Hyundai Sonata Complaints

17,026 consumer complaints on file.

#11407448April 11, 2021
FUEL/PROPULSION SYSTEM
MY VEHICLES ENGINE WAS REPLACED IN OCTOBER 2020 FOR A SUDDEN ENGINE STALL. NOW 5 MONTHS LATER A GAS SMELL HAS COME UP VERY QUICK AND STRONG. MY INITIAL SEARCH OF MY VIN NUMBER DID NOT INCLUDE MY VEHICLE IN A CURRENT OPEN RECALL. AS I SEARCHED FURTHER THROUGH THE NHSTA SITE FOR THE COMPLAINT SECTION AND WAS PROMOTED AGAIN TO ENTER VIN NUMBER IS WHEN I CAN SEE MY VEHICLE SHOULD BE ELIGIBLE DUE TO MY ENGINE HAVING TO BE RECALLED AND REPLACED WITH FAULTY INSTALLATION. POSSIBLY CAUSING MY VEHICLE TO HAVE A FUEL LINE LEAK DUE TO A PINCHED OR COMPROMISED INSTALLATION FROM ENGINE REPLACEMENT. THE FIRST SMELL OF GAS CAME ON THIS EVENING AFTER A 100 MILE DRIVE VEHICLE WAS PARKED AND NOW 6 HOURS LATER RESTARTING VEHICLE THE SMELL IS OVERWHELMING AND DEFINITELY A DANGER AND CAUSE FOR CONCERN. THIS 2014 MODEL HAS HAD SO MANY ISSUES AND SHOULD JUST BE RECALLED AND TRADED IN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11407479April 11, 2021
ELECTRICAL SYSTEM, STEERING
THE STEERING COLUMN MAKES A VERY LOUD CLUNKING NOISE WHENEVER YOU GO OVER A BUMP IN THE ROAD, LIKE SOMETHING IS LOOSE. THE WHEEL IS SOMETIMES HARD TO TURN. SMELL OF RUBBER AND BULBS HAVE TO BE CONTINOUSLY REPLACED. IT SEEMS THE HOUSING HAS MELTED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11407502April 11, 2021
ENGINE
ON NOV. 17 WHILE DRIVING APP. 65 MPH ON THE HIGHWAY THE CAR SUDDENLY SHUT ITSELF OFF. ALL OF THE DASHBOARD LIGHTS LIT UP & THE CAR WOULD NOT RESTART. AFTER 10 MIN. OF TRYING TO RESTART THE CAR, THE CAR STARTED AGAIN, & ALL THE LIGHTS ON THE CAR DISAPPEARED. THE FOLLOWING DAY, WHILE WAITING IN THE TURNING LANE AT A RED LIGHT, THE CAR SPUTTERED & TURNED OFF. ALL THE LIGHTS ON THE DASHBOARD LIT UP & THE CAR WOULDN'T START I HAD THE CAR TOWED ON NOV 18 202 TO A HYUNDAI DEALERSHIP. THE DEALERSHIP REPORTED THAT THERE WAS AN INTERNAL SHORT WITH THE ABS MODULE & THE HYDRAULIC MODULE ASSEMBLY WAS REPLACED. ON, NOV 24, I WAS DRIVING THE CAR & THE CAR STALLED ALL THE WARNING LIGHTS WENT BACK ON. I HAD THE CAR TOWED THE DEALERSHIP WHERE IT STAYED UNTIL DECEMBER 11 THE DEALERSHIP STATED THAT THEY COULD NOT FIND ANYTHING WRONG WITH THE CAR. I PICKED UP THE CAR ON DEC 11 & THE CAR APPEARED TO BE WORKING NORMALLY. HOWEVER, ON DEC19, WHILE STOPPED AT A RED LIGHT, THE CAR BEGAN TO SHAKE BACK & FORTH AT IDLE & THE RPMS STARTED TO GO UP DESPITE MY FOOT BEING ON THE BRAKES. THE CAR BEHIND ME SAW WHAT WAS HAPPENING & HELPED ME PULL OVER TO THE SIDE OF THE ROAD. I HAD THE CAR TOWED TO THE DEALERSHIP YET AGAIN. THE DEALERSHIP STATED THAT THEY WERE ABLE TO DUPLICATE THE ISSUE ON DEC 23, 2020. HOWEVER, NO FIX WAS DONE TO THE CAR. THE DEALERSHIP CLAIMED THAT THE CAR WAS IN A 'RELEARN' PROCESS & IT WOULD NEED MORE TIME FOR THE CAR TO 