Hyundai Sonata Complaints

17,026 consumer complaints on file.

#10716642May 15, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2008 HYUNDAI SONATA. WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE SLID ON ICE AND CRASHED INTO A SNOW BANK WITHOUT WARNING. THE AIR BAGS FAILED TO DEPLOY. THE DRIVER SUSTAINED INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS NOT FILED. A TOW TRUCK WAS CALLED TO PULL THE VEHICLE OUT OF THE SNOW BANK AND THE VEHICLE WAS ABLE TO BE DRIVEN TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND REPAIRED; HOWEVER, ONE DAY LATER, THE PASSENGER AND DRIVER SIDE AIR BAG WARNING LIGHTS WERE CONSISTENTLY ILLUMINATED. THE FAILURE RECURRED EACH TIME THE VEHICLE WAS STARTED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE AIR BAG SENSORS IN BOTH SEATS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 84,000. UPDATED 8/19/15*CN UPDATED 10/17/2017*CN
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10716448May 14, 2015
UNKNOWN OR OTHER
PAINT IS CONSTANTLY CHIPPING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10716555May 14, 2015
ENGINE
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE HAD TO BE PUSHED TO THE SIDE OF THE ROAD. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO STATED THAT A PISTON ROD WAS FRACTURED AND THE ONLY WAY TO CORRECT IT WOULD BE WITH A NEW ENGINE. THE VEHICLE WAS TOWED TO A DEALER FOR A SECOND OPINION, WHO PROVIDED THE SAME DIAGNOSIS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10716572May 14, 2015
STEERING:RACK AND PINION:RACK
TL* THE CONTACT OWNS A 2012 HYUNDAI SONATA. WHILE DRIVING 45 MPH AND CHANGING LANES, THE STEERING COLUMN MADE A CLICKING SOUND WITHOUT WARNING. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE STEERING RACK WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 55,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10716257May 13, 2015
ENGINE
I PURCHASED THE CAR ON 10/22/13 AND I HAVE KEPT THE MAINTENANCE UP ON THE CAR. THEN ON 2/13/15 (NOT TO MENTION THAT IT WAS MY BIRTHDAY) AS I WAS DRIVING HOME FROM WORK THE CAR CUT OFF ON ME. I HAD THE CAR TOWED TO THE DEALERSHIP WHERE I PURCHASED THE CAR FROM AND WAS TOLD THAT THE MOTOR WAS BLOWN UP. NOW HERE I WAS THINKING THAT I KEPT VERY GOOD CARE OF MY CAR AND THAT A CAR WITH ONLY 63K MILES SHOULD NOT HAVE HAD ANY ENGINE PROBLEMS! NOW HERE IT IS ALMOST 3 MONTHS LATER I STILL HAVE TO MAKE CAR PAYMENTS ON A CAR THAT I CAN NOT DRIVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10716321May 13, 2015
ENGINE
I PURCHASED THE 2011 SONATA CERTIFIED USED, PLUS I PURCHASED THE EXTENDED WARRANTY. I WAS EXITING THE FREEWAY WHEN THE CAR JUST DIED, NO SOUNDS, NO WARNING, NO CHECK ENGINE LIGHTS, NOTHING. I WAS ABLE TO COAST TO A GAS STATION AND I NOTICED A LITTLE SMOKE COMING FROM THE ENGINE. I HAD IT TOWED TO A DEALERSHIP AND 2 DAYS LATER THEY CALLED & TOLD ME THE ENGINE SEIZED, BUT THE OIL WAS ONLY ABOUT HALF A QUART LOW. THE DEALERSHIP WOULDN'T HONOR THE POWERTRAIN WARRANTY BECAUSE THEY SAID IT'S LIMITED TO 60K MILES (I'M THE 2ND OWNER & MY CAR HAD 66K MILES). I FILED A CLAIM WITH EXTENDED WARRANTY SERVICE AND THEY SENT OUT AN INSPECTOR. HIS FINDING WAS IT WAS 2-3 