Hyundai Sonata Complaints

17,026 consumer complaints on file.

#10721123May 23, 2015
WHEELS
LOW PROFILE HANCOCK TIRE 225 / 45 R18 HAS A SIDEWALLS WITH A LIP ON IT THAT EXTENDS ABOVE THE WHEEL'S .. EACH OF THE TIRES SHOWS SPOTS WHERE A PART OF THE TIRE'S LIP WAS SLICED RIGHT OFF OR IN BIG GASHES...OR IS IT TIRE ROT? . EACH GASH ARE NOTH EVEN CLOSE TO THE RIM AND SHOWS NO SIGN OF HITTING A CURB. EACH OF MY TIRES HAVE A VO U PLEASE OF THESE GASHES. DEALER SAID NOPE THATS NOT NORMAL BUT ITS HOLDING AIR SO NOTHIS THEY CAN DO. . THE NEW 2012 HYUNDAI SONATA EQUIPPED WITH THESE TIRES WAS PURCHASED IN JULY 2014.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10721135May 23, 2015
FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL, SERVICE BRAKES
DAY AFTER PURCHASE, BEEPS AND NOTIFICATION TO PULL OVER AND CHECK CHARGING SYSTEM. HAD CAR TOWED ONE WEEK LATER CAR WAS RETURNED TO US. DEALER INSTALLED A NEW BATTERY. RUNNING FINE EXCEPT BRAKES MAKE A NOISE WHEN DEPRESSED QUICKLY. MARCH 28TH, 11 MONTHS LATER COMING HOME FROM FLORIDA, DRIVING ON INTERSTATE 95 LATE AT NIGHT IN STOP & GO TRAFFIC, BEEPS AND NOTIFICATION TO PULL OVER AND CHECK CHARGING SYSTEM. PULLED CAR OVER SHUT OFF. RESTARTED CAR AND CONTINUED DRIVING. CHECK ENGINE LIGHT STAYED ON FOR 24 HRS. RETURNED TO DEALER THAT WEEK COULD FIND NOTHING WRONG WITH CHARGING SYSTEM. AND COULD NOT DUPLICATE BRAKING SOUND AT DEALERSHIP, BUT STILL MAKING NOISE SPORATICALLY. MAY 15TH, LATE ON A SATURDAY NIGHT, STOPPED TO MAKE LEFT HAND TURN, I STARTED TO ACCELERATE, HALF WAY INTO THE TURN, CAR WOULD NOT ACCELERATE, BELLS AND NOTIFICATION TO CHECK CHARGING SYSTEM. WITH TRAFFIC COMING TOWARDS ME, I HAD TO SHUT DOWN ENGINE AND RESTART AGAIN. IF ONCOMING TRAFFIC WAS SLIGHTLY FASTER I WOULD HAVE BEEN HIT. CHECK ENGINE LIGHT STAYED ON OVERNIGHT BUT WENT OFF THE NEXT DAY. RETURNING TO DEALER THIS WEEK. DON'T EXPECT ANY POSITIVE RESULTS AS LAST TIME THEY SAID THEY CANNOT FIND ANYTHING WRONG. I LOVED MY CAR, HOWEVER DRIVING IT NOW MAKES ME VERY NERVOUS!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10721183May 23, 2015
SERVICE BRAKES, UNKNOWN OR OTHER
WAS TOLD THE BRAKE SWITCH PAD CAME APART. ALSO PEDAL STOPPER WAS INVOLVED. .BOTH INCIDENTS OCCURRED AS I WAS STOPPED AT A LIGHT WANTING TO MAKE A LEFT HAND TURN WHEN THE CAR MADE A VERY SLOW MOVEMENT TO MOVE FORWARD, THEN STALLED UNTIL I KEPT FRANTICALLY HITTING THE GAS PEDAL TO GET OUT OF THE WAY OF ONCOMING TRAFFIC AND TRYING TO PREVENT GETTING HIT FROM THE BACK BECAUSE MY CAR WASN'T EXPECTED TO STOP DEAD IN ITS TRACKS. I CALLED AAA WHO TOWED MY CAR INTO DEALERSHIP ON N.E. 6TH AVENUE IN DELRAY BEACH, FLORIDA 33483. THE ABOVE PARTS WERE NOTED ON MY INVOICE. DUE TO THE DANGER, I WOULD ABSOLUTELY PUT OUT A RECALL BEFORE SOMEONE GETS HURT OR WORSE. PARTS NO. 32876-3Q100
