Hyundai Sonata Complaints

17,026 consumer complaints on file.

#10760518October 19, 2015
AIR BAGS
2007 HYUNDAI SONATA. CONSUMER WRITES IN REGARDS TO VEHICLE AIR BAG PROBLEMS. *SMD THE CONSUMER STATED THE VEHICLE WAS SERVICED FOR AIR BAG ISSUES, SEVERAL TIMES. THE LAST TIME THE AIR BAG ILLUMINATED, THE DEALER STATED A CODE CAME UP AS A PROBLEM WITH THE COMPUTER. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10783312October 19, 2015
ENGINE
TL* THE CONTACT OWNS A 2012 HYUNDAI SONATA. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHO REPLACED THE FUEL PUMP, BUT THE FAILURE PERSISTED. UPON REFUELING THE VEHICLE, IT SURGED FORWARD. THE CONTACT LATER RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 15V568000 (ENGINE), BUT WAS UNABLE TO RECEIVE THE PART FROM THE DEALER WITHIN A REASONABLE TIME FRAME. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10783376October 19, 2015
ENGINE
IN AUGUST OF 2011, I PURCHASED A USED 2011 HYUNDAI SONATA. IT ALREADY HAD ABOUT 11,000 MILES WHEN I PURCHASED IT. IN AUGUST OF 2014...I WAS DRIVING TO WORK WHEN I HEARD SOME WEIRD NOISES AND THE CAR'S ENGINE STALLLED AND I ROLLED TO A COMPLETE STOP. THE ENGINE WAS DEAD. I HAD THE CAR TOWED TO MY MECHANIC AND HE SAID HE FOUND "SHAVINGS' WHEN OPENING THINGS UP. HE COULD NOT FIGURE OUT WHAT HAD CAUSED THIS FAILURE AND BASICALLY TOLD ME...PARTS FAILURE. I CALLED THE DEALERSHIP AND THEY SAID THAT SINCE I WAS A SECOND OWNER, THE 100,000 MILE WARRANTY DID NOT APPLY TO ME. SO I HAD TO PAY 5600 DOLLARS TO HAVE THE ENGINE REPLACED BY MY MECHANIC. NOW...I GET A RECALL NOTICE SAYING THAT MY CAR WAS BEING RECALLED FOR "EXCEES METAL DEBRIS MAY HAVE BEEN GENERATED FROM FACTORY MACHINING OPERATIONS. THIS DEBRIS CAN BE FORCED INTO THE CONNECTIONG ROD OILING PASSAGESRESTRICTING OIL FLOW TO THE BEARINGS AND INCREASING OF PREMATURE BEARING WEAR." DO I NEED TO BE REIMMBURSED FOR A NEW ENGINE?!!!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10783377October 19, 2015
UNKNOWN OR OTHER
THE BACK PASSENGER EXTERIOR DOOR HANDLE FELL OFF WHILE I ATTEMPTED TO OPEN THE DOOR. THE BACK DOORS ARE RARELY USED. THIS IS A SAFETY CONCERN FOR PASSENGERS THAT MAY RIDE IN THE BACK SEAT IN THE EVENT OF AN ACCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10783408October 19, 2015
STEERING
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE DRIVING APPROXIMATELY 45 MPH, THE STEERING WHEEL SHOOK VIOLENTLY WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 83,808.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10783426October 19, 2015
AIR BAGS, STRUCTURE:BODY, STEERING