QUARTS LOW, THERE WAS "SLUDGE AND METAL BITS" IN THE OIL AND WE'D NEED A NEW ENGINE. BECAUSE I COULDN'T PRODUCE THE RECEIPT FROM MY LAST OIL CHANGE, THEY CITED OWNER NEGLECT AND DENIED THE CLAIM. I USED ROYAL PURPLE SYNTHETIC OIL (AND HAVE USED THIS SAME OIL FOR THE PAST 15 YRS IN ALL MY VEHICLES). I CHANGED MY OWN OIL IN JULY, APPROXIMATELY 3 MONTHS PRIOR. NOTE: THERE WAS NEVER ANY OIL LEAKS OR STAINS ON THE DRIVEWAY, NO LOW OIL/ENGINE LIGHT AT ALL. TO REPLACE THE ENGINE, IT WAS GOING TO COST AROUND $6000.00. I COULDN'T AFFORD THAT, SO I ENDED UP HAVING TO GET ANOTHER CAR. WHICH SUCKS BECAUSE NOW I AM PAYING 2 CAR NOTES, ON 2 CARS, BUT I AM ONLY ABLE TO DRIVE ONE. I DON'T WANT TO MESS MY CREDIT UP BY LETTING IT GO BACK, SO I'M REALLY TRYING TO HOLD ON TO IT AS LONG AS I CAN, BUT I REALLY DON'T KNOW WHEN I'M GOING TO HAVE THE EXTRA $$ TO GET A NEW ENGINE PUT IN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10715836May 12, 2015
STEERING
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE DRIVING 20 MPH OVER A BUMP OR CRACK IN THE ROAD, THE STEERING WHEEL FELT ABNORMAL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 10426000 (STEERING). THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING SYSTEM NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 79,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10715903May 12, 2015
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. THE CONTACT STATED THAT THE DASHBOARD WAS MELTING AND OTHER SECTIONS STARTED MELTING. THE FAILURE RECURRED CONTINUOUSLY IN WARM WEATHER. THE VEHICLE WAS TAKEN TO A DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 28,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10715976May 12, 2015
ENGINE, ELECTRICAL SYSTEM, STEERING
VEHICLE STOPPED FUNCTIONING AT 60 MPH ON AN INTERSTATE ON A FRIDAY NIGHT. HAD TO COAST TO SIDE OF ROAD DODGING OTHER CARS. TRIED TO RESTART VEHICLE WITH NO LUCK. ELECTRICAL STARTED GOING HAYWIRE. INTERIOR LIGHTS STARTED FLASHING AS WELL AS DASHBOARD LIGHTS. SMOKE WAS COMING FROM HOOD OF CAR. WITHIN 20 MINUTES A ROAD RANGER CHECKED THE STATUS OF THE CAR AND SAID ALL FLUIDS LOOKED GOOD. BATTERY TESTED GOOD. BUT WAS UNABLE TO GET VEHICLE TO START. TWO HOURS LATER IT WAS TOWED TO A HYUNDAI DEALERSHIP. WAS TOLD IT APPEARS TO BE THE ENGINE BUT WAS TOLD THEY REPLACED THE STARTER FIRST BECAUSE THEY THOUGHT IT WAS THAT. FINALLY, TOLD IT WAS THE ENGINE AND IT WOULD NEED TO BE REPLACED. THANKFULLY IT IS STILL UNDER WARRANTY. IT'S LAST SERVICE WAS THE MIDDLE OF APRIL. THEY TOLD ME THAT THE STEERING IS POSSIBLY GOING ON IT. THEY REPORTED A KNOCKING NOISE. NOTHING HAS BEEN DONE TO STEERING AS OF YET BUT NOW THAT THEY WILL HAVE CAR FOR UP TO 3 WEEKS WILL PROBABLY HAVE THEM CHECK THAT TOO ESPECIALLY AFTER READING MANY OF THE COMPLAINTS ON THIS AND OTHER WEBSITES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10715995May 12, 2015
SEAT BELTS, AIR BAGS, ELECTRONIC STABILITY CONTROL (ESC)
