Hyundai Sonata Complaints

17,026 consumer complaints on file.

#11472335July 5, 2022
ENGINE
Approx. 6/8 While driving car, engine ceases, had towed to mechanic shop, Towne Hyundai dealer advised have car again towed to them. Dealer advised needed oil change receipts for 69,000-90,000 which they received, I had been calling to check status several times. Called 7/1 advising I’m inconveniencing everyone using their car. Was advised they had to now remove valve cover & send pictures, they were waiting for Hyundai’s response but later on Towne left me voicemail they were trying to get me a rental car, none were available but probably on Tuesday they would have better luck. Well got the call today (Tuesday) it was denied for coverage due to maintenance on the vehicle …. So my car which I take great care of I was told there is no one that they could respond to with my dispute! Gave me Hyundai csr service # , I called & was advised when Hyundai denies coverage that is the final decision & there is no dispute & no one else to speak to. I was advised I could call the Better Business Bureau & given the # to call. When this first happened I went on the site where Hyundai was being fined & put my vin to check , it showed I should’ve been art of the recall, now after I’m denied the status changed! I advised the rep at Towne after he said I was denied I was part of that recall & I checked he said I wasn’t, so I feel like things were altered , I took a screenshot of my vin covered, is there anything else I can do or speak to on this, I’m so upset!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11472280July 4, 2022
ENGINE
Engine had knocking then completely froze while driving due to low oil pressure. Car has been well maintained, regular oil changes and just had axle repaired. Hyundai has extended warranty to cover this issue that is common on these vehicles and should cover the cost of the new motor. Consumer spoke with Hyundai corporate and the case number is [XXX]. Although they are well aware of cars catching fire and are even part of a major litigation lawsuit for this same situation consumer is getting nowhere with them. Consumer's daughter could have been seriously hurt in this incident. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).”
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11472178July 3, 2022
ENGINE
Faulty motor. No warning lamps or any other symptoms prior motor failure. At 123,310 miles motor spun lower camshaft bearing cause motor to lock up on a busy highway. Same as the 2013's & 2014's.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11472181July 3, 2022
FUEL/PROPULSION SYSTEM
I was notified of two recalls on my vehicle. I am the second owner of the vehicle but need to know if I am able to get these recalls fixed without paying out of pocket.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11472208July 3, 2022
ELECTRICAL SYSTEM, POWER TRAIN
We purchased this vehicle used 9/2022. A week later it began to jump upon accelerating and slowing down. We took it in and they said it was the power train control module and our warranty would not cover it. So it would cost us around $1600. We can’t afford that. We have only driven it a few times since. We were parked in front of a curb and the car accelerated us into a curb. Now, the ESC OFF, ABS, and engine light are illuminated. This is not a. It also wear and tear issues, as I’ve seen many others posting similar experiences. Our car is an ‘09 with almost 90,000 miles on it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11472131July 2, 2022
ENGINE
ENGINE HAS 131,000 IS DRIVEN LESS THAN 800 MILES PER MONTH CURRENTLY. AND HAS EXCESSIVE OIL CONSUMPTION . AN AVERAGEOF 2-1/2 TO 3 QTS OF OIL IN A MONTH. I FIRST NOTICE THIS PROBLEM ,WHEN I CHECKED OIL LEVEL ABOUT 3 MONTHS AGO. OIL WARNING LIGHT NEVER COMES ON LETTING YOU KNOW IT IS LOW ON OIL.I CONTACTED HUYNDAI DEALERSHIP AND WAS TOLD I NEED TO PAY FOR 6 OIL CHANGES . AND AN ENGINE CLEAN UP TO DETERMINE WHAT PROBLEM IS . IT IS CLEARLY A FACTORY DEFECT THAT THEY ARE NOT WILLING TO ADMIT TO. CUSTOMER SHOULD NOT BE LIABLE FOR A FACTORY DEFECT. IVE READ HYUNDAI FORUMS AND FOUNF MANY OWNERS WITH SAME COMPLAINT BUT NO ACTION HAS BEEN TAKEN . NEED HELP WITH THIS..
