Honda Prologue Complaints

972 consumer complaints on file.

#11737681May 13, 2026
FORWARD COLLISION AVOIDANCE: WARNINGS, SUSPENSION
Forward collision assist keeps turning off, saying the front camera needs to be cleaned. Loud cracking/clicking/popping noises from front suspension making low speed turns (left and right). Sounds like the wheels want to fall off. I got this Prologue with 4 miles on it, started making those noises at less than 3K. It sounds so bad! Honda seems to be waiting until someone is seriously injured to fix this issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11737600May 13, 2026
BACK OVER PREVENTION, ELECTRICAL SYSTEM
The contact owns a 2024 Honda Prologue. The contact received notice of Manufacturer Recall Number : 26056 6mh00. The contact stated that while driving on several occasions at various speeds, infotainment screen and instrument panel went black and did not work as intended. The vehicle was turned off for approximately five minutes and then turned on the infotainment screen and instrument panel began working. The vehicle was taken to a dealer where it was diagnosed that a software update was needed. The vehicle was repaired but the failure reoccurred the next day. The manufacturer was not notified of the failure. The failure mileage was a 12,100.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11737518May 13, 2026
STEERING, ELECTRICAL SYSTEM
Vehicle: 2024 Honda Prologue Touring AWD The vehicle has an ongoing clicking/noise issue coming from the driver-side front CV joint/axle area, especially during turns, acceleration, and low-speed maneuvering. The clicking noise appears to be progressively worsening and raises concerns about premature CV joint failure and potential drivetrain safety issues. The issue has persisted despite service visits and replacement attempts. Additionally, the vehicle intermittently displays a “Charge Port Door Open” warning message even when the charge port door is fully closed and secured. This false warning can prevent charging functions from operating normally and creates concerns about electrical system reliability and sensor malfunction. Both issues occur intermittently but repeatedly, affecting confidence in the vehicle’s safety and reliability. The ongoing driver-side CV joint clicking noise has caused concerns about potential drivetrain failure while operating the vehicle. Due to the worsening nature of the issue and repeated occurrence, I no longer feel fully safe or confident driving the vehicle, especially during turns and normal road operation. The false charge port warning may also interfere with the vehicle’s charging capability and normal operation.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11737504May 13, 2026
ELECTRICAL SYSTEM
My infotainment screen randomly blacks out about once every two days, and my HuD fails to appear sometimes and then will be back the next day. This never happened before the recall with the software update, only since the recall was done
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11737004May 11, 2026
STEERING
At low speeds, when I turn my steering wheel more than 45° left or right, I hear a loud clicking sound as if the steering is failing
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11736920May 11, 2026
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
After charging the vehicle. We reversed out of the parking stall. The vehicle braked really hard with no warning as if we hit something, but there was nothing for us to hit in the parking lot. The braking was so hard my body jerked! This is the second time the emergency braking engaged sudden. The first time a vehicle was near and the warning light did indicate vehicle but not close enough for the braking system to engage. It could have caused the vehicle to hit me from the rear if it was closer.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11736478May 8, 2026
SERVICE BRAKES, UNKNOWN OR OTHER, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Exiting the interstate waiting to turn right and behind one car that was able 10 feet in front of me, the car suddenly slammed on the brakes hard enough to make me think I was hit by another car. There was nothing close by.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11736415May 7, 2026
POWER TRAIN
the sound of the front axel is unbearable, the CLIK that produces when rotating the direction of the steering wheel is very strong. ... like the sound of the wind since it has not been It seals correctly and you can feel the sound of the wind The backup camera is completely dysfunctional at night; you can't see anything clearly at all.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11736187May 6, 2026
POWER TRAIN
Cv axles on the car has been clicking when turning and driving forward and back, they have been replaced once on once side. I’ve taken the car to the dealer ship 4 times Monday may 4 2026 was the last time I took it. It’s currently there as I’m typing this, the driver axle also locked in my once when Turing in a parking lot making loud pops. The last 3 times dealer ship said they can’t do nothing.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11736020May 6, 2026
UNKNOWN OR OTHER
The microphone for hands-free calling in the vehicle is not installed properly. It is well known that at the factory where they made these Prologues, they accidentally left the plastic on the microphone, and also did not click it into its place. The microphone is currently floating somewhere in my ceiling, sealed in a plastic wrapper. Whenever I try to use hands-free calling, nobody can ever hear me, so I have to take my hands off the wheel and eyes off the road, pick up my phone, switch it to speaker, and then I will be able to talk to people. This is a major safety concern caused by human error at the factory. It defeats the purpose of hands-free calling, increases the risk of a crash, and forces people to break the hands-free law in most states. Because it is not easy to remove panels and access the microphone floating in the ceiling, this should be recalled.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11736014May 6, 2026
