Hyundai Santa Fe Complaints

8,019 consumer complaints on file.

#10874645June 16, 2016
VEHICLE SPEED CONTROL
THE CAR APPEARS TO HESITATE UPON ACCELERATION FROM A LOW SPEED, MOST NOTICEABLY COMING OUT OF TURNS. THE HESITATION IS RANDOM AND JERKS THE CAR FORWARD AND BACK. I TOOK IN FOR SERVICE AND THEY SAY NO FIX IS AVAILABLE. DEALER SAID IT WAS NOT A SAFETY ISSUE BUT A SATISFACTION ISSUE. THAT IS A FALSE STATEMENT, AS IT IS INDEED A HUGE SAFETY ISSUE. OTHERS HAVE INDICATED A SIMILAR PROBLEM AS WELL IN THE SANTA FE ONLINE FORUMS (HTTP://WWW.SANTAFEFORUMS.COM/ACCELERATION-ISSUES-T10953.HTML?S=8588CA5231ADDA19BDA5C53064AE9CC8&AMP;T=10953)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10874694June 16, 2016
ELECTRONIC STABILITY CONTROL (ESC)
WHILE DRIVING, I NOTICED THE ESC OFF LIGHT WAS ON. I WAS STILL ON LOW SPEED RESIDENTIAL ROAD. PUSHING ON THE ESC ON BUTTON DIDNT DO ANYTHING. I HAD TO FIND A PLACE TO STOP. EVENTUALLY I TURN OFF MY CAR AND RESTARTED, ITS GONE. THEN IT HAPPENED AGAIN YESTERDAY AND AGAIN TODAY. LOOKING INTO WHAT COULD BE THE CAUSE, I SAW A LOT OF PEOPLE ARE HAVING THE SAME ISSUE. THIS IS AFFECTING SAFE DRIVING BECAUSE OF THIS LIGHTING UP ON ITS OWN AND I MOSTLY DRIVE HIGHWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10874737June 16, 2016
AIR BAGS, SERVICE BRAKES, STEERING
I WAS IN A MINOR ACCIDENT WHEN THE BRAKING SYSTEM FAILED ON MY 2003 HYUNDAI SANTA FE. I COULD NOT STOP THE SUV AND RAN INTO A GUARDRAIL . I COULD HAVE BEEN HURT OR KILLED BECAUSE OF THIS. OTHERS COULD HAVE BEEN HURT OR KILLED. THE DEALERSHIP IN BEAVER FALLS, PA HAS DONE NOTHING FOR THE PROBLEM AND I HAVE BROUGHT IT IN AND THEY SAID THAT MY MODEL IS NOT AFFECTED WHICH I FIND THAT VERY HARD TO BELIEVE. I AM SELLING THE CAR BUT I ALSO WANT TO LET SOMEONE KNOW THAT I AM TAKING IT TO THE DEALER IN THE MORNING TO GET THE COIL RECALLS DONE. IF THE DEALER DECIDES NOT TO DO THAT EITHER AND WITH THE AIR BAG PROBLEM SOMEONE IS GOING TO GET HURT OR MAYBE KILLED DRIVING THIS CAR AND I JUST WANT TO DO MY PART AND I DO NOT WANT A LAW SUIT ON MY SHOULDERS. I WILL GIVE THEM ONE MORE CHANCE TO DO THE RIGHT THING. I HAVE NOT DROVE THE CAR SINCE I HAD THE ACCIDENT AND WANT TO SELL IT AND TO DO SO I AM HAVING IT INSPECTED TOO. ALL THE WORK SHOULD HAVE BEEN UNDER WARRANTY AT THE TIME I HAD THE ACCIDENT ! I GUESS IT MUST BE TO EXPENSIVE TO FIX AND A LIFE DOES NOT MATTER ANYMORE TO ANYONE IN THIS SICK WORLD.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10874552June 16, 2016
VEHICLE SPEED CONTROL, STEERING, SUSPENSION
I HAVE A 2014 HYUNDAI SANTA FE SPORT AWD. THIS IS MY 3RD HYUNDAI. I HAVE REALLY BEEN IMPRESSED UNTIL NOW. MY CAR WANDERS ALL OVER THE ROAD WHEN DRIVING OVER 50MPH EITHER ON A ROAD OR INTERSTATE. I HAVE TO WORK HARD TO HOLD THE WHEEL TO KEEP THE VEHICLE STRAIGHT. THE HANDLING IS AWFUL I FEEL LIKE MY CAR IS SKATING ALL OVER THE ROAD. LIKE I AM DRIVING ON ICE. THE CAR IS UNSAFE TO DRIVE. I HAVE BEEN TO THE DEALERSHIP, HAD THE ALIGNMENT CHECKED, HAD A NEW ALIGNMENT PERFORMED, AS WELL AS REPLACE THE TIRES. THIS HAS NOT FIXED THE ISSUE. I FEEL IT IS UNSAFE TO PUT MY 5 YEAR OLD IN THE VEHICLE. I CANNOT KEEP THE STEERING STRAIGHT. WHAT IS HYUNDAI DOING TO FIX THIS ISSUE? I AM MAKING PAYMENTS ON A VEHICLE I FEEL IS UNSAFE TO DRIVE AND NO ONE CAN TELL ME WHY?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10874172June 14, 2016