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11472150July 2, 2022
ENGINE
Engine siezed at barely over 100000 miles not due to neglect to car. Engine should not sieze for no reason with this many miles on it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11471984July 1, 2022
UNKNOWN OR OTHER
After recall repairs at Hyundai dealer in Danbury CT during the past few years, the engine light remains on or comes back on the next time the car is driven. Never had issue before these recall repairs. The car has been returned countless times to dealer to correct repairs and never successful. After multiple incidents of losing engine power and having to pull off highway i retuned to dealer again where they claimed fuel tank and fuel pump needed replacement for nearly $3,000 but never said if this was related to the ongoing recall repair issues or the engine coming on. I had another garage smoke test system and confirm gas tank didn’t need replacement. Error codes are related to recall parts in Hyundai TSBs for recall and other issues. Hyundai dealer and corporate HQ level consumer affairs remain unable or unwillingly ensure repairs are done correctly. All I want is the vehicle to be safe for family use.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11472008July 1, 2022
ENGINE
Hello- On 6/29/2022 I was driving to work when engine power was cut off, like half power. The cars traction control light came on and the AC stopped cooling. I drove to a safe place where is turned the car off for a few minutes, I had only been driving for 20 or so minutes at that time. When I started the car back up everything was fine until yesterday. At two separate times on 6/30/2022 the engine would just cut off/ stall. The control panel would light up like a Christmas tree. I would have to pull over and put the car in park and turn the car back on. Not really sure what is happening here but has me worried as these two stall incidents happen at pretty low speeds but I do have to drive highway speeds for work. I do not hear any knocking of the engine or smell gasoline and all warranty recall, except the July recall, is up to date. I use 93 octane gas because of the age and turbo. I also have a push start which makes this fun to restart.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11472047July 1, 2022
ENGINE
The contact owns a 2011 Hyundai Sonata. The contact stated while driving approximately 60 MPH, the vehicle vibrated and inadvertently lost motive power while driving. The contact was able to drive safely to the side of the highway. The check engine warning light illuminated prior to the failure. The vehicle was towed to an independent mechanic who was unable to determine the cause of the failure. The vehicle was then taken to the dealer however, the mechanic was unable to determine the cause of the failure. The contact stated the air bag warning light had since illuminated. The vehicle was not repaired and was towed back to the residence. The manufacturer was notified of the failure. The approximate failure mileage was 11,000. The consumer stated engine was replaced.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11472069July 1, 2022
ENGINE, ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
I was driving on the way home doing 55 mph with my kids and the car started to slow down and light began to pop up on the dashboard. The car shut off. I tried to restart it it wouldn’t restart. I called a tow truck as I was waiting in 100 degree weather with two kids someone tried to give me a jumpstart how ever when they tried to jump start it we noticed smoke coming from the hood. I went to a part store and brought another battery. Thinking it’s the battery I put the new battery in. Car still would not start. And smoke arised again as I’m Still waiting for tow truck for 7 hours @10pm tow truck finally comes. Tow truck takes car to my residence. The next day I call Carvana and silverrock they tow the car to a dealer then call me and tell me the repairs would not be covered. Even though I haven’t had the car for a two full months. I spent my entire pay check. The Mechanic from Firestone tells me it’s a starter. I get the starter fixed 804$ and The next day the same thing happens again only this time my car began to smoke much more. I’ve never experienced anything like this. I’m also paying a car note on this car and I put down more than 4000$. Can somebody please get me out of this lemon. This should not be legal.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11471956July 1, 2022
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS
vehicle locked up the brakes by completely depressing them automatically and didn’t use ABS when sensing another vehicle stop in front of it. causing the sonata to slide into the rear of the other vehicle.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11471697June 30, 2022
UNKNOWN OR OTHER
There were no warnings or indicators of a problem. My husband was driving down the highway when he noticed smoke coming from under the hood. He pulled over, but the car was already on fire. The fire department put out the fire, and the car is likely to be totaled by insurance. The car is currently available for inspection but will be taken into possession by insurance soon.
Crash:
No
Fire:
Yes
Injuries:
1
Deaths:
0
#11471711June 30, 2022
ENGINE
The contact owns a 2017 Hyundai Sonata. The contact stated that while driving at an undisclosed speed, the vehicle lurched forward with the oil warning light illuminated. The vehicle was taken to the dealer to be diagnosed. The contact was informed that the vehicle was consuming an excessive amount of oil, causing engine damage. The dealer informed the contact that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 42,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11471896June 30, 2022
ENGINE
My 2012 Hyundai Sonata is experiencing what caused Hyundai to recall 129k similar cars, but I never received a recall notice: https://www.caranddriver.com/news/a34874678/hyundai-engine-bearings-recall/#:~:text=Hyundai%20has%20issued%20a%20recall,and%20the%202015%E2%80%932016%20Veloster. My car is experiencing abnormal knocking noises from the engine, reduced power or hesitation, illumination of the "check engine" light and error code is coming across as "knock sensor"
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11471609June 29, 2022
ENGINE
The contact owns a 2012 Hyundai Sonata. The contact stated upon pulling out of a parking space, the oil pressure warning light and the check engine warning light illuminated. The contact parked the vehicle. The contact's husband test drove the vehicle and noticed that the vehicle went into limp mode and would only drive at slower speeds. The dealer was notified of the failure and informed the contact to take the vehicle in to their location. The vehicle failed to start. The vehicle was towed to the dealer where it was diagnosed that the engine was blown and needed to be replaced. The manufacturer was notified of the failure and informed the contact that assistance might be provided for the engine replacement. The contact was awaiting a call back from the manufacturer. The vehicle was not repaired. The failure mileage was approximately 118,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11471620June 29, 2022
ENGINE
The contact owns a 2011 Hyundai Sonata. The contact stated while driving approximately 50 MPH, the vehicle lost motive power and stalled. There were no warning lights illuminated. The contact exited the vehicle safely, and the vehicle was towed to the local dealer. The mechanic was unable to determine the cause of the failure. The contact referenced an unknown recall but stated that the vehicle was not included. The contact had the vehicle towed back to the residence. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 120,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11471644June 29, 2022
STEERING
Steering wheel locked twice in one day up in my neighborhood while I was driving back to the house had to turn the car off and turn back on for steering wheel because unstuck the second time was on the highway going 65 mph had to pull over to the side of the road turn the car off and back on so steering wheel could go back to normal all fluid is top off.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11471648June 29, 2022
STEERING
Steering wheel locked twice in one day up in my neighborhood while I was driving back to the house had to turn the car off and turn back on for steering wheel because unstuck the second time was on the highway going 65 mph had to pull over to the side of the road turn the car off and back on so steering wheel could go back to normal all fluid is top off.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11471650June 29, 2022
STEERING
was coming home and the car just locked up on me making a turn
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Hyundai Sonata