Hyundai Sonata Complaints

17,026 consumer complaints on file.

#11473270July 10, 2022
SEAT BELTS, FUEL/PROPULSION SYSTEM, ELECTRICAL SYSTEM
The car start over but was unable to keep power upon hitting gas pedal. The seatbelt would unlatch. The back break lights wouldn’t shut off after turning off engine causing the car battery to lose power.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11473017July 9, 2022
STEERING
The power steering on my 2017 Sonata went out all the sudden while I was making a turn in a parking lot on 7/03/2022. The red power steering warning light and the yellow traction control warning light came on and the steering wheel locked up, please see attached picture. I almost hit a parked car because I was not able I complete my turn. This is the 2nd time happened to this 2017 Sonata in 5 weeks and it was as scary as the 1st time (05/28/2022) because there was no warning before malfunction happened. The power steering would restore and warning lights would turn off after the engine restarted. I contacted my local Hyundai service department in Fremont, CA, they told me they can’t inspect my Sonata until early December because they don’t have any available appointment for diagnostic until December. I told the service advisor that this is a series safety issue, but no further assistance was provided. Please investigate this safety issue because clearly there is something wrong with the electric power steering system and it will put other drivers and pedestrians in danger.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11473045July 9, 2022
ENGINE
The vehicle has been slowing down and failing to drive. Took it to the mechanic and the vehicle caught on fire. The mechanic said other vehicles had the same issue. When I called Hyundai they said my VIN was not apart of that recall and they can only go off of that. I have a vehicle that has been sitting for a long time unable to use because of engine problems that Hyundai is well aware of.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11473084July 9, 2022
STEERING
My power steering stopped working while driving my car I can’t turn car left or right and no way to know how to fix it unless I spend 1000 at a dealership and it’s a dangerous situation
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11473110July 9, 2022
ENGINE
I brought my engine in to be checked after the recall for engine failure. Hyundai told me it was fine/not affected. I brought my vehicle in twice after that because while driving, the engine suddenly stopped accelerating in the middle of driving. Both times, I was told that nothing was wrong with my car. They went so far as to accuse me of overfilling my gas tank (which I have never done). I trusted them instead of looking up this issue being part of the recall symptoms. Finally, while in the middle of driving, the engine locked up completely. I had it towed to Hyundai. They finally admitted it was covered under warranty, but I see no evidence of them recording it as a vehicle affected by recall. I am very concerned about this because there are probably thousands of other families at risk right now because of Hyundai's dishonesty and dodging responsibility and not including their VINs in the recall either. If their engines were to lock during a left turn for example, people are at risk of dying. In addition, Hyundai has still not reimbursed me for the towing and rental car costs of $2918.27 total which they are entitled to per the settlement. It has been over 3 months since I turned in the last of the paperwork. It has been over 7 months since the engine died. More importantly, they need to be fully investigated for withholding information, falsifying information, and putting people at risk of death and at a financial disadvantage.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11473144July 9, 2022
ENGINE, UNKNOWN OR OTHER
On the way home from the produce store today, the engine seemed to stall or seize while I was driving and the car reacted in a jerky manner. I kept going, as I was close to home, but could only travel about 20 mph, and it would periodically feel as if it were about to conk out. Check engine light came on at this point. Made it home, but no longer feel safe driving it. Am online now, searching for what to do. What I experienced sounds like the engine recall problem others have experienced, although my 2018 Hyundai Sonata is not on the recall list. Perhaps it should be.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11472872July 8, 2022
AIR BAGS
The contact owns a 2013 Hyundai Sonata. The contact stated while driving from a complete stop at the traffic light with a passenger sitting in the front passenger seat, another vehicle crashed into the driver's side front end of the vehicle. The air bags did not deploy. The contact sustained whiplash and soreness on the neck, shoulder, and back. The other passenger sustained soreness all over the body. The contact and the other passenger later sought medical assistance. A police report was filed. The contact was able to drive the vehicle to her residence though the bumper had detached and the vehicle was shuddering while driving. The vehicle was towed to an autobody shop for repair. The vehicle was then towed to an unknown local Hyundai dealer where the tires and frame were inspected. The dealer was notified of the air bags failure. The manufacturer was not notified of the failure. The contact became aware that the VIN was included in NHTSA Campaign Number: 18V137000 (Seat Belts, Air Bags), which she associated with the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 100,000.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11472959July 8, 2022
EXTERIOR LIGHTING, ELECTRICAL SYSTEM
The contact owns a 2016 Hyundai Sonata Hybrid. The contact received notification of NHTSA Campaign Number: 21V749000 (Exterior Lighting, Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the vehicle was unable to start. The vehicle was towed to the dealer; however, the vehicle was not diagnosed nor repaired and remained at the dealer. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 110,000. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11472961July 8, 2022
STEERING
