Honda Prologue Complaints

972 consumer complaints on file.

#11712368January 21, 2026
STEERING
The Sound: A loud clicking, clunking, or "popping" noise coming from the front wheels. When it happens: It is most noticeable when turning the steering wheel (especially sharp turns at low speeds) or accelerating from a stop. The Issue: The Constant Velocity (CV) joints in the front axles may be defective or prone to premature wear.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11712352January 21, 2026
SUSPENSION
Car is 12 months old and we every turn left or right excel make noise cut cut cut.... Axels are not good and this has been going on the past 3 months
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11712066January 20, 2026
SUSPENSION
Clicking noise from the axel joints when turning. Already replaced once and happening again. Worried it is a safety issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11711846January 19, 2026
SUSPENSION, STEERING
When I turn my Honda Prologue wheels to the right or left and accelerate (usually all the way/full turn, but not always), I will hear clicking. I understand this has been a previously reported CV Axle joint clicking issue that I am now experiencing on my car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11711845January 19, 2026
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
The digital instrument cluster (dashboard screen) and the infotainment screen went black while I was driving. This meant I was unable to see my MHP or any critical information on my car. I was listening to music and first it stopped, then a moment later both screens went black. This lasted for 30 seconds until one came on followed by the other.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11711814January 19, 2026
SUSPENSION, STEERING
Every time I turn fully left or right there is a clicking, binding type noise. Gos away as steering is straightened. Have not gone to dealer yet because I have heard on Prologue forum web site that it is not being fixed yet, some have been in 3 to 6 times to replace cv axles, but that Honda engineering is working on a fix, ie a newly designed cv axles. Would appreciate any help on speeding up this process.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11711569January 16, 2026
STEERING, UNKNOWN OR OTHER, BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
When turning my vehicle I hear a clicking & cracking sound in the cv joints of the car. It happens in both directions. This can be a safety issue when driving if the axial or CV joints fail. It could put myself, my family & other people on the road in danger if this happens & the joints go out or fail. NO warning lights it just happened over time. the car has only 14000 miles at the time of this complaint.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11711503January 16, 2026
SUSPENSION
My honda prologue makes a loud knocking sound at every turn. Dealer says it's covered under warranty and it's the CV axle. Came in today and apparently there was a stop work order for this issue on the honda prologues. This issue has been replicated and confirmed by the dealer. This issue appeared around 2 months ago at around 12k miles. No warning lamps, no system warning, just a very loud knocking sound at every turn.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11711405January 16, 2026
STEERING
Clunking sound from front of car when turning. Dealer inspected vehicle and reported that this is a known issue related to CV joint/ axle but parts to resolve are back ordered or unavailable. Vehicle has less than 5500 miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11711383January 16, 2026
UNKNOWN OR OTHER, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
The automatic emergency barking system suddenly applies even when there are no obstructions. Happens regularly. I was almost rear-ended at a stop light by another vehicle because of the sudden application of the emergency braking system, even though there was nothing in front of me. Axel makes a loud cranking sound when making a right or let turn. Battery 'Service vehicle now' warning consistently comes on with warning to reduce acceleration even when the vehicle is not in motion.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11711324January 16, 2026
ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, STEERING
Three major problems stand out: faulty CV joints/axles that produce loud clicking or knocking noises when turning, false activations of the automatic emergency braking (AEB) system, which I had to turn off, and high-voltage system failures that can disable charging or limit performance. Other concerning issues include steering malfunctions, infotainment system blackouts, USB-C not connecting, battery not charging to 300mi range, forward collision sensor false activation, and braking anomalies.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11711293January 15, 2026
UNKNOWN OR OTHER
Both my screen and dash are off which I’m unable to see my mph or any info on my dash
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11711285January 15, 2026
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS
On 2 occasions (before a dealer initiated system update), without anyone in jeopardy of being hit in front of me, my vehicle suddenly and shockingly halted - I had no idea what was happening and thought someone hit me from behind. First instance I was at a 4 way stop sign at a complete stop with much traffic in all directions. I had ample distance in front of me. Second instance, I was driving through a green light at an intersection - again not close to hitting anyone and in control of my brakes and speed, and my car stopped - almost causing the person behind me to hit me!!! It was a busy intersection!!! My dealer said they did a system update for my vehicle this past weekend, but the same thing happened again today in a busy intersection. Additionally; the organice brake warning randomly appears on my main control panel for no reason - when I have ample clear runway ahead of me!!! I am shook and so not feel safe in this vehicle. My elderly mother in law as a passenger on one of the instances nearly had a heart attack!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11711180January 15, 2026
STEERING, SERVICE BRAKES
Vehicle: 2025 Honda Prologue Location: Sacramento, California Date of Incident: [XXX] What failed or malfunctioned The vehicle experienced a sudden loss of directional stability involving the steering system, brake-by-wire system, and electronic stability control (ESC). Steering and braking inputs did not produce proportional vehicle response. What happened While driving under normal conditions, the vehicle began drifting to the left. I attempted to steer back to the right and applied braking; however, the vehicle did not respond as expected. Electronic stability control did not appear to engage or correct the loss of control. The vehicle then deviated from its intended path, overturned, and struck a fence. The vehicle was declared a total loss. No other vehicles were involved, and no injuries occurred. Safety risk This failure created an immediate and serious safety risk. The loss of steering and braking effectiveness could have resulted in severe injury or fatality. The rollover demonstrates a critical safety concern. Warning signs No warning lights, messages, or symptoms were present prior to the failure. The event occurred suddenly without notice. Inspections The vehicle was inspected by police and insurance representatives. The manufacturer has not yet inspected the vehicle. The vehicle remains available for inspection through the insurance provider. Dealer confirmation The issue has not yet been reproduced due to the vehicle being totaled. Additional concerns The vehicle’s behavior was inconsistent with normal operation of safety-critical systems designed to maintain vehicle control. I am concerned about system performance, calibration, or possible electronic control failure. Manufacturer contact I reported this issue to Honda Customer Care by phone and requested escalation to engineering review. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11711133January 15, 2026
SUSPENSION, VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
CV joints clicking when turning Service eCall keeps coming on Warning light on next to battery range with an exclamation point over the car. The manual indicates its a system malfunction that can be related to vehicle stability assist (VSA) electric power steering (EPS). My safety has not been put at risk. I am scheduled to have the car inspected and repaired on 1/19/26.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11711103January 15, 2026
SUSPENSION
When turning the steering wheel 3/4 turn, a knocking sound is heard until the steering wheel is straightened. Suspecting CV joints.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11711101January 15, 2026
UNKNOWN OR OTHER
When using the backup camera at night you can not see as it is not bright enough. My car is brand new. I called Honda and the dealer and they said there was nothing they can do about it
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11710909January 14, 2026
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, SUSPENSION
Cv joints since 800 miles had new one put in at 9089 miles. Clicking starting happening again about 1,000 miles after repair was done. My car is currently at 12,000 miles and its worse than its ever been. I called the dealer and waiting for a call back. The next is AEB system. My car will suddenly go through all the motions of emergency braking at a stand still. I also get the beeping on the highway and there is nothing in front of me or around me
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11710880January 14, 2026
SUSPENSION, STEERING
Clicking noise from CV joints when turning left and right at 7717 miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11710585January 13, 2026
POWER TRAIN
CV shaft is clicking when turning the wheel.. 6,100 miles
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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