDING RIGHT FRONT STRUT. PART FAILED AGAIN AND REPLACED THE PLATE AND STRUT A YEAR LATER. STILL, PROBLEM OF ROUGH RIDE ON ANY BUMP, CRACK OR RUT IN THE STREET OCCURS. APPEARS THAT FRONT SUSPENSION IS NON-EXISTENT EXCEPT ON SMOOTH STREETS AND FREEWAY. HATE DRIVING THIS CAR. ONLY HAS 68,000 MILES ON IT NOW. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10586601May 5, 2014ENGINE, POWER TRAIN
DELAYS IN ACCELERATION LINKED TO A COMPUTER PROGRAM THAT CONTROLS THE TRANSMISSION, SHIFTING FROM 1ST TO 2ND GEAR AUTOMATIC TRANSMISSION, THERE MAY BE A 2 TO 3 SECOND LAG IN ACCELERATION DUE TO THE TRANSMISSION CONTROL MODULE PROGRAMMING OR TRANSMISSION. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10586620May 5, 2014VISIBILITY:SUN/MOON ROOF ASSEMBLY
I WAS DRIVING DOWN A HIGHWAY AROUND 8:45 AM WITH A SPEED OF 60 MPH WHEN ALL OF A SUDDEN I HEAR WHAT SOUNDS LIKE AN EXPLOSION INSIDE MY CAR. I BECAME VERY STARTLED. I THEN HEARD THIS ROARING OF WIND AND GLASS THROUGH SOME OF THE FABRIC WHICH ACTS AS BARRIER BETWEEN ME AND SUNROOF/MOONROOF. THERE WERE NO OTHER VEHICLES ON THE ROAD WITH ME AT THE TIME, NO ANIMALS, ABSOLUTELY NO ONE OR NOTHING AROUND TO HAVE CAUSED THIS. IT LITERALLY SOUNDED LIKE AN EXPLOSION. I THEN FIND A SAFE PLACE TO PULL OVER TO INSPECT WHAT HAPPENED, I THEN HAD TO TURN AROUND TO TAKE MY VEHICLE TO NEAREST HYUNDAI DEALERSHIP. THE SERVICE DEPARTMENT STATED THEY WOULD INSPECT IT BUT I WOULD MOST LIKELY HAVE TO PAY OUT OF POCKET FOR THIS SINCE 1) IT HAD OVER 60,000 MILES ALREADY, IN WHICH I HAVE DOCUMENTED ABOVE 66,400 MILES ON MY CAR WHICH IS APPROXIMATE CALCULATION DUE TO NOT HAVING MY VEHICLE IN FRONT OF ME AT THIS TIME DUE TO IT BEING INSPECTED AT DEALERSHIP, I CAN'T GIVE A EXACT MILEAGE AT THIS TIME. 2) THEY HAVEN'T OFFICIALLY MADE THIS A RECALL YET, AS TO MY NEXT POINT THIS IS NOT THE FIRST APPARENTLY THAT THIS HAS HAPPENED TO. I DID HAVE GLASS FALL INTO MY VEHICLE AND HAD THE BARRIER NOT BE THERE WHO KNOWS WHAT WOULD HAVE HAPPENED AS I COULD HAVE HAD GLASS CUT ME AND EVEN WORSE GET IN MY EYES AND CUT MY EYES OR CAUSING PERMANENT DAMAGE. I STRONGLY SUGGEST SOMEONE LOOK INTO THIS IMMEDIATELY AS THIS IS NOT ACCEPTABLE OR SAFE. I WILL NOT STAND FOR HYUNDAI BLAMING ME OR BULLYING ME, AND LETTING THIS CONTINUE HAPPENING. MY CAR IS WITH THE DEALERSHIP IN ALABAMA AS I WAS ON MY WAY BACK HOME TO TX, I WILL HAVE TO GET MY CAR BAGGED AND TAPED SO I CAN MAKE IT HOME TO TX TO TAKE IT TO GET FIXED AS I AM HAVING TO MISS WORK, ARRANGE CARE FOR MY KIDS, PETS, UNTIL I AM ABLE TO GET HOME TO TX. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10586391May 4, 2014AIR BAGS
AIR BAG WARNING LIGHT HAS ILLUMINATED EIGHT (8) TIMES SINCE JANUARY 2005 WHEN VEHICLE HAD ONLY 24,718 MILES. DEALER HAS BEEN UNABLE TO DUPLICATE THE FAULT AND HAS SIMPLY CHECKED THE SYSTEM AND CONNECTIONS AND RESET THE WARNING LIGHT OTHER THAN A ONE-TIME UNDER SEAT HARNESS REPLACEMENT (>$1000 UNDER WARRANTY) WITHOUT RESOLVING THE PROBLEM. MOST OCCURRENCES HAPPENED DURING THE WARRANTY PERIOD BUT THE FAULT STILL OCCURS 1-2 TIMES A YEAR. THIS IS A COMMON MANUFACTURER'S DEFECT ACCORDING TO INTERNET POSTS AND IS A SERIOUS SAFETY ISSUE WHICH NEEDS TO BE RESOLVED BY THE MANUFACTURER. THIS MANUFACTURER'S DEFECT NOT ONLY CAUSES A SAFETY OF USE ISSUE WHEN THE LIGHT ILLUMINATES, IT COSTS THE VEHICLE OWNER AN EXPENSIVE SERVICE CHARGE TO HAVE THE SYSTEM CHECKED (TO NO AVAIL FOR THIS COMPLAINANT) AND THE LIGHT RESET. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10586392May 4, 2014STRUCTURE:BODY