While driving my 2017 Sonata on a winding backroad my power steering suddenly locked up without warning, and I was unable to turn the vehicle left or right. Prior to this incident there were no warning or check engine lights lit indicating any type of issue with my car, and my power steering was operating normally. I hit, and jumped a curb striking a rock wall attempting to turn slightly left to keep myself in my lane, and on the road damaging the right passenger side rim and fender. After coming to a stop I noticed there were two warning lights that had activated. I immediately called my local Hyundai dealer (Imperial Hyundai of Milford Massachusetts) informing them of what had happened, and scheduled a service appointment to have this issue diagnosed. I was informed by the dealership that Hyundai is having issues with their electric assist steering motor, and computer module which controls the steering assist motor. Had this been my wife or son this would have definitely turned out differently, because I'm over 240lbs and could barely get the steering wheel to turn at all prior to hitting the curb. After shutting off the car, and then restarting it repeatedly for approx 30 minutes suddenly the service lights went out, and the vehicle started operating normally again. My appointment at the Hyundai dealer is on July 13, 2022. I was told Hyundai has extended the warranty on parts associated with the steering system, but they wouldn't tell me which parts are covered or not covered. That is the least of my concerns, because like I said had I not been the driver, or if this had happened at highway speed this could have been tragic. It's a serious safety issue
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11472972July 8, 2022
EXTERIOR LIGHTING
The contact owns a 2011 Hyundai Sonata. The contact stated that after turning off the vehicle, he and his wife exited the vehicle and both noticed that the brake lights had remained illuminated. The brake lights failed to turn off as designed. The dealer and the manufacturer were both contacted and stated that the VIN was not included in NHTSA Campaign Number: 15V759000 (Exterior Lighting). No additional assistance was provided. The failure mileage was 120,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11473007July 8, 2022
ENGINE
While driving on the freeway the engine began loosing power and there is a knocking sound. My daughter was almost rear ended trying to get off the freeway. The vehicle was inspected by an independent mechanic and i was told the rod bearings are bad and the engine needs to be replaced. The vehicle has regular oil changes and does not consume a lot of oil. No warning lights came on. The dealership refuses to inspect the vehicle because it has a salvaged title. The failure happened at 108k miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11472699July 7, 2022
ENGINE
The contact owns a 2012 Hyundai Sonata. The contact stated while driving 35 MPH, the engine overheated. There was no warning light illuminated. The contact stated that there was smoke coming from the engine, and the vehicle was unable to restart. The vehicle was towed to the local independent mechanic who was unable to determine the cause of the failure. The vehicle was then towed to the dealer and was diagnosed with engine failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 67,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11472661July 7, 2022
ENGINE, FORWARD COLLISION AVOIDANCE: WARNINGS
Motor seized , powered off while driving down the highway at speeds of 55 miles of hour on a hill and would not start back , without warning other than a loud noise right before it shut off.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11472475July 6, 2022
HYBRID PROPULSION SYSTEM
The contact owns a 2016 Hyundai Sonata Plug-In Hybrid. The contact stated while the vehicle was approaching a stop sign, the vehicle stalled. The contact stated there was no warning light illuminated. The vehicle was not drivable. The contact stated he manually pushed the vehicle to the side of the roadway. The contact went back with his trailer and trailered the vehicle to the local dealer where it was diagnosed with needing the Hybrid control unit to be replaced. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 120,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11472491July 6, 2022
ENGINE
My engine seized while I was driving a few miles from home at 104,000 miles. I was told by the mechanic that there was not enough oil in the vehicle and that caused the problem. However, I have never missed a maintenance on this car and it was only 4,000 miles out of warranty. I don't understand how the car could have no oil. I checked and I was just a few hundred miles passed the date for an oil change but I never received any light indicating that oil was a problem and I cannot understand how the car could be using that much oil without me having any prior indication from the car.. just the engine seizing and now I am told the car is toast unless I put in a new engine! I don't see my car on recall but it seems that I have the same problem of many other people and I feel that Hyundai should make this problem right and fix it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11472513July 6, 2022
ENGINE, ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
On May 7th 2022 my 2013 Hyundai Sonata engine caught fire just driving down the road. I had only bought it 2 months prior. Smoke started coming pouring out of the vents and I had to pull over and have the fire department put it out. Hyundai has looked at it and offered to pay off my loan but I gave $4000.00 cash down and now that is lost. They won't cover that. Will there be another class action lawsuit ?
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11472542July 6, 2022
VISIBILITY:SUN/MOON ROOF ASSEMBLY
The contact owns a 2015 Hyundai Sonata. The contact stated while attempting to start the vehicle, he noticed that the sunroof was inoperable. The contact stated there were no warning lights illuminated. The vehicle was taken to a local dealer; however, the vehicle was not diagnosed or repaired. The manufacturer was notified of a failure. The contact related the failure to NHTSA Campaign Number: 16V726000 (Visibility). The approximate failure mileage was 83,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11472558July 6, 2022
STEERING, ENGINE
Hyundai is at it again for not repairing safety defects! I filed the following claim with Hyundai but was first the claim was accepted and allowed then denied when Hyundai objected! The attached documents show my efforts on both the steering issue and fire issue!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11472294July 5, 2022
ENGINE
I was attending a wedding on 7/01/2022 as I was leaving for dropping my child off at the hospital as I was leaving to go change clothes my car had shut off in the middle of the road without no warning of what so ever it started smoking and wouldn't start or do anything for me to get out of the road which could've cause a bad wreck thank God for some gentleman helping me getting out of the road I have had mechanic look at there so many problems he don't know where to begin and I just spent out money fixing my car
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11472312July 5, 2022
ENGINE
My 2012 HYUNDAI SONATA is experiencing knocking noises. I only have 125,674 miles on it. I have not received anything saying that the car has been recalled yet. I’m making monthly payments on this vehicle and needs to be fixed as soon as possible.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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