TL* THE CONTACT OWNS A 2012 HYUNDAI SONATA. WHILE OPERATING THE VEHICLE, THE FRONT PASSENGER SIDE SEAT BELT SENSOR LIGHT WOULD INTERMITTENTLY FLASH OFF AND ON ALTHOUGH THE PASSENGER SEAT WAS UNOCCUPIED. EVENTUALLY, THE FRONT PASSENGER SIDE AIR BAG SENSOR LIGHT WOULD ALSO FLASH OFF AND ON WHEN A PASSENGER WAS NOT PRESENT. THE CHECK ENGINE LIGHT ALSO ILLUMINATED. WHILE DRIVING APPROXIMATELY 60 MPH, THE STABILITY CONTROL ESC SENSOR LIGHT ILLUMINATED AND THE VEHICLE WOULD NOT ACCELERATE. AFTER SHUTTING THE VEHICLE OFF AND RESTARTING THE ENGINE, THE VEHICLE OPERATED AS NORMAL. THE VEHICLE WAS TAKEN TO THE DEALER. NO ADDITIONAL INFORMATION WAS AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 18,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10716075May 12, 2015
AIR BAGS
MY PASSENGER AIRBAG IS NO LONGER ACTIVE. A DASHBOARD LIGHT HAS COME ON / STAYS ON, SAYING AIRBAG NOT WORKING AND THE PASSENGER SEAT BELT CAUSES THE DASHBOARD LIGHT TO CONSTANTLY BLINK, BECAUSE THE OCCUPANT MATT SENSOR IS NOT FUNCTIONING /CODE B1448 SENSOR HAS DEACTIVATED FOR THE AIRBAG. THIS IS A MAJOR SAFETY ISSUE AND HYUNDAI HAS NOT RECALLED THIS . I CALLED HYUNDAI TO CHECK AND THE REPAIR IS EXTREMELY EXPENSIVE. HYUNDAI HAS HAD NUMEROUS SIMILAR PROBLEMS WITH OTHER MODELS. I WANT CONSUMER SATISFACTION. I HAVE HAD THEM REPAIR ANOTHER RECALL. I TAKE SAFETY SERIOUSLY. PLEASE RSVP MY EMAIL IS [XXX]@GMAIL.COM CONTACT # [XXX] THANK YOU [XXX] [XXX] BRADENTON, FL 34203 INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10715613May 11, 2015
AIR BAGS
DRIVING FROM DEALER AFTER PURCHASING THIS CAR USED, THE AIR BAG LIGHT CAME ON. RETURNED TO DEALER AND WAS "REPAIRED" AND TOLD THAT THEY MUST HAVE LOOSENED THE CONNECTION WHEN THEY VACUUMED THE CAR. SINCE THEN THE AIR BAG LIGHT HAS COME ON AND OFF INTERMITTENTLY. ABOUT 6 MONTHS AFTER PURCHASING THE CAR THE LIGHT CAME ON AGAIN AND STAYED ON. TOOK TO MECHANIC, THEY CHECKED THE CODES AND RESET THE LIGHT. THE LIGHT STAYED OFF FOR ANOTHER 6 MONTHS OR SO. THE LIGHT IS BACK ON AGAIN. TOOK TO MY MECHANIC AND WAS TOLD THAT THIS TIME HE COULD NOT RESET THE CODES AND THAT I NEEDED TO TAKE TO HYUNDAII DEALER FOR REPAIR. AFTER READING OTHER COMPLAINTS ABOUT THIS YEAR MODEL, I FEEL LIKE THIS IS A SCAM BY HYUNDAII TO MAKE SURE THAT THEY MAKE MONEY OFF OF A CAR THAT MAY OR MAY NOT BE DANGEROUS. THE AIRBAG LIGHT IS STILL ON AND I AM DRIVING THE CAR, BUT WILL BE UNABLE TO DO SO WHEN I NEED ANNUAL SAFETY INSPECTION. CAN NOT AFFORD TO PAY $1500+ FOR A REPAIR ON A CAR ONLY WORTH ABOUT $4000. PLEASE INVESTIGATE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10715721May 11, 2015
SERVICE BRAKES
REAR CALIPER FROZEN/STICKING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10715518May 10, 2015
FUEL/PROPULSION SYSTEM
WENT TO PASS A TRACTOR. NOTICE THE CAR WAS NOT DOWN SHIFTING. PUSHED HARDER ON THE PEDAL AND HEARD A CLICK. AFTER THAT THE CAR DOWN SHIFTED (I BELIEVE THIS CLICK MAYBE NORMAL AS I NOTICE IT ON OTHER CARS BUT OTHER MFGS DID NOT HAVE SUCH A VIOLENT SOUNDING CLICK. ) THE ISSUES IS THAT THE PEDAL GOT STUCK DOWN AND I HAD TO USE MY FOOT TO MANUALLY RELEASE THE PEDAL FROM FULLY DOWN (I REACHED SPEEDS OF AROUND 90 BEFORE I COULD RELEASE THE PEDAL FROM THE FULLY DOWN POSITION).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10715526May 10, 2015
SERVICE BRAKES