SUSPENSION, LANE DEPARTURE: ASSIST, STEERING
The lane keep assist has never worked. It doesn't not keep you in the lane, it just chimes when you drift out of it. The bigger issue is the axles. I only owned the car for 1 month when the axles started loudly clicking with every turn. Honda is claiming this is just a cosmetic defect and it does not affect safety, but I don't believe that for a second. Clicking axles are NOT normal, and could only indicate signs of deterioration. Not only that, but myself and anyone else with this issue can feel that the drivability is affected. Turns and propulsion are slower as time goes on and the clicking gets louder. Honda knowingly continues to sell these cars for up to $60,000 and no longer offers a remedy for the faulty axles. They now plan to discontinue the vehicle and offer no further support for it, which is completely unnaceptable. This safety defect must be remedied as soon as possible. We should not wait until someone is dead.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11735944May 5, 2026
BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING, ELECTRICAL SYSTEM
Drop off a few days after receiving vehicle. Picked up and dropped back off the same day due to issue repeating it self after being told there was no issue. Parts were supposedly replace on one of the occasions. No real time spent on the vehicle according to invoices. 8/28/25 -9/4/25 9/4/25 - 9/15/25 9/24/25 - 10/14/25 I have brought the car in for the same problem multiple times without it being rectified. I currently have videos and pictures from when this started to this current time. There are also other customers that have the same complaints that I do. Below is a list of issues that have been going on since first complaint including continued first complaint. I do believe that this is an issue and is a danger due to the reverse camera glitching due to the screen, not being able to get out of the screen, sometimes can not leave a parking space due to the sensor says that there is something in the way where indeed there is nothing. Also can not pull out of drive way during snow due to the car automatically breaking for snow. The collision for the front is always going off when there is no need for it to go off as this can cause someone to unexpectedly stop due to this being something that is supposed to be a warning. If this could happen to the vehicle constantly without a solution then this could be connected to something much more serious. There are other issues that have gone on as well that I have slowly started to notice and pay attention to. I do believe that the amount I am paying for this car it should not have these issues with out explanation. Clearly this is common and on going. One thing can lead to another with these issues. The screen in the middle of the dashboard —- Screen goes black for no known reason Screen flashing Screen is rainbow Touch screen will not work at these times When screen is glitching you can not turn volume down or off, disconnect phone, charging port goes out. Can not back out of parking space due to sensors going off.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11735858May 5, 2026
POWER TRAIN
The driver's side CV axle has developing a clunking noise.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11735809May 5, 2026
STEERING, FORWARD COLLISION AVOIDANCE: WARNINGS, BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
Clicking noise coming from the front axles when turning either right or left. ADAS settings seem to be too sensitive. Car slams on the emergency brake when backing out of a parking spot with no obstacles in view. Forward warning system alerts occur even though there is nothing in front of the car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11735565May 4, 2026
STEERING
My 2025 Honda Prologue is experiencing a consistent knocking/cracking noise when turning the steering wheel at low speeds, particularly during tight turns such as parking or exiting driveways. The noise appears to originate from the front axle or wheel area and is most noticeable when accelerating slightly while turning. The sound can be described as a series of clicks, pops, or clunks, and occurs intermittently on both left and right turns. This issue has been widely reported in 2024–2025 Prologue models and is commonly associated with potential CV joint or drive axle defects, where owners describe similar noises occurring early in the vehicle’s life and sometimes worsening over time.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11735458May 4, 2026
STEERING, SUSPENSION
When turning, accelerating and/or decelerating I hear a clicking sound coming from the rear of my car. My initial determination is the infamous cv joint/axle clicking sound. I have a service scheduled with dealer in a couple of days (5/6/26) to review. I did not receive any error or warning messages. The problem started yesterday (5/3/26).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11735418May 3, 2026
POWER TRAIN
CV axel joints clicking, at risk of breaking
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11735106May 1, 2026
POWER TRAIN
CV joint failure/noise observed during low-speed turns. Clicking/popping sound from front axle area. Issue appears to worsen over time and may impact drivability and safety.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11734854April 30, 2026
FORWARD COLLISION AVOIDANCE: WARNINGS, STEERING, SUSPENSION
Honda (really GM) has a problem with the CV joints on the Honda Prologue. It makes a clicking noise on sharp turns at low speeds. I also randomly get forward collision system disabled while driving, this is concerning as it affects the overall safety of driving this car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11734682April 29, 2026
STEERING
CV joints make a knocking sound when turning - this is a well-known issue lacking an official recall from GM/Honda to repair
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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