Hyundai Sonata Complaints

17,026 consumer complaints on file.

#10706461April 18, 2015
VISIBILITY/WIPER
SUN VISOR PROBLEMS - DRIVER'S SIDE SUN VISOR FELL TO A DOWNWARD POSITION AND WOULD NOT HOLD ANY POSITION ADJUSTMENT, NOT EVEN ALL THE WAY UP. MADE DRIVING UNSAFE BECAUSE IT IMPAIRED VISIBILITY. HYUNDAI REPLACED IT UNDER WARRANTY. ABOUT A YEAR LATER, THE SAME THING HAPPENED WITH THE SUN VISOR ON THE PASSENGER SIDE. WITH THE VEHICLE OUT OF WARRANTY, I HAD TO PURCHASE THE PART FOR NEARLY $100 AND REPLACE IT MYSELF. THIS SHOULD DEFINITELY BE A SAFETY RECALL, THANKFULLY IT DIDN'T HAPPEN IN DENSE TRAFFIC. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10706469April 18, 2015
ENGINE
I HAVE A 2011 HYUNDAI SONATA,MY FIRST CAR I PURCHASE IT ALMOST 4 MONTHS AGO I'LL HAD 2 OIL CHANGES INCLUDING THE ONE THE DEALER DID BEFORE I BOUGHT IT. I WAS SIMPLY DRIVING HOME & HEARD A WEIRD NOISE SO I PULLED OVER MY BATTERY DIED AND CAR ENGINE STARTED TO SMOKE I WAS GIVING NO WARNING SIGN OR INDICATOR TO CHECK MY OIL OR ANYTHING. I HAD MY CAR TOWED TO SUNTRUP HYUNDAI WERE I WAS TOLD MY ENGINE WAS SEIZED AND WOULD COST ME FROM 5,000-9,000 FOR A NEW OR USED. HOW DOES A WELL-MAINTAINED CAR GO FROM NORMAL TO A TOTAL LOST? I'LL DONE MY RESEARCH SO MY QUESTION FOR YOU IS WHEN WILL YOU RECALL THIS ENTIRE CAR? WILL INDEED BE JOINING THE CLASS ACTION LAWSUIT AGAINST HYUNDAI. I HAVE NO WARRANTY & DON'T EVEN WANT THE CAR WITH A NEW ENGINE. I JUST WANT HYUNDAI TO BUY THE CAR BACK IT'S A SERIOUS SAFETY RISK I'LL STICK WITH AMERICAN MADE VEHICLES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10706030April 16, 2015
ENGINE
THE ENGINE IS KNOCKING WHEN I START TO DRIVE AND THE KNOCKING SOUND HAS GRADUALLY INCREASED. I HAVE TO PUT 1-2QTS OF ADDITIONAL OIL INTO THE CAR IN BETWEEN SCHEDULED OIL CHANGES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10706089April 16, 2015
ENGINE
THIS IS THE SECOND 2015 HYUNDAI SONATA WHICH HAD COMPUTER PROBLEMS. THE FIRST ONE PURCHASED IN JULY 2014, HYUNDAI TOOK IT BACK IN DEC 2014 BECAUSE OF THE COMPUTER PROBLEMS. THE SECOND PICKED UP IN DEC 2014 CURRENTLY HAS APPROXIMATELY 2900MILES WITH THE SAME BASIC COMPUTER ISSUES. BOTH VEHICLES WHEN TRAVELING FROM ABOUT 40 TO 65MPH THE ENGINE'S COMPUTER SYSTEM WOULD CUT THE SPEED DOWN AND LOSE COMPRESSION TO APPROXIMATELY 20MPH TO PROTECT THE VEHICLE FROM SOME KIND OF ENGINE DAMAGE. YOU WOULD BE FORCED TO GET OFF THE ROAD AND SHUT THE VEHICLE OFF. ONCE THE ENGINE WAS OFF 5 MINUTES THE ENGINE WOULD START UP, THE CHECK ENGINE/ANTI SKID LIGHTS WOULD STAY ON SO THAT THE DEALERSHIP COULD SEE WHAT CODES WERE CAUSING THE PROBLEM. THE FIRST VEHICLE WAS ASSIGNED A CASE# BY HYUNDAI -CASE# 6788232 AND WAS FINALLY TAKEN BACK BY HYUNDAI IN DEC 2014 AFTER BEING OUT OF SERVICE FOR WELL OVER 35 DAYS DUE TO THE CONTINUED COMPUTER PROBLEMS. THE REPLACEMENT VEHICLE RECENTLY HAD 3 INCIDENTS WHILE TRAVELING AT APPROX. 