Hyundai Ioniq 5 Complaints

1,350 consumer complaints on file.

#11704706December 12, 2025
ELECTRICAL SYSTEM
The contact owns a 2022 Hyundai Ioniq 5. The contact stated that the vehicle was repaired under NHTSA Campaign Number: 24V868000 (Electrical System); however, the repair failed to prevent a failure from occurring shortly afterwards. The contact stated that while driving at 55 MPH, the vehicle was rattling abnormally. The vehicle was taken back to the same local dealer where it was diagnosed, and determined that all four tires needed to be replaced. The four tires were replaced. In addition, the contact stated that while driving at 35 MPH, the instrument panel abnormally illuminated. The vehicle was towed to the local dealer where the vehicle was originally purchased. The vehicle was later towed back to the same local dealer and diagnosed with a leak that contaminated the rear inverter. The vehicle was not repaired due to the costs and the warranty being invalid. The manufacturer was made aware of the failure. The failure mileage was approximately 132,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11704625December 11, 2025
UNKNOWN OR OTHER
I am reporting a safety concern with my 2023 Hyundai Ioniq 5 related to Hyundai placing remote safety features behind a paid subscription. Hyundai has locked two functions that affect safety: (1) the ability to remotely check the vehicle’s battery state of charge, and (2) the ability to remotely unlock the doors from a phone. These functions previously existed under BlueLink but were removed unless the owner pays for the new Connected Services package. 1. Remote battery status Without paying the subscription, I cannot check the vehicle’s battery level while it is charging. If I need to leave the charging area or am charging from home and not directly watching the dashboard, there is no way to verify whether charging completed or stalled. Charging interruptions are common with EVs. This could leave me stranded unexpectedly in unsafe conditions, at night, or in severe weather. This is a safety issue, not a convenience issue. 2. Remote unlock Hyundai also removed the ability to unlock the car from my phone unless I pay for the subscription. This creates a safety hazard if a child accidentally locks themselves in the car with the key fob inside. Without remote unlock, the parent may have to break a window or wait for emergency responders, which creates risk of heat or cold exposure to a child. This problem is reproducible every time I attempt to use the app without a paid subscription. Hyundai has been contacted and has not offered a safety solution except paying the subscription fee. I am asking NHTSA to review whether locking basic safety functions behind a paywall creates a safety defect that could put vehicle occupants at risk.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11704397December 11, 2025
WHEELS
The right front tire pressure sensor (TPS) indicates low inflation when the tire is inflated properly. The sensor will not reset on its own even when the tire is filled to manufacturer standards. Social media forums discuss this as a reoccurring problem in previous and current models.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11704290December 10, 2025
POWER TRAIN, FUEL/PROPULSION SYSTEM, ELECTRICAL SYSTEM
While accelerating onto a road with cars approaching from behind, vehicle entered limp mode and was restricted to 25 MPH. I was forced to leave the roadway to avoid a collision with the vehicle behind. The street this occurred on has a speed limit of 40 MPH. The vehicle's normal acceleration was sufficient to ensure a safe gap to the approaching car, but the time it took to recognize and react to the unexpected behavior reduced this gap. The dealer diagnosed this as an ICCU failure related to safety recall 272. All prior recalls were complete at the time of the incident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11704110December 9, 2025
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
Driving a loud bang was heard from the back of the car. Stopped to check, no obvious physical issue. A warning light came on, it was described as an issue with the air flap. Started driving again, it worked for a few 1000 feet. The car went into a limp mode while an arterial road, in the dark, slowing to not more than 20 mph on a 45 mph road putting driver and child passenger as well as other vehicles at risk. Had to limp until a driveway was found about 3/4 mile later. We got DTC P1A9096 code. The dealer confirm this was an ICCU issue and the related fuse was blown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11703976December 9, 2025
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
The ICCU failed while driving which left me with an undriveable vehicle on the side of the road. The vehicle was towed to the dealership and repaired; however, the part is the same and may fail again.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11703104December 4, 2025
UNKNOWN OR OTHER
I plugged the car into our Juicebox charger and waited for the car to say “charging scheduled” before I walked away. My husband didn’t realize I plugged in and managed to back out of the garage, ripping the charger from the car. We need to buy a new charger now. We understand the car should never move if the charger is connected.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11703048December 4, 2025
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