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10720963May 22, 2015
STRUCTURE:BODY:DOOR
TL* THE CONTACT OWNS A 2003 HYUNDAI SONATA. THE CONTACT STATED THAT THE FOUR INTERIOR DOOR CHROME HANDLES EXHIBITED EXTREMELY SHARP EDGES. THE CONTACT SUFFERED FROM A TWO INCH LACERATION TO BOTH FINGERS ON THE LEFT HAND. THE FRONT DRIVER AND PASSENGER UPPER DOOR HANDLES CAUSED THE INJURIES. THE CONTACT APPLIED TAPE TO THE FOUR DOOR HANDLES TO AVOID ADDITIONAL INJURIES. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 09V171000 (LATCHES/LOCKS/LINKAGES). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 95,000.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10720987May 22, 2015
VISIBILITY/WIPER
THE DRIVER SIDE AND PASSENGER SIDE SUN VISORS BOTH DROPPED TO A DOWNWARD POSITION AND WILL NOT HOLD THIER PLACE SO THEY BLOCK VIEW OF ROAD. THE DRIVER SIDE DROPPED WHILE DRIVING WHICH CAUSED MOMENTARY INABILITY TO VIEW THE ROAD. AFTER READING OTHER COMPLIANTS THIS DOESNT APPEAR TO BE ISOLATED AND HYUNDAI SHOULD SOLICIT A RECALL OF THESE VISORS AS THEY IMPAIR THE DRIVERS ABILITY TO SEE THE ROAD. THIS EVENT HAPPENED RANDOMLY WITH NO WARNING AND I WOULD CONSIDER A SAFETY HAZARD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10717702May 21, 2015
ENGINE
WAS DRIVING HOME WITH MY 11 YEAR OLD DAUGHTER DURING RUSH HOUR WHEN THE CAR JUST DIED IN THE MIDDLE OF THE ROAD. COULDN'T START IT UP, THEN IT STARTING TO SMELL LIKE FIRE AND A LOT OF SMOKE WAS COMING OUT OF THE ENGINE. HAD TO JUMP OUT OF CAR AND GET IT TOWED TO DEALER. THIS WAS AFTER A SIMILAR INCIDENT HAPPENED A WEEK BEFORE ON MY WAY TO WORK WHERE THE CAR JUST STALLED OUT AND STOPPED IN THE MIDDLE OF THE ROAD. BROUGHT IT INTO HYUNDAI DEALER AND THEY SAID I HAD A "SLUDGE" PROBLEM. THEY RAN A DIAGNOSTICS TEST, BUT NOTHING CAME BACK. TOLD ME TO TAKE TO A REPUTABLE CAR REPAIR PLACE AND GET THE OIL CHANGED BECAUSE THEY DIDN'T WANT TO BE LIABLE. WHEN I TOOK IT TO FIRESTONE, THE GUY THERE TOLD ME IT WASN'T A SLUDGE PROBLEM AND THE OIL WASN'T AS BAD AS HYUNDAI MADE IT OUT TO BE. HE CHANGED THE OIL THERE, THEN A WEEK LATER THE ENGINE DIED AGAIN IN THE MIDDLE OF THE MAIN ROAD AND STARTED SMOKING. I LOOKED IT UP AND SAW NUMEROUS OTHER SIMILAR COMPLAINTS ABOUT THE SAME EXACT THING HAPPENING TO OTHER PEOPLE WITH 2011 SONATAS. THEY ARE TRYING TO TELL ME IT'S MY FAULT AND WILL PROBABLY NOT BE COVERED AND WILL COST ME ABOUT $6,000 TO FIX THE ENGINE. IF SO MANY OTHER PEOPLE HAVE THE SAME ISSUE, THEN IT IS NOT MY FAULT, IT SHOULD BE A RECALL (A DANGEROUS LIFE THREATENING ONE) FROM HYUNDAI AS THE CAR CAN JUST STOP IN THE MIDDLE OF THE HIGHWAY! MY DAUGHTER REFUSES TO GET IN THE CAR AGAIN. WAITING TO HEAR WHAT THEY SAY, BUT I SHOULD NOT HAVE TO PAY FOR A FAULTY ENGINE PROBLEM THAT HYUNDAI IS AWARE OF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10717742May 21, 2015