65MPH THE ENGINE WOULD GO TO 20MPH WITHOUT WARNING. THE ONLY EXCEPTION WAS THAT WHEN I RESTARTED THE VEHICLE THE CHECK ENGINE LIGHT WOULD REMAIN ON UNTIL I TURNED OFF THE VEHICLE. WHEN I RESTARTED THE VEHICLE THE CHECK ENGINE LIGHT WENT OFF LEAVING ME IN A DIFFICULT POSITION WHEN BRINGING THE VEHICLE IN FOR SERVICE, THE COMPUTER DIDN'T STORE THE EVENT TO VERIFY THE PROBLEM. THE DEALER SAID IF IT OCCURS AGAIN TO LET THEM KNOW AND THEY WOULD CONTACT THEIR TECHNICAL HOTLINE. THE SERVICE DEPT KNOWS THERE IS A PROBLEM SINCE THEY WENT THROUGH THIS WITH ME ON THE FIRST VEHICLE, THAT'S WHY THEY TOOK THE VEHICLE BACK. I ESTABLISHED A NEW CASE FILE [XXX] ON 4/16/2015 WITH HYUNDAI CONSUMER AFFAIRS. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10706175April 16, 2015
ENGINE, POWER TRAIN
ON 04/06/2016, THE VEHICLE'S ENGINE BEGAN TO RUN ROUGH AND HESITATED. LACK OF ACCELERATION, EVEN AT 4000 RPMS (TOP SPEED 20 MPH AT 4000 RPMS). THE VEHICLE BEGAN TO STALL AND REQUIRED THE GAS PEDAL TO BE PRESSED DUE TO LOW RPMS AT IDLE. THE PROBLEM IS INTERMITTENT, WITH NO WARNING TO THE OPERATOR, AND POSES A SIGNIFICANT SAFETY RISK ON ROADWAYS WITH SPEED LIMITS ABOVE 40 MPH. NO ENGINE WARNING LIGHT CAME ON TO WARN THE OPERATOR. AFTER THREE OCCURRENCES OF THIS PROBLEM, IN LESS THAN 24 HOURS, THE VEHICLE, WITH ONLY 1,351 MILES ON THE ODOMETER, WAS TAKEN TO DEALERSHIP FOR SERVICE ON 4/7/2015. AFTER REPLACING, THE FUEL PUMP, THE VEHICLE WAS RETURNED TO THE OWNER ON 04/10/2015. LESS THAN 2 MILES AFTER PICKING THE VEHICLE UP FROM SERVICE, THE PROBLEM OCCURRED AGAIN, ON A 50 MPH ROADWAY. THE OPERATOR WAS VERY CONCERNED FOR HER SAFETY AS OTHER MOTORISTS WERE SWERVING AROUND THE VEHICLE AND HONKING THEIR HORNS. AGAIN, NO ENGINE WARNING LIGHTS CAME ON TO WARN THE OPERATOR. ONCE AGAIN, THE VEHICLE WAS TAKEN BACK TO THE DEALERSHIP WITHIN 20 MINUTES OF INITIAL PICK-UP, FOR FURTHER REPAIRS. THE DEALERSHIP HAS HAD THE VEHICLE EVER SINCE, CHANGING MULTIPLE PARTS DEALING WIT THE FUEL SYSTEMS, AND HAS YET TO CORRECT THE PROBLEM TO DATE (04/16/2015). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10705804April 15, 2015
SERVICE BRAKES
I PARKED MY CAR AND WHEN I GOT OUT I NOTICE MY BRAKE LIGHTS WOULD NOT GO OFF. I HAD TO GET BACK IN THE CAR PUMP THE BRAKES A FEW TIMES AND THEY FINALLY WENT OUT. THE NEXT DAY AT WORK I DIDN'T PAY ATTENTION AND WHEN I GOT IN MY CAR FOR LUNCH THE CAR WOULD NOT START I HAD TO GET A JUMP AND I DROVE TO THE DEALERSHIP. I ADVISED DEALER OF WHAT HAPPENED THEY CHECKED MY BATTERY AND IT WAS FINE HE SAYS MY BRAKE SWITCH LIGHT PAD WAS BAD AND NEEDED TO REPLACED. THIS WAS SUPPOSEDLY FIX IN 2014 AFTER THE RECALL BUT THIS CONTINUES TO BE A PROBLEM AND MY DEALERSHIP CHARGED ME FOR THE REPAIRS THIS TIME, PER HYUNDAI THEY ONLY FIX THIS FOR FREE ONE TIME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10705807April 15, 2015