'RELEARN' HOW TO DRIVE AGAIN. EVERYTHING SEEMED OKAY AFTER THE DEC 23 INCIDENT UNTIL FEB 8 2021 WHEN I TRIED TO STOP WHILE IN TRAFFIC & THE BRAKES WOULD NOT WORK AT ALL. I NARROWLY AVOIDED GETTING INTO A MAJOR ACCIDENT & ONCE AGAIN BROUGHT THE CAR TO THE DEALERSHIP. THE DEALERSHIP FOUND THAT THE MASTER CYLINDER ASSEMBLY WAS INTERNALLY DEFECTIVE & WAS NOT HOLDING PRESSURE AND AS A RESULT THE BRAKES WERE NOT WORKING. THE VEHICLE WAS RETURNED TO ME ON FEB 11 2021.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11407378April 10, 2021
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
I WAS IN MOTION ON THE INTERSTATE AND SERVICE ENGINE LIGHT POPPED ON AND IT WAS TOLD IT ENDED UP BEING THE CAMSHAFT. ON MY WAY TO SHOP THE NEXT DAY MY CAR CUT OFF ON THE INTERSTATE AND EVERYTHING WORKED BUT CAR WOULD NOT CRANK. WAS TOLD IT WAS ENGINE. I HAD NO WARNING AND YES MY OIL HAD BEEN CHANGED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11407236April 9, 2021
ELECTRICAL SYSTEM, STEERING
THE VEHICLE WAS STATIONARY WHEN VEHICLE WOULDN'T START DUE TO THE INTERIOR FUSE BOX GONE BAD ONCE FIXED WHILE DRIVE ON A RESIDENTIAL STREET THE STEERING WHEEL BEGIN CLICK WHILE TURN EITHER LEFT OR RIGHT AND ALMOST LOCKED ON ME THE 2012 HYUNDAI SONATA STEERING COLUMN FLEXIBLE COUPLER WENT BAD AND FROM MY RESEARCH THIS SEEM TO BE AN ONGOING PROBLEM WITH THERE CAR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11406978April 8, 2021
POWER TRAIN
WHEN YOUR APPLYING BRAKE ON THE 2015 SONATA HYBRID TO SLOW DOWN WHEN U HIT GAS AGAIN THE TRANSMISSION STUMBLES AND HESITATES TO SPEED UP AGAIN. IT HAPPENS ALL THE TIME AT ANY SPEED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11406985April 8, 2021
ENGINE, FUEL/PROPULSION SYSTEM
I TOOK THE AFFECTED VEHICLE TO THE DEALER AND THEY ADVISED THEY DID NOT HAVE THE TOOL TO CHECK THE ENGINE CONNECTING ROD. THE VEHICLE HAD A DEAD BATTERY AND THE DEALER DID SOME OTHER WORK ON THE VEHICLE INCLUDING A TUNE UP AND FUEL INDUCTION AND REPLACED A LEAKING VALVE COVER GASKET .THE COST WAS $1009.01 THE REPAIRS WERE DONE UNDER THE NAME OF [XXX] ,THE ORIGINAL OWNER. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11407002April 8, 2021
ENGINE
I BOUGHT THE CAR NEW IN 2017. SINCE APPROXIMATELY 3000 MILES, OIL CONSUMPTION HAS PROGRESSED FROM 1 QUART PER OIL CHANGE TO 3 QUARTS PER OIL CHANGE (VEHICLE HAS AROUND 92K MILES). OIL IS CHANGED EVERY 7K MILES WITH THE RECOMMENDED OIL VISCOSITY AND TYPE (SYNTHETIC) ALONG WITH THE FACTORY OIL FILTER CHANGE. NO NOTED LEAKS OR SMOKING, BUT THERE IS VALVE TRAIN NOISE WHEN THE OIL LEVEL IS 1 QUART LOW OR LOWER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11407059April 8, 2021
ENGINE
TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA HYBRID. WHILE DRIVING 20 MPH, THE CONTACT STATED THAT THE VEHICLE STARTED SPUTTERING WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO NAPLETON OAKS HYUNDAI (1985 RIVER OAKS DRIVE, CALUMET CITY, IL 60409) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE BATTERY WAS FAULTY AND THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE PERSISTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 20V7460000 (ENGINE). THE FAILURE MILEAGE WAS 77,946.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11407132April 8, 2021
SERVICE BRAKES, ELECTRICAL SYSTEM
BACK BRAKE LIGHT BULB HAS BEEN CHANGED 10 TIMES THEY GO OUT REPEATEDLY FROM SIDE TO SIDE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11407140April 8, 2021
ENGINE, UNKNOWN OR OTHER
MY USES UP A LOT OF OIL, I HAVE TO PUT IN OIL A LOT AN NOW THE ENGINE IN MY CAR IS GONE IT MAKES A WEIRD NOISE IN THE ENGINE, CAN'T SPEED UP AN THE ENGINE IS KNOCKING. I WAS TOLD THAT ONE OF THE PISTONS IN MY CAR IS MESSED UP BECAUSE THE CAR BURNS SO MUCH OIL AN IT WAS HEATED UP AN NOW A PISTON IS MESSED AN ITS HITTING AGAINST THE INSIDE OF THE MOTOR AN MY MOTOR HAS INTERNAL DAMAGE AN IF IT DIDN'T BREAK DOWN ON THE INTERSTATE ALREADY IT WOULD OF BEEN WORST SO. I'M OUT OF A CAR AN I NEED MY TO MAKE MONEY SO
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11406828April 7, 2021
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
REAR BRAKES ARE NEVER APPLIED EVENLY. EVERY TIME CAR BRAKES IT LURCHES FORWARD BETWEEN TIMES WHEN IT FEELS LIKE THE BRAKES ARE ENGAGING. THIS HAPPENS WHEN THE VEHICLE IS IN MOTION ON BOTH CITY STREETS AND HIGHWAY. WHEN GOING ABOVE 45 MPH THE STEERING WHEEL WILL ALSO SHAKE AFTER BRAKES ARE ENGAGED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11406834April 7, 2021
AIR BAGS, ELECTRICAL SYSTEM
MY AIRBAG LIGHT CAME FOR NO REASON, THEY CHECKED THE ERROR CODES FOR AIRBAG THEY GOT CODES B1388 AND B1481 AIRBAG RESISTANCE TOO HIGH AND SEAT TRACK POSITION SENSOR WHICH THEY STATED IS AN ISSUE WITH THE CLOCKSPRING. WHEN I RESEARCH THIS ISSUE I FOUND THIS RECALL TSB ITS THE EXACT SAME ISSUE FOR 2011-2013 HYUNDAI SONATA BUT FOR SOME REASON MY CAR OR VIN NUMBER SAYS I AM NOT INCLUDED OR COVERED, I BELIEVE THIS SHOULD BE COVERED UNDER THIS AS THE DEALER AS THERE IS A UNLIMITED MILEAGE WARRANTY EXTENSION AND THE DEALER IS QUOTING ME $400+ TO REPLACE IT AND THIS IS A SAFETY ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11406847April 7, 2021
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
MY PASSENGER REAR LIGHT KEEPS BLOWING. I HAVE REPLACED THE BULB ONCE A WEEK SINCE I BOUGHT THE CAR TWO YEARS AGO. I HAVE BEEN PULLED OVER MULTIPLE TIMES, THANKFULLY I WAS NOT TICKETED AND WAS GIVEN A WARNING ALL 3 TIMES. THE LIGHT WENT OUT AGAIN SO I WENT TO CHANGE THE BULB AND THE THE WHOLE HOUSING UNIT IS MELTED. NOW I AM UNABLE TO TAKE THE BULB OUT TO CHANGE IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11406895April 7, 2021
ENGINE