EXHIBITING EXACT SAME ISSUE AS DESCRIBED IN NHTSA CAMPAIGN NUMBER: 10V-070 HYUNDAI DEALER SAID MY CAR WAS BUILT IN MARCH AND WILL NOT MAKE THE REPAIR. ALSO EXHIBITING ISSUES DESCRIBED IN NHTSA CAMPAIGN NUMBER: 10V-457 AND DEALER REFUSED TO MAKE REPAIR. THE EXCESSIVE SHAKING IN THE STEERING WHEEL HAS CAUSED MY SRS (SAFETY RESTRAINT SYSTEM) TO KICK A CODE THAT SAYS MY STEERING WHEEL AIR BAG MAY NOT DEPLOY IN THE EVENT OF A CRASH. SRS LITE STAYS ON. HYUNDAI DEALER REFUSED TO MAKE REPAIR ON NHTSA CAMPAIGN NUMBER 13V-113. I CURRENTLY HAVE A PIECE OF FOLDED CARDBOARD ZIP TIED TO MY BRAKE SWITCH. CAR EXHIBITING ISSUES RELATING TO NHTSA CAMPAIGN NUMBER 14V-434 EVEN AFTER HAVING THE DEALER USE THEIR (CLIP) REMEDY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10783471October 19, 2015
STRUCTURE:BODY, ELECTRICAL SYSTEM, SEAT BELTS
HYUNDAI SONATA 2009 RED WARNING LIGHT FOR PASSENGER SEAL BELT STAYS LIT EVEN IF NO ONES SETTING THERE OR ONLY A PURSE, OR NO ONE SETTING THER. SO I HAVE TO PUT SEAL BELT INTO LOCK EVEN WHEN NO ONE SETTING THERE. SO I HAVE TO FASTEN SEAT BELT ALL THE TIME. WHEN DRIVING CAR ALL THE TIME HAVE TO KEEP IT FASTENED. ALSO WINDOW ELECTRIC SWITCH ON DRIVER SIDE MOST TIMES DOESN'T FUNCTION PROPERLY. THEN DEAL SOLD ME IT A FEW MONTHS AGO. I OPENED DOOR COVER TO SEE IF IT WAS A SWITCH PROBLEM & THERE WAS 2/12 INCHES OF DRIED DIRT IN BOTTOM OF DOOR PANEL. DEALER LARGE ONE IN SAN ANTONIO,TX, AT USED LOT SAY IT IS NORMAL. I SEEM TO THINK IT MIGHT HAVE BEEN FLOODED IN WATER HE SAY NO WAY IT NORMAL. SURE JOKES ON ME NOW PURCHASED AS IS DUMMY ME, IN LIMBO IN TX. CAR PAINT IS STARTING TO CHIP AS WELL WITH DEEP OPEN SCRATCHES WEIRD EVERY WASH SEEMS TO MAKE IT WORSE LOOKING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10783452October 19, 2015
STEERING
STEERING WHEEL STARTED VIBRATING WHEN DRIVING. THEN, A CLICKING NOISE COULD BE HEARD WHEN TURNING THE WHEEL LEFT OR RIGHT. WAS TOLD THE ENTIRE STEERING COLUMN AND ELECTRIC POWER STEERING MOTOR WOULD NEED TO BE REPLACED AT A COST OF ABOUT $1200.00. CAR ONLY HAS 64,000 MILES ON IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10783515October 19, 2015
STEERING
8/31/15 TOOK MY CAR FOR SERVICE AT A HYUNDAI DEALERSHIP. WAS TOLD THE STEERING COUPLING NEEDED TO BE REPLACED. WHEN I ASKED THE MECHANIC HOW WAS THIS DETERMINED,HE STATED BY LISTENING AS HE TURNED THE STEERING WHEEL. I WAS GIVEN THE COST AS $360.00. ON 10/19/15,I RETURNED FOR AN OIL CHANGE AND WAS REMINDED ABOUT THE STEERING COUPLING. I PURCHASED THIS CAR IN OCTOBER,2012. I CAN'T BELIEVE THIS IS HAPPENING. I HAVE READ OTHER DRIVERS HAVE HAD SIMILAR PROBLEMS. I WOULD LIKE TO SEE THIS INVESTIGATED. IT MAKES NO SENSE THAT WE ARE HAVING SUCH PROBLEMS AND THE CAR ISN'T 5 YEARS OLD YET. THIS WILL BE MY LAST HYUNDAI.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10783155October 18, 2015
ENGINE
