Hyundai Sonata Complaints

17,026 consumer complaints on file.

#11508069February 19, 2023
SERVICE BRAKES, BACK OVER PREVENTION: WARNINGS
Hi last week I start my hybrid sonata 2013 when the engine get hot I start running car withing 5 minutes I was driving 35mph and suddenly my break fail and car start flush warning check brake this is the 4time is very unsafe car sonata hybrid
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11507945February 18, 2023
ENGINE
Pulled in driveway and putted out and wouldn't start. It is an internal engine issue. Possibly a rod issue
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11507954February 18, 2023
VISIBILITY:SUN/MOON ROOF ASSEMBLY
Moonroof shattered yes could have lost control due to fright/heart attack no Insurance said it happens to Hyundai often no warning at all
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11507543February 16, 2023
SEAT BELTS
The seatbelt retractor won’t click for my seatbelt to stay in.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11507544February 16, 2023
EXTERIOR LIGHTING
The brake lights and headlights keep going out within a few month of changing the bulbs
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11507562February 16, 2023
ENGINE
The contact owns a 2011 Hyundai Sonata. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power and stalled. The vehicle was taken to an independent mechanic and was diagnosed with engine failure. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 160,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11507613February 16, 2023
VISIBILITY:SUN/MOON ROOF ASSEMBLY
The glass on the top of the car (sunroof) spontaneously exploded on the interstate at a speed of 70 mph. The hole on top of the car was about 16-20 inches in diameter and the entire sheet of glass on the sunroof was cracked. As the driver, the spontaneous shattering of the roof could have caused serious bodily harm because the glass would have quickly flown into the vehicle due to high speeds and the high volume of glass. I did not open the sunroof to inspect it; thankfully, the sunroof was closed at the time of the spontaneous shattering. I did exit the vehicle after pulling over to inspect and get photo evidence of the damage to the vehicle. The exterior temperature was 74 degrees with minimal airflow inside the vehicle (the interior temperature was 70-73 degrees). There was no rain, hail, or other weather incidents. Few vehicles were around and none had debris coming out. No bridge, streetlight, or other objects were above. The vehicle is currently in this state with a hole in the roof. The problem has been reported to the manufacturer and photo proof is available. It is also available for inspection upon request and will be inspected by the dealership. There were no warnings, messages, or other notifications.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11507633February 16, 2023
ENGINE
While driving for approximately 10 minutes, all service lights in the dash came on and the engine cut off completely. The car was able to start and was taken to a mechanic where the PO1326 code was recorded. The car was taken to Hyundai and they couldn’t replicate it. Approximately 5 hours after picking my car up the services lights came on and the car stopped working. Now it is locked up and will not turn over.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11507676February 16, 2023
ENGINE
The contact owns a 2016 Hyundai Sonata. The contact stated that the vehicle was consuming an excessive amount of engine oil. The contact was constantly topping off the engine oil. The vehicle was taken to the dealer, where an oil consumption test was performed, and the dealer determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 87,156. The VIN was unavailable.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11507677February 16, 2023
ENGINE
The contact owns a 2016 Hyundai Sonata. The contact stated four days after purchasing the vehicle, he needed to add oil to the engine. The contact stated that the low oil pressure warning light was illuminated. The contact took the vehicle to the local dealer, where it was diagnosed with needing an oil consumption test performed. The contact stated after 1,000 miles the vehicle was taken back to the dealer and the contact was informed that oil needed to be added to the engine. The vehicle was not repaired. The manufacturer had not been informed of the failure. The failure mileage was 67,156.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11507730February 16, 2023
ENGINE
