Hyundai Sonata Complaints

17,026 consumer complaints on file.

#11468529June 9, 2022
ENGINE
1/2022. My vehicle start leaking oil. Vehicle was under warranty. Had multiple things replaced. I thought oil leak was fixed. Not even a month later in 2/2022, the vehicle was leaking oil again. Brought it back to dealer & they redid gaskets, seals, etc. Now on 4/22/22, I have not even put 3000 miles on the vehicle since it was at the dealership & there was a knocking noise coming from under my hood. Called the dealership and they said I needed to get it back to them. Oil consumption test was never done because it was assumed that my oil was low because it was leaking. Both times oil was put in my vehicle. On 4/28/22, I was at work and went outside to check my oil and there was little to no oil on the stick. I immediately added 5 quarts of oil which is required for my vehicle. The knocking did not stop. I left work to run a brief errand on 4/29/22, and had just pulled out of work onto a very busy four-lane highway. All of a sudden I hear this big boom under my hood, my car locks up and my oil light comes on. I immediately took my foot off of the gas and coasted into the next driveway at a business. There was oil all over the road and pouring out from under my car. It happened to be an auto parts store. A mechanic came outside and looked and said a rod went through my engine block & oil was pouring out of my car. I started to have an anxiety attack and went into shock. Luckily I was not on the interstate because it could have been very bad. I am now without a car. None of the rental car places have any vehicles available and I have a full-time job & am a single mom with 2 kids. The dealership was nice enough to have my car towed to them 45 minutes away. They then told me about an oil consumption problem with Hyundai and there is a big class action lawsuit. This should have never happened. Apparently the oil consumption was never sent out as a recall or anything else so I was unaware of it to even know to check my car other than regular oil changes.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11468532June 9, 2022
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Driving on Interstate 10 westbound at about 0700. Clear day. No adjacent vehicles. The frontal crash avoidance alert suddenly went off and automated emergency braking activated as I approached an underpass. There were some slightly harsh shadows, but not the worst I have seen and I drive this segment every day. Entire event was very short. No injury or other event occurred.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11468435June 9, 2022
ENGINE
The contact owns a 2017 Hyundai Sonata. The contact stated that upon inspection it was determined that the vehicle was consuming an excessive amount of engine oil. The contact regularly monitored the engine oil levels and determined that at least one quart of oil was being consumed per 1,000 miles. The vehicle was taken to the local dealer who performed an oil consumption test and determined no failure was found. The manufacturer was not yet notified of the failure. The failure mileage was 40,000. The contact stated that Hyundai replaced the engine which has resolved the issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11468464June 9, 2022
ELECTRICAL SYSTEM
The contact owns a 2016 Hyundai Sonata. The contact stated that she initially received notification of NHTSA Campaign Number: 21V749000 (Exterior Lighting, Electrical System) however, after the recall repair was performed, the contact stated that the vehicle would shut off while driving at various speeds. The contact stated that several unknown warning lights would illuminate on the instrument panel during the failure. The manufacturer was notified of the failure and the contact was provided a case number and was then referred back to the dealer for assistance. The dealer performed a diagnostic test and informed her husband that an unknown defective sensor was the cause of the failure. The contact was provided an estimate for the repair. The vehicle had not been repaired. The failure mileage was approximately 89,443.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11468128June 8, 2022
ENGINE
Our 2014 Hyundai Sonata engine caught fire while driving. Have been getting the oil change on the regular but still have to put oil in it about 3 weeks later and smokes really, really bad. My son's safety was put at risk because he was the one driving the vehicle at the time. The check engine light stays on even after the mechanic shop turns it off, it comes back on a couple of hours later. I just purchased this car in November of 2021. The motor has already locked up on it and we have done everything we're suppose to do to keep the vehicle running.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11468212June 8, 2022
ENGINE
The contact called on behalf of the owner of a 2017 Hyundai Sonata. The contact stated while the driver was driving approximately 45 MPH, there was a loud clicking noise from the engine. The contact also stated that the vehicle inadvertently lost motive power and was unable to be restarted. There was no warning light illuminated. The vehicle was towed to the local dealer and was diagnosed with rod bearings failure which caused engine damage. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 65,000. The engine prior authorization was declined from Hyundai. The reason: the 953 recall was not done on the engine prior to the engine seizing up.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11468330June 8, 2022
ENGINE, FUEL/PROPULSION SYSTEM, WHEELS
After doing some research, I am now aware that there was a recall 20V-746 or 21V-727 that my car was affected by & was never notified about. On 6/2/2022, I was driving and just exited the freeway. Smoke started coming out of the passengers side of the engine. Cars were honking at me & flames started coming out as I drove into a parking lot. I was terrified as my life was at risk & felt fortunate that this did not happen on the freeway. I feel lucky to have been able to escape this life threatening experience. There is now an open claim with my insurance. I had brake lights changed at Frank Hyundai on 4/08/2022 in National City, CA where they also ran a diagnostic check on the car. There was never mention of a recall & my car was cleared of any issues. In addition to the photos I have attached, I also have videos that I am not able to upload.
