Hyundai Santa Fe Complaints

8,019 consumer complaints on file.

#10111457March 23, 2005
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, AIR BAGS:FRONTAL
WHILE DRIVING THE BRAKES FAILED. UPON APPLYING THE BRAKES, THE VEHICLE CONTINUED TO COAST, THE FIRST TIME THIS HAPPENED. THE SECOND TIME THIS HAPPENED, IT RESULTED IN AN ACCIDENT. THE CONSUMER CONTACTED THE DEALER, AND WAS TOLD THAT THERE WAS NOTHING WRONG WITH THE VEHICLE. A THIRD TIME RESULTED IN AN ACCIDENT, AND THE AIR BAG DID NOT DEPLOY. THE CONSUMER WAS INJURED, AND THE VEHICLE WAS TOTALED. *AK *SC
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10111672March 18, 2005
WHEELS
THE VEHICLE HIT A POT HOLE, WHILE DRIVING 55-56 MPH. THE CONDITION CAUSES THE LEFT REAR ALLOY WHEEL TO SPLIT IN HALF AND DAMAGES THE EMERGENCY PARKING CABLE. THE DEALER WAS NOTIFIED. *NM *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10114122March 15, 2005
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
THERE HAVE BEEN NUMEROUS ISSUES WITH MY 2002 SANTA FE. THE FIRST BEING 6 MONTHS AFTER PURCHASING THE VEHICLE. I HEARD A CONSTANT GRINDING NOISE AND NOTICED THE VEHICLE SUSPSENION NOT RESPONDING SMOOTHLY. WHEN THE DEALER CHECKED THE PROBLEM, THEY DETERMINED THAT THE FRONT BEARINGS NEEDED TO BE REPLACED, BUT THERE WERE NO PROBLEMS WITH THE BRAKES. SINCE THIS TIME, I HAVE HAD THE BRAKES CHECKED FREQUENTLY, (SINCE I PERCEIVE A FREQUENT PROBLEM WITH GRINDING AND PROBLEMS STOPPING...THE CAR DOESN'T STOP WELL)...AND I'M OFTEN AFRAID IT WON'T STOP. THIS SUMMER AFTER HAVING THE BRAKES CHECKED, WHILE PARALLEL PARKING, THE CAR WOULD NOT STOP WHEN THE BRAKES WERE APPLIED RESULTING IN MY VEHICLE HITTING ANOTHER PARKED CAR. THE VEHICLE DID NOT STOP UNTIL I QUICKLY PUT THE CAR IN PARK AND TURNED IT OFF...NOT YET BEING IN THE SPOT COMPLETELY. MY REAR BRAKES HAVE BEEN REPLACED EVERY 6 - 8 MONTHS SINCE THE CAR WAS PURCHASED. MY MECHANIC STATES THAT THE BRAKES FOR THE SANTA FE'S ARE CONFIGURED LIKE SMALL CAR BRAKES AND ARE NOT SUFFICIENT FOR THIS SIZE VEHICLE THUS REQUIRING THEM TO BE REPLACED OFTEN. ANOTHER, SEPARATE INCIDENT OCCURED APPROX 6 MONTHS AGO, AGAIN WHEN THE CAR WOULD NOT STOP (HEARD A CLICKING/GRINDING NOISE). HAD THE VEHICLE TOWED TO THE DEALER AND WAS TOLD THE BALL JOINTS (I THINK IT WAS ALSO THE BALL JOINTS) AND FRONT AXLE NEEDED TO BE REPLACED. DEALER SAID HE HAD NEVER SEEN ANYTHING LIKE THE CRACK IN THE AXLE, BUT WAS NOT USER CAUSED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10113869March 10, 2005
POWER TRAIN:AUTOMATIC TRANSMISSION
FEW WEEKS AFTER THE PURCHASE OF MY SANTA FE, THE CAR BEGAN TO SHUDDER DURING ACCELERATION. I HAVE BEEN TO THE DEALERSHIP TWICE FOR THIS PROBLEM. THE FIRST TIME THEY COULD NOT DUPLICATE THE PROBLEM. THE SECOND TIME THEY DUPLICATED BUT THEY COULD NOT FIGURE OUT WHAT WAS WRONG BEFORE THE THREE DAY RENTAL CAR RULE. SO THEY GAVE IT BACK TO ME SAYINGS IT STILL IS BAD. WE ARE CURRENTLY WAITING FOR THE SERVICE SHEET FROM THAT TIME. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10115617March 8, 2005
