Honda Prologue Complaints

972 consumer complaints on file.

#11714347January 29, 2026
EXTERIOR LIGHTING
The backup camera is almost useless at night. Either the backup lights are not bright enough, or the camera is not sensitive enough in low light so that you are essentially blind when reversing at night.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11714343January 29, 2026
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
Every day when backing out of the driveway the car activates the rear emergency breaks as it “sees” my neighbors parked truck across the seat. At no point is my car anywhere near th parked truck. Also, the emergency brake activates multiple times.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11714338January 29, 2026
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
Vehicle is unable to charge. Dealer inspection confirmed damage to the charging coupler/receptacle. Charging port shows burn marks and electrical damage. Dealer recommended replacement of the drive motor battery charger receptacle. Vehicle has no diagnostic trouble codes. No accidents, no misuse, no aftermarket equipment. Failure occurred during normal home charging. Honda dealer and Honda USA denied warranty coverage. This defect prevents vehicle operation and presents potential electrical and fire safety risk.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11714324January 29, 2026
STEERING
I am reporting a recurring mechanical issue with my 2024 Honda Prologue. When turning the steering wheel at low speeds (specifically during parking maneuvers or U-turns), there is a loud, metallic clicking and popping noise coming from the front axle area. This symptom is consistent with a premature failure of the CV joints or the half-shafts. This issue is creating a safety concern regarding the structural integrity of the drivetrain while operating the vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11714219January 29, 2026
STEERING
The steering started clicking or clunking noise when hard turning left and right at about 9,000 miles. Took to the dealership and they acknowledged being able to easily replicate the problem, inspected for damage, did not see any. They returned the vehicle with no fix as advised by Honda at this moment for this problem. It appears to be a larger problem under investigation and I was told that it has been noted and we will need to wait for a resolution to the issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11714180January 29, 2026
SUSPENSION
I have just over 8,000 miles, and now when I turn left or right there is clicking sounds coming from the front suspension (left tire area when turning left, right tire area when turning right). I've had the vehicle (bought used) for about 1500 miles now. I don't notice anything other than the clicking sound, but I'm afraid that there might be more wrong with the suspension. I plan on going to the dealer to look at it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11713941January 28, 2026
POWER TRAIN
CV Axle makes a clicking noise whenever vehicle is making a turn from initial stop to acceleration. Vehicle started making noise at or around 7k miles from taking New Car Delivery.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11713892January 28, 2026
SUSPENSION
The front suspension (CV joint or drive shaft) makes a clicking/popping/knocking noises when turning right and left from a standstill. The car has 15,000 miles. The noise started around 10,000 miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11713829January 28, 2026
POWER TRAIN
The CV joints began clicking when turning at low speed and were repaired under warranty by the dealer. Dealer warned this is happening with lots of Prologues and might recur. Now approaching 7000 miles and the problem is occurring again, requiring further service. It doesn't appear that the replacement/fix is actually better, so the problem just keeps happening.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11713598January 27, 2026
SUSPENSION
Front axel joint needs to be replaced, dealer unable to replace as was told No part exists.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11713558January 27, 2026
VEHICLE SPEED CONTROL, FUEL/PROPULSION SYSTEM, ENGINE
During a normal commute on the highway, the vehicle suddenly lost all engine power and stalled in the middle of high speed traffic. The vehicle could not exceed 8 mph while attempting to pull to the side of the road for safety. There were no warning lights (other than a low tire pressures - normal for cold days) and no error messages. The car was unable to get started for about 10 minutes. Eventually, the engine started and the vehicle was able to make it back to our residence. The battery was near 55% at the time of the incident (out of a maximum of 80% recommended charge) In terms of safety, this was a near fatal incident, as suddenly losing power and stalling in the middle of the highway during high speed traffic and snowy conditions could have been devastating.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11713216January 25, 2026
STEERING
Problem with the CV joints on the Honda Prologue, clicking noise when you turn the vehicle. Honda replaced the defective part first time this happened but now it's back again, and it's only one year since I leased the car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11713192January 25, 2026
POWER TRAIN, SUSPENSION, WHEELS
It's a noise coming from the front of both tires; it's a very, very unpleasant noise that's a little frightening because it's in the suspension area of the tires, and it sounds like something could break. The noise is also very loud and quite annoying. It's uncomfortable to drive with that noise all the time; it's constant when turning left or right. I'm trying to figure out if it's a manufacturing defect or something that can be fixed. I've already taken it to the dealership twice to report this problem, and they tell me it's normal, that the car is supposed to make that noise, but I don't think it's normal. I need an answer to my problem before I can talk to my lawyer because I don't think this is normal. It's a new truck; I don't think this is normal.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11713070January 24, 2026
STEERING
There is a clunking, clicking or ratcheting noise when turning left or right. Reported issue to dealer multiple times. They replaced a CV axle on one side, but shortly after the other the noise came back. Dealer mechanic stated that Honda acknowledges the issue but there is not a fix at this time because spare parts have the same defect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11712982January 23, 2026
STEERING
Clicking coming from Axle when making sharp turns left or right, Took to Honda dealership and was told there is no fix for this issue currently and it would be something i have to live with.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11712785January 22, 2026
STEERING, ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
First of all, my Honda app took me a month to get into and sign in due to app issues which are very annoying and when I drive my car and turn the wheel, it makes axel sounds my screen shut off on me. One time I got a high voltage system warning the battery drains out quick. The door hits the other door every time you open driver side
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11712761January 22, 2026
POWER TRAIN, STEERING
The cv joints on both sides are clicking
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11712759January 22, 2026
STEERING, POWER TRAIN
The CV joints are clicking on both sides of the vehicle
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11712541January 21, 2026
POWER TRAIN
When you turn left or right, there a cracking sound from the front axel.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11712451January 21, 2026
VEHICLE SPEED CONTROL, POWER TRAIN
I wanted to register a complaint on an issue we have experienced in our 2024 Honda Prologue EX Elite with the "CV axles." This vehicle was sold to us with like-new mileage and was also certified, pre-owned by Honda. Symptoms of the problem were knocking sounds heard from the lower, front section of the car when accelerating from a stop and turning at the same time. It was first noticed around 4000 miles and diagnosed by the local Honda dealer at around 7300 miles. Based on many blog postings about consumer experiences with this issue, I believe it would have been difficult for Honda to unknowingly sell this car with this as a design defect, and it does not have a fix other than replacing with the same part which is prone to failure. Again, this claim can be backed up by many other consumer postings which reference defective CV axles being replaced multiple times. We would have made a wiser decision on purchase selection and are now concerned about resale value of the car. We are asking for your help in a recall mandate after evaluating the problem for Honda Prologues and GM vehicles using the same platform.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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