Hyundai Sonata Complaints

17,026 consumer complaints on file.

#10662459December 5, 2014
FUEL SYSTEM, GASOLINE
THE FUEL TANK ON 2000 HYUNDAI SONATA IS CRACKED AND LEAKING GASOLINE. THERE IS A STRONG GAS ODOR IN THE CABIN. THE FIRE DEPARTMENT AND HAZMAT TEAM RESPONDED. I COULD HAVE BEEN KILLED IN AN EXPLOSION IF THE GAS VAPORS IGNITED. THERE IS A RECALL FOR THE PREVIOUS MODEL YEAR HYUNDAI SONATA. THE FUEL TANK CAN CRACK AND LEAK GASOLINE. THAT IS WHAT HAPPENED TO MY 2000 SONATA. THE CAR IS NOW AT A DEALERSHIP WHERE THEY ARE REPLACING THE SUBRAME BECAUSE IT HAS A RECALL FOR SEVER RUST. THEY DO NOT WANT TO RECALL THE ISSUE WITH THE RUSTED, CRACKED FUEL TANK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10654419December 4, 2014
FUEL SYSTEM, GASOLINE
2009 HYUNDAI SONATA FUEL SENDING UNIT. *MW THE CONSUMER STATED IT HAS BEEN THREE MONTH AND THE SMELL OF GASOLINE/FUMES IS STILL PRESENT INSIDE AND OUTSIDE OF THE CAR, MOSTLY AT THE REAR PASSENGER SIDE WHERE THERE WAS A GASOLINE SPILL, AFTER THE PROBLEM WAS SUPPOSEDLY FIXED. ABOUT A MONTH AGO, THE VEHICLE STOPPED RUNNING, WHILE THE CONSUMER WAS DRIVING. IT ALL STARTED, WHEN THE CONSUMERS HUSBAND TOOK THE VEHICLE TO THE DEALER, BECAUSE THE CHECK ENGINE LIGHT HAD ILLUMINATED AND THE GAS GAUGE WAS NOT REGISTERING. THE MECHANIC CLEARED THE ENGINE LIGHT AND STATED THE FUEL SENDING UNIT NEEDED TO BE REPLACED. THE FUEL SENDING UNIT WAS REPLACED FOR A SECOND TIME, BECAUSE THE FIRST ONE WAS DEFECTIVE. HOWEVER, THE GAS GAUGE STILL DIDN'T WORK. IMMEDIATELY AFTER THE CONSUMER LEFT THE SHOP, SHE STOPPED FOR GAS AND WHILE PUMPING GAS STARTED POURING OUT FROM THE PASSENGER SIDE ONTO THE GROUND. THE CONSUMER STATED THE VEHICLE WAS TAKEN TO THE DEALER THREE TIME, FOR THE SAME PROBLEM. THE CONSUMER STATED EVER SINCE THE DEALER RE-INSTALLED THE GASKET, THE SAME FUEL SENDING UNIT CONTINUED TO LEAK GAS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10662207December 4, 2014
ENGINE
WHILE DRIVING THE CAR ON INTERSTATE 95 , THE CAR ABRUPTLY STALLED OUT DOING 60 MPG , THE FLASHERS WOULD NOT WORK. I SHIFTED IT IN NEUTRAL AND IT STARTED AFTER TWO ATTEMPTS. WE PROCEEDED TO GET OFF THE INTERSTATE ONTO ANOTHER FOUR LANE HIGHWAY. ABOUT A HALF A MILE DOWN THE ROAD, IT STALLED AGAIN. AFTER TWO MORE ATTEMPTS TO RESTART THE ENGINE, IT DID RESTART AND EVERYTHING SEEMED FINE. THREE MORE MILES DOWN THE ROAD, THE CAR STALLED OUT AGAIN AND THEN STARTED SMOKING. WE COULD NOT RESTART THE CAR AND THE FLASHERS INITIALLY WOULD NOT WORK AGAIN. AFTER TEN SECONDS, THE FLASHERS STARTED TO WORK AND THEN WE PROCEEDED TO PUSH THE CAR ACROSS THE HIGHWAY INTO A 7-11. THE ENGINE HAD SEIZED UP. THE CAR HAD TO BE TOWED TO THE HYUNDAI DEALER. AFTER CALLING THE DEALER