POWER TRAIN
THE CONSUMER'S 2002 HYUNDAI SANTA FE HAS BEEN EXPERIENCING UNEXPECTED AND SUDDEN LOSS OF POWER. *NM THE COMPANY HAS ANOTHER 2002 SANTA FE( VEHICLE IDENTIFICATION NUMBER KMHSC81BP2U260090) THAT HAS THE SAME UNEXPECTED LOSS OF POWER. NUMEROUS SERVICE HAVE BEEN PERFORMED ON THE VEHICLE, BUT THE PROBLEM CONTINUES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10113700March 8, 2005
TIRES
DRIVER NOTICED THAT WHILE DRIVING THE TIRE TRACK CONTROL ENGAGED . THIS CAUSES THE VEHICLE TO SLOW DOWN ON ITS OWN WITHOUT APPLYING THE BRAKES. DRIVER TOOK VEHICLETO THE DEALER, BUT MECHANIC COULD NOT DUPLICATE THE PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10112605March 6, 2005
VEHICLE SPEED CONTROL
PUT FOOT ON BRAKE AT LOW SPEED, VEHICLE SUDDENLY ACCELLERATED. HELD FOOT ON BRAKE TO KEEP FROM COLLIDING WITH OTHER VEHICLE IN FRONT. JAMMED LEVER IN NEUTRAL, TAC WENT TO 3000 RPM FOR 5 SECONDS, THEN BACK TO NORMAL IDLE. CHECK ENGINE LIGHT CAME ON BEFORE THAT AND WENT OFF NEXT DAY. THIS INCIDENT HAPPENED 4 TIMES OVER 3 MONTHS. VEHICLE HAS HAD ECM REPROGRAMMED AT DEALER FOR 3 "BUMP FROM BEHIND" INCIDENTS PREVIOUSLY.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10112457March 3, 2005
STRUCTURE:BODY
THE PAINT FADES VERY BADLY ON THIS VEHICLE, DEPRECIATES THE VALUE OF THE VEHICLE TREMENDOUSLY. ALSO THE DRIVER SEAT DOES NOT CLICK IN PLACE, IT MOVES AROUND A SMALL AMOUNT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10109688March 2, 2005
ENGINE AND ENGINE COOLING:ENGINE
WHILE DRIVING, THE CHECK ENGINE LIGHT CAME ON. THE CONSUMER TOOK THE VEHICLE TO THE DEALER AND THE ENGINE CYLINDER WAS FOUND TO BE DEFECTIVE. *JB VEHICLE CAME OUT OF THE FACTORY WITH DEFECTIVE CYLINDERS. IT TOOK 5 MONTHS FOR THE ENGINE LIGHT TO COME ON. *TC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10112295February 28, 2005
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
THE PROBLEM STARTED DECEMBER 27, 2004 AS I WAS PULLING UP A PRIVATE DRIVE AND ATTEMPTING TO STOP MY SANTE FE. AS I APPROACHED THE TOP OF THE DRIVE I APPLIED BRAKING, MY VEHICLE SLOWED AND CAME CLOSE TO WHAT I THOUGHT WOULD BE A FULL STOP WHEN THE ABS BRAKE SYSTEM SUDDENLY ACTIVATED. I HELD THE BRAKE PEDAL DOWN BUT THE BRAKING DISTANCE INCREASED AND IT WAS THEN THAT IT MADE CONTACT WITH A PARKED TRUCK. THE VEHICLES HIT FRONT BUMPER TO FRONT BUMPER. FORTUNATELY NO ONE WAS INJURED BUT BOTH VEHICLES WERE DAMAGED FROM THE IMPACT. MY VEHICLE HAD BEEN RECALLED PREVIOUSLY FOR A PROBLEM WITH THE ABS BRAKESWHICH, ACCORDING TO THE RECALL NOTICEWERE PRONE TO UNEXPECTEDLY ACTIVATE AT LOW SPEEDS. I HAD OTHER TWO INCIDENTS BEFORE THE RECALL NOTICE IN WHICH THIS SAME TYPE OF UNEXPECTED ABS ACTIVATION HAD OCCURREDBOTH AT UNDER 5 MPH AND WHEN THE VEHICLE WAS NEAR STOPPED. I FEEL HYUNDAI NEEDS TO ADDRESS MY VEHICLE STATUS, THE SAFETY OF THE ABS BRAKE