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT ON SEVERAL OCCASIONS WHILE DRIVING AT UNDISCLOSED SPEEDS, THE CHECK ENGINE AND SERVICE ENGINE SOON WARNING LIGHTS ILLUMINATED AND REMAINED ILLUMINATED. THE CONTACT TOOK THE VEHICLE JIM ELLIS HYUNDAI ATLANTA (5785 PEACHTREE BLVD, ATLANTA, GA 30341) TO BE DIAGNOSED ON SEVERAL OCCASIONS. THE MECHANIC INSPECTED THE VEHICLE BUT COULD NOT DETERMINE THE CAUSE FOR THE FAILURE. THE MECHANIC ASSURED HER THAT THE VEHICLE WAS SAFE TO DRIVE. SEVERAL MONTHS LATER WHILE DRIVING 70 MPH, THE SERVICE SOON AND CHECK ENGINE WARNING LIGHTS ILLUMINATED AND THE VEHICLE OVERHEATED. THE VEHICLE STALLED AND WOULD NOT RESTART. THE VEHICLE WAS LEFT AT A NEARBY PARKING LOT OVERNIGHT. THE FOLLOWING DAY SHE RETURNED AND RESTARTED THE VEHICLE HOWEVER, WHILE DRIVING TO TAKE THE VEHICLE TO AN INDEPENDENT MECHANIC, THE VEHICLE OVERHEATED, STALLED, WITH A HINT OF SMOKE COMING FROM THE ENGINE COMPARTMENT. THE VEHICLE WOULD NOT RESTART. THE VEHICLE WAS TOWED TO THE INDEPENDENT MECHANIC WHERE IT REMAINED FOR TWO DAYS WHILE THE MECHANIC ATTEMPTED TO DIAGNOSE THE VEHICLE. SHE WAS INFORMED THAT THE ENGINE WAS BLOWN AND NEEDED TO BE REPLACED. THE CONTACT STATED THAT THE VEHICLE WAS RETURNED TO THE SAME DEALER AND SHE WAS INFORMED BY THE SERVICE MANAGER THAT SHE WAS RESPONSIBLE FOR THE FAILURE. THE CONTACT INFORMED THE SERVICE MANAGER THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 20V746000 (ENGINE). THE CONTACT HAD NOTIFIED THE DEALER FOR SEVERAL MONTHS OF THE ISSUES WITH THE WARNING LIGHTS BEING ILLUMINATED AND WAS INFORMED THAT THE VEHICLE WAS SAFE TO DRIVE. THE CONTACT STATED THAT THE SAME DEALER PERFORMED A MULTI-POINT CHECK ON THE VEHICLE PRIOR TO THE FAILURE, AND SHE WAS INFORMED THAT THE VEHICLE WAS SAFE TO BE DRIVEN. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 128,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11406660April 6, 2021
ENGINE
CAR USES 1 QT OF OIL EVERY 500 MILES WITH 117K MILES ON ENGINE, NO LEAKS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11406662April 6, 2021
ENGINE
TL*THE CONTACT OWNS A 2016 HYUNDAI SONATA HYBRID. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V746000 (ENGINE). THE CONTACT WAS DRIVING AT AN UNDISCLOSED SPEED, WHEN THE VEHICLE JERKED AND STALLED. THE CONTACT DETECTED A BURNING ODOR AND SAW WHITE SMOKE COMING FROM THE EXHAUST PIPE. THE BATTERY, OIL, CHECK ENGINE AND BRAKE WARNING LIGHTS ILLUMINATED. JASON PILGER HYUNDAI (613 DE LA POINTE DR, GAUTIER, MS 39553) WAS CONTACTED AND INFORMED THAT HER OPTIONS WERE TO PUT A DOWN PAYMENT TOWARDS A TRADE IN VEHICLE OR DROP THE VEHICLE OFF TO GET THE RECALL SERVICED AND PAY FOR A LOANER VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT NOTIFIED THE MANUFACTURER AND A CASE WAS OPENED. THE FAILURE MILEAGE WAS 103,644.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11406692April 6, 2021
