Hyundai Sonata Complaints

17,026 consumer complaints on file.

#10786043October 26, 2015
STEERING
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE DRIVING APPROXIMATELY 60 MPH, THERE WAS AN ABNORMAL NOISE COMING FROM THE STEERING COLUMN. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT AN UNKNOWN PART RELATED TO THE THE STEERING COLUMN PANEL NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 10V426000 (STEERING). THE FAILURE MILEAGE WAS 85,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10786018October 26, 2015
AIR BAGS, SUSPENSION
TL* THE CONTACT OWNED A 2013 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY AT 70 MPH, THE SWING ARM FRACTURED AND DETACHED. AS A RESULT, THE CONTACT LOST CONTROL OF THE VEHICLE, AND CRASHED INTO A MEDIAN STRIP. THE AIR BAGS FAILED TO DEPLOY AND THERE WERE NO INJURIES. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 40,000. UPDATE 01/13/16 MA UPDATED 5/23/18*JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10786059October 26, 2015
SUSPENSION
TL* THE CONTACT OWNS A 2006 HYUNDAI SONATA. WHILE DRIVING AT 15 MPH, THE ABS INDICATOR ILLUMINATED. THE CONTACT MANEUVERED THE VEHICLE TO THE SIDE OF THE ROAD WHERE IT WAS DISCOVERED THAT THE REAR DRIVER SIDE TIRE WAS OUTWARDS. THE CONTACT STATED THAT THE TIRE WAS ABLE TO BE ADJUSTED BACK INTO PLACE, BUT WAS NOT SAFE TO DRIVE. THE VEHICLE WAS TOWED BACK TO THE CONTACTS RESIDENCE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 13V354000 (SUSPENSION); HOWEVER, THE FAILURE RECURRED. THE CONTACT STATED THAT THE DEALER DID NOT REPAIR THE CROSS MEMBER ASSEMBLY AND ONLY SPRAYED THE CROSS MEMBER WITH A COATING. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 220,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10786067October 26, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2006 HYUNDAI SONATA. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE TECHNICIAN WAS UNABLE TO DETERMINE THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE 73,845. UPDATED 02/10/16*LJ HAD THE CAR TRADED IN UPDATED 05/23/18*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10786087October 26, 2015
ENGINE
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE DRIVING AT 50 MPH, THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. ALL THE WARNING LIGHTS ON THE INSTRUMENT CLUSTER ILLUMINATED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V568000 (ENGINE) HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 89,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10786182October 26, 2015
AIR BAGS, STEERING
THE STEERING WHEEL IS LOOSE AND MAKING A CLICKING NOISE. THE AIRBAG LIGHT IS ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10785839October 25, 2015
STEERING
STEERING COLUMN RATTLING STEERING COLUMN IS LOOSE IT IS VERY LOUD, I HAVE CALLED HYUNDAI MANUFACTURER, THIS WAS A RECALL LAST YEAR ON THIS VEHICLE BUT I WAS TOLD ACCORDING TO THE VIN.NUMBER THAT MY CAR WASN'T ONE THAT WAS RECALLED FOR THE DEFECTED STEERING COLUMN, AND I WOULD HAVE TO PAY TO HAVE IT DIAGNOSED TO SEE IF THE PROBLEM IS WHAT WAS RECALLED LAST YEAR, NO WAY SHOULD A 2011 CAR SOUND LIKE A HUNK OF JUNK WHEN JUST DRIVING AT A SPEED OF 30MPH.WHAT SHOULD I DO?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10785863October 25, 2015
ENGINE
