Hyundai Sonata Complaints

17,026 consumer complaints on file.

#10703761April 5, 2015
POWER TRAIN, ELECTRICAL SYSTEM
CHECK CHARGING SYSTEM LIGHT COMES UP, SOME TIMES CANT CHANGE FROM DRIVE TO REVERSE, OTHER TIMES CHANGE PARK TO ANY OTHER GEAR, HAVE TO TURN THE CAR OFF AND ON AGAIN . THE CAR JUMPS WHEN GETTING OUT OF EV MODE, HESITATES WHEN GOING OUT OF EV MODE, MAKING IT VERY DANGEROUS AT A INTERSECTION AND U TURNS. I FOUND SO MANY COMPLAINS ABOUT THE HYUNDAI HYBRID 2012 , .....SAME PROBLEMS, HOW COME NOBODY DOES ANYTHING ??? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10703769April 5, 2015
STEERING
STEERING WANDERS ON A STRAIGHT ROAD. DRIVING IN A STRAIGHT LINE IS NEARLY IMPOSSIBLE. MORE NOTICEABLE AT HIGHWAY SPEEDS, BUT ALSO AT CITY SPEEDS, THE VEHICLE REQUIRES CONSTANT CORRECTION TO MAINTAIN A STRAIGHT TRACK. THE CAR SIMPLY 'WANDERS' OR 'DRIFTS' LEFT AND RIGHT, WITH NO REAL 'CENTERED' FEEL TO THE STEERING. MAINTAINING A STRAIGHT TRACK IS IMPOSSIBLE AND REQUIRES CONSTANT ATTENTION AND CORRECTION. THE STEERING WANDER CREATES HAZARDOUS DRIVING CONDITIONS, ESPECIALLY ON WET OR ICY SURFACES AND DRIVER FATIGUE, WHICH POSES A PUBLIC SAFETY HAZARD. THE VEHICLE HAS BEEN BROUGHT TO THE HYUNDAI DEALERSHIP TWICE FOR RESOLUTION, AND THE DEALERSHIP DENIES THERE IS A PROBLEM. HYUNDAI US HAS NOT BEEN RESPONSIVE TO COMPLAINTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10703710April 4, 2015
FUEL/PROPULSION SYSTEM, ELECTRICAL SYSTEM
!) CHECK ENGINE LIGHT HAS BEEN ON FOR ALMOST A YEAR..SHOP SAID IT WAS A GAS CAP PROBLEM..BOUGHT NEW CAP, NOT FIXED..STILL ON 2) FILLING CAR UP WITH GAS....VERY DIFFICULT TO FILL...KNOB KEEPS SHUTTING OFF GAS FLOW....ONCE AGAIN SHOP HAS NO GOOD ANSWER...... *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10703736April 4, 2015
STEERING
THE STEERING WHEEL /COLUMN CLICKS WHEN TURNING. TODAY, MY LOCAL HYUNDAI DEALERSHIP VERIFIED MY CONCERN AND STATED "NOISE IS COMING FROM INTERMEDIATE STEERING SHAFT $278 MAY NEED STEERING RACK AS WELL $1018.45...". THERE IS A RECALL ON 2011 SONATAS FOR THIS EXACT ISSUE (RECALL # 10V46000) FOR THOSE BUILT BETWEEN DECEMBER 11, 2009 AND SEPTEMBER 10, 2010. MINE WAS MANUFACTURED ON OCTOBER 22, 2010.... WHICH IS ONLY 6 WEEKS LATER. I AM HAVING THIS RELATIVELY UNCOMMON ISSUE ON A CAR THAT IS < 5 YEARS OLD AND < 62K MILES. HOW IS IT EVEN POSSIBLE THAT MY CAR HAS HAD TWO STEERING COLUMN ISSUES IN ~ 4 MONTHS? THIS IS A HUGE SAFETY ISSUE! I ALSO WANT TO ADD THAT AT 59K, I HAD MY STEERING COLUMN REPAIRED (REPLACE WORN COUPLER IN STEERING COLUMN). LUCKILY IT WAS COVERED UNDER THE 60K WARRANTY. THIS NEW ISSUE IS VERY SIMILAR TO THAT ONE, EXCEPT I'M NOW >60K MILES --- OUT OF WARRANTY). AS A MATTER-OF-FACT, MY INITIAL COMPLAINT TODAY WAS THAT THE OLD PROBLEM RESURFACED. AT THE LOCAL LEVEL, THIS ISSUE SHOULD BE COVERED UNDER THE DEALERSHIP 1 YEAR SERVICE WARRANTY, SINCE IT OBVIOUSLY WAS NOT INSPECTED/REPAIRED COMPLETELY. MORE IMPORTANTLY, ON A HIGHER LEVEL, WHY IS THIS EVEN HAPPENING, ESPECIALLY SINCE I AM ONLY OUT OF THE RECALL RANGE BY 6 WEEKS? THE MANUFACTURING DATES AFFECTED BY THIS RECALL SHOULD BE INVESTIGATED INTO FURTHERIFURTHER. I FEEL THESE TWO ISSUES ARE RELATED AND SHOULD COVER MORE MANUFACTURE DATES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10703197April 1, 2015
