Hyundai Sonata Complaints

17,026 consumer complaints on file.

#10620866August 8, 2014
ENGINE, VEHICLE SPEED CONTROL
I WAS PULLING UP TO A STOP LIGHT AND MY CAR MADE A JERKING MOTION, AS IT HAD DID ONE DAY PRIOR AS WELL. I LOOKED AT MY DASH AND THE EPS LIGHT, BATTERY LIGHT, CHECK ENGINE LIGHT, AND ONE MORE LIGHT CAME ON. I TRIED TO DRIVE THE CAR FORWARD AND IT BEGAN TO ROLL BACK. I TURNED THE CAR OFF TO TRY AND RESTART IT, BUT THE BREAK WOULD NOT PUSH DOWN FOR ME TO TURN IT BACK ON. THE CAR WAS TOWED TO A DEALERSHIP WHERE I SHOWED TWO SERVICE TECHNICIANS THE PHOTO OF THE DASHBOARD THAT I TOOK, AND BOTH SAID THAT MY ENGINE HAD CUT OFF. THEY KEPT THE CAR OVERNIGHT AND DROVE ON IT TO TRY AND RECREATE THE PROBLEM, ALONG WITH RUNNING MULTIPLE TESTS, AND NOTHING SHOWED UP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10620895August 8, 2014
POWER TRAIN
I WAS BACKING MY CAR OUT OF A PARKING SPACE WHEN THE CAR ABRUPTLY STOPPED (AS IF I HAD HIT SOMETHING) JERKING THE CAR AND CAUSING THE CAR TO STALL / ENGINE TO DIE. I NOTICED THE DASHBOARD LIGHTS WENT BLANK AND THEN A FEW LIGHTS CAME ON; BUT THE LIGHTS FOR THE LETTERS ON THE GEAR SHIFT WAS BLANK. THE CAR WAS ABLE TO BE PLACED IN PARK AND AFTER SEVERAL MINUTES THE CAR STARTED AND I WAS ABLE TO DRIVE HOME. I NOTICED A SIMILAR COMPLAINT FROM JULY 16,2011. FROM SUGARLOAF, PA. THIS IS ALMOST WORD FOR WORD EXACTLY WHAT HAPPENED TO MY CAR! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10621023August 8, 2014
ENGINE
OIL CHANGED 1-1.5 MONTHS AGO. ON 8/5/14 WHILE DRIVING HOME THE CAR STARTED HAVING A TICKING NOISE COMING FROM THE MOTOR AND THE OIL LIGHT QUICKLY FLASHED BUT THEN WENT AWAY. MADE A RIGHT TURN AND THERE WAS A SQUEALING NOISE FOLLOWED BY A LOUD BOOM. CAR THEN BEGAN TO HAVE A CLUNK COMING FROM THE MOTOR AND WOULD STUTTER LIKE IT WAS TRYING TO STALL OUT. CHECKED THE OIL AND THERE WAS NOT MUCH IN THE MOTOR. NO OIL LEAKS. CAR IS PARKED AT THE SAME PLACE ALL THE TIME WHILE AT WORK AND HOME, NO OIL MARKS LEFT WHERE CAR IS PARKED. 2 QUARTS OF BRAND NEW OIL PUT INTO CAR (CAR WAS NOT DRIVEN AFTER THIS HAPPENED-BROUGHT OIL TO THE LOW OIL MARK ON THE DIP STICK) THE NEXT DAY AND CAR WAS TOWED TO FAULKNER HYUNDAI (PAXTON ST, HARRISBURG PA). CAR WAS RECEIVED AT DEALERSHIP BY 9:30 AM ON 8/7/14 BUT WAS NEVER LOOKED AT UNTIL THE FOLLOWING DAY. RECEIVED CALL FROM DEALERSHIP STATING THE NOISE WAS FROM COMING FROM THE BOTTOM PART OF THE MOTOR AND QUESTIONED WHEN MY LAST OIL CHANGE WAS STATING "THERE WAS VERY LITTLE OIL IN THE CAR AND IT WAS VERY DIRTY." FIRST RED FLAG CONSIDERING THAT WAS BRAND NEW OIL. HYUNDAI IS NOW TRYING TO NOT COVER THIS UNDER THE WARRANTY. THIS ISSUE