THE NEXT DAY, I FOUND OUT THAT FOUR CARS WITH THE SAME PROBLEM WERE WAITING TO BE REPAIRED. THE DEALER IS NOW PUTTING A NEW ENGINE IN THE CAR SINCE IT IS STILL UNDER WARRANTY. THE PROBLEM IS THEY ARE PUTTING A NEW ENGINE IN THE CAR WITH THE SAME EXACT PROBLEM. THEY HAVE NOT FIXED THE INITIAL PROBLEM. I AM AFRAID THIS SAME EXACT INCIDENT WILL HAPPEN AGAIN AND I WILL NOT BE AS LUCKY. THEY ARE PUTTING MY LIFE AND MY FAMILIES' LIFE IN JEOPARDY. I WANT THEM TO BUY BACK THE CAR, THIS SHOULD NOT HAPPEN WITH ONLY 25,000 MILES ON THE CAR AND AN UP-TO-DATE CAR SERVICE RECORD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10662266December 4, 2014
AIR BAGS, STRUCTURE
WE NOTICED A CRACK STARTING IN THE PASSENGER SIDE DASHBOARD WHERE THE AIRBAG WAS LOCATED. THE CRASH PAD WAS REPLACED ON 9/29/06 UNDER WARRANTY. A NEW CRACK STARTED IN 2010 WHICH CONTINUED TO EXPAND & SPREAD. ON 10/12/11, WE RETURNED TO THE DEALERSHIP AND THEY VERIFIED THE SITUATION. HOWEVER, WE WERE TOLD THAT BECAUSE THE VEHICLE WAS NOW "OFF WARRANTY," REGARDLESS THAT IT WAS IN THE EXACT SAME LOCATION AS THE ORIGINAL PROBLEM, THEY COULD NOT RE-ADDRESS THE ISSUE UNLESS WE PAID FOR THE REPAIR FIRST & THEN COULD BE CONSIDERED UNDER THE "GOOD WILL CONSIDERATION POLICY". WE STRONGLY OBJECTED TO THIS POLICY, BUT WERE TOLD THAT NOTHING FURTHER COULD BE DONE. IT IS NOW 12/4/14, AND THE CRACK HAS BECOME SO SEVERE THAT AIR BAG LIGHT HAS COME ON, CREATING A POTENTIAL SAFETY CONCERN FOR THE PASSENGER. WE KNOW THAT WE ARE NOT ALONE WITH THIS PARTICULAR PROBLEM AS WE HAVE PERSONALLY SPOKEN WITH OTHER 2006 SONATA OWNERS THAT HAVE EXPERIENCED THIS SAME ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10662283December 4, 2014
SUSPENSION
I COMMUTE TO WORK FROM PA TO NJ AND AS SOON AS I GOT OFF THE HIGH WAY 280E TO ROOT 21 I CAME TO A STOP LIGHT, WHEN IT TURNED GREEN, I MADE A LEFT TURN INTO MARKET STREET, JUST WHEN PROCEEDED ONWARD WITHIN A BLOCK AWAY FROM THE LAST STOP LIGHT I HEARD A LOUD NOISE THAT CAME FROM UNDERNEATH THE LEFT REAR WHEEL; THEN SUDDENLY, II SPUN OUT OF CONTROL CAREENING TOWARDS DOUBLE YELLOW LANE FISHTAILING AS THE REAR END KEPT TRYING TO SWING AROUND ME I FOUGHT IT BY COUNTER STEERING AWAY FROM THE UP COMING TRAFFIC AND TO A FORCED STOP FACING THE CURVE. I FEARED FOR MY LIFE AND I THOUGHT I WAS GOING TO DIE THIS MORNING. MIND YOU, I BOUGHT THIS CAR BECAUSE OF THE HIGH SAFETY RATING ADVERTISED ON TV. THE CAR IS BEING REPAIR BY HUDSON HYUNDAI IN 977 COMMUNIPAW AVE JERSEY CITY, NJ. I DON'T LIKE THIS CAR ANY MORE! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10662288December 4, 2014
STRUCTURE:BODY
