Hyundai Sonata Complaints

17,026 consumer complaints on file.

#10659415November 19, 2014
STRUCTURE:BODY:DOOR
DOOR HANDLE (EXTERIOR-FRONT PASSENGER) BROKEN LINKAGE; WON'T OPEN DOOR. THIS IS THE SECOND HANDLE THAT HAS FAILED DUE TO DEFECTIVE LINKAGE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10658786November 18, 2014
ELECTRICAL SYSTEM
PUSH TO START DOES START WHEN IT'S COLD OUTSIDE. I HAVE TO UNLOCK THE CAR MANUALLY SINCE THE CAR WON'T EVEN OPEN WITH THE REMOTE. I THEN HAVE TO STRUGGLE WHILE IN THE CAR TRYING TO PUSH THE START BUTTON AND STEP ON THE BRAKE. SOMETIMES IT TURNS ON, OTHER TIMES IT DOESN'T. ITS BEEN HAPPENING SINCE LAST YEAR. AND ALREADY HAPPENED TWICE THIS WEEK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10658956November 18, 2014
STRUCTURE:BODY
WENT TO OPEN DOOR AND HANDLE CAME OFF IN MY HAND. I DIDN'T EVEN PULL VERY HARD AND DIDN'T HEAR ANYTHING CRACK OR BREAK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10658986November 18, 2014
AIR BAGS, ELECTRICAL SYSTEM
THIS IS THE FIRST DATE THAT I REPORTED TO THE DEALER THAT THE AIR BAG LIGHT WAS ON. SINCE THAT TIME, THE LIGHT HAS GONE OFF AND COME BACK ON A MANY TIMES. IT WAS CHECKED AGAIN BY THE DEALER AND ALSO BY A LOCAL, CERTIFIED MECHANIC. IT USUALLY STAYS OFF FOR ABOUT 6 MONTHS, BUT COMES BACK ON. IT IS NOW ON AGAIN. IN ADDITION, I'VE HAD TO REPLACE THE DOOR JAM SWITCH IN JAN. 2014. THE DOOR CHIMES (SEATBELT SOUND) GOES OFF RANDOMLY. NOW, THIS SOUND IS BACK. THE CAR RANDOMLY LOCKS ITSELF AND THE RADIO RANDOMLY GOES ON AS WELL. I FEEL THAT THE CAR HAS ELECTRICAL PROBLEMS THAT MAY MAKE IT UNSAFE. I AM ESPECIALLY CONCERNED ABOUT THE AIR BAG ISSUE. THE CAR HAS APPROXIMATELY 57,000 MILES ON IT. I FIND IT HARD TO BELIEVE THAT THIS VEHICLE HASN'T BEEN RECALLED FOR ANY NUMBER OF REASONS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10659025November 18, 2014
STRUCTURE:BODY
REAR DRIVE SIDE DOOR HANDLE FELL OFF. THE DOOR WAS NOT BEING OPENED, IT JUST FELL OFF ON TO GARAGE FLOOR. WE HAVE NO KIDS AND THIS DOOR GETS USED ONLY OCCASIONALLY. THE FAILURE IS IN THE AREA OF THE PART THAT HAS AN EXTENDED HOOK WHICH PULLS THE INTERNAL DOOR LATCH TO RELEASE THE DOOR LOCK. THE POINT OF FAILURE IS A CLEAN SHEARED SURFACE APPROXIMATELY HALF WAY ALONG THIS EXTENDED HOOD FEATURE. MICROSCOPIC EXAM OF THE FAILURE INTERFACE INDICATES APPROXIMATELY 50% WELD/KNIT LINES OBSERVED OVER THE CROSS-SECTION. STRONG POSSIBILITY THAT THIS IS A MANUFACTURING DEFECT RELATED TO INJECTION MOLDING. DOOR CAN NOT BE OPENED FROM THE OUTSIDE WITHOUT USING SOME TOOL WORK AROUND AND DEPENDING ON THE CONDITIONS THIS CAN RESULT IN A SAFETY CONCERN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10659068November 18, 2014
ENGINE
CAR STARTED MAKING KNOCKING NOISES WHILE DRIVING UP HILL, LOSING POWER. PROCEEDED TO DRIVE IT HOME. CHECKED OIL AND APPEARED COMPLETELY DRY. NO ENGINE WARNING LIGHTS CAME ON WHEN CAR HAD PREVIOUSLY BEEN DRIVEN. NO OIL LEAKS SEEN. ADDED OIL AND THEN DROVE TO DEALERSHIP, WHERE THEY STATED ENGINE NEEDED TO BE REPLACED. REGULARLY SERVICED CAR WITH OIL CHANGES, 120K MILES WITH ALMOST ALL FREEWAY COMMUTE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10655374November 17, 2014