SUSPENSION, WHEELS
THE FIRST INCIDENT OF OUR TIRES EXPLODING HAPPENED ON MARCH 18 WHILE DRIVING ALONG AN EMPTY STREET. THE CAR JUMPED A CURB AND SPUN. THE TIRES ENDING UP HAVING TO BE REPLACED, THE SUSPENSION WAS DAMAGED AND HAD TO BE FIXED AND THE RIMS WERE ALSO DAMAGED. DUE TO MY HUSBANDS FAST REACTION HE FORTUNATELY DID NOT HIT ANOTHER VEHICLE. YESTERDAY, 5/21/15 WILL BE THE SECOND TIME HIS TIRES EXPLODE EXCEPT THIS TIME IT IS ON THE OPPOSITE SIDE FROM THE TWO PREVIOUSLY REPAIRED. WHAT IS GOING ON WITH THESE TIRES?! THESE TIRES ARE HORRIBLE. I HAVE A SMALL CHILD AND GOD FORBID MY CHILD IS IN THE VEHICLE WHEN THIS HAPPENED OR IF IT HAPPENS AGAIN. SOMETHING NEEDS TO BE DONE. I WILL NEVER AGAIN PURCHASE A LEASE A HYUNDAI OR RECOMMEND THIS VEHICLE TO FRIENDS AND FAMILY!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10717832May 21, 2015
ENGINE
WHILE DRIVING HOME THE CAR JUST STOPPED AND SHUT OFF. BEFORE SHUTTING OFF IT WAS LIKE THE CAR LOST ALL POWER. WHAT I MEAN IS THAT THE EVEN THOUGH THE GAS PEDAL WAS PRESSED THE CAR WOULD NOT MOVE. I HAD TO LEAVE MY CAR ON SIDE OF A VERY DARK AND DANGEROUS ROAD. THE NEXT DAY I WENT TO RETRIEVE MY CAR. I SAW OIL SPOTS ON THE GROUND WHERE I HAD PULLED OFF THE ROAD AND UNDER THE HOOD. AGAIN, MY CAR WOULD NOT START, SO I HAD TO TOW IT HOME. I CALLED TUSCALOOSA HYUNDAI AND THEY TOLD ME THAT SINCE MY CAR WAS PAST THE MILEAGE WARRANTY THAT THE COST WOULD BE ON ME AND THAT I WOULD NEED A NEW MOTOR. I INFORMED THE MECHANIC ABOUT THE COMPLAINTS ON THE 2011 MODEL AND I WAS HAVING THE SAME ISSUES BEFORE MY CAR STOPPED. JOHN TOLD ME THAT, I JUST CANT BELIEVE EVERYTHING THAT I READ. I'M VERY UNSATISFIED WITH HIS COMMENT. HE TOLD ME THAT I WOULD JUST NEED A NEW ENGINE. I CAN NOT AFFORD THIS. I KNOW THAT I HAVE TAKEN CARE OF MY CAR AND FOR HYUNDAI TO SAT THIS IS MY FAULT IS GARBAGE. THEY KNOW THAT THEY HAVE MESSED UP AND ARE REFUSING TO FIX THIS PROBLEM. THERE IS A CLASS ACTION LAWSUIT AGAINST HYUNDAI FOR PREMATURE ENGINE FAILURE. I JUST DONT KNOW WHAT ELSE TO DO. I HAVE BEEN WITHOUT MY CAR FOR 6 MONTHS NOW AND I HAVEN'T GOTTEN ANY WHERE. I STILL HAVE A CAR NOTE AND INSURANCE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10717843May 21, 2015
ENGINE, VEHICLE SPEED CONTROL
2015 HYUNDAI SONATA 2T - SLOW ACCELERATION; CAR WILL CONTINUE TO MOVE WHEN FOOT ON BREAK; LOUD ENGINE NOISE; ENGINE LIGHT ALWAYS ON. TOOK CAR TO DEALER THEY SAID IT WAS A RECALL ISSUE THAT THEY REPAIRED. DROVE CAR TWO DAYS ENGINE LIGHT CAME BACK ON. NOW DEALER STATES THEY ARE WAITING FOR PARTS TO COME IN TO FIX.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10717449May 20, 2015