While driving on the freeway I heard a pop and a saw a warning notification on the dashboard to check the vehicles electrical system. This was followed by a warning that power was limited which resulted it the vehicle speed decreasing to 30mph, and finally a notice to stop the vehicle immediately. All of this occurred in about 5 minutes time. Thankfully, I was able to pull over to the side of the road without an accident. After this the vehicle became inoperable including hazard flashers. I had to wait on the side of the freeway for about an hour to get a tow. The vehicle was towed to a dealer which confirmed that the ICCU and high voltage fuse were faulty. My safety during this process was put at risk because A) during a snow storm I had to pull the vehicle over to the side quickly across 4 lanes of traffic and B) then remain parked on the shoulder with limited ability to notify other drivers that I was on the shoulder. The dealer has confirmed the failure, the vehicle is available for inspection, and the manufacturer has not inspected the component.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11702826December 3, 2025
UNKNOWN OR OTHER
The car was fully charged and all of a sudden displayed a limited power warning and stopped driving completely. We were stuck on a road and had to get a tow truck. The tow truck was able to get power to the battery to drive it up on the bed. It was fully dead -couldn’t even unlock the doors. It’s been at Hyundai for 3 days and they are replacing the ICCU fuse. From what I read this is a very common issue
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11702654December 3, 2025
ELECTRICAL SYSTEM, ENGINE
I have had all recall updates on the car including a recent one on 10/13/2025. Turned on the heater on the first cold night in Dallas this fall and got the engine warning light. Checked the ODB and code was P1A90(96). I was able to drive it to the dealer with a 40 mph max speed. The funny thing is my ICCU has already been replaced under warranty once like 16 months ago, so it seems the replacement parts aren't much better than the original. Dealer confirmed it is an ICCU failure and I'm now waiting on the part. Hyundai has NOT fixed this ICCU problem even when they replace with a new ICCU. Someone needs to hold them accountable for finding a real fix.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11702325December 1, 2025
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
On November 29 2025 my 2022 Hyundai Ioniq 5 with 49000 miles was warming up in the driveway. I heard a pop sound from the back seat like a soda can being opened (or a fuse blowing). Immediately afterwards warning lights appeared on the dash saying "Check Electrical System." The vehicle lost power to accelerate and could not be driven effectively. After a few moments, another error saying "Power is Limited" appeared. This could have happened on the roadway which would have been hazardous to myself and other drivers. The car is scheduled to be diagnosed next week by Simmons Rockwell Hyundai in Elmira, NY. These symptoms are similar to the hundreds of other reports of ICCU failures in this car and similar models. On Sept 10, 2025 the car was previously issued software updates to the ICCU software , which were required under NHTSA Recall Number 24V868000. If this problem is proven to be an ICCU failure, the experience with this car is an example of the 2025 software update failing to prevent the ICCU Failure. I request swift action from the NHTSA to compel Hyundai to implement a permanent fix for my vehicle and all other afflicted models in order to make Americas roadways safe again. Until then, everyone should be extra careful when driving behind a Hyundai Ioniq, 5 because it is at risk of dying and coming to a complete stop at any moment. Hyundai is a large corporation and has the resources and technology to fix this, but they have not done so, despite there being more than 300 complaints to the NHTSA about these cars at the time of this writing.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11702310December 1, 2025
ELECTRICAL SYSTEM
12 volt battery keeps dying. I have had the car for 2.3 years and am now on my 4th 12 volt battery.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11702159November 30, 2025
ELECTRICAL SYSTEM, POWER TRAIN
Check Vehicle Electric System warming shows up on dashboard, then vehicles enters turtle mode and then cuts power shortly with violent jerking of the vehicle. Shortly after, all system shuts down, 12V is said to be weak and car cannot move.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11701955November 28, 2025
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
My EV failed to charge using a home or public charger. The dealership determined that the ICCU of my Ioniq 5 failed and replaced it under warranty. I previously had evey software update and recall related to the ICCU performed, yet it still failed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11701929November 28, 2025
SERVICE BRAKES
“While stopped at a red light my 2024 Hyundai IONIQ 5, the car moved forward slowly the brake pedal became completely unresponsive and would not slow or stop the vehicle. I had to turn off the engine to bring the car to a stop. This is a complete brake system failure on a vehicle with only approximately 10,000 miles that was purchased new on September 28, 2024. This is a critical safety defect that put myself and others at serious risk.”