Car has been consuming insane amount of oil.The oil warning light hardly ever comes on and when it does it is always in between the oil changes. It doesn't even make it to the next scheduled oil change before the light finally comes on. When I check it when the light is on it is bone dry. Because of this I have started checking it every couple hundred or miles or so and every time it's bone dry and I have to add at least two quarts of oil, if not a total of five courts. I informed the dealership about this last year they performed the oil pressure check and told me that it was fine. I insisted that oil must be leaking somewhere, they checked and said that there was no oil leak. Last week my car started sputtering, and then the engine light came on. It did this in the past and it needed a new starter. They replaced that but this time, they check the engine and they say that I need a new engine. I told them I'm not surprised because every time I check there's never any oil in there in the warning light never goes off. Yet they have told me in the past that it does not have a problem? I am currently waiting to see if Hyundai will honor their warranty. This is a hazard if they cannot tell if there is a faulty sensor or oil leak but the car continuously is consuming oil to the point that it's dry and the owner is not notified. I have kept up the oil changes and this is all happening in between the schedule changes. This can cause fire, vehicle disablement in the middle of driving and other safety issues. If you look at other reports, this is common across the Sonatas yet Hyundai has not issued a recall regarding the oil consumption.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11507392February 15, 2023
ENGINE, POWER TRAIN, UNKNOWN OR OTHER
I have been keeping up with regular repairs and oil changes on my vehicle; so I was surprised when the oil light flashed once or twice in the past week, specifically when I took a turn tightly. The oil was low when I checked it so I added a quart and didn't think much of it except "I should get into a shop soon and have that checked out." Two days later, my RPMs red-lined past 6-7k and the car was revving up but was not accelerating at all. I pulled over and checked the engine again and without showing any kind of leaks (no spots in my driveway/parkingspot) the engine had consumed the oil I added and then some. Moreover, the problem with the engine revving up but not accelerating was not fixed when I added the oil. It could have been very dangerous if I were on the highway and was not able to accelerate for any reason that could put myself or my family at risk. Now, the car CAN reach speeds of 75+ miles per hour on the highway, but only after a LONG period of acceleration and seems to be burning oil VERY regularly. I've grown very concerned about catastrophic engine failure on the highway.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11507453February 15, 2023
LATCHES/LOCKS/LINKAGES:TRUNK LID:LATCH:EMERGENCY MECHANICAL RELEASE
The trunk panel latch in this vehicle has failed due to a broken trunk latch pawl. The trunk will not open even when pushing the emergency trunk release latch inside the trunk. This failure presents the risk of injury to an occupant locked inside the trunk. As such, the involved vehicle might not comply with Federal Motor Vehicle Safety Standard no 401, "interior trunk release." A recall (Campaign 208) has already been placed on the 2016- 2018 Hyundai Sonata Hybrids due to this issue, but this particular VIN number is not covered under that recall. I have contacted Hyundai about this issue, and they will not repair or address this problem stating that although the model has had a recall issued, this particular VIN is not covered. The vehicle is available for inspection upon request
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11507474February 15, 2023
ENGINE, ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION:SUMP/TANK:DRAIN PLUG
3 Months post oil change June 2022, oil plug fell out on highway and motor seized. Dealership advised motor no longer manufactured and recommended used motor supplier. Purchased a used motor with 80K on engine, had it installed in June of 2022. Dealership did oil change in December 2022, in February 2023 noticed oil smell and oil on the ground in driveway. Added 4.25 quarts of oil and started motor, attempted to locate the leak when noticed leak below motor. Turned off motor and found oil dripping from under car near the oil drain plug. Reached under car and touched oil drain plug with finger and plug fell out draining all oil to the ground. Had vehicle towed to the dealership, new oil change completed. Demanded the dealership install new oil drain plug, torque to manufacture specifications and apply lock tight to plug. Dealership stated they no longer remove the oil drain plug due to customer complaints and stated they only pump out the oil. When i asked them if that was a manufacture recommendation or their own they stated they started doing it due to multiple complaints from customers. Two engines 8 months apart, oil drain plug coming lose and falling out not a coincidence.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11507488February 15, 2023