SERVICE BRAKES
TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. THE CONTACT STATED THAT WHEN THE BRAKE PEDAL WAS DEPRESSED, THE VEHICLE WOULD CONTINUOUSLY STOP WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER. HOWEVER, THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 39,000. UPDATED 7/13/15*CN THE CONSUMER THE FAILURE WAS CAUSED BY A DEFECTIVE BRAKE BOOSTER. UPDATED 9/18/15 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10658602November 17, 2014
STRUCTURE:BODY
THE PAINT JUST PEELS OFF THE CAR WHEN DRIVING. I BROUGHT THE CAR TO 3 DIFFERENT AUTO BODY SHOPS AND ALL 3 SAID THE PRIMER IS BAD. THIS IS CAUSING THE PAINT TO PEEL OFF TO THE METAL. HYUNDAI WILL NOT EVER LOOK AT THE CAR TO INSPECT IT FOR BAD PRIMER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10658618November 17, 2014
AIR BAGS, SEAT BELTS
IN 2013, MY AIRBAG LIGHT CAME ON AND WOULD NOT GO OFF. I LEARNED THAT A RECALL HAD BEEN ISSUED SO I TOOK THE CAR TO THE DEALERSHIP. THE FRONT PASSENGER'S SEAT WAS REMOVED AND SENT AWAY FOR REPAIR. HOWEVER, AFTER THIS REPAIR WAS MADE, THE AIR BAG LIGHT CAME ON AGAIN AND WOULD NOT GO OFF. I TOOK THE CAR BACK TO THE DEALERSHIP AND WAS TOLD THAT THE SEAT BELT PRETENSION/BUCKLE WAS DEFECTIVE AND WOULD NEED TO BE REPLACED AT A COST TO ME OF OVER $400. SINCE THAT TIME, I HAVE DONE EXTENSIVE RESEARCH AND HAVE FOUND THAT THIS IS A VERY COMMON PROBLEM WITH HYUNDAI SONATAS. AS OF YET, I UNDERSTAND THAT NO RECALL HAS BEEN ISSUED BUT THAT THIS MATTER IS UNDER INVESTIGATION. THIS IS A SERIOUS SAFETY CONCERN AS THE AIR BAGS MAY NOT DEPLOY IN AN ACCIDENT. I WAS SPECIFICALLY TOLD THIS AT THE DEALERSHIP. I URGE YOU TO TAKE ACTION AND ISSUE A RECALL ON THIS. I, LIKE MOST OTHERS IN THIS SITUATION, CANNOT AFFORD TO SPEND $400+ DOLLARS TO HAVE THIS REPAIRED. HOWEVER, I ALSO CANNOT IN GOOD CONSCIENCE ALLOW PASSENGERS TO SIT IN THE FRONT SEAT KNOWING THE AIR BAGS MAY NOT DEPLOY. OF COURSE, I ALSO AM CONCERNED FOR MY OWN SAFETY AS A DRIVER AND THE AIR BAG ON THE DRIVER'S SIDE AS WELL. IT SEEMS AS THOUGH HYUNDAI KNOWS THAT THIS IS A PROBLEM, BUT OBVIOUSLY, UNLESS THE NHTSA ISSUES A RECALL, NO ACTION WILL BE TAKEN AND THOSE OF US IN THIS SITUATION WILL CONTINUE TO PUT OURSELVES AND OUR PASSENGERS AT RISK. THANK YOU FOR YOUR ATTENTION TO THIS SERIOUS MATTER! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10655296November 16, 2014
STEERING, SUSPENSION, WHEELS