OPERATION ON MY VEHICLE AND OTHERS LIKE MINE, AND THE COST OF REPAIRS TO MY VEHICLE AND THE TRUCK I COLLIDED WITH DECEMBER 27, 2004. I CANNOT STATE STRONGLY ENOUGH HOW DISSATISFIED AND FRUSTRATED I AM WITH HYUNDAIS LACK OF RESPONSELET ALONE THEIR LACK OF ACTION. I TRULY HOPE YOUR OFFICE WILL BE ABLE TO HELP IN THIS MATTER. I WILL GLADLY COOPERATE IN ANY WAY YOU MAY DEEM NECESSARY. PLEASE NOTE: I ALSO CALLED AND DISCUSSED THIS MATTER WITH YOUR OFFICE. I AM COMPLETING THIS FORM AS A FOLLOW-UP TO THAT CONVERSATION.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10112039February 23, 2005
VEHICLE SPEED CONTROL
IN JANUARY OF 2005, I WAS DRIVING MY 2005 HYUNDAI SANTA FE 3.5L GLS. I STOPPED AT A LIGHT AND REMAINED STOPPED FOR A WHILE. SUDDENLY, THE VEHICLE ACCELERATED AND DESPITE DEPRESSING THE BRAKES, I COULD NOT STOP IT FROM LUNGING FORWARD. I HAD TO QUICKLY GET IT OUT OF GEAR TO MAKE IT STOP, AND FORTUNATELY DID NOT HIT ANYONE. I TOOK IT TO ROWE HYUNDAI IN WESTBROOK, MAINE (WHERE I BOUGHT IT) AND THE SERVICE DEPARTMENT SAID THEY COULD NOT DUPLICATE IT NOR COULD THEY IDENTIFY THE PROBLEM. ON 2-22-05, I WAS STOPPED AT A STOP SIGN WITH MY FOOT ON THE BRAKE, WHEN SUDDENTLY THE ENGINE ACCELERATED QUICKLY AND LOUDLY. I DEPRESSED THE BRAKE HARDER YET COULD NOT STOP THE VEHICLE FROM LUNGING FORWARD. BEFORE I COULD GET IT OUT OF GEAR, IT REAR-ENDED THE PERSON PARKED IN FRONT OF ME. THIS CAUSED DAMAGE TO BOTH VEHICLES. I HAD IT TOWED TO THE DEALER AND HAVE CONTACTED HYUNDAI MOTOR AMERICA ABOUT THIS.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10112986February 23, 2005
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WHEN APPLYING BRAKES, THE VEHICLE WOULD NOT STOP ACCORDINGLY. WHEN TAKEN TO GET SERVICED, IT WAS DETERMINED TO BE DUE TO THE VACUUM HOSE AND DIRT ON THE ABS SENSOR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10112072February 23, 2005
POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE), AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
MY 2002 V6 4WHEEL DR HYUNDAI SANTA FE WHILE DRIVING ON THE FREEWAY AT 65- 70 MPH DROPPED A DRIVE LINE, IGNITING FLAMES TO THE REAR OF THE CAR. LITHIA OF FRESNO CLAIMS IT WAS DUE TO LOW FLUIDS IN THE TRANSFER CASE, THUS IT OVERHEATED AND THE LINE SNAPPED OFF. I HAD THE VEHICLE SERVICED 2 WEEKS PRIOR, THE FLUIDS WERE FINE, THE TRANSFER CASE WAS OKAY. THERE WAS A VAGUE HUM IN THE DRIVE OF THE CAR AFTER RETURNING FROM THE MOUNTAINS THE WEEK PRIOR TO THE INCIDENT. OTHER 2ND OPINIONS BELIEVE THE AUTO SWITCH IN THE SMART SYSTEM FAILED AND LEFT IT STUCK IN 4WHEEL DR HENCE OVERHEATING THE TRANSFER CASE. IT SHOULD BE COVERED UNDER WARANTY FOR REPAIRS (120,000 ON POWER TRAIN/ENGINE) THEY DENIED THE WARANTY COVERAGE, SO IT'S NOT REPAIRED. ESTIMATE IS OVER $6,000.00. THERE SHOULD BE AN INDICATOR LIGHT IN THE CAR AS TO WHAT DRIVE IT'S IN, AND ENGINEERING MANUFACTURER DEFECT AND HAZZARD. INVESTIGATE PLEASE.*AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10111976February 22, 2005