ENGINE
MY ENGINE STARTED MAKING A KNOCKING NOISE THAT EVENTUALLY CUT THE ENGINE OFF WHILE IN MOTION. AS TOLD THE RECALL WAS ABOUT BUT HYUNDAI CLAIM SINCE MY CAR SALVAGED, THEY WON'T PAY FOR ANOTHER ENGINE WHEN MY IS THE RECALL PROBLEM. NOW WHEN EVERYTIME I CUT THE CAR ON IT MAKES A KNOCKING SOUND THEN EVENTUALLY CUT OFF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11406799April 6, 2021
ENGINE, POWER TRAIN
MY CHECK ENGINE LIGHT TURNED ON AND MY CAR HAS POWER HESITATION DURING ACCELERATION. THIS HAPPEND 1-2 DAYS OUT OF THE WEEK UNTIL THE FORTH TIME IT HAPPENED THE CHECK ENGINE LIGHT STAYED ON AND CONTINUES TO HAVE POWER HESITATION AS WELL AS HIGH IDLING AT ALL TIMES, BURNING OIL, SMOKE COMING FROM THE EXHAUST, AND THE BRAKES ARE EXTREMELY HARD WHEN NEEDING TO BRAKE. I TOOK IT TO A LOCAL MECHANIC AND THEY DID A DIAGNOSTIC THAT RETURNED A CODE OF P0010 AND THEY REFERRED ME TO A HYUNDAI DEALERSHIP FOR REPAIR. I WAS ALSO GIVEN A TECHNICAL SERVICE BULLETIN WITH A CAMPAIGN NUMBER OF 15-01-022-1. I TOOK IT TO THE DEALERSHIP AND THEY ALSO CAME BACK WITH THE SAME CODE. I HAVE PAID FOR THE PARTS AND DIAGNOSTIC AND THEY COULDN'T GIVE AN ESTIMATE OF WHEN THE PARTS WOULD BE AVAILABLE BECAUSE THEY ARE ON BACK ORDER. HERE I AM TWO WEEKS LATER CALLING THE DEALERSHIP TO FOLLOW UP AND WAS TOLD BY THE PARTS DEPARTMENT THAT THEY CONTACTED HYUNDAI DIRECTLY AND THERE ARE 1800 OF THOSE PARTS ON BACK ORDER WITH AN ESTIMATED TIME OF BEING AT LEAST TWO MONTHS FOR THE PARTS TO COME IN. HYUNDAI ALSO STATED THAT THEY HAVE SUBMITTED A HIGH PRIORITY FOR THEM. I WILL BE WITHOUT A VEHICLE FOR WHO KNOWS HOW LONG.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11406804April 6, 2021
ENGINE
I BOUGHT THIS VEHICLE FROM A USED CAR LOT. I KEEP ALL MAINTENANCE UP ON THIS VEHICLE SINCE I WORK AS A LUBE MAINTENANCE TECHNICIAN. I NOTICED THAT THE ENGINE BURNS OIL AT A VERY FAST RATE. NOT EVEN 2000 MILES INTO MY MAINTENANCE INTERVAL THE ENGINE IS DRY. THE OIL LAMP TURNS ON. THERE IS NO LEAKS FROM THE ENGINE. I KNEW THIS WAS GONNA BE A PROBLEM TO FIX AND I KNEW IT WOULD BE VERY EXPENSIVE. I JUST BASICALLY CHANGED MY OIL MORE OFTEN. I WAS DRIVING IT FROM WORK AND THEN IT SUDDENLY STARTED IDLING ROUGH AND IT STARTED STUTTERING REAL BAD. I TOOK IT TO A MECHANIC TO DIAGNOSE THE PROBLEM AND THEY TOLD ME A CYLINDER IS BLOWN AND IT COULD POSSIBLY NEED A NEW ENGINE. I'VE ONLY HAD THIS CAR FOR 2 YEARS!! AND I'M DEALING WITH HAVING TO REPLACE AND ENGINE ON A 2017 HYUNDAI SONATA I HAVE KEPT VERY WELL MAINTAINED. THIS CAR HAS ONLY TRAVELED IN THE SOUTHERN CALIFORNIA AREA. THIS PROBLEM STARTED IN YORBA LINDA CALIFORNIA. MY VEHICLE IS CURRENTLY IN SHOP NOT EVEN TOUCHED YET BECAUSE I WANT TO KNOW IF THERE IS POSSIBLE A RECALL ON THIS ENGINE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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