CHROME ON INTERIOR DOOR HANDLES PEELS AND CREATES LACERATION HAZARD. THE MANUFACTURER ISSUED A RECALL TO REPLACE AFFECTED HANDLES BECAUSE OF A STATED LACERATION HAZARD. THE DEALER REPLACED HANDLES UNDER THE RECALL. HOWEVER, THE REPLACEMENT HANDLES ARE NOT AN IMPROVED PRODUCT AND THE CHROME PEELS LIKE THE ORIGINALS. THE DEALER ONLY ALLOWS ONE REPLACEMENT UNDER THE RECALL, WHICH CREATES A CONTINUING HAZARD TO THE OWNER AND PASSENGERS. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10586416May 4, 2014TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
THE TIRE PRESSURE MONITORING SYSTEM HAS SHOWN A FAILURE FOR ALMOST 2 YEARS. I HAVE TAKEN IT THE DEALER SEVERAL TIMES AND THEY WOULD RE-TEACH THE SYSTEM AND THE TPMS LIGHT RETURNS ABOUT A WEEK LATER. THE DEALER THEN SAID I HAD 2 FAULTY TIRE PRESSURE SENSORS. I HAD ALL 4 TIRE PRESSURE SENSORS REPLACED AT A NON-DEALER (THEY ASSURED ME THEY COULD MAKE THE NEW SENSORS COMMUNICATE WITH THE CAR) LOCATION AND THE TPMS LIGHT CAME BACK ON ABOUT A WEEK LATER. I TOOK IT TO THE DEALER AND THEY DID A RE-TEACH AND AGAIN WITHIN A WEEK THE TPMS LIGHT WAS BACK ON. THIS SAFETY SYSTEM, DESIGNED TO PROVIDE EARLY WARNING OF TIRE LOSING AIR PRESSURE, IS NOT VERY ROBUST AND IS VERY MANUFACTURER DEPENDENT FOR MAINTENANCE AND REPAIR. AT THIS POINT THE SYSTEM IS INOPERABLE AND HAS BEEN FOR 2 YEARS. I FEEL SURE THE DEALER WILL SAY THEY NEED TO PUT HYUNDAI PARTS IN THE VEHICLE TO MAKE THE SYSTEM OPERABLE. THE COST FOR THAT SERVICE IS TWICE WHAT THIRD PARTIES CHARGE. ON A LIMITED INCOME THAT PREMIUM IS NOT PRACTICAL. THESE UNIVERSALLY REQUIRED SAFETY SYSTEMS NEED TO BE MORE GENERIC AS TO MAKE THEM EASIER TO MAINTAIN AND REPAIR. IT IS UNKNOWN TO ME IF HYUNDAI IS HAVING ISSUES WITH THIS SYSTEM ON OTHER CARS. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10586384May 3, 2014STEERING, SUSPENSION, STRUCTURE:BODY
STEERING COLUMN MAKES CLUNK/RATTLE NOISE DRIVING DOWN ROUGH ROAD, BUMPS, AND SMALL POTHOLES AT HIGH AND LOW SPEED, IT MORE NOTICEABLE AT LOW SPEED. WHILE AT STANDING IT MAKES NO NOISE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10585694April 30, 2014POWER TRAIN, ENGINE, ELECTRICAL SYSTEM
PLEASE BE ADVISED THAT I PURCHASED SAID VEHICLE NEW AND AT AROUND 35000 MILES I STARTED TO NOTICE THAT WHEN I SLOWED DOWN AND CAME TO A STOP THE TRANSMISSION WOULD JERK ON THE DOWN SHIFT, WHICH IS NOT NORMAL. ON 01-19-2012 I BROUGHT MY CAR TO THE DEALER WHERE I PURCHASED FROM . I WAS INFORMED THAT THIS PROBLEM IS COMMON AND THAT ONCE MY COMPUTER IS RESET IT SHOULD GO AWAY, AND THERE IS A SERVICE BULLETIN ON THAT ISSUE. ON 03-19-2012 I WAS HAVING THE SAME ISSUE SO THE TRANSMISSION WAS REPLACED WITH FACTORY RECONDITIONED TRANSMISSION. NOW WITH 74000 MILE THE CAR IS BACK FOR THE 5 