IN NOVEMBER 2012, HYUNDAI OF AUBURN REPLACED MY DRIVER'S SIDE BACK DOOR HANDLE AFTER IT HAD COME OFF. IN NOVEMBER 2014, CAPITOL HYUNDAI (MONTGOMERY) REPLACED MY PASSENGER'S FRONT SIDE DOOR HANDLE AFTER IT HAD COME OFF. IN EACH INSTANCE, THE DEALER DID NOT PROVIDE ME WITH PAPERWORK DOCUMENTING THAT THE WORK HAD BEEN DONE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10661862December 3, 2014
ENGINE
IN THE SPAN 2 MONTHS, THERE WERE 2 OCCASIONS WHERE MY CAR WOULD NOT START. I THOUGHT IT WAS THE BATTERY AND HAD SOMEONE JUMP ME AND IT STILL WOULDN'T START. HOWEVER, AFTER TRYING SEVERAL TIMES, CAR WOULD FINALLY START. ONE OTHER TIME I PULLED INTO A STORE AND WHEN I CAME OUT, MY CAR WOULDN'T START. AFTER SEVERAL ATTEMPTS, IT FINALLY STARTED. THEN ON NOVEMBER 28TH, 2014, MY BOYFRIEND WAS DRIVING MY CAR AND IT JUST STOPPED RUNNING. I HAD IT TOWED TO AN INDEPENDENT MECHANIC AND THEY STATED THAT THE ENGINE HAD SEIZED. I DID NOT HAVE ANY WARNING OR INDICATION THAT ANYTHING WAS WRONG. TODAY I HAVE TO HAVE IT TOWED TO THE HYUNDAI DEALERSHIP AND THEY WILL LET ME KNOW THE EXACT PROBLEM AND IF IT IS COVERED UNDER THE WARRANTY. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10662033December 3, 2014
AIR BAGS
AIRBAG LIGHT ILLUMINATES. WAS TOLD BY DEALERSHIP IT IS A PROBLEM WITH AN ELECTRIC CIRCUIT INSIDE THE SEATBELT BUCKLE AND THAT IT CAN LEAD TO PROBLEMS WITH AIRBAG. CHECKED ONLINE AND SAW MANY, MANY HYUNDAI SONATA 2006 AND 2007 USERS COMPLAINING OF THE SAME PROBLEM. ON THE HYUNDAI PAPERWORK THEY WROTE: " SCANNED AND FOUND CODE B1701 DRIVER SEAT BELT BUCKLE SHORTED NEEDS DRIVER SEAT BELT BUCKLE PARTS AND LABOR". *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10662046December 3, 2014
STEERING
TL* THE CONTACT OWNS A 2012 HYUNDAI SONATA. THE CONTACT STATED WHILE DRIVING 60 MPH, THE STEERING WHEEL STARTED TO VIBRATED VIOLENTLY AS THE STEERING SEIZED. THE CONTACT REFRAIN FROM ENGAGING THE BRAKES OR ACCELERATOR PEDAL IN ORDER TO ALLOWED THE VEHICLE TO COME TO A COMPLETE STOP ON THE MEDIAN. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHERE IT WAS DIAGNOSED THAT THE STEERING COLUMN INTERMEDIATE SHAFT UNIVERSAL JOINT NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 10V457000 (STEERING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 102,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10661640December 2, 2014
VEHICLE SPEED CONTROL, ELECTRICAL SYSTEM
THIS PROBLEM HAS BEEN GETTING PROGRESSIVELY WORSE DURING THE LAST 6 MONTHS. WHILE DRIVING OR STOPPED AT A LIGHT, THE VEHICLE HAS SUDDEN UNEXPLAINED ACCELERATION. THE ACCELERATION HAPPENS WITH OR WITHOUT THE FOOT ON THE GAS. WHEN IN DRIVE, THE DRIVER CAN REMOVE HIS FOOT FROM THE GAS AND THE VEHICLE CONTINUES TO ACCELERATE AND PICK UP SPEED. THE CONDITION IS EXTREMELY HAZARDOUS AND WARRANTS FURTHER INVESTIGATION. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10661790December 2, 2014