ELECTRONIC STABILITY CONTROL (ESC), VEHICLE SPEED CONTROL
I WAS DRIVING DOWN A MAJOR HIGHWAY WHEN MY ESC OFF LIGHT AND CHECK ENGINE LIGHT CAME ON. MY CAR SLOWED DOWN TO 20 MPH AND WOULD NOT ALLOW ME TO SPEED UP AT ALL ALMOST CAUSING ME TO BE SMASHED INTO SEVERAL TIMES!! I SHUT MY CAR OFF AND RE STARTED IT AND I WAS ABLE TO GET OFF THE HIGHWAY TO SOMEPLACE SAFE. I AM HAVING MY MECHANIC LOOK AT IT NOW BUT AFTER LOOKING ON FORUMS, I SEE IT IS PROBABLY THE TPS AND I SEE THAT MANY OTHER PEOPLE HAVE HAD THIS HAPPEN! WHY IS THIS NOT RECALLED?!?! THIS IS BEYOND A SAFETY ISSUE!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10874049June 13, 2016
STRUCTURE:BODY
THE PAINT ON OUR VEHICLE KEEPS BUBBLING UP AND PEELING OFF CAUSING THE EXTERIOR METAL ON THE CAR TO RUST IN THOSE SPOTS. THIS HAS BEEN A RECURRING PROBLEM WITH THE VEHICLE SINCE 2012 AND IS OCCURRING IN MULTIPLE RANDOM SPOTS ON THE VEHICLE. WE HAVE SEEN MULTIPLE OTHER SAME MAKE AND MODEL VEHICLES WITH THIS SAME PROBLEM. WE CALLED THE LOCAL HYUNDAI DEALERSHIP WHO RECOMMENDED A BODY SHOP TO FIX THE PAINT ISSUES. THE OWNER OF THE BODY SHOP SAID IT WAS SUCH A REOCCURRING PROBLEM, HE DIDN'T NEED US TO BRING THE CAR IN FOR A QUOTE, ONLY TELL HIM WHERE THE PAINT WAS BUBBLING AND PEELING AND GAVE US A PRICE OVER THE PHONE. THIS HAS BEEN AN ISSUE OVER TIME. WE ARE NOT SURE WHAT IS CAUSING THE PROBLEM, WHETHER IT IS CERTAIN WEATHER , ROAD CONDITIONS OR ENVIRONMENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10873735June 12, 2016
ELECTRICAL SYSTEM
FUEL LEVEL GAUGE BECOMES ERRATIC AND NON-RESPONSIVE TO ACTUAL FUEL LEVELS. MOST OF THE TIME THE LEVEL GAUGE ON THE INSTRUMENT CLUSTER WILL READ AN EMPTY TANK WITH THE FUEL WARNING LIGHT LIT, EVEN AFTER FILLING UP THE TANK WITH GAS. FIRST SYMPTOMS OCCURED WHILE DRIVING AT HIGHWAY SPEEDS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10873517June 9, 2016
FUEL/PROPULSION SYSTEM
ABOUT A MONTH AGO MY ENGINE LIGHT KEPT COMING ON AND EVERY TIME I FILLED THE TANK WITH GAS THE CAR WONT START UNLESS I KEEP THE FOOT ON THE GAS WHILE TURNING THE IGNITION KEY THEN I HAVE TO SWITCH THE GEAR TO DRIVE WITH A FOOT ON THE BRAKE AND ONE ON THE GAS. I TOOK IT TO THE DEALERSHIP AND HAD TO REPLACE THE PURGE VALVE AND THE PURGE HOSE. NOT EVEN A WEEK I WENT TO FILL THE TANK AND MY GAUGE DROPPED TO EMPTY AND WHILE I DRIVE IT STARTS TO GO UP AND DOWN CONSTANTLY IT IS HARD TO TELL HOW MUCH GAS YOU HAVE, I NOTICE IS VERY COMMON ON THIS MAKE AND MODEL AND YEAR. THIS SHOULD BE A RECALL SINCE IT IS A SAFETY HAZARD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10873518June 9, 2016