SEEMS TO BE COMMON ON THIS VEHICLE FROM ALL THE RESEARCH I HAVE DONE AND SHOULD PROBABLY BE RECALLED. HYUNDAI CUSTOMER SERVICE IS A JOKE AS WELL AS THEIR VEHICLES. AND THEIR "AMERICA'S BEST WARRANTY" IS A GIMMICK TO GET PEOPLE TO BUY THESE POLISHED PIECES OF CRAP AND MORE THAN LIKELY WILL NOT BE HONORED. STILL WAITING TO HEAR FROM HYUNDAI ON A QUOTE FOR THE REPAIRS AND IF THE WARRANTY WILL COVER IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10619506August 7, 2014
FUEL SYSTEM, GASOLINE
WHEN FILLING THE VEHICLE WITH GAS IT ALWAYS SPILLS OUT AS IF SOMETHING IS BLOCKING THE INPUT OF GASOLINE. I WOULD CONSIDER THIS A HAZARD/SAFETY ISSUE. MANY GAS STATION ATTENDANTS HAVE TOLD ME THIS IS A PROBLEM THEY SEE WITH MOST HYUNDAI SONATAS POSSIBLY OF THE SAME YEAR? I'VE CONTACTED HYUNDAI AND THEY WANT NOTHING TO DO WITH THIS. THEY WANT YOU TO JUMP THROUGH HOOPS TO HAVE IT REPAIRED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10619571August 7, 2014
ENGINE, POWER TRAIN
THE TRANSMISSION SLIPS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10619631August 7, 2014
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC)
PEDAL TO THE METAL RUSTED OUT BRAKE LINE CLOSE TO $1,000 TO REPAIR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10620637August 7, 2014
AIR BAGS, STRUCTURE:BODY, SEAT BELTS
I AM #84 HAVING THE SEAT BELT BUCKLE FAILURE AND THE $300 REPAIR SO THE AIR BAG WILL WORK IN CASE OF A CRASH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10620643August 7, 2014
ELECTRONIC STABILITY CONTROL (ESC)
THE "ESC OFF" LIGHT WAS ON THE DASH AND REMAINED UNTIL I TURNED OFF THE ENGINE. IT WAS GONE FOR A WHILE THEN CAME BACK AGAIN OFTEN LIKE EVERY SEVERAL HUNDRED MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10620653August 7, 2014
STRUCTURE:BODY
DOOR HANDLES ON MY 2010 HYUNDAI SONATA HAVE FALLEN OFF. THE DOOR HANDLES ARE THE DRIVER DOOR AND THE REAR PASSENGER DOOR. THERE WAS NO EXCESSIVE USE OR FORCE ON THEM. THE JUST BREAK OFF. THIS IS UNSAFE IF I GET INTO AN ACCIDENT AS IT WILL MAKE IT TOUGH TO GET PEOPLE OUT IN AN EMERGENCY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10620656August 7, 2014
SEAT BELTS, AIR BAGS
TWO WEEKS AGO MY AIR BAG LIGHT CAME ON. BROUGHT THE VEHICLE INTO THE DEALER THIS MORNING AND THEY TELL ME THAT I NEED A NEW PASSENGER SEATBELT BUCKLE. FAILURE TO REPLACE THIS INCREDIBLY EXPENSIVE PART WOULD RESULT IN THE FAILURE OF THE AIRBAGS TO DEPLOY IN THE EVENT OF A CRASH. ALSO, THE STATE I LIVE IN WOULD NOT ALLOW THE VEHICLE TO PASS INSPECTION WITH THIS LIGHT BEING ON. SO I CAN NOT WAIT FOR A RECALL, I HAVE TO REPLACE THIS PART NOW. SEEING AS HOW MANY OTHERS HAVE REPORTED THIS PROBLEM AND IT DIRECTLY RELATES TO THE SAFETY OF THE VEHICLE I DO NOT UNDERSTAND WHY THIS SEATBELT BUCKLE HAS NOT YET BEEN RECALLED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10619325August 6, 2014
