Hyundai Sonata Complaints

17,026 consumer complaints on file.

#11469753June 17, 2022
SERVICE BRAKES
The brake lights stay on even with the engine off. Happened multiple time.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11469781June 17, 2022
UNKNOWN OR OTHER
Purchased a certified pre-owned 2018 Hyundai Sonata - found out recently the car is burning/losing oil- A few weeks after having an oil and filter change my oil warning light started flashing while driving.. Checked engine oil and could not believe that oil was almost empty.. Major concern is for major engine malfunction and possible locking up while driving- which could be fatal !!! Now I have to monitor oil levels/consumption every other day- I have contacted Hyundai and they're suggesting that I be without transportation while they take an undetermined amount of time to test the vehicle which is unacceptable !
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11469789June 17, 2022
ENGINE, ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
FUEL IN ENGINE. ENGINE FAILURE. had car towed to hyundai of louisvile dealership due to recall on may 20,2022.as of today the dealer has not even began to do anything toward my car. i was told it may take up to 8 weeks before they could even look at my car. I was given a clain number from hyundai #19842116 and a case worker who has not helped at all. I was also denied a loaner from the dearlership
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11469796June 17, 2022
ENGINE
The car keeps throwing a code and going into limp mode. For the knock sensor. It was replaced less than a year ago and it is now throwing the same code. And once again in limp mode. The first time this happened was around 10/15/2021,&now today 6/17/2022
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11469816June 17, 2022
UNKNOWN OR OTHER
I went to my mechanic today to see why my car was making rattling noises coming from the steering wheel. It's been happening randomly for about a year now or more now. The mechanic said he's seen this over a thousand times with Hyundai, and I need to bring it into Hyundai to fix because something is wrong with the "Steering Rack Support Yoke", which is making the noise. If this is happening to so many Hyundai's this should be fixed for free and recalled! He googled it and gave me a whole printout from Hyundai. It says 2011 to 2018 model year Sonata 2011 to 2018 model year Sonata Hybrid 2012 to 2017 model year Azera 2013 to 2018 model year Santa Fe. This is what my mechanic gave me and said all these cars are affected. So why isn't this recalled, it is dangerous because eventually you could loose control of the steering wheel I think and it's going to cost a lot to fix. Thanks
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11469595June 16, 2022
SEATS, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
The powered driver seat returning from a reclined position can get stuck in the recline position for some unknown reason. The seat motor, electrical wiring system and the switch have all been examined and replaced and yet for some unknown reason it continues to occur. Two different mechanics thought it was the switch for the seat being faulty but its been replaced twice and still this issue can occur where the seat after reclining any amount the seat will remain in that recline position for an extended period of time (multiple days) and can if reclined completely, remain in the full reclined position unable to return in the direction so as to raise it to a normal seated position. The seat switch will only recline but will not return back to the seated position to any degree. All of the other swithces and buttons with the drivers side seat continue to remain operational and work even when the seated position direction does not function. To operate a vehicle in the fully reclined position is dangerous as you have no back support while driving, there is also no whiplash protection or support in the event of a collision. It can also impair the drivers ability to reach the pedals or operate the vehicle properly. It also makes the seat behind the driver unusable. Further adding to the danger the seat has no manual options and therefore is unable to be manually returned to the seated position, thus once it is reclined back it remains stuck in that position until the switch begins to function again or the seat is removed. There are no warning lamps or indicators and the seat continues to properly function in the recline direction. Only upon trying to return to a seated position is there any indication of an issue. This has happened at least 3 times in the past year. Repair shops have examined the electrical wiring and the switch and cant seem to keep it from happening
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11469627June 16, 2022
ENGINE
