Honda Odyssey Complaints

12,890 consumer complaints on file.

#11080275March 19, 2018
FUEL/PROPULSION SYSTEM
WHEN DRIVING BETWEEN 20-30MPH, MY VEHICLE CONVULSES DURING A GEAR SHIFT, EVERY TIME I SWITCH FROM 2ND TO 3RD GEAR. CURRENT VEHICLE SERVICE BULLETIN EXISTS. 17-044 AND 17-043 ISSUED ON 2-28-2018. NO WARRANTY OFFERED AFTER 60,000 MILES. I'M CURRENTLY AT 67, 700. NO ASSISTANCE BEING OFFERED BY HONDA OR AUTHORIZED DEALER. IF SERVICE BULLETIN DOES NOT GOOD THE ISSUE, HONDA RECOMMENDS TRANSMISSION REPLACEMENT!! AS A CONSUMER, I FEEL THIS IS A SAFETY CONCERN WITH SUCH LOW MILEAGE AND FEEL HONDA IS RESPONSIBLE FOR THE REPAIRS, NOT THE CONSUMER. TO ISSUE A TSV MEANS THEY KNOW THIS IS A KNOWN ISSUE IN MULTIPLE VEHICLES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11079813March 16, 2018
UNKNOWN OR OTHER
VSA RECALL.. I TOOK MY VEHICLE IN A COUPLE YEARS AGO ABOUT THIS RECALL AND NOW THE LIGHT COMES ON HERE AND THERE AND THE VEHICLE DON'T HAVE TO BE IN ROLLING ACTION. I WAS TOLD IT WAS A SOFTWARE RECALL BUT NOW THE LIGHT COMES ON HERE AND THERE. I WOULD LIKE FOR SOMEONE TO LOOK INTO THIS MATTER AND CONTACT ME.,
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11079864March 16, 2018
UNKNOWN OR OTHER
CASE # 11078950 COULD YOU CANCEL THIS CASE? I RECEIVED A GOOD ANSWER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11079488March 15, 2018
STRUCTURE:BODY, ELECTRICAL SYSTEM
ON JULY 15, 2017 WE WERE LOADING THE VAN FOR VACATION AND THE PASSENGER SLIDING DOOR FELL OFF, LANDING ON MY 14 YEAR DAUGHTERS LEG/FOOT. ON AUGUST 28, 2017 MY SON WENT TO UNLOCK THE VAN AND PRESSED THE SLIDING DOOR OPENER BY ACCIDENT, THE PASSENGER DOOR AGAIN FELL OFF. THE DOOR FELL OFF ON TOP OF MY 8 YEAR OLD SON. THE KIDS WERE THEREFORE LATE FOR THEIR FIRST DAY OF SCHOOL. WHEN THE DOOR FELL OFF, IT BENT THE TRACK AND SCRATCHED THE WHOLE PASSENGER BACK SIDE OF MY VAN. WHILE MY DAUGHTER AND I TRIED PUTTING THE DOOR BACK ON THE DOOR SLIPPED OUT OF THE TRACK AGAIN AND DAMAGED THE FRONT PASSENGER DOOR, DENTING THE BOTTOM OF THE FRONT PASSENGER DOOR. THAT AFTERNOON I WENT TO THE HONDA DEALER IN GRANDVILLE MICHIGAN AND TALKED TO RANDY HOWES. HE REFUSED TO LISTEN TO ME AND DIRECTED ME TO LOOK IN THE MANUAL AND CONTACT HONDA. SO I CALLED THE 1-800 NUMBER IN MY MANUAL. I RETOLD WHAT HAD HAPPENED AND WAS TOLD THIS WAS A SERIOUS INCIDENT AND THAT I WOULD HEAR BACK WITH IN 2 DAYS. AFTER A WEEK A BEGAN CALLING AGAIN, I FINALLY RECEIVED A CALL BACK FROM RIO WARDANA FROM HONDA. I RETOLD HIM AGAIN WHAT HAD HAPPENED AND TOLD HIM I WANTED THE DOOR FIXED AND THE DAMAGED FIXED THAT THE DOOR CAUSED. HE WAS VERY DISRESPECTFUL AND TOLD ME HE HAD NEVER HEARD OF ANY DOOR FALLING OFF A HONDA VAN. I INFORMED HIM OF THE 100S OF COMPLAINTS ON LINE BUT HE REFUSED TO LISTEN. I WAS TOLD THE DOOR FALLING OFF WAS MY FAULT AND NOT HONDAS. I ASKED HIM WHAT TO DO BECAUSE THE OTHER DOOR WAS ACTING FUNNY AS WELL. HE SAID TO USE THE HATCH BACK DOOR FOR ENTERING IF I NEEDED TO AND HE HUNG UP ON ME. I HAVE BEEN BATTLING HONDA EVER SINCE AND CAN GET NO WHERE. MY DOOR IS NOT DANGEROUS. I CANNOT HAVE MY CHILDREN NEAR IT WITH THE FEAR OF IT FALLING OFF AGAIN AND I CAN FIND NO ONE TO HELP ME WITH THIS CASE. PLEASE TELL ME WHAT TO DO TO HOLD HONDA ACCOUNTABLE FOR THEIR VEHICLE SAFETY CONCERN!!