AIR BAGS
AIR BAG LIGHT CAME ON
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10717499May 20, 2015
ELECTRONIC STABILITY CONTROL (ESC)
THE ELECTRONIC STABILITY CONTROL (ESC) LIGHT OFF WILL APPEAR AND DISAPPEAR FROM THE DASHBOARD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10717528May 20, 2015
STEERING
WHILE DRIVING I MADE A RIGHT TURN AND HEARD A CLICKING SOUND IN THE STEERING COLUMN. I HAD HEARD THIS ONCE BEFORE & THE PROBLEM WAS SUPPOSED TO BE FIXED, BUT I GUESS IT WAS A COSMETIC FIX. IT MAKES THE SOUND EVERYTIME I MAKE A RIGHT TURN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10717230May 19, 2015
VISIBILITY/WIPER, UNKNOWN OR OTHER
THE PASSENGER VISOR BROKE CREATING A VISUAL HAZARD BECAUSE IT WILL NOT FOLD UP TO THE CEILING. IT REMAINS IN THE DOWN POSITION. IT JUST SNAPPEF WHILE ATTEMPTING TO ADJUST IT. THERE ARE RECALLS ON OTHER VISORS THAT HAVE DONE THE SAME THING. THIS HAPPENED TO THE DRIVERS SIDE VISOR 5 YEARS AGO AND WAS COVERED INDER WARRANTY. I FEEL LIKE THIS IS A DEFECT IN DESIGN WHICH CAUSES THE VISOR TO SNAP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10717375May 19, 2015
POWER TRAIN
DRIVING THE CAR THE TRANSMISSION STAYS IN HIGH GEAR AND SHOULD BE DOWN SHIFTING INTO LOWER GEAR MAKES A GRUMBLING NOISE THEN GOES AWAY WHEN AT HIGHER SPEEDS 45 PLUS. I HAVE GONE BACK TWICE TO THE DEALER AND THEY TELL ME AND THE THE MAN THAT WORKED ON THE CAR THATS THE 6 SPEED TRANSMISSION AND THATS HOW IT WORKS. I OWNED THE SAME MODEL 3 YEARS BEFORE 2012 AND NEVER HAD THIS HAPPEN. I THINK THERES IS A PROBLEM WITH THE TRANSMISSION. NOTHING HAS HAPPEN TO ME OR MY WIFE. BUT SOMETHING IS WRONG WITH THE CARS TRANSMISSION. THIS HAS HAPPEN MANY TIMES BEFORE BUT DEALER STATES NOTHING WRONG.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10717362May 19, 2015
STEERING
STEERING WHEEL BEGINS TO SHAKE WHEN SPEED REACHES 70-75 MPH. THE STEERING WHEEL FEELS LOOSE WHEN THE CAR IS IN MOTION. WHEEL ALIGNMENT AND TIRE ROTATION WERE PERFORMED BUT THE ISSUE PERSISTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10717014May 18, 2015
ENGINE
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE DRIVING AT APPROXIMATELY 60 MPH, THE CONTACT MERGED THE VEHICLE OVER AND NOTICED THAT THERE WAS AN ABNORMAL LOUD BANGING NOISE FROM THE FRONT OF THE VEHICLE. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ENGINE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 73,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10717040May 18, 2015
ENGINE, VEHICLE SPEED CONTROL, UNKNOWN OR OTHER