FOR THE PAST MONTH I HAVE BEEN HEARING A KNOCKING COMING FROM UNDER THE HOOD ALSO AS IM ACCELERATING MY CAR SEEMS TO SLIP A GEAR AND LOSE SOME SPEED. I LOOKED UP THESE THINGS ON LINE AND THATS WHEN I FOUND OUT THAT MY CAR WAS RECALLED. I CALLED HYUNDAI TWICE AND WAS TOLD YES MY CAR IS ON THE RECALL LIST BUT AS OF NOW THEY DON'T HAVE A SOLUTION. THEN ONE DAY AFTER WORK WHEN I WENT TO START MY CAR IT HESITATED TO START. THE NEXT MORNING I WENT TO AUTO ZONE TO HAVE MY BATTERY CHECKED AND THE MACHINE SHOWED IT HAD 70% JUICE. WENT ON TO DO MY SHOPPING CAME OUT TO START MY CAR AND IT WAS COMPLETLY DEAD. I CALLED HYUNDAI AND THEY TOLD ME TO CALL ROADSIDE ASSISTANCE AND HAVE IT TOWED TO THEM, WHICH I DID AND NOW IM JUST WAITING TO FIND OUT WHATS WRONG. THIS CAR IS UNSAFE TO DRIVE!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10783163October 18, 2015
ENGINE
I HAD PROBLEMS WITH THE ENGINE STARTING IN APRIL 2015, WITH AN UNEXPLAINED NOISE. I BROUGHT CAR TO DEALER AND WAS TOLD IT WAS THE MUFFLER. THEY SAID I COULD WAIT 3 MONTHS. BY JUNE 25, 2015 THE NOISE WAS EXTREMELY LOUD WHILE THE CAR WAS RUNNING, MOVING OR NOT. I COULD NOT DRIVE THE CAR THE 80 MILE ROUND TRIP TO WORK THE NEXT DAY AND HYUNDAI HAD THE CAR TOWED TO THE SAME DEALER. THEY KEPT THE CAR FOR 2 1/2 WEEKS FINALLY REPLACING THE SHORT BLOCK ON IT. TRUST ME THEY LOOKED TO NOT COVER IT UNDER WARRANTY. BY AUGUST 24, THE CAR HAD ONLY BEEN DRIVEN 800 MILES, HAVING BEEN OFF FOR THE SUMMER. I CHECKED THE OIL BEFORE STARTING TO COMMUTE AGAIN AND IT WAS DOWN A QT. OF OIL. I BROUGHT IT BACK TO THE DEALER AND WAS TOLD THE OIL PAN HAD LEAKED, EVEN AFTER THEIR WARRANTY WORK. NOTE THERE WAS NO OIL DRIPPINGS IN MY DRIVEWAY EVER! I NO LONGER TRUSTED THE CAR OR THE SERVICE FROM THE DEALER. AGAIN, I HAVE AN 80 MILE PER DAY COMMUTE. SO I HAD NO CHOICE BUT TO TRADE THE CAR BACK TO THAT DEALER, SO I WOULD HAVE A RELIABLE VEHICLE. HAVING PURCHASED THE CAR I HAD HOPED TO PAY OFF THE LAST FEW PAYMENTS OF THE CAR AND HAVE NO CAR PAYMENTS FOR AWHILE. IT SEEMS HYUNDAI AND THE DEALER HAD OTHER PLANS. THE CAR WAS NOT EVEN FINISHED FOR ANOTHER 10 DAYS, I KNOW THIS BECAUSE SERVICE, FROM THE SAME DEALER I LEASED A NEW CAR FROM, CALLED TO TELL ME TO PICK UP THE 2011. I WOULD NOT HAVE EVEN BEEN ABLE TO TRADE IT TO ANOTHER DEALER KNOWING ABOUT THE SHORT BLOCK PROBLEM AT THAT TIME AND WEEKS BEFORE HYUNDAI SENT AN INTERIM RECALL LETTER TO ME! I HAVE ALL SERVICE RECORDS FOR THIS CAR. THE FIRST TIME WARRANTY WORK WAS DONE ON THE CAR, I WAS NEVER TOLD WHAT THE CAUSE OF THE PROBLEM WAS. I FOUND OUT WHEN I WENT TO GET NEW TIRES AND MENTIONED IT. THAT BUSINESS TOLD ME ABOUT THE PROBLEM WITH THE 2011 HYUNDAI SONATAS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10783059October 17, 2015
ENGINE
I RECIEVED AN OIL CHANGE AND ENGINE FLUSH ON 9/5/2015..THE CAR ACT AS IF IT WOULD CUT OFF AFTERWARDS...I THEN TOOK THE CAR TO THE DEALERSHIP AND WAS TOLD I HAD NO OIL SLUDGE AND METAL DEPRI IN THE ENGINE...I WAS THEN TOLD I DON'T QUALIFY FOR THE RECALL BECAUSE MY CAR IS A 2013 BUT I HAVE THE EXACT SAME PROBLEMS AS THE RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10783063October 17, 2015