Crash:
No
Fire:
No
Injuries:
2
Deaths:
0
#11079154March 14, 2018
SEAT BELTS
I WAS INVOLVED IN AN ACCIDENT WHERE MY CHILDREN'S AND MY SEATBELTS WERE DEFECTIVE. MY CHILDREN'S CARSEATS WERE NOT SECURE AND UPON IMPACT JILTED FORWARD. MY SON AND DAUGHTERS HEADS HIT THE HANDLE ON THE SEAT DIRECTLY IN FRONT OF THEM. HONDA SENT OUT THEIR TEAM OF TECHNICAL SPECIALIST WHO INSPECTED THE VAN AND SAID THE SEAT BELTS DIDN'T WORK BECAUSE NO-ONE USED SEATBLELTS. HOWEVER THE POLICE AND FIRST RESPONDER ARE THE ONES WHO UNBUCKELED MY CHILDRENS SEATS AND IT IS IN THE REPORTS EVERYONE WAS RESTRAINED. I'M CONCERNED BECAUSE NO RECALL OR WARNING HAS BEEN SENT OUT TO OTHERS.
Crash:
Yes
Fire:
No
Injuries:
3
Deaths:
0
#11078837March 13, 2018
ENGINE
ENGINE DAMAGE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11078859March 13, 2018
SEATS
WE WERE NOTIFIED ON 12/202016 ABOUT THIS SAFETY RECALL FOR THE SECOND ROW OUTBOARD SEATS IN OUR HONDA ODYSSEY. WE CONTINUE TO CHECK ON THE RESOLUTION AND THE STATUS WITH HONDA CONTINUES TO BE "UNRESOLVED, REMEDY NOT YET AVAILABLE". THIS IS UNSAFE AND CONTINUES TO BE OUR BURDEN TO SPEND TIME ON THIS WITH NO RESOLVE OFFERED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11078904March 13, 2018
VISIBILITY/WIPER
STARTED VEHICLE IN DRIVEWAY MONDAY 3/12/17, OUTSIDE TEMP APPROXIMATELY 37* WITH RAIN. TURNED ON WIPERS, FRONT AND REAR. TURNED ON DEFROST FRONT AND REAR. IMMEDIATELY REAR HATCH WINDOW SHATTERED, GLASS ALL FELL INTO REAR COMPARTMENT BEHIND 3RD ROW SEATS. HAD NOT EVEN YET PUT VEHICLE INTO GEAR TO BACK UP. VEHICLE HAD NOT BEEN MOVED AT ALL. HAD USED WIPERS PREVIOUSLY WITH NO ISSUES. THERE WAS NOTHING TO INDICATE ANY PROBLEMS WITH THE REAR GLASS BEFORE IT SPONTANEOUSLY SHATTERED. PHOTOS WERE TAKEN NEXT DAY AFTER HAVING PULLED VEHICLE INTO GARAGE OVERNIGHT TO KEEP FROM WATER DAMAGE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11078923March 13, 2018
UNKNOWN OR OTHER
EXHAUST CATALYTIC CONVERTER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11078910March 13, 2018
SEATS
TL* THE CONTACT OWNS A 2015 HONDA ODYSSEY. THE CONTACT WAS CONCERNED THAT THE VEHICLE WAS UNSAFE TO DRIVE DUE TO RECEIVING A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 17V725000 (SEATS). THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. WILDE HONDA SARASOTA (7333 S TAMIAMI TRAIL, SARASOTA, FL 34231, (941) 923-3413) CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11078950March 13, 2018
ENGINE, POWER TRAIN
SERVICE BULLETIN 13-081. CEL (1/7/16) : CYLINDER 3 COIL R/R WITH SPARK PLUG ( OTHER SHOP - PAID $166.75 ) CEL (3/11/16) : P2422EVAP CANISTER CAME UP FOR SAME SYMPTOM (HONDA SAID CODE IS NOT P0303 - PAID $1722.86) CEL (7/18/17) : P0303 MISFIRE NO.3 CYLINDER (AUTOZONE) CEL (7/18/17 - 10 MIN FROM AUTOZONE) - P0353 NO3 CYLINDER IGNITION COIL CIRCUIT CAME UP (HONDA - PAID $255.41 ; HONDA SAID CODE WAS NOT BETWEEN P0301 TO P0304 SO I HAD TO PAY FOR IT - THEY DO NOT CARE WHAT AUTOZONE SAID ) RECEIVED SEVERAL TIMES WARNING WHEN I GO AND CHANGE ENGINE OIL FROM THE SHOP THAT I DO NOT HAVE ANY LEFT OVER OIL IN THE TANK. CEL (3/5/18) : FOUND OUT CAR HAS A MISFIRE ON CYLINDER 4 AND RING ON CYLINDER 4 IS LEAKING (OTHER SERVICE - GOT A SUGGESTION TO GO HONDA DEALER TO CHECK) MADE AN APPOINTMENT AT HONDA DEALER ON 3/8/18 WITHOUT CEL. TECH SAID NO CODE IN PCM FI SYSTEM. HE SAID HONDA CODE IS DIFFERENT FROM ANY OTHER SHOP, SO THEY ONLY FOLLOW WHAT HONDA'S COMPUTER SAYS.