Honda Passport Complaints

1,683 consumer complaints on file.

#11714411January 30, 2026
ELECTRICAL SYSTEM, ENGINE
The starter failed to start the car due to what is described as a "frozen starter". A TSB exists for Honda where the problem is acknowledged, TSB 23-023. This left me stranded in the cold on 1/26 and 1/27. Many other drivers of similar vehicles have reported this problem in the past week. The problem is uniquely and disconcertingly dangerous as the problem impacts drivers who are in freezing conditions which can be inherently life-threatening if a known issue exists with a "frozen starter", this problem cannot be rectified by vehicle maintenance, for example, having a new battery or jump starter does not fix the problem. This problem strikes drivers in freezing and life-threatening conditions and is inherently unsafe and hazardous. The vehicle has not been inspected as Honda would not honor rectifying this issue for an "out of warranty" vehicle despite widespread concern. There were no warnings or messages prior to the problem. They first appeared in freezing cold after a precipitation event.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11714354January 29, 2026
POWER TRAIN
WHEN ATTEMPTING TO MERGE ONTO A SECONDARY ROAD AFTER EXITING THE INTERSTATE ENGINE POWER WASNT THERE AND THE CAR FELT AS IT WAS GOING TO EVENTUALLY JUST DIE. THIS HAPPENED WHEN THE CAR HAD BEEN DRIVEN OVER 50 MILES, SO IT WAS AT OPERATING TEMP.. REMOVING FOOT OFF THE THROTTLE AND REALPPLYING SEVERAL TIMES HAD THE CAR RETURN TO FULL POWER. LUCKILY, FOR THIS INCIDENT, TRAFFIC WAS LIGHT AND THE MERGE LANE WAS LONG. SO FAR THIS HAS OCCURED TWICE IN THE MONTYH OF JANUARY 2026.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11713610January 27, 2026
POWER TRAIN
Our vehicle experienced total transmission failure with no warning while I was driving on a narrow country road. The car shifted into neutral, and I was unable to go anywhere, so I sat in the middle of the road with hazard lights on in a state of panic. We had the car towed to a nearby Honda dealership and were informed of the transmission failure, which was identified through a diagnostic test. Codes that failed were listed as: P0730; P0700; P07A6; P07A8; P07A4. I have owned the car for one year and three months (purchased October 2024 for $34,000). I am being told it is just past the power train warranty, and Honda is not offering any assistance in covering the repair cost - $10,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11713500January 26, 2026
POWER TRAIN
During a winter storm in approximately 10°F weather, my vehicle became immobilized due to a no-start condition. The starter initially engaged and cranked the engine several times, then failed and would only free-spin without turning the engine. After this occurred, the vehicle could not be shifted into neutral because it is equipped with an electronic shift-by-wire transmission. The only method to move the vehicle requires a proprietary Honda mechanical neutral-release tool (07AAA-TZ3A100). This tool was not supplied with the vehicle, was not available to the owner or responding tow operators, costs over $200, and local Honda dealerships do not carry it in stock. As a result, it was not possible to obtain the tool in an emergency situation. Two flatbed tow trucks responded. Both operators stated the only way to load the vehicle would be to drag it while locked in park, which would likely cause damage to the transmission, drivetrain, or tires. This was not a safe or acceptable option. As a result, occupants were stranded from approximately 1:00 PM until 6:30 PM in 10°F weather with no heat, because the vehicle could not be moved. A single common mechanical failure should not render a vehicle completely immobile with no accessible emergency override. Requiring a costly, proprietary tool that is not provided with the vehicle and not available to dealers or emergency responders creates a serious safety risk due to cold exposure and inability to move or clear the vehicle during emergency conditions.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11713498January 26, 2026
LANE DEPARTURE: BLIND SPOT DETECTION, UNKNOWN OR OTHER
The push button gearshifting. I have accidentally hit reverse about 100 times since I’ve owned this car in six months. It ended up in a rear end collision with a parked car. Then when I tried to drive forward, I backed up again. The first time was intentional backing and I didn’t see the car behind me… the second time I was attempting to drive forward and I hit the reverse button again. It was instinctual. I hit the car twice.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11713248January 25, 2026
UNKNOWN OR OTHER, EXTERIOR LIGHTING
