Hyundai Sonata Complaints

17,026 consumer complaints on file.

#11431422September 1, 2021
ENGINE
The contact owns a 2016 Hyundai Sonata Hybrid. The contact stated that the check engine warning light was illuminated. The vehicle was taken to a local dealer where it was diagnosed with needing the ignition coils replaced. The vehicle was not repaired. The manufacturer was informed of the failure and the contact was awaiting a response. The failure mileage was approximately 135,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11431180August 31, 2021
UNKNOWN OR OTHER
As I was driving the car to a vacation resort, the car caught fire and was completely destroyed. Myself, adult son, and wife were in the car at the time. We were luckly to get out of the car before it blew up and killed us all. The car was melted down and completed destroyed. This event happened on May 2, 2021 near Pooler, GA. The only warning sign was smoke, then flames. We lost engine, brakes and control. We hit a light pole to stop the car. Police reports and fire department reports were filed.
Crash:
Yes
Fire:
Yes
Injuries:
3
Deaths:
0
#11431194August 31, 2021
ENGINE
The contact owns a 2011 Hyundai Sonata Hybrid. The contact stated that while driving there was an abnormal knocking noise detected. The check engine warning light was illuminated. The vehicle was taken to the local dealer where it was diagnosed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified however, no further assistance was provided. The contact stated the failure was like NHTSA Campaign number 20V746000 (Engine). The failure mileage was approximately 180,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11431205August 31, 2021
UNKNOWN OR OTHER
When I’m driving out of nowhere it will only go 20 miles an hour and I can put the gas petal to the floor it hesitates My shifter will get stuck in park and my brake lights stay on even when it’s in park
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11431283August 31, 2021
ENGINE
Our engine has seized up according to our mechanic. They replaced the gasket on the oil pan and found metal shavings. Then just a week later the engine seized up. We had the dealer look at at back in 2017 and they only did a software update. Does this qualify for the engine recall?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11431286August 31, 2021
AIR BAGS
I went to my dealer today and they reported that My car in fact did not have a safety recall set for my car. therefore there were no repairs to list or update..I attached the supporting document that my dealership printed out for me today..
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11431027August 30, 2021
ENGINE
On Sat 8/28/21, while driving, Without any warning or engine lights, the engine stopped running while I was driving on the road at 45 mph. I was able to pull over safely and the car would not restart. I had it towed to a nearby auto shop, the diagnostic shows fuel pump not turning on. I've had this car for 14 months with no issues until now. I could've been injured or crashed had I been on an interstate. It will need to be towed again to a dealership for fuel pump replacement. I've lost wages due to this incident and no idea how to pay for this costly repair.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11431029August 30, 2021
AIR BAGS, SEAT BELTS:FRONT:WARNING LIGHT/DEVICES
The contact owns a 2007 Hyundai Sonata. The contact stated that the airbag warning light was illuminated on the instrument panel. The contact then received notification for NHTSA Campaign Number: 08V161000 (Air Bags). The contact called the manufacturer who set up an appointment with a local dealer for the vehicle to be serviced. The dealer informed him upon arrival that they were going to decline to repair the vehicle. The manufacturer was notified of the issue and informed him to ignore the warning lights on the instrument panel. The vehicle had yet to be repaired and remained in the possession of the dealer. The vehicle had yet to be repaired. The failure mileage was approximately 90,000. Consumer stated he received 2 letters regarding 2 safety recalls dealer refuses to repair it. One is passenger seatbelt light is the other airbag light.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11431057August 30, 2021
AIR BAGS, AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION
2006 HYUNDAI SONATA. CONSUMER WRITES IN REGARDS TO ILLUMINATED AIR BAG WARNING LIGHTS. THE CONSUMER STATED THERE WAS A FAULTY SENSOR IN THE FRONT PASSENGER SEAT MAT. THE CONSUMER WAS ADVISED BY THE DEALER THAT THE AIR BAG WOULD NOT DEPLOY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11431058August 30, 2021
ENGINE
The contact owns a 2016 Hyundai Sonata. The contact stated that the engine was consuming an excessive amount of engine oil. The oil warning light was illuminated on the instrument panel. The contact stated that he had to top off the oil level every 3 weeks with 5 quarts of oil. The contact also stated that while driving 65 MPH, the vehicle began to stall as the check engine light illuminated the instrument panel. Despite the failure, the contact was able to drive the vehicle home. The following day the contact drove the vehicle to a dealer. The contact had the spark plugs replaced by the dealer however, the failure recurred within a year of the repair. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11431102August 30, 2021
ENGINE
I was driving and my vehicle started cutting out. When I hit the accelerator, the vehicle hesitated and did not want to go, I had the gas pedal push down to the floor, it eventually kicked in. I traveled a short distance and then it did the same thing, almost coming to a stop. The engine started making a rattling-banging noise and then the Malfunction indicator light came on.I was at a busy intersection and proceeded to try to make a left turn to get out of traffic and to the Dobbs repair shop across the street.As I attempted to Cross the two lanes of oncoming traffic my vehicle stalled and shut completely down. The oncoming traffic had to stop in order to avoid striking my vehicle. My vehicle was stalled blocking both oncoming lanes of traffic. I put the vehicle into “Park” and restarted it by hitting the automatic start button. When I accelerated the vehicle barley rolled, maybe 5 mph? It rolled enough to remove me from danger from being stuck. I then made another immediate left turn into the Dobbs parking lot. The vehicle then began to pick up speed, I drove around to the front of Dobbs, parked the vehicle and dropped it off to get the problem diagnosed. I was called the next morning and told that it was possible engine damage and that it would have to be towed to the dealer. I called Auffenberg in Ofallon Illinois on Friday 08/27/21 at 0923hrs.and was told that I needed to speak to the service manager Bill Gillespie for approval. I left him a voice message. He never returned my call so I left a second message at 5:51 pm. On Monday 08/30/21 at 12:45 pm after still never receiving a return call, I called and left Mr. Gillespie a third voice message. In the messages I left I informed him of the problem and also that I was stranded without having another vehicle. I filed a case with Hyundai online, case #xxxx5097. I later spoke to a person who said they were told that there were 30 other cars at this dealer with blown engines and that there is a 3 month repair wait!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11431126August 30, 2021