100 % BRAKE FAILURE. 45 MPH,MODERATE TRAFFIC, 6:30PM THURSDAY MAY 7TH 2015, DRY PAVEMENT AND APPROACHING TRAFFIC THAT WHICH MADE AN ABRUPT STOP AHEAD. STEPPED ON BRAKE PEDAL, PEDAL FLUTTERED AS IF ANTI LOCKING BRAKE ACTIVITY WAS BE ACTIVATED. CAR CONTINUED TO FREE WHEEL FORWARD, I STEPPED HARDER ON BRAKE PEDAL AND PEDAL BEGAN PUSHING BACK TO ME. THE HARDER I PUSHED THE BRAKE PEDAL THE MORE IT PUSHED BACK (THERE WAS NO BRAKING ACTION).THE VEHICLE FAILED TO STOP , AND HAD ENOUGH DISTANCE TO STOP (I HAD A MINIMUM FOLLOWING DISTANCE OF TWO CAR SPACES) BUT BRAKES FAILED TO DO SO WHICH CAUSED ME TO CRASH INTO THE VEHICLE IN FRONT OF ME. I HAVE OWNED MANY CARS SUCH AS DODGE CHARGER 2006 SXT/CHEVY MALIBU 2009 TO NAME A FEW AND NEVER HAD THIS PROBLEM WHEN APPLYING THE BRAKES. I'M THE FIRST OWNER OF THIS CAR AND THIS IS THE FIRST HYUNDAI I HAVE EVER BOUGHT.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10715536May 10, 2015
SEAT BELTS
TRAVELING AT 60 MPH IN A 2014 HYUNDAI SONATA HYBRID . A DEER APPROXIMATELY WEIGHING 150 POUNDS JUMPED ON TO THE ROAD AND COLLIDED WITH MY BEFORE MENTIONED VEHICLE. CAUSING DAMAGE ON THE FRONT BUMPER, HOOD, AND PASSENGER SIDE FENDER. THE CONCERN IS THAT DESPITE THIS IMPACT NO AIRBAGS DEPLOYED. THERE WAS SIGNIFICANT DAMAGE ESTIMATED BY AN INSURANCE APPROVED COLLISON REPAIR CENTER TO BE IN EXCESS OF $9000. ADDITIONALLY THE SEAT BELT RESTRAINT DID NOT LOCK UPON IMPACT. ONLY MINOR INJURIES WERE SUSTAINED SUCH AS WHIPLASH AND A BUMPED HEAD. THESE INJURIES WERE NOT DOCUMENTED, YET I DO FEEL THAT IT IS IMPORTANT TO MENTION THEM FOR GENERAL PUBLIC AWARENESS AND A GENUINE CONCERN FOR MY FELLOW DRIVERS.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10715263May 8, 2015
STEERING
AT FIRST THE VEHICLE WOULD SHIFT TO THE LEFT AND THE RIGHT. EVENTUALLY AT SPEEDS ABOVE 55 THE STEERING WHEEL WILL SHAKE. NOW AT LOW SPEEDS JUST TO MAKE A TURN THE STEERING WHEEL CLICKS LOUD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10715264May 8, 2015
STEERING
AT FIRST THE VEHICLE WOULD SHIFT TO THE LEFT AND THE RIGHT. EVENTUALLY AT SPEEDS ABOVE 55 THE STEERING WHEEL WILL SHAKE. NOW AT LOW SPEEDS JUST TO MAKE A TURN THE STEERING WHEEL CLICKS LOUD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10715093May 7, 2015
STEERING
THE STEERING COLUMN MAKES A LARGE CLICKING NOISE ANYTIME THE STEERING WHEEL IS MOVED. IT SOUNDS AS IF IT IS COMING LOOSE AND IS NOT PROPERLY INSTALLED. THERE IS NO CURRENT RECALL ON THIS ITEM. I AM HAVING IT CHECKED OUT TOMORROW. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10714799May 6, 2015
ENGINE
WHILE DRIVING FOR APPROX 20MINS ON HWY AT 60MPH, THE VEHICLE'S ENGINE BEGAN TO KNOCK, APPROX 3 MINS LATER A LOUD EXPLODING SOUND ACCOMPANIED WITH WHITE SMOKE AND LOSS OF POWER OCCURRED. OIL WAS CHANGED YESTERDAY BECAUSE CHECK ENGINE LIGHT BECAME ILLUMINATED AND THE OIL WAS CHECKED WITH NO OIL REGISTERING ON THE DIPSTICK. VEHICLE HAD TO BE TOWED TO A LOCAL MECHANIC. WHEN TOW TRUCK ARRIVED UNDER THE HOOD INSPECTION NOTED NO OIL ON TOP OF ENGINE OR ON UNDERSIDE OF HOOD, NEW OIL FILTER STILL IN PLACE AND SNUG, OIL PAN DRAIN BOLT STILL IN PLACE. OIL USED WAS 5QTS OF 5W-20 QUAKER STATE PER MANUFACTURER'S RECOMMENDATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Hyundai Sonata