VEHICLE SPEED CONTROL, ENGINE
I AM HAVING PROBLEMS WITH MY CAR NOT WANTING TO ACCELERATE SOMETIMES, I TYPICALLY NOTICE THIS WHEN I AM ON THE FREEWAY GOING ABOUT 60 MPH AND WHEN I TRY TO GO PAST THAT IT WILL SEEM TO NOT WANT TO ACCELERATE AND THEN JERK AND THEN GO ACCELERATE FASTER. LATELY I HAVE ALSO NOTICE THIS WHEN GOING NORMAL SPEEDS IT SEEMS LIKE IT WANTS TO STALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10705812April 15, 2015
AIR BAGS
I WAS COMING OF SANFORD AVENUE JUST TURNED ON 3RD STREET HAD HEAD ON COLLISION HEAD HIT ROOF OFF CAR STOMACH HIT STEERING WHEEL KNEES HIT DASH BOARD WAS DIAGNOSED WITH VERTIGO AIR BAG DID NOT DEPLOY HERD ON RADIO CAR HAD RECAP ON CAR BECAUSE AIR BAG DID NOT DEPLOY AFTER CAR WRECK. *TR
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10705910April 15, 2015
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
REAR TAILLIGHT ASSEMBLIES X 4 {LEFT AND RIGHT TRUNK HOOD ASSEMBLIES AND THE OUTER TURN SIGNAL/BRAKELIGHT ASSEMBLIES) HAVE POOLING OF WATER AND CONDENSATION/DEBRIS BUILDUP INSIDE THE LENS COVERS. ALSO NOTICED CONDENSATION AND LIQUID BUILDUP WITHIN THE LICENSE PLATE ILLUMINATION LENSES. VERY CONCERNING AS THESE ARE ELECTRICAL COMPONENTS THAT ARE CONTAINED NEAR THE HIGH-VOLTAGE LITHIUM BATTERY CONTAINED WITHIN THE TRUNK SPACE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10705911April 15, 2015
VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR
TL* THE CONTACT OWNS A 2007 HYUNDAI SONATA. THE CONTACT STATED THAT THE DRIVER AND PASSENGER SIDE MIRRORS PARTIALLY DETACHED. THE VEHICLE WAS TAKEN TO THE DEALER, WHO DIAGNOSED THAT BOTH MIRRORS WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 97,000.....UPDATED 07/22/15 *BF UPDATED 10/05/2017*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10705546April 14, 2015
SUSPENSION, STEERING, WHEELS
03 HYUNDAI SONATA GLS (V6). DRIVING 55MPH HIT POTHOLE AND LOST STEERING. PULLED OVER, REMOVED RF WHEEL TO DISCOVER CONTROL ARM BOLTS RIPPED OUT OF THE SUBFRAME FROM RUST. HEARD ABOUT RECALL AND INVESTIGATED. CAR WAS INSPECTED FOR RECALL IN 2010 PASSED THEN AT DEALER IN MARLTON, NJ. WAITING FOR CALL BACK FROM DIFFERENT DEALER TO FIND OUT THE PROCEDURE TO FILE A CLAIM. DEALERS IN SE PA ARE NOT CUSTOMER ORIENTED SO MAKING COMPLAINT HERE TO DOCUMENT INCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10705716April 14, 2015
SEAT BELTS, AIR BAGS
TL* THE CONTACT OWNS A 2006 HYUNDAI SONATA. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT CONTINUOUSLY ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE SEAT BELT BUCKLE PRETENSIONERS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 71,000. UPDATED 6/11/15*CN UPDATED 6/18/15*CN THE CONSUMER STATED THE VEHICLE WAS REPAIRED ON 4/17/2015 AT MILEAGE 74,985. UPDATED 7/16/2015*JS UPDATED 10/05/217*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10705445April 13, 2015