ENGINE
I WAS MAKING A RIGHT TURN WHEN THE VEHICLE STOPPED. I COULD NOT RESTART IT AND HAD TO HAVE IT TOWED. WHEN THE VEHICLE WAS INSPECTED I WAS INFORMED THAT THE ENGINE HAS SEIZED. THERE WAS NEVER ANY OIL OR CHECK ENGINE LIGHT THAT CAME ON. THE OIL WAS CHANGED WHEN IT SHOULD BE.THERE WAS OIL IN THE ENGINE. SINCE THE WARRANTY WAS UP I HAD TO COME OUT OF POCKET FOR AN ENGINE. . *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10703242April 1, 2015
AIR BAGS
THE AIR BAG WARNING LIGHT STARTED OUT INTERMITTENTLY FOR ABOUT 15 STARTS IT WAS OFF AND ON. THEN AROUND 03/11/2004 IT CAME ON AND STAYED ON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10702893March 31, 2015
ENGINE
MY WIFE WAS DRIVING THE CAR THAN ALL OF A SUDDEN SHE THOUGHT SHE HEARD A MUFFLER SOUND LIKE A RATTLING SOUND. SHE CHECKED THE MUFFLER BUT THE MUFFLER WAS INTACT. THAN AS SHE WAS DRIVING THE CAR IDLED LOW AS IF IT WANTED TO DIE. THAN SHE GOT OUT AT A PARKING TO INVESTIGATE THE SOUNDS TURNS OUT THE ENGINE IS KNOCKING BAD. I CALL TO GET VEHICLE TOWED TO HYUNDAI. BEFORE THEY RECEIVED THE VEHICLE A SERVICE EMPLOYEE TRIED TO TELL ME THAT THE MAINTENANCE OF THE VEHICLE IS DETERMINED ALSO BY THE PREVIOUS OWNER AND HOW WELL HE MAINTAINED IT IN ORDER FOR THE WARRANTY TO BE VALID (MY VEHICLE IS PRECERTIFIED IT HAS 44487 MILES AND OIL CHANGE IS DUE AT 44906) AND THE VEHICLE WILL NOT BE LOOKED AT FOR A WEEK. I CALLED ANOTHER DEALERSHIP BECAUSE I KNEW THE EMPLOYEE WAS LYING TO ME AND THE OTHER EMPLOYEE AT THE DIFFERENT DEALERSHIP ASSURED ME THAT THE WARRANTY STARTS WITH ME AND THE PREVIOUS OWNER HAS NOTHING TO DO WITH IT. SO I AM WAITING TO HEAR BACK TO SEE WHAT THEY WILL DO REGARDING THE WARRANTY. I KNOW A KNOCKING ENGINE IS A SEVERE MATTER AND THE FACT THEY LIED TO ME BEFORE LOOKING AT THE CAR ALREADY SEEMS AS IF THINGS ARE TO JUST GET WORST IN REGARDING WITH DEALING WITH THEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10702994March 31, 2015
STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS, SUSPENSION
WHILE SLOWING DOWN TO MAKE A TURN ON SIDE ROAD, THE LOWER LEFT CONTROL ARM PULLED COMPLETELY OUT OF THE FRAME. INSPECTION AFTER FOUND LARGE HOLE RUSTED COMPLETELY THROUGH THE FRAME RAIL. INSPECTED RIGHT SIDE AND FRAME HAS SAME TYPE OF RUSTED AND MISSING FRAME SEGMENTS. THANKFULLY THIS HAPPENED AT LOW SPEED AND NOT ON THE INTERSTATE WHERE OUTCOME COULD HAVE BEEN VERY BAD. DOING SOME RESEARCH I HAVE FOUND THAT THIS APPEARS TO HAVE BEEN A KNOWN PROBLEM WITH THIS MODEL FOR SEVERAL YEARS BEGINNING WITH 1999 MODEL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10702601March 30, 2015
SEAT BELTS
SEAT BELT ASSEMBLY MALFUNCTION - CAR WILL NOT PASS INSPECTION DUE TO AIR BAG LIGHT ON. ENTIRE ASSEMBLY MUST BE REPLACED AT A COST OF ALMOST $500. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10702664March 30, 2015