VEHICLE SPEED CONTROL
WHEN USING CRUISE CONTROL FOR MORE THAN ONE HOUR, THE CRUISE OR LESSEN SPEED BUTTON STOPS WORKING. THIS CAUSES DRIVER TO EITHER APPLY BRAKES TO SLOW VEHICLE DOWN, OR TURN OFF CRUISE CONTROL. THE CRUISE CONTROL SPEED NO LONGER WORKS. I TOOK VEHICLE TO DEALER, WHO WILL NOT TEST DRIVE VEHICLE FOR GREATER THAN ONE HOUR TO VERIFY PROBLEM. THEY ALSO REFUSE TO REPLACE SWITCH. I INDICATED THAT I WOULD PAY TO REPLACE SWITCH, AND THEY AGAIN REFUSED, INDICATING THAT THEY WOULD BE LIABLE IF THAT DID NOT "FIX" THE ISSUE--THAT THEY SAY DOES NOT EXITS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10619422August 6, 2014
STRUCTURE:BODY
MY BACK PASSENGER DOOR HANDLE ON THE OUTSIDE HAS COME OFF. AS I'M READING ONLINE IM SEEING THIS IS A COMMON ISSUE SO I'M TRYING TO COMPREHEND WHY NOTHING IS BEING DONE ABOUT THIS. PEOPLE CAN'T AFFORD TO PAY $200 EVERY OTHER MONTH TO FIX THIS ISSUE!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10619229August 6, 2014
STRUCTURE:BODY:DOOR
THE DOORS ON THIS SONATA DO NOT WORK PROPERLY. THEY DO NOT STAY OPEN WHILE RIDERS EXIT THE VEHICLE, AND SWING BACK AND CLOSE, EASILY AND FORCEFULLY, OF THEIR OWN ACCORD. THIS IS NOT A RARE OCCURRENCE. IT HAPPENS OFTEN. WE HAVE HAD A TOTAL OF THREE CHILDREN, AGES 11-15, HAVE THEIR FINGERS SMASHED IN THE DOORS A TOTAL OF FIVE TIMES SINCE BUYING THE VEHICLE IN 2011. TWO OF THOSE SMASHED FINGERS RESULTED IN OPEN BREAKS THAT REQUIRED MEDICAL ATTENTION.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10619254August 6, 2014
STRUCTURE:BODY
DRIVER'S SIDE DOOR HANDLE JUST POPPED OFF FOR NO REASON!!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10619045August 5, 2014
STRUCTURE:BODY
CHROME INTERIOR DOOR HANDLE. THE CHROME ON THE HANDLE IS CRACKING AT THE CHROME EDGE. IT HAS A SHARP EDGE AND CUT MY PASSENGERS HAND. I HAD THIS HANDLE REPLACED UNDER WARRANTY ONCE BEFORE FOR THIS ISSUE AND NOW IT IS HAVING THE SAME ISSUE AS BEFORE. THEY HAVE A RECALL ON THE 2002 - 2003 SONATAS PERSONALLY I DON'T THINK THEY FIXED ANYTHING AND THIS SHOULD BE INCLUDED FOR THE RECALL AS WELL. *TR
Crash:
No
Fire:
No
Injuries:
2
Deaths:
0
#10619098August 5, 2014
TIRES:SIDEWALL, TIRES:TREAD/BELT