TH TIME FOR THE SAME TRANSMISSION PROBLEM. THE DEALER HAS MY CAR AND I HAVE NOT HEARD FROM THE DEALER OR HYUNDAI CORPORATION FOR TWO WEEKS. I BELIEVE THAT HYUNDAI CORPORATION KNEW THE PROBLEM EXISTED AND NEGLECTED TO FIX THE PROBLEM OTHER WISE A NEW CAR WITH 35000 MILES SHOULD NOT HAVE THIS PROBLEM AND THE MECHANICS DON'T KNOW HOW TO REMEDY THE FAULTY TRANSMISSION. I AM VERY DISAPPOINTED WITH HYUNDAI AND THERE HANDLING OF THIS PROBLEM. I BELIEVE THE DAMAGE HAS BEEN DONE, AND NEW SOFTWARE IS NOT GOING TO FIX THIS PROBLEM, THE BANDS IN THE TRANSMISSION ARE WORN NOW, THE DAMAGE HAS BEEN DONE. THIS IS JUST PUTTING A BAND AID ON A SERIOUS PROBLEM AND A MANUFACTURING DEFECT. ONE DOES NOT ANTICIPATE ANY SERIOUS PROBLEMS WITH A BRAND NEW CAR WITH ONLY 35000 MILES. WHAT GOOD IS A 10 YEAR 100.000 MILE WARRANTY WHEN YOU START HAVING THESE PROBLEM AT 35000 MILES. I HAVE DONE SOME RESEARCH ON-LINE AND THERE ARE OTHERS WHO HAVE THE SAME PROBLEM WITH SAME CAR, I AM NOT THE ONLY ONE.THIS IS A DISGRACE HYUNDAI CORPORATION I PURCHASED SAID VEHICLE FROM ATLANTIC HYUNDAI INC. LOCATED AT 193-205 SUNRISE HIGHWAY, WEST ISLIP NY 11795. I HAVE ALSO CONTACTED HYUNDAI CORPORATION SEVERAL TIMES BUT TO NO AVAIL. *JS
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10585805April 30, 2014ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:TURBO/SUPERCHARGER, STEERING
STEERING TOO TIGHT, WRIST AND HANDS GET VERY STRESSED IN SHORT TIME, KEEPS PULLING TO A SIDE, NEED TO PUT FORCE ON STEERING TO STAY IN LANE, VERY STRESSFUL TO MAKE TURNS AT ALL SPEEDS, STEERING SET TO LOW STIFFNESS BY DEALER, YET VERY PAINFUL, NO FIX FROM DEALER, SAYS THATS HOW IT IS SINCE ITS ELECTRONIC STEERING. I SEE SEVERAL BLOGS ABOUT THE SAME ISSUE, SURPRISING THAT THERE IS NO REMEDY. TURBO FAILED TWICE BEFORE 50K. *JS
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10585475April 29, 2014STRUCTURE:BODY, SERVICE BRAKES, EXTERIOR LIGHTING
I HAD COME TO A COMPLETE STOP ATTEMPTING TO MERGE INTO TRAFFIC, AS I PRESSED ON ACCELERATOR, I FELT IT GO DOWN UNDER MY FOOT, THUS HITING THE RIGHT REAR BUMPER OF THE CAR IN FRONT OF ME.THIS WAS THE FIRST TIME. THE SECOND TIME HAPPENED IN JANUARY. 2012. I WAS TURNING INTO MY PARKING SPOT, AND I HAD SOFTLY BRAKED. AND AS I PRESSED ON THE ACCELEATOR, AND LIKE THE FIRST TIME, I FELT THE ACCELERATOR GO DOWN BENEATH MY FOOT, WITHOUT PRESSING TOO HARD. I RAN INTO MY APARTMENT, AND CAUSED A GOOD DEAL OF DAMAGE TO IT.AS WELL AS MY CAR. I HAVE NOT HAD AN INCIDENT SINCE, BUT I REMAIN SCARED THAT IT WILL HAPPEN AGAIN. I TOOK VEHICLE TO OXMOOR HYUNDAI, IN LOUISVILLE, AND COULD NOT FIND FIND ANYTHING WRONG, AND I HAD TO PAY JUST UNDER $100.00 TO TELL ME THIS. AND MY AUTO INSURANCE WENT UP DRASTICALLY. *JS
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10585478April 29, 2014AIR BAGS
TL* THE CONTACT OWNS A 2006 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45 MPH, THE CONTACT CRASHED INTO THE DRIVER'S SIDE OF A ANOTHER VEHICLE. UPON IMPACT, THE AIR BAGS DID NOT DEPLOY. THE CONTACT AND THE FRONT PASSENGER SUSTAINED HEAD AND BACK INJURIES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 130,000.