Crash:
No
Fire:
Yes
Injuries:
1
Deaths:
0
#11468333June 8, 2022
ENGINE
Complaint # 11459299 was filed with nhtsa needing follow up as stil denied due to salvage title.?? It was just a door and the body shop over inflated the bill so insurance paid out as a total loss.. there was no frame damage.. As you can see in the pictures I included it’s just a simple door the car is fixed from the door damage and was in pristine condition with the motor locked up Hyundai denied our claim because of the salvage title and the only reason it has a salvage title it’s because the body shop way overinflated the bill before we bought it so the insurance paid out a total loss
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11468340June 8, 2022
ENGINE, FUEL/PROPULSION SYSTEM
The engine is consuming oil at abnormal rate. After receiving an oil change at a credible business the car is out of oil in a week. Hyundai will not check for oil consumption if the mileage is above 85k miles. Myself and my children can be stuck on the side of the road for engine failure due to the lack of oil. Express oil has stated this is not normal and a cause for concern. There are no warning signs for this problem. Only awareness from the performance of the cars decline to run properly.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11467974June 7, 2022
VISIBILITY/WIPER
I was driving on I 205 N (Portland, OR), at a speed of around 65 MPH, when I hear a loud pop. Wasn't sure what happened, and first thing I thought was that somebody fired at my car... I realized that the air entering the car was coming from the sunroof area, and hearing the sound of shattered glass moving on the piece of material that separates the sunroof from the interior I realized that the problem comes from there. So I got out at the next exit, stopped in a WINCO parking lot and started assessing the damage and cleaning/ vacuuming the glass.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11467983June 7, 2022
VISIBILITY:SUN/MOON ROOF ASSEMBLY
The contact owns a 2015 Hyundai Sonata. The contact stated while driving approximately 70 MPH, the panoramic sunroof detached from the roof of the vehicle. The vehicle was taken to the local dealer who diagnosed that the wind defector bonding had failed to cause the failure. The contact was informed that the sunroof and assembly needed to be replaced. The vehicle was not yet repaired. The contact was informed that the VIN was not included in NHTSA Campaign Number: 16V726000 (Visibility). The contact indicated that the vehicle had experienced the failure listed in the recall. The failure mileage was 52,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11467996June 7, 2022
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
I drove a mile from my house and the vehicle stalled at a turn. The engine shut off. I tried to turn it back on and it did not. I have an electrical push button and it did not work. My passenger and I pushed the car out of the road into the back area of an HEB. We then opened the hood and the engine started smoking. I had called my boyfriend who then arrived. The engine continued to smoke and an HEB driver saw the incident. He came over with a fire extinguisher and sprayed it because they could see flames starting under the car. The fire department and police had been called. The car engine then went up in flames and my boyfriend used the fire extinguisher. The fire department arrived and went over to the car and cut the wires. Nothing on the car works. It has not been assessed because I only had collision insurance and my company would not come to assess it. They did tow it back to my house where it is sitting and not working. I can't even move it into neutral. There was not warning of this and I had driven the car to the airport (an hour away) and back five hours earlier that day and it seemed fine. The fire department said that if they need to be contacted they have a report on the incident.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11468007June 7, 2022
STEERING: STEERING WHEEL/HANDLE BAR
The contact owns a 2013 Hyundai Sonata. The contact stated that while going over a speed bump, there was a loud noise coming from the steering wheel. In addition, the contact stated that the steering wheel felt loose. The vehicle was taken to an independent mechanic. The mechanic stated the steering column needed to be replaced. The vehicle was not repaired. The dealer or the manufacturer were not contacted. The failure mileage was 43,520.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11468056June 7, 2022