STRUCTURE
THE DASHBOARD ON THE PASSENGER SIDE HAS TWO LARGE CRACKS IN IT. IT IS VERY UNSIGHTLY AND SHOULD NOT HAVE OCCURRED. THE CRACKS ARE BECOMING LARGER WITH TIME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10705315April 13, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 HYUNDAI SONATA. THE CONTACT STATED THAT THE KEY WOULD NOT TURN IN THE IGNITION SWITCH. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO DETERMINED THAT THE IGNITION SWITCH FAILED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 45,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10705111April 11, 2015
ENGINE
WENT TO TAKE OFF FROM A STOP SIGN AND NOTICED I DID NOT HAVE THE POWER IT USUALLY DOES. DROVE APPR 3 MILES, CAME TO A STOP LIGHT. THE OIL LIGHT CAME ON AND THE CAR STALLED. STARTED THE VEHICLE BACK UP, DROVE APPR 3/4 MILE TO THE NEAREST GAS STATION WITH FLASHERS ON AND <20 MILES PER HOUR, ALL THE WHILE THE CAR WAS HESITATING AND KNOCKING/TAPPING. I CALLED MY HUSBAND WHO CAME TO GET ME. WE CHECKED THE OIL AND IT WAS BARELY REGISTERING OIL. WE PURCHASED 2 QUARTS AND DROVE THE CAR APPR 2.5-3 MILES HOME. THE NEXT DAY MY HUSBAND DROVE IT DOWN THE ROAD ABOUT A MILE. IT WAS RUNNING VERY ROUGH WITH KNOCKING/TAPPING AND HESITATION. THEN THE CHECK ENGINE LIGHT CAME ON. HE CALLED THE HYUNDAI DEALER AND HAD IT TOWED AS WE WERE STILL UNDER WARRANTY. THEIR DIAGNOSIS WAS NO OIL, LACK OF MAINTENANCE YET THERE WAS NO OIL LEAK OR BURNING OF OIL. SINCE THIS IS "OUR FAULT" ACCORDING TO THE DEALER, IT WILL NOT BE COVERED UNDER WARRANTY AND WE NEED A NEW ENGINE AT $6,000+. WE HAVE DONE REGULAR MAINTENANCE ON IT SINCE WE PURCHASED IT SEPT 2014 - 2 OIL CHANGES IN 7 MONTHS, THE LAST CHANGE BEING THE 1ST WEEK OF JANUARY. MY HUSBAND DOES OUR OIL CHANGES (HE USED TO WORK AT GOODYEAR AND HAS DONE OIL CHANGES SINCE HE WAS A TEENAGER) SO WE HAVE NO RECEIPTS FROM OIL PURCHASES AT WALMART. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10704581April 8, 2015
ENGINE
I WAS DRIVING ON THE HIGHWAY (295 SOUTH TOWARDS WASHINGTON DC) AND WHEN I TRIED TO ACCELERATE, NOTHING HAPPENED. WHEN I EXAMINED THE DASHBOARD, ALL OF THE LIGHTS WERE ON. AS A PRECAUTION, I PULLED OVER TO THE SHOULDER. AFTER BRINGING THE CAR TO A STOP I NOTICED A BURNING SMELL. AFTER OPENING THE HOOD I DISCOVERED SMOKE COMING FROM THE ENGINE AREA. I TRIED TO START THE CAR BUT TO NO AVAIL. I IMMEDIATELY CALLED ROADSIDE ASSISTANCE AND THE CAR WAS TOWED BACK TO POHANKA HYUNDAI IN CAPITAL HEIGHTS MD. AFTER AN INSPECTION OF THE VEHICLE, THE TECHNICIAN DISCOVERED NO OIL WAS FOUND ON THE DIP STICK AND THE ENGINE HAD LOCKED UP! AS I PULLED UP MY LAST OIL CHANGE RECORD IT SHOWED I RECEIVED 5 QTS OF 5W20 SYNTHETIC BLEND OIL AT 110,641 MILES. I TOLD THE TECHNICIAN THAT I NEVER HAD ANY LEAKS OR KNOCKING SOUNDS. ALSO I NEVER HAD MY CHECK ENGINE LIGHT ILLUMINATE. IT AMAZED ME HOW AFTER 5000 MILES NO OIL WAS IN ENGINE AND I HAD NO APPARENT AND VISIBLE LEAKS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10704261April 7, 2015