STRUCTURE:BODY
I purchased my 2015 Hyundai Sonata new in Hawaii while stationed there with the military. A few years later the paint on the hood and roof started to peel as seen in the picture with the hand. I took the car back to the dealership I purchased it from and inquired about the peeling paint (the car was barely driven as Hawaii is small and i was deployed most of the year). The attendant said it was not covered and there was nothing Hyundai could do about it. I then paid out of pocket over $500 to get these areas painted. Recently now January 2023, the paint started peeling in numerous locations (except where i had gotten the car professionally painted to fix the previous peeling). It has been flying off while driving in patches which made me nervous. I am currently stationed in NJ, so i went to the local Hyundai prior to deployment in November and the attendant said it was a known issue with my color paint (it was defective) then he took pictures to file the claim. Hyundai came back and said they would cover 75% of the cost leaving me to pay about $400 out of pocket. i was not ok with this as i had already paid out of pocket for their mistake, and the car was continuing to peel even just in the week that passed so i am sure down the road it will peel. i called customer care (as that was what the dealership directed me to do since i was not happy with 75%) i spoke to a manager who said it is up to the dealership what they want to cover. i told the manager the dealership said it was up to Hyundai and to contact customer care, the manager then hung up on me. at that point, i called the dealership back and explained what happen. they said that was not true and the could offer 75%.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11507181February 14, 2023
ENGINE
The contact owns a 2017 Hyundai Sonata. The contact stated while her husband was driving at various speeds, there was an abnormal noise before the vehicle stalled. The contact stated no warning light was illuminated. The driver was able to restart the vehicle and continue driving to the residence. The contact took the vehicle to an independent mechanic, where it was diagnosed with needing the engine to be replaced. The vehicle was repaired. A dealer was not contacted. The manufacturer had been informed of the failure. The failure mileage was approximately 136,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11507218February 14, 2023
ENGINE
My car goes through 5 qts of oil every 1500 miles. I have been in contact with numerous dealerships in the area, and nobody will look at it until the engine fails. Was told thats the only engine recall they will honor. So I am basically being forced to drive an unsafe car. I have a case with Hyundai, and all they have told me is to continue working with service managers at dealerships, even though this is impossible. My car only has 97k on it, I have kept up on its oil changes (not that it matters) and now am forced to spend extra money just to keep it hopefully running. My case# with Hyundai is 20870570. I owe around $15k on this damn car, and the trade in value has come WAY down to around $6000. In no way can I afford to take on $9k of negative equity. How can the EPA force VW to buy back cars, when all they did was produce "bad" emissions, but Hyundai cant be forced to buy back vehicles that catch fire, get stolen on the regular, and break down in the middle of traffic endangering the lives of its occupants and others. This makes absolutely 0 sense.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11507159February 14, 2023
ENGINE, POWER TRAIN
The contact owns a 2022 Hyundai Sonata. The contact stated that while driving approximately 35 MPH up a ramp leading to the freeway, the vehicle suddenly started losing motive power. The contact stated that the vehicle would no longer accelerate while depressing the accelerator pedal. The vehicle was later towed to the local dealer who was unable to determine the cause of the failure. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 15,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11506913February 13, 2023
ENGINE
OIL IS LEAKING FROM THE TURBO OIL FEED HOSE ONTO THE HOT ENGINE, HOT EXHAUST AND ENGINE UNDERCOVER THAT HAS A POTENTIAL FOR A FIRE HAZARD IN ADDITION TO TOXIC FUMES FROM OIL BURNING SEEPING INTO THE CAR. THERE WAS A TSB FOR A SIMILAR INCIDENT CAMPAIGN NUMBER 16-01-071 THAT AFFECTED 2011-2014 SONATA 2.0T AND 2013-16 SANTA FE SPORT 2.0T THIS MODEL THE 2015 SONATA 2.0T SHOULD ALSO BE INCLUDED IN THIS CAMPAIGN AS IS IT EXHIBITING THE SAME ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11507002February 13, 2023
ENGINE, UNKNOWN OR OTHER
Engine stalled and shut off and wouldn’t start again
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Hyundai Sonata