I am reporting a serious nighttime visibility and driver-assistance safety issue with my 2025 Honda Passport. During evening driving, approximately 60% or more of the upper portion of the windshield appears blacked out or severely dimmed, significantly impairing forward visibility. This condition worsens on downhill grades, where an even greater portion of the windshield darkens. Visibility improves when high beams are manually activated; however, driving continuously with high beams is unsafe and inappropriate. This creates an unreasonable risk of collision, particularly on unlit roads and downhill grades, as pedestrians, road curvature, and hazards are difficult or impossible to see without improper use of high beams. In addition, multiple ADAS systems operate erratically. Adaptive cruise control delays braking on downhill grades until the vehicle accelerates approximately 9–10 mph above the set speed, delays acceleration after braking and resuming, and disengages with minor steering inputs. Automatic high beams operate inconsistently. These issues persist despite recalibration. The condition has existed since early ownership and continues at approximately 20,000 miles despite multiple service visits. A Honda field technician confirmed all systems were calibrated but did not perform a nighttime drive. A dealership shop foreman conducted a nighttime drive but did not share findings, and I was told he was unavailable and had already spent “enough time” on the vehicle. My initial service record included the notation “do not diagnose.” I was initially told the dealership had never encountered this issue; later I was told they had seen it on other vehicles but did not know how to fix it. A dealership-recommended nighttime comparison drive with a 2026 Honda Passport did not exhibit these issues. I also regularly drive a 2024 Honda CR-V that shows none of these nighttime visibility or ADAS problems.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11711261January 15, 2026
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Was driving 47 mph at 12:35 EST on a clear sunny day and car braked automatically. No car in front of me.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11710939January 14, 2026
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS
Front camera that is needed for all of the lane sensing, Cruise control, lane keep assist malfunctions. This camera is needed to operate all of these safety systems. I’ve seen many blogs with drivers saying they have a similar issue. The fix is $1800.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11711008January 14, 2026
ELECTRICAL SYSTEM, ENGINE
Car shuts down and does not restart. Also goes to neutral and does not allow car to be steered. Also seems to be related to auto restart.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11710381January 12, 2026
FUEL/PROPULSION SYSTEM, ENGINE
During a normal drive we came to a stoplight, seconds after stopping, an emissions alert displayed along with transmission and VSA (I think). Upon seeing these codes I began to drive into a gas station and the vehicle barely moved with little power. We were able to park about 40 feet away and the vehicle would not move any further. This sounds similar to the existing recall but this model year is not included. I had to have the vehicle towed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11709507January 7, 2026
SERVICE BRAKES
While driving at highway speeds, I experienced multiple loud, intermittent double-knocking noises within a short period of time, followed by an additional grinding/rotational noise at low speeds. These noises were abnormal and raised immediate safety concerns, prompting me to bring the vehicle to a dealer that day. During inspection and test driving, the noise condition was confirmed. Further inspection revealed that a front brake caliper (flange) bolt was missing, and the brake caliper had shifted out of position. This bolt is a critical fastener that secures the brake caliper to the brake assembly and is available for inspection through service records. This condition posed a serious safety risk, as a shifted or unsecured brake caliper could result in reduced braking performance, brake failure, or wheel lock-up, potentially endangering vehicle occupants and other road users. The issue was confirmed by an authorized Honda service center, and the vehicle was inspected by manufacturer-authorized personnel. The vehicle was repaired at no charge by reinstalling the correct hardware and restoring the brake caliper to its proper position. One week later, I have come to find out this is a known issue, and Honda has issued a Technical Service Bulletin (TSB) for 2023–2024 Honda Passport vehicles addressing loose or missing front brake caliper/flange bolts. I never received a recall notice or voluntary letter from Honda notifying me this might be an issue or to have it inspected. No warning lights or messages appeared prior to the incident; the only symptoms were the knocking noises at highway speeds and grinding noise at low speed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11708947January 5, 2026
SUSPENSION, STEERING, POWER TRAIN
Vehicle has 11,500 miles on it and constantly pulls to the right. Pulls harder under hard acceleration, requiring steering correction when accelerating hard and again correcting when backing off the accelerator. Have had to dealer multiple times. They claim they can't fix. Correcting to the left under load and back to the right can cause car to weave at highway speeds and cause it to be unstable. Car is available for inspection upon request.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11708356January 2, 2026