ELECTRONIC STABILITY CONTROL (ESC)
WHEN I WAS DRVING ON THE HIGHWAY WITH 75 MILES/HOUR THE " ESC OFF" LIGHT IS SUDDENLY CAME ON EVEN THOUGH I DID NOT TOUCH ANYTHING. AFTER THAT THE LIGHT IS ON AND OFF ALL THE TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10872879June 7, 2016
FUEL/PROPULSION SYSTEM
TRYING TO PULL OVER AT PARKING LOT, THE ENGINE WAS SUDDENLY STOPPED AT ABOUT 16:00 ON THE DAY OF MAY 15, 2016. TRIED SEVERAL TIMES FOR RESTART, BUT IN VAIN. BATTERY STATUS WAS GOOD. CALLED SERVICE DEALER AND THEY COULDNT GET THE CAUSE OF THE MALFUNCTION, THEY SENT MY CAR TO THE UPPER LEVELED SERVICE WORKSHOP. THE SHOP MANAGER SAID HIS HANDS ARE TIED IN THIS CASE AND EXPLAINED ACCUMULATED METAL(ALUMINUM) PARTICLES BLOCKED THE FUEL FLOWS OF HIGH PRESSURE PUMP OF THE FUEL SUPPLY SYSTEM. AND THE CAR NEEDS REPLACEMENT OF WHOLE FUEL SUPPLY SYSTEM FROM FUEL TANK TO FUEL PRESSURE PUMP. DURING THE 4 YEARS OF OCCUPATION OF THE CAR, I HAVE DRIVEN THE CAR IN VERY NORMAL AND REGULAR MANNER. AT EVERY 7~8,000 KM, FUEL FILTER WAS REPLACED WITH NEW ONE. THE ACCUMULATION OF THE METAL(ALUMNUM) PARTICLES SEEMED COME FROM THE DEFECTIVE PART DURING THE MANUFACTURING BY FACTORY. IF THIS OCCURRED DURING THE ROAD OPERATION, SUDDEN ENGINE STOP MAY CAUSE A CRASH, INJURIES, DEATHS. NOW THE DRIVERS IS IN A SERIOUS MENTAL CONDITION OF DEEP CONCERN ON THE POSSIBLY FATAL CRASH, EVEN NOT OCCURRED. THE REAL PROBLEM IS THEY DONT KNOW THE EXACT REASON OF THE METAL PARTICLES ACCUMULATION IN THE FUEL SUPPLY SYSTEM. BECAUSE THEY DONT KNOW THE REAL CAUSE AND THE WARRANTEE PERIOD COMPLETED, THE CAR OWNER IS RESPONSIBLE FOR THE REPAIR COST, MAKER IS INSISTING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10872884June 7, 2016
SUSPENSION
I RESPONDED TO HYUNDAI'S RECALL EMAIL AND WHEN I TRIED TO SIGN UP TO HAVE MY VEHICLE'S ISSUES RESOLVED AND SCHEDULE ELECTRONICALLY I COULD NOT DO SO UNLESS I AGREED TO ALSO SCHEDULE A RECOMMENDED SERVICE SUCH AS AN OIL CHANGE. THE SITE I WAS SENT TO IS HTTPS://AUTOSERVICE.HYUNDAIUSA.COM/CAMPAIGN124/MICROSITETEMPLATE/MICROSITETEMPLATEVINVALIDATE/1424
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10873064June 7, 2016
LATCHES/LOCKS/LINKAGES:DOORS:LATCH, STRUCTURE
2008 HYUNDAI SANTA FE. CONSUMER WRITES IN REGARDS TO BROKEN DRIVER INSIDE DOOR HANDLE THAT SPLIT IN HALF. ALSO, WATER SOLVENT CONTAINER SPLIT DUE TO COLD WEATHER TEMPERATURES. CONSUMER UNABLE TO ADD WASHER FLUID. *SMD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10873113June 7, 2016
ENGINE, FUEL/PROPULSION SYSTEM
ENGINE STALLS WHILE DRIVING AT SLOW SPEEDS AND AT HIGHWAY SPEEDS. RPMS GO TO ZERO. BEEN IN SHOP TWICE - ONCE CANT DUPLICATE PROBLEM, 2ND TIME REPLACED FUEL PUMP NEAR GAS TANK. CURRENTLY IN SHOP FOR SAME PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10872699June 6, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2008 HYUNDAI SANTA FE. THE CONTACT STATED THAT THE FRONT DRIVER SIDE AIR BAG WARNING LIGHT REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE INDEPENDENT MECHANIC WAS UNABLE TO RETRIEVE A FAULT CODE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 57,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10872805June 6, 2016
