Hyundai Sonata Complaints

17,026 consumer complaints on file.

#11515859April 6, 2023
ENGINE
I bought my car in December of 2020 with 64,000 miles and it start stalling in August of 2021. They did work on it and said it was good then it completely stopped in November 2021 and they said my engine was bad and they weren’t fixing it. I didn’t even put 10k miles on there. There was 72,028 miles when I took it in.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11515544April 5, 2023
ENGINE
The contact owns a 2007 Hyundai Sonata. The contact stated while performing a daily check on the vehicle, the contact became aware that oil was leaking onto the alternator. The vehicle was taken to an independent mechanic and the mechanic replaced the driver’s side valve cover gasket. The dealer was contacted, and the dealer stated that the vehicle was not under recall and referred the contact to the manufacturer for assistance. The manufacturer was contacted, and the manufacturer stated that the vehicle was not under recall. The failure mileage was 114,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11515569April 5, 2023
SEAT BELTS
Front Driver Side Seat Belt does not retract to original position when seat belt unlatched. Also seat belt does not lock into restraint position when brakes are applied and remains loose even when brakes applied heavily during emergency/urgent braking. Dealer said it is not a safety issue, it is a wear issue and owner would have to pay for full replacement.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11515578April 5, 2023
EXTERIOR LIGHTING
Since the previous recall associated with the turn signal sometimes signaling in the wrong direction, I have noticed for months that when driving at night when the turn signal is on in either direction the lights function will start moving from on to auto to off causing the lights to turn off when signaling. This is very dangerous especially at night.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11515341April 4, 2023
FUEL/PROPULSION SYSTEM, ENGINE, ELECTRICAL SYSTEM
Smell of fuel & starting issues. The car has been taken to the dealer multiple times regarding gas fumes and they could not find anything. And it is currently at a mechanic shop to for same reason. When you start the car it doesnt take long before the whole car smells like gas & the smell is so strong it is suffocating. The car is health & fire risk. Also the car sometimes doesnt want to start for days but the starter, battery, alternator all work & even the mechanic doesnt know whats wrong with it. Apperantly there is no recall & if you search online there are alot of people with same cars complaining about gas smell & starting issues..
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11515139April 3, 2023
SEAT BELTS
The front seat belts are not functioning; they do not retract, nor do they lock when quickly pushed. They both do lock into the buckle, but that's it. I checked the recall status for such a problem and found that many years and models of Hyundai Sonata's seatbelts were recalled for exactly this same reason; however, this particular year of Sonata was not, even though it is the same issue. In late February/early March, I contacted our local dealer in Reno, to no avail, and then contacted the national customer support for Hyundai. This was forwarded up the ladder and received a case number: [XXX]. We were asked to take it to our local dealer for a diagnostic review, which was completed on March 22. The result, showing the exact same malfunction, was then sent to the Hyundai case worker. Numerous phone calls and emails to her have gone unanswered since then. Meanwhile, we are stuck with an unsafe vehicle, which has the same seatbelt safety issue that resulted in a recall of over one million Hyundai vehicles. Hyundai states the seatbelts are past the warranty period. Seven years is how long they think seatbelts should last? INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11515214April 3, 2023
ENGINE
The contact owns a 2011 Hyundai Sonata. The contact stated while driving 15 MPH and making a left turn, the vehicle lost motive power and stalled. The contact was able to coast into a parking lot. The engine, oil, air bag, traction control, and ABS warning lights were illuminated. The vehicle was towed to an independent mechanic who informed the contact that the engine had seized. The vehicle was towed to the local dealer who informed the contact that it would be four to five weeks before being serviced. The vehicle was not diagnosed or repaired. The contact stated that the engine was previously replaced in 2018. The manufacturer was notified and provided a case number. The failure mileage was approximately 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11515226April 3, 2023
ENGINE
Car just stopped running while driving in the morning. After lunch it wouldn't start up, nor turn over. Shop says engine is Seized. which sounds just like the other Sonata's issues, but my car says it doesn't have a engine recall on it
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11515260April 3, 2023
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
My 2013 Hyundai sonata caught fire yesterday after the car stalled at a red light - car is totalled - i am just hearing about this now that numerous car like mine have gone up in flames. I am devastated
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11515284April 3, 2023
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
My car was stolen 1week after the recall was performed that was supposed to immobilized the engine. The recall did nothing and now I'm left with the aftermath.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11515318April 3, 2023
ENGINE
The cabin heater started blowing cold air in February. One shop said the car was low on coolant and topped it off. I made an appointment to take the car to a dealer because it's still under warranty (<37k miles). I had to wait 3 weeks. A few days before my appointment, the cabin heater started blowing cold air, again. There is no indicator that the coolant is low. The engine temperature is one of a dozen gauges one can scroll thru, but the "engine overheating" warning started flashing before I thought to check the temperature guage. Smoke came out of the exhaust and, once stopped, from under the hood. There was a risk of an engine fire and/or permanent damage to the engine.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11515108April 3, 2023