ENGINE
IN OCTOBER 2014, I HAD AN INCIDENT WHERE MY CAR COMPLETELY SHUT DOWN WHILE DRIVING STRAIGHT ON THE FREEWAY (PLEASE SEE ATTACHED HYUNDAI PAPERWORK) WITHOUT WARNING. MY CAR WAS AT THE HYUNDAI DEALER IN NORTH PALM BEACH FOR 3 1/2 BUSINESS DAYS BEFORE FINDING OUT MY CAR WAS "FIXED" AND READY TO GO. THE FIRST TWO CONSECUTIVE DAYS MY CAR WAS THERE, I WAS CALLED BY THE SERVICE MANAGER ROB AND WAS TOLD THAT "THE ENGINE WAS COMPLETELY LOCKED UP, AND THEY HAD TO RUN A SERIES OF DIAGNOSTIC TESTS PRIOR TO REPLACING THE ENGINE" WHICH WAS UNDER WARRANTY (UNDER 60,000 MILES AT THE TIME). HOWEVER, I WAS CALLED ON DAY 3 WHERE ROB STATED THAT MY "ENGINE WAS RUNNING SMOOTHLY AND NO DIAGNOSTIC CODES WERE SHOWING UP." MY PAPERWORK FROM HYUNDAI STATES THAT THE ONLY PROBLEM WAS THE NEED TO TIGHTEN THE BATTERY TERMINALS AND RECHARGE THE BATTERY. CHECKING THE BATTERY IS ONE OF THE FIRST THINGS A CAR MECHANIC CHECKS WHEN A CAR DOES NOT START, SO OBVIOUSLY THERE WAS A MORE SIGNIFICANT UNDIAGNOSED PROBLEM IN THIS CASE THAT WAS SWEPT UNDER THE RUG SO TO SPEAK. A LITTLE OVER A MONTH AND APPROXIMATELY 1000 MILES LATER, MY CAR STALLED OUT COMPLETELY ON THE FREEWAY IN SIMILAR FASHION (ONLY THIS TIME, THERE WAS INTERMITTENT ENGINE SHAKING PRIOR TO THE CAR SHUTTING DOWN). HOWEVER, I WAS IN MARTIN COUNTY WHEN I BROKE DOWN AND MY CAR WAS TOWED TO THE HYUNDAI DEALER IN STUART PER PROGRESSIVE CAR INSURANCE TOWING POLICY. I HAD PREVIOUSLY COMPLETED ALL MY SERVICES AT THE DEALER EXCEPT THE LAST OIL CHANGE. I AM APPALLED THAT THE DEALER DID NOT TAKE INTO CONSIDERATION THE RECENT CAR PROBLEMS AND PLACED THE CAUSE 100% ON THE LOCAL OIL CHANGE FACILITY. AN ENGINE DOES NOT LOCK UP COMPLETELY AND GET FIXED BY TIGHTENING TERMINALS AND RECHARGING THE BATTERY. OBVIOUSLY, THERE WAS A SEVERE PROBLEM WITH THE ENGINE BOTH THE FIRST AND SECOND TIME I WENT TO THE DEALER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10783074October 17, 2015
SERVICE BRAKES
BRAKE LIGHTS DOES NOT GO OFF. BEEN REPAIRED BY HYUNDIA DEALERSHIP AND STILL DOES NOT WORK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10783105October 17, 2015
VEHICLE SPEED CONTROL
CRUISE CONTROL WILL NOT SET, ACCEL, OR CANCEL INTERMITTENTLY WITH DAILY USE OF THE CAR. IT WORKS USUALLY WHEN YOU FIRST START DRIVING THE CAR BUT NOT ALWAYS. THE CANCEL BUTTON RARELY WORKS AT ALL AND THERE HAVE BEEN INSTANCES WHEN THE ONLY WAY I COULD CANCEL CRUISE CONTROL WAS BY HITTING THE BRAKE PEDAL. SEVERAL NEAR COLLISIONS BECAUSE OF THE FAILURE OF THE SWITCHES ON THE STEERING WHEEL WORKING. I'VE TAKEN IT TO THE DEALER REPEATEDLY TO HAVE IT REPAIRED AND THEY SAY THEY CAN'T DUPLICATE THE PROBLEM. I BOUGHT THE CAR NEW AND JUST RECENTLY HAD IT AT THE DEALERSHIP AGAIN AND NOW THEY SAY THEY WON'T COVER IT UNDER WARRANTY AND THAT IT WOULD BE CUSTOMER PAY. HYUNDAI HAS A DATABASE SHOWING WHEN I'VE HAD IT IN TO BE LOOKED AT. TODAY'S VISIT WAS AT ROSEVILLE HYUNDAI IN ROSEVILLE, CA (916) 677-3636 SERVICE ADVISOR 7713 CALDEN, CHRISTOPHER. OCTOBER 17, 2015 WORK ORDER 146002