ENGINE
THE CARS IGNITION KEY DOES NOT RELEASE FROM THE IGNITION FOR UP TO 6 HOURS. THE IGNITION CYLINDER WAS CHANGED BY HYUNDAI BUT THE PROBLEM CONTINUED TO HAPPEN EVEN WITH THE CHANGE OF THE KEYS AND THE CYLINDER. ALSO, THE ENGINE SEIZES WHEN I TOOK MY SON AND HIS GIRLFRIEND TO THE AIRPORT. HYUNDAI DID NOT HONOR THE WARRANTY AND CHARGED ME $3600.00 FOR A NEW ENGINE. THEIR 10 YEAR WARRANTY IS A FRAUD. I HAD TO PAY FOR THE KEY CHANGE WHICH DID NOT WORK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10703849April 6, 2015
EXTERIOR LIGHTING:BRAKE LIGHTS
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT BOTH REAR BRAKE LIGHT ASSEMBLIES FRACTURED WITHOUT WARNING. THE CONTACT REPLACED THE BRAKE LIGHT ASSEMBLIES, BUT DID NOT TAKE THE VEHICLE TO THE DEALER TO DETERMINE WHAT CAUSED THE FAILURE. THE FAILURE MILEAGE WAS 68,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10703954April 6, 2015
STEERING
2013 SONATA STEERING DOES NOT CENTER BACK TO STRAIGHT. IF YOU TURN IN EITHER DIRECTION, IT WILL MAINTAIN AN ARC. IT IS EASY TO OVERSTEER CHANGING LANES, ETC. HAVE HAD ALIGNMENT CHECKED AT DEALER, NEW TIRES, ROTATED TIRES, AND NOTHING SEEMS TO HELP. IT IS ELECTRICAL POWER STEERING AND THERE SEEMS TO BE A PROGRAMMING ISSUE. I DIDN'T NOTICE IT AS MUCH TILL ABOUT 40,000 MILES ON THE CAR. THE LAST 8,000 HAVE BEEN DIFFICULT TO MAINTAIN LANES AT HIGHWAY SPEEDS AND MAY LEAD TO ACCIDENT. DEALER SAYS ALL STEERING COMPONENTS ARE IN GOOD SHAPE AND IN SPECIFICATION. ALIGNMENT WAS CHECKED BY DEALER ALSO. NO WEAR ON TIRES INDICATING ANY ISSUE. WANDERS BOTH LEFT AND RIGHT EQUALLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10704087April 6, 2015
ELECTRICAL SYSTEM
DRIVING ON MY WAY TO AN EARLY LAB APPOINTMENT 645 AM. WHEN I GOT ABOUT 2 MILES FROM DESTINATION DOING 40 MPH, WHEN THE CHECK ENGINE LIGHT CAME ON. FOLLOWED BY THE ESC LIGHT, BATTERY LIGHT, AIRBAG LIGHT, SEATBELT LIGHT BLINKING, AND LIGHTS ON DASH DIMMING., WHEN I STOPPED AT THE TRAFFIC LIGHT, THE SPEED ODOMETER STILL READ 40. WHEN LIGHT TURNED GREEN, I WENT TO STEP ON GAS, AND CAR WOULD HARDLY MOVE, I WAS ABLE TO GET OFF ROAD SAFELY. I TURNED CAR OFF, DEAD. I WALKED FROM WHERE I LEFT CAR, TO APPOINTMENT ALMOST 2 MILES EACH WAY .I AM A HEART PATIENT[ HAVE AN ARTIFICIAL VALVE AND A DEFIBRILLATOR\ AND THIS EPISODE UPSET ME. I READ TODAY,THAT THIS HAPPENS TO HYUNDAI SONATAS. WHEN I GOT BACK TO THE VEHICLE, I ARRANGED IT TO BE TOWED TO A MECHANIC. IS THERE A RECALL ON THIS, IF SO WE HAVE NEVER RECEIVED ONE, THIS VEHICLE HAS BEEN OWNED BY US SINCE 2009. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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