STRUCTURE:BODY, STRUCTURE:INTERIOR PANELS:DASHBOARD
My vehicle and a couple more vehicles that I have seen seem to have a cracked interior dashboard caused by the heat. This problem seems to be common on hyundai's of different models. I've owned several different manufacturered vehicles, and this is the first vehicle manufacturer with a common problem with the cracking of the vehicles interior dashboard it has plastic fumes. There seems to be no remedy for this defective product. I have done research and found alot of people online having the same problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11514999April 2, 2023
POWER TRAIN, VEHICLE SPEED CONTROL, ENGINE
I was driving southbound on I429 approaching the Vineland Wintergarden (FL)exit. approximately .75 miles from exit, a bit of an uphill. I heard a ticking noise, then suddenly the car went silent. The screen lit up with every sensor flashing. It took me a few seconds to realize I was in potentially deadly trouble. The car began slowing from 70 MPH to maybe 25MPH as I crested the last hill. To add complications, that stretch is under construction and does not have any shoulder. I could see a wall of cars streaming ever closer in my rear view mirror. I believe my hazzard lights probably saved me from a crash before gliding the last 1/4 mile to the exit where I was able to finally pull over to safety.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11514942April 1, 2023
ENGINE, SEAT BELTS
Oil leak
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11514711March 31, 2023
ENGINE
The vehicle consumes oil quickly.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11514798March 31, 2023
VISIBILITY
The contact owns a 2015 Hyundai Sonata. The contact stated while driving 47 MPH, the sunroof started to detach from the vehicle. There was no warning light illuminated. The contact was able to pull on the sunroof to prevent sunroof from separating from the vehicle. The contact pulled over safely on the side of the roadway and the vehicle was ten taken to an independent mechanic and the mechanic stated that the vehicle was experiencing a similar failure to NHTSA Campaign Number: 16V726000 (Visibility). The dealer was contacted, and the dealer stated that the vehicle needed to be diagnosed. The manufacturer was contacted, and a case was filed. The failure mileage was 90,086.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11514538March 30, 2023
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
During the drive, check engine lights on then suddenly, HEV warning lights with turn off the engine with critical alert sound. I was drove again after attempting to start several times then again & again... It freaked me out when I drove on the highway, and yet to fixed & afraid to go to the dealer becase of cost & uncertain reasons. This could be big accidents on the highway.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11514654March 30, 2023
ELECTRICAL SYSTEM, ENGINE, EXTERIOR LIGHTING
HEV turn off engine light pops up WHILE driving. I could’ve been on the highway or the middle of no where and have to turn off my car, just to turn it back on and it seems fine? This has happened a total of 5 times since owning this vehicle, and I’ve gotten all code on the car fixed about a month ago.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11514685March 30, 2023
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
While driving the car getting error message on dashboard "Check Hybrid System Turn Off Engine", The Gas engine turn off and switch to continue on electric till able to pull on the side of the road. Turn Off engine, wait a min. Start car again and working fine. This issue appears randomly many times in the last two years while driving. Car was at dealer shop multiple times with no repair, was told we don't see active error message or they can't re-create the error. however scan show P261F error. Open Ticket with Hyundai #21018148 while car at the dealers for weeks at the time. each time told check engine got back on but not the message they are looking for.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11514345March 29, 2023
ENGINE, UNKNOWN OR OTHER
On February 11, 2022, I took my car to the dealership because my oil light came on. I was told I had no oil in the engine. So they said to get an oil change and that would take care of the problem. Nope. It has not taken care of the problem. My car burns oil. I have taken it to 2 different Hyundai shops. One just kept changing the oil and never submit the paperwork until I got really upset about bringing my car back a month after having the oil change. No help. I have called Hyundai customer service no help at all. In January 2023 I went to start my car and it started jerking and shaking and spitting out oil threw the tailpipe. The car would not move. My garage door was covered with oil. I had it towed to another Hyundai dealership they kept the car for a week and told me that it needed a new spark. New wires because it was covered in oil. I'm out of $3000.00 including all the oil changes and the work that was done. Oh yeah, I was told to bring the car back after 1000 miles. I brought it back in March 2023. They started the oil consumption test. I was told to bring it back on that Thursday the 5th. I took my car back and the dealership would not accept my vehicle. Wouldn't let me leave it for my service guy nothing. I called the next day for my service guy and they said he didn't come in today. I even filed with the BBB Auto Line. I found that information in my 2017 owners handbook supplement did not help closed my case. They didn't even call or asked me any questions. No help. Stuck with a car I have no confidence in. I don't know if the engine is going to blow because the oil gets low or if it's going to sketch on fire because theirs no oil in it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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