SERVICE BRAKES
DRIVING 15-17 MILES AN HOUR, RUSH HOUR, ON STREET TRIED TO STOP, BUMP CAR IN FRONT, DEALER SAID I NEED AN MASTER CYLINDER AND AN BREAK BOOSTER, BROUGHT MY CAR 4/9/16, CERTIFIED USED CAR, NOW I HAVE TO PAY 1200.00 TO GET THE BRAKES FIX PLUS 500.00 DEDUCTIBLE FOR ACCIDENT PLUS 100.00 DEDUCTIBLE FOR EASYCARE, THIS IS NOT FAIR.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10872872June 6, 2016
STEERING
I NOTICED MY STEERING WHEEL HAD PLAY IN IT AND WHEN BRAKING WOULD SEVERLY SHAKE.. TOOK TO HYUNDAI DEALER AND THEY STATED I NEEDED A COUPLER AND INTERMEDIATE SHAFT AND BOLTS TO BE REPLACED. MY VEHICLE HAS ROUGHLY 77,000 MILES.I HAD TO PAY FOR REPAIR SINCE THIS WAS A SAFETY ISSUE. NOW THERE IS A RECAL REGARDING POWER STEERING. I HAVE HAD THIS CAR FOR OVER 2 YEARS WITH NOTHING BUT SAFTEY CONCERNS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10872530June 4, 2016
FUEL/PROPULSION SYSTEM
THE FLOATS AND SENSOR SYSTEM IN THE FUEL TANK QUIT WORKING IN 2015. THE GAS GAUGE REGISTERS AS EMPTY EVEN WHEN THE TANK IS MOSTLY FULL. THIS IS A COMMON DEFECT WITH THIS MODEL SANTA FE, AND THE REPAIR COSTS CLOSE TO $1,000. I BELIEVE IT PRESENTS A SAFETY HAZARD, IN THAT THE VEHICLE COULD RUN OUT OF FUEL ON A HIGHWAY OR A BRIDGE. HYUNDAI SHOULD ISSUE A RECALL OR AGREE TO FIX THIS SERIOUS SAFETY ISSUE WITHOUT COST TO THE OWNERS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10872283June 3, 2016
VEHICLE SPEED CONTROL
RANDOM UNINTENDED GRADUAL ACELLERATION. HAPPENS AT ANY SPEED. FEELS LIKE WHEN YOU RESUME CRUISE CONTROL TO A HIGHER SPEED. EXCEPT IT DOESN"T STOP AND CONTINUES ACELLERATING. THOUGH IT MAY NOT BE RELATED TO THE CRUISE CONTROL AT ALL. PUMPING THE GAS PEDAL ONCE STOPS THE ACELLERATION. ALTHOUGH LAST TIME IT TOOK 2 TRIES. CAN LIVE WITH IT. SO FAR ANYWAY. BUT DON'T WANT TO SELL IT WITHOUT FIXING THE PROBLEM. THE HYUNDAI DEALERSHIP IS NO HELP. HAPPENS MAYBE 3 OR 4 TIMES A WEEK (100 MILES).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10871980June 2, 2016
FUEL/PROPULSION SYSTEM
THIS PERTAINS TO REPAIR COST OF $850.56 FOR MY 2008 HYUNDAI SANTA FE FUEL GAUGE THAT WAS NOT READING THE CORRECT AMOUNT OF FUEL. I BELIEVE THIS ISSUE PERTAINS TO MANUFACTURE'S DEFECT AND HYUNDAI SHOULD INITIATE A RECALL. ADDITIONALLY, MY HYUNDAI ONLY HAS ABOUT 58,360 MILES TO HAVE A MAJOR REPAIR COST OF $850.56.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10870976June 2, 2016
SUSPENSION, FUEL SYSTEM, GASOLINE
2006 HYUNDAI SANTA FE. CONSUMER WRITES IN REGARDS TO FRONT COIL SPRING CORROSION RECALL NOTICE AND FUEL TANK REPLACEMENT PARTS STILL NOT AVAILABLE TO COMPLETE REPAIRS. *SMD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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