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE VEHICLE IS EQUIPPED WITH HANKOOK OPTIMO H431 TIRES, SIZE 225/45R18V. WHILE THE VEHICLE WAS BEING SERVICED FOR AN OIL CHANGE, THE TECHNICIAN NOTICED A BUBBLE ON THE SIDEWALL AND PART OF THE TREAD OF THE FRONT PASSENGER SIDE TIRE. THE CONTACT WAS INFORMED THAT THE TIRE NEEDED TO BE REPLACED. THE CONTACT MADE NUMEROUS ATTEMPTS TO NOTIFY THE MANUFACTURER, BUT HE DID NOT RECEIVE A RETURN PHONE CALL. THE TIRE WAS NOT REPAIRED. THE TIRE FAILURE MILEAGE WAS 42,000 AND THE VEHICLE FAILURE MILEAGE WAS 46,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10619141August 5, 2014
AIR BAGS, SEAT BELTS
I STARTED THE CAR AND NOTICED THAT THE AIRBAG WARNING LIGHT WOULD NOT GO OUT. I CHECKED THE OWNERS MANUAL AND IT SAID BRING IT TO THE DEALER AS SOON AS POSSIBLE . THE DEALER CHARGED 95.00$ TO DIAGNOSE THE PROBLEM,AND ANOTHER $810 TO CHANGE THE 2 FRONT SEATBELT BUCKLES. THIS IS A SAFETY ITEM BECAUSE THE AIRBAGS MAY NOT DEPLOY IN CASE OF AN ACCIDENT .HYUNDAI SHOULD RECALL THESE VEHICLES AND FIX THE PROBLEM. I SEE THAT AN INVESTIGATION WAS OPENED ON THIS PROBLEM , AND WOULD LIKE TONE INCLUDED IN THE NUMBER OF PEOPLE COMPLAINING ABOUT THIS PROBLEM THANKS FOR YOUR TIME AND CONSIDERATION *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10619151August 5, 2014
ENGINE, POWER TRAIN, VEHICLE SPEED CONTROL
WHILE ATTEMPTING TO ACCELERATE FROM A STOP THE VEHICLE GOT TO 30 TO 35 MPH AND WOULD NOT GO ANY FASTER DESPITE PRESSING GAS PEDAL AND RPMS WENT UP TO 7 AND 8. AFTER PUSHING GAS PEDAL SEVERAL TIMES THE CAR WILL FINALLY INCREASE IN SPEED WHICH IS VERY CONCERNING GIVEN I DRIVE ON AN INTERSTATE. THIS HAS HAPPENED 3 TIMES IN PAST 4 MONTHS AND SAME EXACT THING AT 10 MPH AND RPM WENT TO 4 AND 5 AND CAR WOULD NOT INCREASE SPEED. I STOPPED VEHICLE AND ACCELERATED AND THEN IT OPERATED NORMALLY. DEALERSHIP HAS BEEN IN UNABLE TO DUPLICATE IT AND HAS QUESTIONED ME SEVERAL TIMES ABOUT DRIVING WITH TWO FEET WHICH I DO NOT DO AND LAYING PURSE ON CONSOLE AGAINST SHIFTER WHICH I ALSO DO NOT DO. 3 OF THE 4 TIMES IT HAPPENED IT WAS AT THE BEGINNING OF MY DRIVE WITHIN FIRST MILE OR SO. 1 TIME WAS NEAR END AFTER ABOUT 20 MILES. PURCHASED CAR USED WITH 18000 MILES ON IT AND DID NOT DRIVE ON INTERSTATE FROM JULY 2013 UNTIL MARCH 2014 ON REGULAR BASIS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10619165August 5, 2014
VISIBILITY
SUN VISORS DO NOT REMAIN IN PLACE. THEY WILL FALL OBSTRUCTING MY VIEW. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10618603August 4, 2014
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE REVERSING, THE VEHICLE MOVED FORWARD AND CRASHED INTO A POLE. THERE WERE NO INJURIES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 53,000. UPDATED 10/02/14*LJ THE CONSUMER STATED THE FAILURE OCCURRED 3 TIMES BEFORE THE ACCIDENT. UPDATED 3/5/2015 *JS
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0

← Back to Hyundai Sonata