ENGINE
VALVE COVER GASKET AND TIMING COVER LEAKING OIL ON THE ALTERNATOR. WAS FIXED BY A HYUNDAI DEALERSHIP IN AUGUST 2013 FOR ~$1,800 (INCLUDING AN NEW ALTERNATOR). NOW EXPERIENCING THE SAME OIL LEAK ONTO THE NEW ALTERNATOR JUST OVER A YEAR AND A HALF LATER AND LESS THAN 20,000 MILES LATER. [XXX] 2006 HYUNDAI SONATA GLS 3.3L V6. WHY HAS THERE NOT BEEN A RECALL FOR THIS AND WHY ARE DEALERSHIPS ONLY TRAINED TO FIX THE RESULTING SYMPTOMS AND NOT THE UNDERLYING PROBLEM THAT CAUSED THE LEAK TO START? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10702439March 29, 2015
ELECTRONIC STABILITY CONTROL (ESC), SERVICE BRAKES, ELECTRICAL SYSTEM
UNDER REGULAR DRIVING CONDITIONS THE BRAKE PEDAL WOULD BECOME SO HARD THAT THEY COULD NOT BE PRESSED DOWN, THE SPEED WOULD DECLINE TO 5 MILES PER HOUR AND THE CAR WOULD START SMOKING. THE ABS AND ESC LIGHT WOULD COME AND WOULDN'T GO OFF UNTIL CAR IS TURNED OFF. THIS S DUE TO A FAULTY ABS HECU UNIT (HYDRAULIC AND ELECTRONIC CONTROL UNIT) AND THE RIGHT FRONT UPPER CONTROL ARM. I CONTACTED HYUNDAI WHO WOULDN'T PAY THE DEALER TO FIX MY 2006 HYUNDAI SONATA GLS V6 WITH 65,263 MILES. THEY ADVISED THAT THE ISN'T UNDER WARRANTY, HOWEVER, THE ABS HECU UNIT IS FAULTY. THIS IS A SAFETY CONCERN FOR MYSELF AND FELLOW DRIVERS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10702445March 29, 2015
ENGINE
THERE IS AN EXISTING RECALL FOR THE HYUNDAI VERACRUZ (WHICH ALSO USES THE HYUNDAI LAMBADA ENGINE). THERE IS AN ISSUE WITH THE VALVE COVER LEAKING OIL ONTO THE ALTERNATOR, CAUSING THE ALTERNATOR TO FAIL. THIS HAPPENED TO MY CAR A YEAR AGO (APPROX), AND I PAID TO HAVE THE REPAIR DONE. THE LEAKING ISSUE IS STARTING TO SURFACE AGAIN, WHICH CAUSED ME TO LOOK ONLINE FOR HOW WIDESPREAD THIS ISSUE WAS. THAT WAS WHEN I DISCOVERED THE VERACRUZ RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10702186March 27, 2015
AIR BAGS
AIRBAG LIGHT STAYS ON. AN INTERNET SEARCH INDICATES THAT THIS IS A CHRONIC PROBLEM WITH 2014 SONATAS, BUT HYUNDAI HAS FAILED TO ISSUE A RECALL. THERE IS, HOWEVER, A RECALL FOR THE 2013 SONATAS. DON'T UNDERSTAND WHY THERE IS NOT A RECALL. I PURCHASED MY CAR EARLY IN 2004 YEAR. MANY PARTS ARE CARRYOVERS FROM THE PREVIOUS YEAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10702230March 27, 2015
VISIBILITY:GLASS, SIDE/REAR
TL* THE CONTACT OWNS A 2012 HYUNDAI SONATA. THE CONTACT STATED THAT AFTER THE FRONT AND REAR PASSENGER DOORS WERE CLOSED, THE REAR WINDOW SHATTERED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 58,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10701847March 26, 2015
STEERING, VISIBILITY/WIPER