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10782808October 16, 2015
ENGINE
MY HUSBAND PURCHASED THE CAR IN FEB 2015. WE TOOK A TRIP IN THE CAR TO NY IN SEPT 2015. ONLY 7MONTHS OF OWNERSHIP. WHILE DRIVING ON A CITY STREET, ALL THE LIGHTS BLINKED ON. THE CAR STARTED TO SLOW DOWN, WE HEARD A LOUD KNOCKING NOISE. WE TURNED THE CAR OFF, TURNED IT BACK ON AGAIN. THE CAR JUST STALLED. LUCKILY WE DIDN'T GET INTO AN ACCIDENT. WE TOWED IT TO THE NEAREST HYUNDAI DEALER, WHO TOLD US WE WILL HAVE TO PAY FOR ANOTHER ENGINE. THEY COULDN'T EVEN ASSIST US WITH A RENTAL. SO WE ARE PAYING OUT OF POCKET FOR A RENTAL CAR. LUCKILY THIS RECALL WAS SET. HOPEFULLY WE CAN GET REIMBURSED FOR THIS RENTAL CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10782888October 16, 2015
ENGINE, POWER TRAIN, EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 40 MPH, THE HEADLIGHTS, BRAKE LIGHTS, AND TAIL LIGHTS INTERMITTENTLY FAILED. THE CONTACT ALSO STATED THE VEHICLE WOULD JERK AND THE IGNITION SWITCH WAS LOOSE. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FAILURE WAS UNDETERMINED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V568000 (ENGINE) HOWEVER, THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V113000 (EXTERIOR LIGHTING, SERVICE BRAKES, HYDRAULIC). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10782868October 16, 2015
ENGINE
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, AN ABNORMAL NOISE WAS HEARD NEAR THE FRONT DRIVER SIDE OF THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 66,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10782884October 16, 2015
STEERING
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE THE VEHICLE WAS PARKED, A CLICKING SOUND WAS HEARD WHEN THE STEERING WHEEL WAS TURNED. IN ADDITION, WHILE DRIVING AT VARIOUS SPEEDS, THE STEERING WHEEL VIBRATED SEVERELY AND THE CLICKING SOUND BECAME SEVERE. THE FAILURE RECURRED CONSTANTLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING COLUMN INTERMEDIATE SHAFT UNIVERSAL JOINT CONNECTOR WAS IMPROPERLY ASSEMBLED AND NEEDED TO BE REPLACED. THE VIN WAS NOT INCLUDED IN THE NHTSA CAMPAIGN NUMBER: 10V457000(STEERING). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 63,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10782905October 16, 2015
ENGINE
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V568000 (ENGINE) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. .....UPDATED 02/10/16 *BF... UPDATED 4/20/18*JB *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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