WHILE DRIVING IT DOWN THE STREET STARTED TO HESITATE FREQUENTLY WHILE DRIVING THEN HEARD A LOUD CLANKING SOUND WHICH CONTINUED ON WHILE DRIVING IT TO DEALER. DEALER LOOKED AT IT AND WE WERE TOLD THE MOTOR HAD GONE OUT AND NEEDED TO BE REPLACED! THEY ALSO SAID WE HAD TO PAY FOR IT BECAUSE THEY SAID OUR OIL CHANGES WERE NOT APPROVED! ONCE WE GOT THE PAPER WORK BACK THEY QUOTED THEY FOUND OIL BUILD UP AND LARGE CHUNKS OF METAL THROUGHOUT THE ENGINE THAT HAS CONTAMINATED THE VALVE TRAIN. THEY HAD TO REPLACE ENGINE, CYLINDER HEAD, VALVE, VALVE SPRING, CAMSHAFTS ,GASKETS! NOW THEY ARE ISSUING A RECALL ON HYUNDAI SONATAS FOR THIS EXACT PROBLEM , BUT THEY ARE ALSO SAYING OUR CAR IS NOT INCLUDED IN THE RECALL EVEN THOUGH WHAT THEY FIXED IS THE EXACT PROBLEM THAT IS LISTED ON THE RECALL. IT TOOK THEM ALMOST 2 MONTHS TO HAVE OUR CAR IN THE SHOP BECAUSE THEY COULDN'T FIND THE PARTS NEEDED TO FIX THE ENGINE!!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10785809October 24, 2015
UNKNOWN OR OTHER
ENGINE CODE P0401 REPLACED EGR VALVE TWICE AND LIGHT IS STILL ILLUMINATED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10785828October 24, 2015
STEERING
THE VEHICLE REQUIRES CONSTANT CORRECTION TO MAINTAIN A STRAIGHT TRACK WHILE DRIVING. IN A FEW WORDS, THE CAR SIMPLY 'WANDERS' OR 'DRIFTS' LEFT AND RIGHT, WITH NO REAL 'CENTERED' FEEL TO THE STEERING. MAINTAINING A STRAIGHT TRACK IS IMPOSSIBLE AND REQUIRES CONSTANT ATTENTION AND CORRECTION. THE VEHICLE WANDER CREATES HAZARDOUS DRIVING CONDITIONS AND DRIVER FATIGUE, WHICH POSES A PUBLIC SAFETY HAZARD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10785748October 24, 2015
SUSPENSION
I HAVE A 2011 HYUNDAI SONATA AND RECENTLY HAD TO HAVE BOTH FRONT AXLES REPLACED, AS THE FRONT END CLUNKED WHEN TURNING THE WHEEL TO PARK OR DRIVING OVER A POT-HOLE. THE FRONT END MADE A SOUND LIKE IT WAS "BOTTOMING OUT". I WAS INFORMED BY THE MANAGER AT KERRY HYUNDAI OF FLORENCE, THAT THERE IS A RECALL UP TO 2010 SONATA'S REGARDING THE FRONT AXLES. I CONTACTED HYUNDAI REGARDING REPLACING THE AXLES AS THE AXLES ARE USUALLY THE LAST PART THAT WEARS OUT ON AN AUTOMOBILE. IT COST $640.76 WITHOUT TAX TO HAVE THEM REPLACED. HYUNDAI RELAYED TO ME THAT THE HIGHWAY DEPARTMENT HANDLES RECALLS AND REFERRED ME BACK TO THE DEALERSHIP (LIKE THEY ARE GOING TO REFUND ME)! THANKS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10785751October 24, 2015
ELECTRONIC STABILITY CONTROL (ESC), UNKNOWN OR OTHER
MOTOR HAS RATTLE IN WHEN DRIVING AND CRANKING IT UP
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10785758October 24, 2015
ENGINE
WHILE DRIVING DOWN A MAJOR HIGHWAY DASHBOARD LIGHTS STARTED FLASHING AND ENGINE STALLED OUT. WAS TOWED TO A MECHANIC AND ENGINE WAS NON REPAIRABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10785771October 24, 2015
ENGINE
I WAS DRIVING DOWN THE ROAD AT APPROXIMATELY 60 MPH WHEN THE ENGINE LOCKED UP. I HAD NO POWER AND LUCKILY THERE WAS NO TRAFFIC COMING AND I WAS ABLE TO PULL OVER TO THE SIDE WITH NO PROBLEMS. ONCE I GOT STOPPED, I TRIED TO START THE ENGINE BUT IT WOULD NOT TURN OVER AT ALL. I CALLED A TOW TRUCK WHICH TOOK IT TO TEXOMA HYUNDAI IN SHERMAN, TEXAS. UNFORTUNATELY MY CAR WAS A LITTLE OVER 6,000 MILES OUT OF WARRANTY. I THOUGHT THE ENGINE WAS COVERED UP TO 100,000 MILES BUT SINCE I BOUGHT IT AS A SLIGHTLY USED CAR THE DEALER SAID IT WASN'T COVERED. I ENDED UP HAVING TO SPEND $4500 TO HAVE SOMEONE REBUILD MY MOTOR. UPON ASKING ABOUT WHAT