THIS HAS HAPPENED ON MULTIPLE, INTERMITTENT OCCASIONS. WHEN DECELERATING WHILE EXITING A HIGHWAY, THE STEERING WHEEL "STICKS" IN THE STRAIGHT-AHEAD POSITION. IT BECOMES VERY DIFFICULT TO TURN & NAVIGATE A HIGHWAY EXIT THAT CURVES. YOU HAVE TO FIGHT WITH THE WHEEL AND PULL HARD TO MAKE IT TURN, AT WHICH POINT IT FEELS LIKE THE WHEEL "UNLOCKS" AND TURNS FREELY AGAIN. THIS IS TRULY A SAFETY CONCERN. I HAVE ONLY TAKEN FOR SERVICE ONCE, AND THEY DID NOT FIND ANYTHING WRONG (NOW THAT I SEE OTHERS HAVE HAD THIS ISSUE, I PLAN ON SCHEDULING SERVICE AGAIN). I HAVE HAD TO REPLACE MY DRIVER'S SIDE VISOR DUE TO THE SPRING BREAKING AND THE PASSENGER SIDE IS SLOWLY HANGING AND WILL PROBABLY BREAK TOO. I TOO HAD ISSUES WITH THE ESC AND JERKING AND PULLING NOT LONG AFTER I PURCHASED THE CAR, BUT THOSE ISSUES WERE ADDRESSED (AFTER MANY TRIPS TO THE SHOP & SEVERAL HIGHWAY SCARES) AND FINALLY REPAIRED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10701552March 25, 2015
STRUCTURE:BODY
THE DRIVER SIDE EXTERIOR DOOR HANDLE BROKE OFF THIS MORNING WHEN I TRIED TO OPEN THE DOOR. I AM THE ORIGINAL OWNER OF THIS VEHICLE, AND THIS IS THE THIRD TIME THAT THIS BREAKAGE HAS OCCURRED, ALBEIT ON THREE DIFFERENT DOORS. ALTHOUGH THE INTERIOR DOOR LATCH STILL WORKS, THIS IS A SAFETY HAZARD AS IT WOULD BE IMPOSSIBLE FOR RESCUE SERVICES TO OPEN THE DRIVER'S DOOR FROM THE OUTSIDE IN THE EVENT OF AN ACCIDENT. BASED ON POSTINGS I HAVE COME ACROSS ON THE INTERNET, IT APPEARS THAT THIS IS A COMMON PROBLEM WITH HYUNDAI SONATAS AND SHOULD IN MY MIND QUALIFY AS A RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10701636March 25, 2015
SUSPENSION
TL* THE CONTACT OWNS A 2004 HYUNDAI SONATA. THE CONTACT STATED THAT THE VEHICLE BECAME VERY DIFFICULT TO CONTROL WHILE DRIVING. THE VEHICLE WAS TAKEN TO THE DEALER AND IT WAS DETERMINED THAT THE FRONT SUBFRAME NEEDED TO BE REPLACED. THE DEALER INFORMED THE CONTACT OF NHTSA CAMPAIGN NUMBER: 09V124000 (SUSPENSION), BUT THE VEHICLE WAS NOT INCLUDED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10701649March 25, 2015
SUSPENSION
I WAS BACKING MY VEHICLE UP, WHICH WAS PARKED IN FRONT OF MY HOUSE, AND I NOTICED WHAT SOUNDED LIKE A CV JOINT NOISE FROM THE LEFT FRONT WHEEL AREA. THE PROBLEM HAS RECURRED SEVERAL TIMES SINCE BUT THE LATEST AND LOUDEST WAS AFTER I HAD THE VEHICLE INSPECTED AT THE DEALERSHIP ON 03/21/2015. THE NOISE TOOK ON AN EVEN LOUDER SOUND THAT WAS MORE OF A CLUNK LIKE A FRONT CONTROL ARM. THEREFORE, I CONTACTED HYUNDAI USA FOR A DETAILED EXPLANATION OF TSB 10055854 BUT THEY WILL NOT GO INTO ANY SPECIFICS ABOUT WHAT THE COMPONENT(S) ARE IN THIS CAMPAIGN. I FEEL THAT THIS IS AN INTENTIONAL COVER UP SO THAT THE NHTSA WILL NOT INVESTIGATE AND REQUIRE A SAFETY RECALL. VIN [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10701711March 25, 2015
STRUCTURE:BODY
DRIVER SIDE DOOR EXTERIOR DOOR HANDLE CAME OFF WHEN ATTEMPTING TO OPEN DOOR. HANDLE PARTS ARE PLASTIC! CANNOT OPEN DOOR FROM THE OUTSIDE NOW. BOUGHT NEW, NOW UNDER 38K MILES, AND LESS THAN 5 YEARS IN USE. CONTACTED HYUNDAI NATIONAL, HAVE NOT HEARD BACK YET. DEALERS INDICATE THAT THIS MAY NOT BE COVERED UNDER WARRANTY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10701767March 25, 2015
ELECTRONIC STABILITY CONTROL (ESC)
AS I AM DRIVING NORMALLY, THE ESC OFF LIGHT COMES ON AFTER A FEW MINUTES OF DRIVING AND REMAINS LIT UNTIL I SHUT THE CAR OFF. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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