My engine seized up on me while driving in heavy traffic. I just purchased this vehicle in April 2022, and other than me having to replace a headlight, the car drives smooth and has never stalled or given any check engine, or oil lights, or any type of indication that there was something wrong with my vehicle. I just drove it and out of the blue my dashboard lights go off and my engine locks up while I'm driving. I wasn't able to get the car back started. I had it towed to a shop and they weren't able to get the engine to turn either. I am now resorting to a Hyundai dealership to inspect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11469669June 16, 2022
ENGINE AND ENGINE COOLING
The contact owns a 2011 Hyundai Sonata. The contact stated while driving approximately 35 MPH, the vehicle inadvertently lost motive power and stalled. The contact stated there was a piston failure in the engine allowing oil to leak onto the ground. There were no warning lights illuminated. The vehicle was towed to the local dealer but was not diagnosed. The vehicle was not repaired. The manufacturer was notified of the failure. The VIN was not included in NHTSA Campaign Number: 17V226000 (Engine and Engine Cooling). The approximate failure mileage was 150,000. The VIN was invalid.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11469692June 16, 2022
SERVICE BRAKES, FUEL/PROPULSION SYSTEM
About 1 month after I bought this vehicle, late December 2021, a warning light came on the hybrid screen, it read "Hybrid System Warning! Safely Stop And Do Not Drive!" The accelerator was not working I pulled over and turned the vehicle off. I waited a couple minutes and restarted it up again and went on my merry way. About a month later it happened again!! It's happened about every 5 weeks until June 16th at about 5pm, it now permanently chimes and beeps with the Hybrid screen warning me of the same, my foot brake goes to the bottom and makes a grinding noise. I am not able to drive it more than 100 yards or so then the accelerator fails again. I owned a mechanic shop and I know my brakes are fine, there has to be something wrong with the brake pumps/master cylinder, the brake fluid reservoir is full and the brakes electrical components make a horrible noise when I depress the foot pedal, I've read on Hyundai Forum on-line, that this has happened to various others, its happened on the freeway while I was going about 70mph!! It's happened on busy city streets with 45mph speed limits. Hyundai doesn't want to take any responsibility for it! What can I do? The dealer wants $200 to have it checked with no guarantee that they'll find the problem. Thank you [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11469291June 15, 2022
AIR BAGS, UNKNOWN OR OTHER
I have reported several times to hyundai that the dashboard has several cracks on the area of the airbag on the passenger side and driver side. I was instructed to take it to dealer which I did and I was informed that it is considered a cosmetic issue. I do not have a custom made dashboard and my concern is that those cracks will be continue to get bigger to the point it will cause the airbag to deploy at any time.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11469299June 15, 2022
STRUCTURE:INTERIOR PANELS:SUN VISOR
The sunroof detached from the vehicle at highway speed. The sunroof was not open or otherwise in operation when it detached. A mechanic concluded that the adhesive holding the glass to the sun roof assembly failed. The sunroof assembly was completely intact after the incident and did not appear to be damaged.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11469468June 15, 2022
EXTERIOR LIGHTING:TAIL LIGHTS:BULBS
The contact owns a 2013 Hyundai Sonata. The contact stated while replacing the rear driver’s side taillight bulb and pulling out the socket assembly, the plastic melted onto the socket making it difficult to remove the bulb. The contact removed the light socket and the bulb fractured. The dealer was contacted but offered no assistance. The contact was informed that the VIN was not under recall and that the repair would be an out-of-pocket expense. The manufacturer was not contacted. The vehicle was not repaired. The failure mileage was 167,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11469498June 15, 2022
UNKNOWN OR OTHER
Trunk latch will not latch. Trunk will not close.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11469211June 14, 2022
ENGINE, ELECTRICAL SYSTEM:IGNITION:COIL:SPARK PLUGS
The contact owns a 2015 Hyundai Sonata. The contact stated while driving 65 MPH, the vehicle began to shake and then stalled without warning. Due to the failure, the vehicle was towed to a dealer where the mechanic discovered that the spark plugs had disintegrated causing the piston rings to be damaged. The vehicle was diagnosed with engine failure. The manufacturer had yet to be notified of the failure. The vehicle was not repaired. The failure mileage was approximately 162,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11468982June 13, 2022
UNKNOWN OR OTHER, ENGINE