I PURCHASED MY 2011 HYUNDAI SONATA ON DEC 15,2013 FROM A HYUNDAI DEALER. IN APRIL I NOTICED THAT MY VEHICLE WAS PULLING TO THE RIGHT SIDE. I TOOK IT TO A DIFFERENT LOCATION AND AFTER SEVERAL ATTEMPTS OF THEM CORRECTING THE ISSUE THEY CALLED ME AND TOLD ME THEY COULD NOT FIGURE OUT WHAT WAS WRONG. I THEN TOOK IT TO THE HYUNDAI DEALER AND THEY REPLACED A SENSOR AND TOLD ME IT WAS DONE. AGAIN MY CAR WILL NOT STAY IN THE LANE. IT PULLS SO MUCH TO THE RIGHT AND IS VERY UNSAFE. I TOOK IT IN AGAIN AND THEY ARE TELLING ME IT IS JUST THE ALIGNMENT. THEY EVEN STATED THAT SOMEONE ELSE IN MY HOUSE HIT SOMETHING. I LOOKED ONLINE AND SAW THAT THERE ARE NUMEROUS COMPLAINTS OF CARS PULLING TO LEFT OR RIGHT. I WAS TOLD THERE WAS A RECALL CAMPAIGN 927 BUT THEY ONLY DID AN ALIGNMENT ON DECEMBER 23,2011 AND NOTHING ELSE WAS DONE BUT THEN IT WAS CLOSED, INDICATING THAT IT HAD BEEN FIXED. THEY WANT ME TO PAY FOR THE ALIGNMENT AND TOLD ME MY TIRES ARE BAD BECAUSE OF HOW IT DRIVES. HYUNDAI IS AWARE OF THE ISSUES AND GIVES ME THE RUN AROUND. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10655313November 16, 2014
SEAT BELTS, AIR BAGS
THERE IS A RECALL ON MY 2006 HYUNDAI SONATA FOR ISSUE CODE: B1448 WHICH MEANS OCS MAT DEFECT AND THIS MADE MY DASH AIR BAG ILLUMINATE AT TIMES, MEANING THE AIRBAG WOULDN'T HAVE DEPLOYED IN CASE OF AN ACCIDENT. FORTUNATELY, THE HYUNDAI DEALERSHIP SHOP DID NOT CHARGE ME TO REPLACE THE PASSENGER SEAT SINCE IT IS A RECALL. HOWEVER, BEFORE THEY BEGAN TO PROCESS THE B1448 FIX, ANOTHER "SAFETY" ISSUE CODE CAME UP ON THEIR DIAGNOSTIC TEST SAYING "SEAT BELT BUCKLE PRETENSIONER: DRIVER RESISTANCE IS TOO HIGH" AND THE DEALERSHIP TOLD ME THAT THIS IS ALSO CAUSING THE AIR BAG LIGHT TO ILLUMINATE, THUS THE AIRBAG MAY NOT DEPLOY. SINCE MY CAR WARRANTY HAS EXPIRED AND THERE IS NO SAFETY RECALL ON THIS SPECIFIC ISSUE, I HAVE TO PAY A BIG BILL OUT OF MY OWN POCKET TO REPLACE THE BUCKLE PRETENSIONER. THIS IS A SAFETY ISSUE AND THERE SHOULD BE A RECALL ON THIS. NO ONE SHOULD PAY ANYTHING FOR A SAFETY ISSUE. UPON WEB RESEARCHING THERE HAS BEEN A GOOD NUMBER OF PEOPLE THAT HAVE THE SAME ISSUE BUT YET THERE IS NO RECALL YET.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10655167November 15, 2014
STEERING
THE VEHICLE DRIFTS FROM RIGHT TO LEFT CONSTANTLY AT HIGH SPEEDS. I HAVE DRIFTED INTO OTHER LANES OF TRAFFIC. I HAVE TAKEN THE CAR TO THE DEALER TWICE. THE SERVICE WRITER WITNESSED THE PROBLEM WITH ME DRIVING AT 60MPH, HOWEVER THE SERVICE TECH TEST DROVE THE CAR IN THE CITY AT LOW SPEEDS (BELOW 45MPH) AND THE CAR DOES NOT EXHIBIT THE PROBLEM AT LOWER SPEEDS. I HAD RESEARCHED THE ELECTRONIC POWER STEERING PROBLEMS REPORTED BY OTHERS. I WENT TO THE SERVICE MANAGER AND PROVIDED 43 OTHER SIMILAR COMPLAINTS ABOUT THE STEERING PROBLEM AND A SUGGESTION HOW TO FIX IT, BUT HE INSISTED HE DID NOT HAVE TIME TO TEST DRIVE THE CAR WITH ME AND HE DIDN'T BELIEVE THERE WAS A PROBLEM WITH THE CAR. THE PROBLEM CONTINUES TO WORSEN AS THE CAR IS NOW EXHIBITING THE DRIFT AT LOWER SPEEDS. I DEFINITELY THINK THIS IS A SERIOUS SAFETY ISSUE AND I RELUCTANT TO TAKE THIS CAR OF LONG TRIPS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10654904November 14, 2014
ENGINE