ENGINE
2018 Hyundai Sonata sport. Purchased vehicle 03/20/2021 and it has been in the shop 5 times for the same issue. Car starts to smoke and make a loud knocking noise, when checking the oil, it appears to have no oil in the engine at all. Every single time they have changed the oil and replaced it and within a 1,000 miles the oil has completely dissolved in the engine. They performed a consumption test and stated that they did a top engine cleaning for the combustion and that it should not happen again and if it did that they would reach out to Hyundai to start the process of replacing the engine. Took it back at the 1,000 mile mark and they stated that it was fine, but after only a few weeks to a month the car started smoking and knocking again, took it back and yes the engine was bone dry again no oil at all on the dipstick. This vehicle has been in the shop more than I was able to drive it. The oil light keeps jumping on and off and the dealer is aware of this issue and they stated that the manufacturer is aware of this issue as well. But it seems that they are refusing to rectify the issue with a new engine and just keep patching the problem, that I would have to keep taking back every 1,00 miles for a consumption test. The oil ight was present when they sold me the vehicle but the dealership stated that they had performed an oil change and it needed to be reprogrammed but that did not fix the problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11430900August 29, 2021
STEERING
The steering column is clanging over bumps and when steering which is a failure in the plastic steering shaft coupler.This coupler looks like an impeller.It is situated between the steering column shaft and the electric steering motor.The coupler is disintegrating and will lead to steering failure and high probability to death or injury of the cars occupants.This coupling failure is commom and found in perhaps thousands of Hyundai vehicles.A recall needs to be mandated immediately.If it is ignored then Hyundai needs to prepare for the lawsuits that will ensue
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11430883August 28, 2021
ELECTRICAL SYSTEM
Hybrid system warning light comes on at random times and sometimes the car won't start.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11430698August 27, 2021
ENGINE
Oil light began to turn on when making turns or braking. Took vehicle to location of last oil change, despite only being 2600 miles after the previous oil change and was informed "there was no oil" despite no evidence of any leak. At that rate, I'd be burning a quart of oil every 500 miles. I see there are recalls for this issue on multiple Hyundais including the Sonata, but different years than my 2016 Sonata Sport, and it includes the possibility of an engine fire.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11430752August 27, 2021
ENGINE
MY CAR STOPPED IN DECEMBER 2020. THE DEALER REPLACED THE ENGINE UNDER A RECALL CAMPAIGN. EIGHT MONTHS LATER THE ENGINE LIGHT IS STILL ON. THE DEALERSHIP HAS DONE COUNTLESS DIAGNOSIS OF THE ISSUES AND STILL CANNOT RESOLVE IT. THE LATEST ERROR MESSAGE IS ENGINE ERROR CODE P0076. I AM STILL AWAITING THE PART TO FIX THE ENGINE LIGHT BEING ON. HOWEVER, THE FUEL CONSUMPTION HAS INCREASED. I DRIVE SHORT DISTANCES AND NOW THE FUEL INDICATOR MOVES EACH DAY I DRIVE THE CAR. WON'T BUY THIS BRAND AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11430769August 27, 2021
SERVICE BRAKES
my brakes stop working . The dealership advised that the HECU needed to be replaced. There are several incidents showing online with the same dangerous problem. at home going into my apartment garage the car just started rolling back onto on coming traffic. the brakes just stopped working, I swerved to avoid being hit. The car is at the dealership. There was not any working for this ever expensive problem,
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11430777August 27, 2021
SUSPENSION
The contact owns a 2005 Hyundai Sonata. The contact stated while having a state inspection performed, the inspector informed the contact that the sub-frame was completely rusted. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 09V124000 (Suspension) however, the VIN was not included. The manufacturer was informed of the failure and informed the contact that the vehicle was not included in a recall. The failure mileage was approximately 129,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11430706August 27, 2021
TIRES
The contact owns a 2022 Hyundai Sonata equipped with Pirelli tires, Tire Line: P Zero A/S, Tire Size: 245/40/R19, DOT Number: 93792K. The contact stated while driving 65 MPH, he heard an abnormal noise. The contact stated no warning light was illuminated. The contact stated he parked on the side of the road and noticed the tread on the driver’s side rear tire had separated. The contact stated he contacted a towing company to replace the rear driver side tire with the spare tire. The contact took the vehicle to the local dealer and was unable to diagnose the cause of the failure. The contact attempted to call the manufacturer but was unable to speak to a representative. The failure mileage was approximately 500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11430597August 26, 2021
ENGINE
The contact owns a 2013 Hyundai Sonata. The contact stated that it was discovered that the engine was quickly losing oil even though there were no leaks found. The contact stated that there was an abnormal knocking sound coming from the engine. The vehicle was towed to the dealer who diagnosed that the engine rod bearing had failed, causing damage to the engine. The contact was informed that the engine needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure. The contact indicated that the vehicle was included in the NHTSA campaign number: 17V226000 (Engine) and that the vehicle had experienced the failure listed in the recall. The failure mileage was 130,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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