MY CAR REVVED TO BETWEEN 4 AND 6 THOUSAND RPMS WHEN I WAS PARKING IN MY WORK PARKING GARAGE. IN THE PROCESS I ENDED UP HITTING TWO SUVS AND DID OVER $5,500 IN DAMAGE TO MY CAR. I TOOK MY CAR TO OUR HYUNDAI SERVICE TO HAVE THE ENGINE LOOKED AT AND THEY COULDN'T FIND ANYTHING WRONG WITH IT. ON FRIDAY, MAY 15 AS I WAS DRIVING HOME FROM WORK ON RT 70 AT THE TOP OF BRADDOCK MOUNTAIN MY CAR REVVED AGAIN FOR NO REASON. LUCKILY I WASN'T IN TRAFFIC WHEN THE REV HAPPENED. THIS REV HAS ALSO HAPPENED WHEN MY HUSBAND WAS DRIVING THE CAR.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10717077May 18, 2015
ENGINE, SERVICE BRAKES
I WAS ON THE FREEWAY DRIVING AT 65 MPH WHEN THE ENGINE STALLED AND SHUT OFF. THERE WERE NO WARNING LIGHTS INDICATING AN ISSUE WITH THE ENGINE. I WAS INFORMED LATER BY MY MECHANIC THAT THE ENGINE HAD A CATASTROPHIC FAILURE. THE BRAKES FAILED BECAUSE THE ENGINE WAS NOT RUNNING. I WAS LUCKY AND ABLE TO COAST TO THE NEXT EXIT, THE STOP LIGHT WAS GREEN AND I COULD MAKE IT TO SAFE LOCATION. HAD THE ENGINE FAILED A FEW MINUTES EARLIER I WOULD HAVE BEEN IN THE FAST LANE OF THE FREEWAY TRYING TO MAKE IT TO THE SHOULDER. OR TRYING TO STOP AT A LIGHT WITH NO BRAKES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10717099May 18, 2015
STEERING
MY 2011 HYUNDAI SONATA BEGAN MAKING A LOUD CLICKING NOISE IN THE STEERING WHEEL. THIS WOULD HAPPEN WHILE DRIVING, REGARDLESS OF SPEED, AND WHILE STATIONARY AND MOVING THE WHEEL EITHER LEFT OR RIGHT. WHEN I DRIVE OVER POTHOLES OR BROKEN/UNEVEN PAVEMENT THE NOISE IS LOUD AND THE STEERING WHEEL STARTS TO SHAKE AS IF IT WOULD FALL OFF AT ANY TIME. HYUNDAI SAID THIS WAS NOT COVERED BY WARRANTY AND I SEE THAT THERE WAS A RECALL FOR THIS SAME ISSUE FOR CERTAIN VEHICLES MADE BETWEEN 12/11/09 AND 9/10/15. VERY DISPLEASED WITH THIS AND WITH HYUNDAI. I THINK THEY ARE WAITING FOR SOMEONE TO GET SERIOUSLY HURT BEFORE THEY INVESTIGATE THIS AND BY THEN IT WILL BE TOO LATE. IT SHOULDNT HAVE TO GET THAT FAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10716925May 17, 2015
ENGINE
I HAVE THE LIMITED EDITION, 2.0L TURBOCHARGED. WHEN THE ENGINE IS COLD, AND IF YOU TIP-IN AGGRESSIVELY, YOU CAN HEAR SOME SCREECHING SOUND ABOVE 5000 RPM OF THE ENGINE, EASILY ACHIEVED IN SECOND OR THIRD GEAR. THE TURBO IS DESIGNED BY MITSUBISHI AND I KNEW SOMEONE WHO WORKS THERE. AFTER LISTENING THE SOUND, HE INDICATED IT IS A CASE OF TURBOCHARGER IMBALANCE. I AM NOT SURE IF IT A DESIGN ISSUE OR MINE IS JUST A ONE OFF CASE. I HAVE CONTACTED HYUNDAI LAST WEEK, HAVEN'T GOTTEN ANY RESPONSE YET. I BELIEVE THE TURBO HAS TO BE REPLACED. IF IT NOT RESOLVED, OVER A PERIOD OF TIME DUE TO EXCESSIVE VIBRATION, THE JOURNAL BEARING MAY FAIL AND THE TURBO COULD BLAST. IF ANYONE HAS THE SAME ISSUE, PLEASE TAKE IT SERIOUSLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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