I HEARD A TICKING WHILE TRAVELING TO MA ON 684 NORTH OF CT WHEN THE NOISE GOT LOUDER. I STOPPED AND HAD TO TOW THE CAR HOME. WHEN I WHEN ON IN THE HYUNDAI SONATA FORUM THERE WERE A LOT OF FOLKS TALKING ABOUT THE PROBLEM. THEY MENTIONED TALKING TO THE DEALERS BUT NO ONE HEARD OF A RECALL ON THE ENGINE. SO I JUST LIKE THEM HAD TO FIX THE ENGINE BY THE WAY WHICH IS THE MOST EXPENSIVE 4 CYLINDER ENGINE OUT THERE. I ALSO CALLED THE MANUFACTURE ABOUT IT AND THEY TOLD ME THAT THERE'S NO RECALL YET AND I HAVE TO FIX IT MYSELF. WELL I WENT TO GOT THE BEARING AND CRAFT AND A OIL PUMP. THIS IS WHEN I LEARNED THAT THEY HAVE REDESIGNED A OIL PUMP THAT CAR 06 07 08 09 MODELS. I ASKED THE GUY WHY WOULD THEY DO THAT, CAUSE IT MEANS YOU HAVE TO BUY A NEW OIL PAN AND BOLTS, HE SAID THERE IS A DEFECT IN THE ORIGINAL OIL PUMP. SO I SAID IT'S COSTLY FOR US SO WHY THEY DON'T DO A RECALL? HE SAID NO ONE IS COMPLAINING AND IT'S VERY COSTLY FOR THE COMPANY. SO I ASK CAN SOMEONE LOOK INTO IT . REALLY WHY WOULD THEY REDESIGN A OIL PUMP FOR A CAR AS OLD AS JUST FIVE YRS OLD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10654669November 13, 2014
FUEL/PROPULSION SYSTEM
I WAS INFORMED THIS VEHICLE HAS A ONE-WAY SAFETY VALVE IN THE FUEL FILLER NECK THAT WHEN WORKING PROPERLY WILL PREVENT FUEL FROM ESCAPING SHOULD THERE BE A ROLL OVER. THIS VALVE MUST BE STUCK IN THE PARTIALLY OPEN POSITION SINCE IF CAUSES A SIGNIFICANT RESTRICTION WHEN FUELING THE CAR. WHEN FUELING THE CAR, FUEL DOES NOT FLOW PROPERLY AND ONLY ACCEPTS HALF GALLON AT A TIME BEFORE THE FUEL HANDLE SHUTS OFF. THEN I MUST WAIT FOR THE GAS IN THE FILLER NECK TO DROP BEFORE I CAN CONTINUE TO FUEL VEHICLE AND THEN CONTINUALLY REPEAT THIS PROCESS. THOUGH VERY TIME CONSUMING TO FILL IT UP, THIS IS A SAFETY ISSUE SINCE THE VALVE DOES NOT OPERATE AS DESIGNED. I WAS INFORMED IT WOULD COST OVER $600 TO REPLACE THIS VALVE AND I WOULD THINK IT SHOULD BE A MANUFACTURER'S DEFECT. THE CONSUMER HAS NO CONTROL THAT WOULD INFLUENCE THE VALVE'S PROPER FUNCTIONALITY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10654309November 12, 2014
VISIBILITY:SUN/MOON ROOF ASSEMBLY
DRIVING ON INTERSTATE FOR APPROX 1 HOUR, WHEN SUNROOF EXPLODED OUTWARDS, NO ROAD DEBRIS HIT THE VEHICLE TO CAUSE EXPLODING SUNROOF, IT WAS NOT AN EXTREME TEMPERATURE CHANGE. SOUND WAS LIKE A GUNSHOT INSIDE THE CAR, AND THANKFUL THAT THE MOONROOF COVER WAS CLOSED AT THE TIME SO THAT GLASS DID NOT SHOWER INTO THE CAR WHILE DRIVING. VERY FRIGHTENING AND COULD HAVE EASILY CAUSED ACCIDENT. GOING ROUNDS WITH HYUNDAI RIGHT NOW TO GET REPAIRED. DEALERSHIP STATING THAT HYUNDAI WILL NOT COVER THE PART. DEALERSHIP SUGGESTING I FILE WITH MY INSURANCE COMPANY, HOWEVER THIS WAS A FAULT ISSUE WITH PRODUCT, NOT INSURANCE RELATED. VEHICLE UNDER WARRANTY AND STILL HAVING ISSUES WITH THE DEALERSHIP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10654450November 12, 2014
FUEL/PROPULSION SYSTEM