2018 Sonata Hybrid May 19 - "Check Hybrid System Turn Engine Off" appeared on the dashboard. Vehicle brought to dealership. May 22 - I pay for a rental vehicle May 26 - Dealer states vehicle is ready and they performed service campaign 966. May 27 - My rental car is returned. Dealer picks me up and I go to dealership. I get into my car and "Check Hybrid System Turn Engine Off" appeared on the dashboard. Vehicle never driven off dealership lot. Dealership pays for my rental this time. June 10 - Dealer states vehicle is ready and they performed service campaign 966 (dealer says there are 2 software updates and the first time they only did 1). I return rental and pick up my vehicle. June 11 - "Check Hybrid System Turn Engine Off" . I go to dealer. Dealer turns off check engine light and tells me vehicle is safe to drive and bring the vehicle back on the 13th (Monday). Dealer affirms vehicle is safe, they cannot get me a car rental today and my vehicle is fine. I drive the vehicle home. Some time later, check engine light comes back on, vehicle loses power (engine cuts off?) and stalls in the intersection. I immediately turn on hazard lights. Depleting the hybrid battery (?) I am able to slowly bring the vehicle into a parking lot right after the intersection before I lose (all?) power. Vehicle is towed to dealer. June 13 - Picked up a 3rd rental car
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11469006June 13, 2022
ENGINE
The contact owned a 2013 Hyundai Sonata Hybrid. The contact stated while driving 50 MPH, the vehicle lost motive power and stalled inadvertently in the middle of the road. The contact was unable to veer to the side of the road. The contact was unable to restart the vehicle after several attempts. There were no warning lights illuminated. The vehicle was towed to the local dealer where it was diagnosed that the engine and the short block needed to be replaced. The vehicle was repaired. The contact later received notification of NHTSA Campaign Number: 20V746000 (Engine). The manufacturer was notified that the vehicle had been repaired prior to the safety recall. The manufacturer advised the contact to file a claim for reimbursement. The contact filed a claim; however, the manufacturer declined the claim and informed the contact that they could not assist as the failure was caused by the head gasket failure instead of the engine. The failure mileage was approximately 140,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11469090June 13, 2022
SERVICE BRAKES, ENGINE, FUEL/PROPULSION SYSTEM
April 2,2022 I took my car in for an oil change. Immediately after leaving the car smoked as if it was on fire. I was pulled over by Walls Mississippi police department because they thought the car was on fire. I contacted Hyundai. They have not done anything to fix this situation. I have not been able to drive the car since then. It needed oil a week after the oil change April 2,2022. It smokes very bad. It has lost power. The engine knocks. I had to get a rental car at the rate of $1000 for a 3 week rental. My car note is $578. The car was repossessed today because Hyundai would not fix the car so I could go to work and pay my car note. I have numerous emails and receipts. No one helped me at Hyundai. They are making us pay our carnotes. Pay rental fees out of pocket. They only reimburse you for your rental once your car goes into the shop. All Hyundai dealerships have a 2 month wait time before they will let you bring the car in,otherwise it will sit on the lot for 2 months. I have tried 5 times since 2021 until now to get the recalls done. Hyundai Mt. Mariah Memphis kept the car a week and asked me to come get it because they did not have all the parts to complete the recalls. Hyundai Olive Branch Mississippi stated they have a 2 to 3 month wait time as well. No one has loaner cars. I explained this to the claim person Julia at Hyundai and no one did anything to fix this.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11468841June 12, 2022
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP, UNKNOWN OR OTHER
Anytime the car needs a repair on something (fuel pump, inhibitor switch, etc.) in the middle of driving the car will flash "hybrid system warning safely stop and do not drive" and then either slow to 40mph then die, or just die completely. This has happened 3 times before I took it in to be fixed. A few months later, it happens again. It doesn't matter what is wrong with the car, the car just senses an issue and dies in the middle of driving. Very unsafe!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11468903June 12, 2022
ENGINE, ELECTRICAL SYSTEM
Engine caught on fire while driving
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11468528June 9, 2022
EXTERIOR LIGHTING:TAIL LIGHTS
Tail light sockets overheats causing bulb to become stuck and whole tail light assembly needs replacement
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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