STRUCTURE:BODY
THE DOOR HANDLE CAME OFF WHEN TRYING TO OPEN THE DOOR. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10661474December 1, 2014
AIR BAGS
TL* THE CONTACT OWNS A 2001 HYUNDAI SONATA. WHILE DRIVING APPROXIMATELY 30 MPH AND MAKING A LEFT TURN, ANOTHER VEHICLE CRASHED INTO THE FRONT OF THE CONTACT'S VEHICLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES REPORTED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 615.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10661324November 30, 2014
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, POWER TRAIN
ESC LIGHT ON ALONG WITH CHECK ENGINE....NEED PUSH BUTTON AND TURN OFF ENGINE A COUPLE OF TIME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10661332November 30, 2014
STEERING
WHEN I TURN THE STEERING WHEEL ALL THE WAY IN (I.E. WHEN PARALLEL PARKING), THE POWER STEERING GOES OUT. THE EPS LIGHT COMES ON IN THE DASHBOARD AND THE STEERING WHEEL JUMPS ALL THE WAY BACK TO THE CENTER POSITION. STEERING IS COMPLETELY GONE. WHEN I THEN TURN OFF THE IGNITION AND TURN IT BACK ON, THE STEERING IS WORKING PROPERLY AGAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10661271November 29, 2014
ELECTRICAL SYSTEM
WHEN GOING TO WORK I PARKED MY CAR IN THE GARAGE. WHEN I CAME OUT TO TRY TO START IT SAID CHECK BRAKES. THE BRAKES WERE NOT ON, I THEN PRESSED THE BRAKES AND PUSHED THE BUTTON AND IT SAID IT NEEDED THE KEY. I PUT IT IN THE SLOT AND IT STILL SAID THE SAME THE WHOLE TIME MAKING THE SOUND WHEN IT STARTS. THE TOW NUMBER AND THE CLOSEST DEALER SAID TO HOLD THE BRAKE IN AND THE KEY AGAINST THE PUSH FOR ABOUT THIRTY SECONDS, STILL DID NOT START. THE TOW TRUCK HIRED TO COME ASKED ME TO TAKE THE KEY INSIDE THE KEY AND PUT IT IN DRIVER'S DOOR AND LOCK AND UNLOCK THEN DO THE THIRTY SECOND BRAKE WITH PUSHING THE BUTTON AGAIN STILL WOULD NOT START, TOWED TO DEALER SERVICE MANAGER ACTED LIKE HE NEVER HAD ANYONE EVER COMPLAIN ABOUT THIS BEFORE. I ASKED HIM HOW ROAD ASSISTANCE AND THE OTHER DEALER AND THE TOW TRUCK DRIVER KNEW. I CANNOT WAIT UNTIL I CAN GET OUT OF THIS LEASE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10661139November 27, 2014
POWER TRAIN
I WAS DRIVING EAST BOUND HIGHWAY 495 TO WORK ON 11/13/14 AND MY CAR SHAKEN AND I FOUND CHECK ENGINE LIGHT IS ON. I WAS SO WORRY TO DRIVE THE CAR AND TRY TO PULL OVER NEAREST EXIT. AND I WAS ABLE TO FIND A HYUNDAI DEALERSHIP NEAR BY. I'VE CALLED HYUNDAI BLUELINK TO CHECK MY CAR ISSUE AND THEY'VE TOLD ME POSSIBLE TRANSMISSION RELATED ISSUE. ADVANTAGE HYUNDAI TOOK MY CAR FOR SERVICE AND I HAD TO CALL TAXI TO GO TO WORK AND I WAS LATE FOR MY WORK