I FILLED UP MY CAR ON THURSDAY AFTER FILLING IT UP THE FIRST TIME I STARTED THE CAR THE GAUGE READ FULL, LATER ON WHILE DRIVE THE FUEL GAUGE SAID 3/4 FULL EVEN THOUGH I HAD DRIVEN A FEW MILES. THE NEXT DAY AFTER TAKING MY KIDS TO SCHOOL I STOPPED TO RUN AN ERRAND. I GET BACK IN MY CAR TO START IT UP AND THE GAS LIGHT IS ON AND THE FUEL GAUGE SAYS EMPTY. AFTER DRIVING A FEW MILES THE GAS GAUGES WENT UP TO 1/4 THEN EVENTUALLY 1/2 TANK. THE GAUGE HAD BEEN SHOWING 3/4 FULL A FEW TIMES IN THE PAST FEW WEEKS AFTER FILLING UP BUT THIS IS THE FIRST TIME IT'S SHOWN AS EMPTY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10654475November 12, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE ALARM ACTIVATED AND THE REAR PASSENGER SIDE DOOR WARNING LIGHT ILLUMINATED. ON A DIFFERENT OCCASION, THE CONTACT STATED THAT THE DOME LIGHT FAILED TO TURN OFF. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THERE WAS AN ELECTRICAL SHORT OCCURRED IN THE STEERING WHEEL AND THE RADIO. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 53,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10654562November 12, 2014
SUSPENSION
PROBLEMS WITH RIGHT CONTROL ARM AND FROM STRUT MOUNTS. THUMP NOISE WHEN BUMPS ARE THERE. INITIALLY, THE DEALER SAID EVERYTHING LOOKS FINE. I ASKED THEM TO CHECK THOROUGHLY AND THEY SAID THAT PROBLEM WITH RIGHT FRONT LOWER CONTROL ARM. THE DEALER REPORTED THAT IT COST AROUND $1220 TO REPAIR. I AM CONCERNED ABOUT THE SAFETY ME AND MY FAMILY. A SIMILAR RECALL HAS BEEN DONE (NUMBER 113). IT IS TOO EXPENSIVE TO HEAR WITH NO FAULT OF OURS. THE HYUNDAI NEED TO TAKE CARE OF IT. IT STILL MAKES A NOISE UNDER HOOD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10654237November 11, 2014
AIR BAGS
AIR BAG LIGHT CAME ON , SO TOOK IT TO DEALER AN THEY SAID PASSENGER SEAT BELT BUCKLE NEEDS REPLACEMENT AT THE COST OF 400 BUCKS. SO AIR BAGS WON'T DEPLOY AN SEAT BELT MAY NOT WORK. THIS IS DANGEROUS AN SHOULD BE A RECALL ON THIS VEHICLE AS I SEE IT HAS HAPPENED TO LOTS OF PEOPLE YEARS 2006 2007 2008. WHEN CAN WE EXPECT THE RECALL ON THIS. I WOULD LIKE TO GET MY CAR FIXED. THANKS, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10654089November 11, 2014
STEERING
THE VEHICLE MAKES A CLICKING NOISE WHEN THE STEERING WHEEL IS TURNED IN EITHER DIRECTION ESPECIALLY WHEN PARKING. IT CAN ALSO BE HERD AND FELT WHEN DRIVING OVER UNEVEN SURFACES. THERE'S A LOOSENESS IN THE STEERING THAT IS GETTING PROGRESSIVELY WORSE OVER TIME. I WAS TOLD BY THE DEALER THAT THE STEERING FLEX COUPLING NEEDS TO BE REPLACED BUT IT'S NOT COVERED BY ANY RECALLS. DURING MY RESEARCH OF THIS ISSUE I DISCOVERED AN ALARMING AMOUNT OF 2011 HYUNDAI SONATA OWNERS EXPERIENCING THE EXACT SAME ISSUE WHICH TELLS ME THIS HAS TO BE A DEFECT. HYUNDAI NEEDS TO ISSUE AN IMMEDIATE RECALL ON THESE STEERING FLEX COUPLINGS BEFORE SOMEONE GETS SERIOUSLY INJURED OR KILLED. THIS IS A VERY DANGEROUS SITUATION THAT NEEDS TO BE ADDRESSED. THE PROOF NEEDED TO AVOID TRAGEDY IS JUST AN INTERNET SEARCH AWAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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