POWER TRAIN:AUTOMATIC TRANSMISSION
ON MANY OCCASIONS OUR 2003 SANTA FE HAS A PROBLEM WITH THE TRANSMISSION SLIPPING AND THEN VIOLENTLY JERKING OR CATCHING BACK INTO GEAR, CAUSING PASSENGERS TO BE SLAMMED FORWARD AND BACKWARD IN THE VEHICLE. THIS OCCURS AT ANYWHERE FROM 20-65 MPH AND HAPPENS RANDOMLY. HAS BEEN TAKEN TO THE DEALERSHIP ON 3 SEPARATE OCCASSIONS WITH THE EXACT SAME RESULTS - COULD NOT DUPLICATE COMPLAINT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10111977February 22, 2005
POWER TRAIN:AUTOMATIC TRANSMISSION
RECENTLY, MY 2003 SANTA FE HAS HAD A GRINDING/WHINNING/RUBBING NOISE WHEN I TAKE OFF AT LOW SPEEDS. SOUNDS LIKE MIGHT BE TRANSMISSION, WHEEL BEARING OR PULLEY, BUT NOT SURE. TOOK VEHICLE TO DEALSHIP AND HIS ANALYSIS WAS THAT THE NOISE WAS COMING FROM THE IDLER PULLEY. ORDERED NEW PULLEY AND WILL REPLACE WHEN IT COMES IN. THIS NOISE WOULD COME AND GO AT SPEEDS BETWEEN 5 - 25 MPH AND WOULD LAST FOR SEVERAL SECONDS UP TO A MINUTE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10111677February 17, 2005
POWER TRAIN:CLUTCH ASSEMBLY
THE VEHICLE WAS DRIVING ON THE WAY HOME. THE FOLLOWING DAY THE VEHICLE WOULD NOT GO INTO GEAR. THE CLUTCH IS NOT COVERED UNDER WARRANTY. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10111324February 10, 2005
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, AIR BAGS
WHILE DRIVING THE BRAKES FAILED. UPON APPLYING THE BRAKES VEHICLE CONTINUED TO COAST. HOWEVER, IT HAPPENED AGAIN, AND AN ACCIDENT OCCURRED. CONTACTED THE DEALER, AND WAS TOLD THERE WAS NOTHING WRONG WITH THE VEHICLE. IT HAPPENED A THIRD TIME WHICH LED TO ANOTHER ACCIDENT, AND THE AIR BAGS DID NOT DEPLOY. CONSUMER WAS INJURED, AND THE VEHICLE WAS TOTALED.*AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10111170February 8, 2005
SERVICE BRAKES, HYDRAULIC
WHILE APPLYING BRAKES VEHICLE MADE A VERY LOUD NOISE. WHEN TAKEN TO GET SERVICED THE CAUSE COULD NOT BE DETERMINED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10109900February 5, 2005
ELECTRICAL SYSTEM
IN DEC 04, JAN 05 AND FEB 05, MY 2001 HYUNDAI SANTA FE V-6, EXPERIENCED ARCING OF SPARK PLUG WIRES, REQUIRING THE WIRES TO BE REPLACED BY DEALER 3 SEPARATE TIMES. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10109833February 4, 2005
AIR BAGS:FRONTAL
WHILE TRAVELING THROUGH AN INTERSECTION AT WHICH I HAD THE GREEN LIGHT, ANOTHER VEHICLE, TRAVELING PERPENDICULARLY, RAN THE RED LIGHT AND MY HYUNDAI SANTA FE SMASHED RIGHT INTO THE PASSENGER SIDE OF THAT VEHICLE. MY SPEED WAS APPROXIMATELY 25 MPH, YET THE AIR BAG DID NOT DEPLOY. THE ENTIRE FRONT OF MY VEHICLE IS SMASHED AND THE CAR MAY POSSIBLY BE TOTALED (WE ARE WAITING FOR INSURANCE CLAIMS ADJUSTERS TO EXAMINE). OUR CONCERN IS THAT THE AIRBAGS DID NOT DEPLOY ON IMPACT, AS THEY SHOULD HAVE. *JB
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0

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