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
For about a month, while driving lights go off during the night, MOST recently the lights and car shut off DURING the ride home!! No flashers working! When we attempted to move the steering wheel locked and would not go into drive! Feels like something was stuck, further inspection NOTHING WAS STUCK! when I fuel up the car seizes in the middle of my drives!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11467708June 6, 2022
ENGINE
The car began exhibiting a knocking noise on 5/21/2022 when increasing speed up to around 60 mph. Vehicle did the same thing again on 5/24/2022 and was shaking for a few minutes around the 50-60 mph mark. I took it to my local mechanic who drove it 6 blocks and then towed it back to his shop because he "didn't want to be the one to blow the motor out." At that point there was a consistent knocking noise in the engine even when in park. I did some research and discovered the "engine rod bearing failure" recall associated with similar model and year Hyundai Sonatas. So I had my car towed on 6/2/2022 to the nearest Hyundai dealership from Alpena, Michigan to Traverse City, Michigan, where they ran the engine rod diagnostic test and my vehicle failed the test. So the service rep at the dealership informed me on 6/3/2022 that my car failed the test and would be receiving a full engine replacement and knock sensors with the 10-year warranty.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11467740June 6, 2022
ENGINE
The contact owns a 2015 Hyundai Sonata Hybrid. The contact stated that the check engine warning light was illuminated. The vehicle was taken to an independent mechanic who replaced the fuel cap and performed other tests on the engine. The check engine warning light disappeared however, two weeks later the warning light returned. The dealer was contacted and a message was left. The manufacturer was not contacted. The failure mileage was 134,298.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11467870June 6, 2022
STEERING
My power steering went out while I was driving - twice this week. Fortunately, I was still in my driveway when it happened. Vehicle has only has 23,00 miles on it. The dealers stated a new Power Steering Control Module was needed. Cost to repair: $1800.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11467580June 5, 2022
ENGINE
I had closed from work one morning and was headed home. Just a few seconds after taking off, my engine completely shut down. Thank goodness I wasn't in on a highway or at a heavy traffic area. I managed to park my car by the road side & tried to restart my engine, but the car wouldn't start. I towed the car to the nearest mechanic, only to hear that my engine is done & needs replacement. I've constantly kept up with frequent oil changes & always used synthetic oil. Current odometer reading is 153k & I believe the car still has the potential to stay on the road a longer time if the engine is taken care of. I've reported the issue to my nearest Hyundai dealership & they've asked me to tow it to them, but they can't promise that they'll take care of the problem. Worst of all, that's the only car I have & I'm still making payment on the car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11467663June 5, 2022
ENGINE, POWER TRAIN
Was driving with cruise control on and driving close to 70mph and the RPMs shot up passed 5 then the car jerked and my speed had went from 70 down to 50 and 40 the cruise controle turned off on its own and the car lost power but was still on but it just wouldn't drive passed 2 rpms and the check engine light was flashing so I turned around and headed the opposite direction so I could get the car off the road then it made this loud noise sounded like throwing metal inside a metal bladed fan and then the car shut off and hasn't started since. The car did not over heat or have any smoke coming from it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11467475June 4, 2022
EXTERIOR LIGHTING
Brake lights frequently to go out. When I am driving on the road it is a game to find a Sonata with all 3 taillights functioning correctly. Many of the other Sonatas I pass on the road has a taillight that is out. Bulbs burn out but I have replaced my bulbs at least 7 times in the past 6 years.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Hyundai Sonata