WITH MY CO-WORKER. WE BOTH LATE FOR WORK AND I HAD TO GO BACK TO DEALERSHIP TO PICK UP MY CAR. BASED ON WHAT THEY'VE TOLD ME THAT SPIDER WEB CAUSING THE ISSUE WHICH I DON'T UNDERSTAND. I'VE LOST TIME AND EXTRA MONEY FOR TAXI MONEY. AFTER ABOUT 2 WEEKS LATER, I WAS DRIVING BACK TO HOME FROM WORK AND MY CAR SHAKEN AGAIN AND I SAW CHECK ENGINE LIGHT ON MY DASH BOARD AGAIN!!. I WAS SO TERRIFIED TO DRIVE AND PULL OVER NEAREST EXIT AND DRIVE SLOW TO MY HOME. IT WAS AROUND 7PM AND DEALERSHIP WAS CLOSED. I TOOK MY CAR BACK TO DEALERSHIP'S SERVICE CENTER WHERE I LEASED THIS CAR ON JAN OF 2014. SAME INCIDENT HAPPEN 2 TIMES IN A MONTH AND I DO NOT FEEL SAFE TO DRIVE THIS CAR. ALSO DEALER'S SERVICE CENTER ADVISE ME THAT THEY DON'T HAVE PART FOR THIS CAR AND I HAVE TO WAIT UNTIL MID NEXT WEEK. DEALERSHIP MANAGER TOLD ME THEY WILL BE NO LOANER CAR OR RENTAL CAR THEY CAN PROVIDE AND JUST TOLD ME TO WAIT. I'VE REQUEST DEALER TO EXCHANGE TO DIFFERENT CAR DUE TO SAFETY ISSUE AND THEY CAN'T DO THAT AND TELLING ME TO CONTACT TO BUY BACK MY CAR FROM DEALERSHIP, OTHERWISE I HAVE TO DRIVE THE SAME CAR. MAIN POINT IS I DON'T FEEL SAFE TO DRIVE THIS CAR. I DO NOT WANT PUT MYSELF RISKY SITUATION. WHAT SHOULD I DO? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10661049November 26, 2014
TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS, EQUIPMENT ADAPTIVE/MOBILITY
LOW PRESSURE TIRE WARNING LIGHT COMES ON AND REMAINS ON EVEN THOUGH TIRE PRESSURE IS CHECKED AND IS NORMAL. PROBLEM SEEMS TO BE RELATED TO OUTSIDE TEMPERATURE. WHENEVER THE TEMPERATURE FALLS BELOW 40 DEGREE F THE WARNING WILL COME ON AND REMAIN ON. FALSE WARNING WILL NOT TELL TRUTH ABOUT A LOW TIRE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10661071November 26, 2014
STEERING
TL* THE CONTACT OWNS A 2012 HYUNDAI SONATA. THE CONTACT STATED THAT THE STEERING WHEEL WAS EXTREMELY DIFFICULT TO TURN. THE CONTACT MENTIONED THAT THE STEERING WHEEL WAS MAKING A CLICKING NOISE. THE VEHICLE WAS TAKEN TO A MECHANIC WHO INDICATED THAT THE VEHICLE NEEDED TO BE TAKEN TO AN AUTHORIZED DEALER FOR FURTHER INSPECTION AND DIAGNOSIS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10661112November 26, 2014
ELECTRICAL SYSTEM
2014 HYUNDAI SONATA HYBRID WAS PARKED OVERNIGHT IN A GARAGE. EARLY IN THE MORNING OF NOVEMBER 24, 2014 IT CAUGHT FIRE RESULTING IN TOTAL LOSS OF THE VEHICLE AND THE HOME. THE OCCUPANTS WERE ABLE TO ESCAPE THE HOME WITHOUT INJURY. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10660951November 25, 2014
AIR BAGS
I PURCHASED THIS VEHICLE NOT EVEN A WEEK AGO AND THE AIR BAG LIGHT CAME ON NOV. 25,2014. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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