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 2
- Deaths:
- 0
- #10585494April 29, 2014ENGINE
THE ENGINE FAILED WITH A BENT ROD IN THE ENGINE. ENGINE NEEDS TO BE REPLACED. *JS
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10585577April 29, 2014AIR BAGS
THE MORNING OF THE FLASH FREEZE ON FEBRUARY 21, 2014, MY DAUGHTER WAS TURNING LEFT AT AN INTERSECTION WHEN SHE LOST CONTROL OF THE CAR DUE TO SLICK ROADS. WHEN SHE STEPPED ON THE BRAKE, IT SLID AND CRASHED HEAD ONTO A TRAFFIC LIGHT POLE. PART OF THE TRAFFIC LIGHT BROKE OFF AS A RESULT OF THE IMPACT. HER AIRBAG DID NOT DEPLOY. HER CHEST AND MOUTH HIT THE STEERING WHEEL. SHE WAS IN A LOT OF PAIN AND IT HURT HER TO BREATHE SO WAS SENT FOR X-RAYS. SHE DIDN'T HAVE ANY BROKEN RIBS BUT MAY HAVE HAD INTERNAL BRUISING BECAUSE SHE NEEDED PHYSICAL THERAPY FOR SEVERAL WEEKS AND A CHIPPED TOOTH. WHEN I CALLED HYUNDAI AND TOLD HER WHAT HAPPENED, THE REPRESENTATIVE SAID THE AIRBAG SHOULD HAVE DEPLOYED. I WAS MAILED OUT PAPERWORK TO FILL OUT. I COMPLETED ALL THE REQUESTED INFORMATION. THEY THEN INSPECTED THE CAR. AFTER A FEW WEEKS, I RECEIVED A LETTER STATING THE ACCIDENT DID NOT MERIT THE AIRBAG DEPLOYMENT. THEY CLOSED MY CASE WITHOUT ANY FURTHER CONVERSATION. I CALLED AFTER I RECEIVED THE LETTER AND THE REPRESENTATIVE SAID THIS WAS HYUNDAI'S FINAL DECISION AND THERE WAS NOTHING MORE THEY CAN DO FOR ME. *JS...UPDATED 12/09/15 *BF
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 1
- Deaths:
- 0
- #10585397April 28, 2014ENGINE
DRIVING APPROXIMATELY 50 MPH WHEN I HEARD POP. SMOKE CAME FROM UNDER HOOD. PULLED OVER. POPPED HOOD. SMOKE COMING FROM ENGINE. CHECKED DIPSTICK AND NO OIL. NEVER HAD OIL LEAK. NO OIL LIGHT EVER CAME ON. NO CHECK ENGINE LIGHT. NO OVERHEAT OR HOT ENGINE LIGHT. JUST A SMALL FIRE UNDERNEATH THE ENGINE ON GROUND. BOUGHT OIL THAT JUST LEAKED IMMEDIATELY AFTER PUTTING IN. NO WARNING. NO SIGNALS. NO ALERTS. BLOWN ENGINE. THEY WANT $5300 FOR A USED ENGINE. *JS
- Crash:
- No
- Fire:
- Yes
- Injuries:
- 0
- Deaths:
- 0
- #10585057April 26, 2014VISIBILITY:SUN/MOON ROOF ASSEMBLY
SUNROOF COLLAPSED INTO CAR THAT WAS SITTING DRIVEWAY WITH LESS THAN 2 INCHES OF SNOW/ICE ON THE ROOF. NOTHING FELL INTO THE ROOF IT SIMPLY COLLAPSED DURING SNOW AND TEMPERATURE CHANGE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0