SEATS
When AUTO climate control is enabled, the vehicle disables manually selected heated seat settings without driver consent. This requires repeated driver interaction to restore seat heat while driving. AUTO climate should regulate fan speed and airflow only, not override manual seat heater controls. The behavior creates unnecessary driver distraction and removes expected manual control of interior comfort features.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11708113December 31, 2025
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS, LANE DEPARTURE: WARNING
The lane keep assist camera internally faulted and intermittent tries to work but will immediately fault out. Lights will show for adaptive cruise, lane departure, and collision avoidance. Code shows internal fault and is shown in bulletin to replace. Happened begining of 2025 like most other people.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11707211December 27, 2025
EXTERIOR LIGHTING
Condensation has appeared inside the assembly with no visible signs of cracking or damage. Only one headlight is affected
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11706032December 19, 2025
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS
At random times, the dashboard will show "BRAKE" repeatedly when there is nothing obstructing the road or any other vehicles nearby. We have also experienced at least a half dozen times when the car will flash that and engage the brakes stopping us in the middle of traffic. The braking is abrupt and will yank you harshly in the seatbelt. I have taken it to the dealership twice and Honda has said nothing can be found in the computer and "the next time it happens to take a pic or video". That is impossible to do and is now happening enough where I considering getting rid of the vehicle but hate to pass that on to another person. When happening in traffic, I cant imagine explaining to emergency response that I was rear ended when the car smashed on the brakes but Honda has no way of confirming that. I dont know what else to do and am grateful to see others are experiencing this and informing you all of this safety issue!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11706181December 19, 2025
POWER TRAIN
The auto stop/start feature caused my vehicle to stall in the middle of the road. I had stopped at an intersection and just as the engine shut off, traffic cleared and I went to accelerate, and the engine shut off completely. I had to shift to Park to start the engine.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11705925December 18, 2025
ELECTRICAL SYSTEM
Was at a red light and the car just shut off. NOTHING! After about 5-10 seconds I pushed the start stop button and it hesitated for a few seconds and I let go and then tried it again. It hesitated and then came on. No problem the rest of the day. I have had the car for a year and zeo issues with the. My Mother had it for 3 years previously and she never had the issue. The battery is good (and only 1 year old) because I put it on my tester a few months ago. 70,000 miles. I looked up the symptoms and found that this has been an on going issue for a few years. NOT NEW. I reached out to Honda and they said I have to have it diagnosed and pay for it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11705102December 15, 2025
ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: WARNINGS, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Forward collision, Adaptive cruise control and all enhanced safety features related to the camera and front of vehicle sensor stopped working. Vehicle warning lights and messages do light up for every start. Only option has been to have a $2,500 repair bill for a 6 year old vehicle to install a new camera system by the dealer. This a well known manufacturer issue among owners. Infotainment system is losing network connections and completely going black. The system is only available for brief stretches after restarting the vehicle and will go black while driving. There is a known recall for the coaxial cable (MOST connection loss) but apparently my vehicle is not part of this recall. Again this is a well known manufacturer issue with this year and model vehicle. Appears to be a wiring harness issue or improper wiring installation by manufactuer.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11704578December 11, 2025
ENGINE
At approx. 5 years of age & 67,500 miles, the engine began to make rattling or ticking noises that were in sync with engine speed (RPM). Within 1 day of noting the noise, I took the first available appointment to bring the vehicle to my local Honda dealership, Napleton Honda in Loves Park, IL. Napleton Honda diagnosed the issue as "rod knock" due to failing connecting rod bearings. The dealership advised that the only recourse is to replace the engine. Honda Motor Corp (manufacturer) was notified by me about the issue, but they declined to make any substantive effort to assist with the repair costs despite the fact that the issue is increasingly known and documented as per NHTSA campaign # RQ24013
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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