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11701871November 28, 2025
FUEL/PROPULSION SYSTEM, POWER TRAIN, ELECTRICAL SYSTEM
Electric Drive System Inoperable, sustained an immediate failure upon engaging in Drive mode. Dashboard lit up with warning lights and messages. Luckily was just pulling out onto road when vehicle completely died. Tow service unable to start vehicle with jumper module. After being towed to dealer, was diagnosed with failed ICCU. The original ICCU was replaced previously in January 2025. Luckily was not underway on the road when it happened. There was no warning, no indication that there was any problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11701799November 27, 2025
ELECTRICAL SYSTEM
This morning my new Hyundai Ioniq 5 with 1900 miles made a loud pop noise and suddenly the car acceleration slow to almost a halt. Then the “Check electric vehicle system” warning light came up on the dashboard. From what I have seen from forums, this most likely a ICCU malfunction needing a replacement. This was scary because the car behind me could have crash into us since the car literally almost a full stop without any warning.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11701743November 26, 2025
ELECTRICAL SYSTEM
Heard a pop and received warnings of electrical failure. Car could only accelerate to 10 mph and battery eventually died. Towed it to the dealer and they confirmed that the ICCU failed and needed replacement.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11700999November 22, 2025
ELECTRICAL SYSTEM
A water bottle spilled from back seat during sudden deceleration due to traffic. Thd bottle hit the back of the drivers seat and some of the contents spilled, I felt moisture from under seat on my ankles. Shortly after the car systems started reporting they were not working. By the time I returned home not even the turn signals worked and I could log turn off the EV. Car towed to desler who determined there are critical electrical connectors under the seat that showed signs of a short and corrosion. This is not covered by manufactures warranty and thd dealer presented me with an estimate over $11,000 to replace the drivers seat and floor wiring harnesses. I also filed a chain under my comprehensive insurance which was denied as the insurance company believes the corrosion was ongoing vs an all of the sudden issue. I believe the Ioniq has design flaws as critical connections should be better protected. Kids in thd back seat and front seats can frequently spill things and this fat seems way to fragile with this type of design. This problem occurred October 9th and the car is still with the dealer I need help please.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11700905November 21, 2025
ELECTRICAL SYSTEM, POWER TRAIN
The ICCU (Integrated Charge Control Unit) failed. The car was in a Hyundai dealer repair shop on November 18, 2025, for an unrelated regular maintenance procedure when (i) the technician noticed a logged ICCU error code generated sometime prior to the shop visit and (ii) after the technician cleared that prior error a second new ICCU error code was generated. The shop replaced the defective ICCU. This car had been serviced on prior occasions to install updated ICCU software, most recently as part of NHTSA's recall 24V868000 of November 18, 2024 (also known as Hyundai Safety Recall 272), intended to eliminate such ICCU failures. Installation of that software as the remedy for recall 24V868000 clearly did not prevent the very ICCU failure it was intended to guard against. Please note also that it is common knowledge (as disseminated on various Ioniq 5 forums and Reddit groups) that large numbers of later Ioniq 5 vehicles with newer VINs not included in recall 24V868000, i.e., from model year 2025 onward, have also suffered from these failures despite being initially placed into service with the updated ICCU software, as well as many other pre-2025 remedied vehicles. The Hyundai ICCU software currently in operation on both remedied cars from recall 24V868000 as well as newer cars not subject to that recall is clearly entirely ineffective as a solution to this very serious safety issue. I strongly urge NHTSA to (i) declare the existing ICCU software to be an ineffective remedy for recall 24V868000, (ii) include all Hyundai Ioniq 5 cars for all model years, whether running current ICCU software or not, to be part of the group of unremedied and unsafe vehicles, and (iii) extend recall 24V868000 until such time as Hyundai can actually demonstrate that an effective remedy exists and is being made available to all Ioniq 5 vehicles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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