MIGHT HAVE HAPPENED THE DEALERSHIP TOLD ME THEY HAD NO IDEA AND HAD NOT HAD THAT KIND OF THING HAPPEN BEFORE. WHILE MY ENGINE WAS BEING REBUILT I FOUND ON THE INTERNET THAT HYUNDAI SONATAS HAVE BEEN HAVING ALL KINDS OF PROBLEMS WITH THEIR MOTORS, SO THEY WEREN'T VERY TRUTHFUL WITH ME. THEY ACTUAL HAVE LAWSUITS AGAINST THEM FOR DEFECTIVE MOTORS WHICH USUALLY HAVE PROBLEMS BETWEEN 60,000 AND 90,000 MILES. MY CAR HAD 66,000 ON IT WHEN THIS HAPPENED SO THAT IS IN THAT TIME FRAME. I AM NOW OUT $4500 WITH I SUPPOSE NO RECOURSE WITHOUT HIRING A LAWYER WHICH COST ME MORE THAN THE REPAIRS. OF COURSE I THINK HYUNDAI KNOWS THAT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10785795October 24, 2015
ELECTRICAL SYSTEM, ENGINE
ENGINE SHUTS OFF WHILE DRIVING RESULTING IN TWO MINOR ACCIDENTS/OFF/ROAD INCIDENTS, BATTERY (WHICH HAS TESTED IN EXCELLENT CONDITION) NEEDS TO BE JUMP STARTED 4-5 TIMES A WEEK, SOMETIMES MORE. RADIO, CHARGING PORTS, AND STEERING WHEEL CONTROLS ARE NOT CURRENTLY WORKING, LIGHTS INSIDE CAR FLASH, HEADLIGHTS BECOME LOCKED ON, EVERY SINGLE FUNCTION IN CAR HAS ENDED TWICE LOCKING ME OUT COMPLETELY. THESE INCIDENTS HAVE HAPPENED ON MANY DIFFERENT DATES AND THE DEALER WILL NOT HELP US, BUT I AM ENTERING THE DATE OF THE LAST INCIDENT BELOW.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10785499October 23, 2015
ENGINE
TL* THE CONTACT OWNS A 2012 HYUNDAI SONATA. WHILE DRIVING APPROXIMATELY 50 MPH, THE INSTRUMENT PANEL LIGHTS BEGAN TO FLASH ON AND OFF BEFORE THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ENGINE FAILED. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V568000 (ENGINE), BUT THE REMEDY TO REPAIR THE VEHICLE WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10785506October 23, 2015
ENGINE
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 65 MPH, THE INSTRUMENT PANEL ILLUMINATED AND THE VEHICLE STALLED. THE VEHICLE WAS RESTARTED HOWEVER, THERE WAS AN ABNORMAL NOISE COMING FROM UNDER THE HOOD OF THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V568000 (ENGINE). THE FAILURE MILEAGE WAS 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10785577October 23, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2008 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 25 MPH, THE AIR BAG WARNING LIGHT ILLUMINATED CONTINUOUSLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 141,310.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10785652October 23, 2015
ENGINE
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE REVERSING FROM A PARKING SPACE, THE VEHICLE JERKED. WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. IN ADDITION, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER. THE FAILURE RECURRED INTERMITTENTLY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V568000 (ENGINE) HOWEVER, THE REMEDY OR PART FOR THE RECALL WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 62,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10785700October 23, 2015
ENGINE
TL* THE CONTACT OWNS A 2012 HYUNDAI SONATA. WHILE DRIVING AT APPROXIMATELY 20 MPH, A LOUD KNOCKING NOISE WAS HEARD FROM THE ENGINE. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V568000 (ENGINE); HOWEVER, THE REMEDY OR PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 54,300.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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