(MY OPINION IS THAT WHAT IF THEY DEBUG THEIR SOFTWARE AFTER LOST SETTLEMENT NOT TO SHOW CODE P0301 TO P0304 AND SHOW LITTLE DIFFERENT CODE FOR CUSTOMER'S RESPONSIBILITY - WHAT IF ALL OTHERS SAY P0303 ; ONLY HONDA COMES UP WITH DIFFERENT CODE) TECH SAID IF I DO NOT PAY FOR IT, HE DOES NOT EVEN LOOK AT IT. HE SAID HE DOES NOT WANT TO DO ANYTHING ON THE ENGINE WHICH HAS 184,000 MILES ON IT IF HONDA OR I DO NOT PAY (IT'S 2013 ODYSSEY) HE TOLD ME THIS FOR THE OIL LEAKING WHICH EVERY CAR BURN A QUART OF OIL EVERY 1,000 MILE, SO I HAVE TO CHECK OIL LEVEL ALL THE TIME. HE SAID WHEN I HAVE ANOTHER CEL ON, JUST COME TO HONDA TO CHECK. (DO NOT GO ANY OTHER SHOP OR BRING CODE FROM OTHER SHOPS - HE IS NOT GOING TO AGREE ON ANY OTHER SHOP'S CODE OR COMMENT) MY WORRY IS THAT IF OTHER SHOPS SAY P0303 OR P0304, AND HONDA SAYS DIFFERENT CODE WHICH MAKE I PAY FOR IT. WHAT'S GOING TO HAPPEN?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11078637March 12, 2018
ELECTRICAL SYSTEM
THIS IS A FOLLOW-UP OF MY COMPLAINT NUMBER 11076339. ON THAT COMPLAINT I FORGOT TO REPORT THAT ON 2/18/18 AFTER A LONG WEEKEND AWAY AND NOT DRIVING THE VAN FOR 4 DAYS, WHEN I TRIED TO START IT THE BATTERY WAS COMPLETELY DEAD. I HAD TO CONTACT MY INSURANCE (GEICO) WHO DISPATCHED A TOW TRUCK TO JUMP START MY VAN. SINCE THEN ALMOST EVERY TIME I START OR TURN OFF THE KEY TO MY VAN IT TELL ME "BAT LOW'. I CONTACTED THE DEALER AND AGAIN THEY TELL ME THAT THE VAN WORKS AS DESIGNED, THAT I NEED TO DRIVE THE VAN EVERY DAY FOR LONG RIDES. THIS IS NOT ACCEPTABLE. HONDA NEEDS TO RECALL THESE 2011 ODYSSEYS AND RECTIFY THE PROBLEM. THANK YOU IN ADVANCE FOR YOUR ASSISTANCE WITH THIS MATTER. [XXX] THE CONSUMER REQUESTED AN UPDATE. *JS PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11078678March 12, 2018
SEATS
TL* THE CONTACT OWNS A 2014 HONDA ODYSSEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V725000 (SEATS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED PAGE HONDA OF BLOOMFIELD AT (248) 333-3200 (1819 S TELEGRAPH RD, BLOOMFIELD HILLS, MI 48302) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11078718March 12, 2018
FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
I HAVE HAD TRANSMISSION PROBLEMS AND FUEL PUMP PROBLEMS . HAD THE TRANSMISSION FIXED TWICE IN THIS VAN TWICE. AND NOW CAR IS JERKING AND MECHANICS SAY IT'S THE FUEL PUMPL I HAD NOTHING BUT PROBLEMS WITH THIS VAN NOT OPERATING BEEN TAKING IT TO MECHANICS THEY TELL ME IT'S THE TRANSMISSION I GET A USED ONE PUT IN AND NOW VAN JERKS AND STALLS MECHANICS FIX SENSOR IT DOESN'T WORK CHANGE FUEL PUMP THIS VAN HA BEEN NOTHING BUT PROBLEMS AND AFTER RESEARCHING I FIND OUT THERE HAVE BEEN TRANSMISSION PROBLEMS WITH THESE CARS AND DOESN'T LOOK LIKE THERE HAS BEEN A RECALL ON THE TRANSMISSION BUT A LOT OF COMPLAINTS ON 2002 ODYSSEY'S.I SPENT ALL KINDS OF MONEY ON TRYING TO GET THIS VAN FIXED. FOR THE LAST 7-8 MONTHS. I WAS DRIVING THE CAR STARTED HAVING PROBLEMS SO IT TOOK IT TO TWO MECHANICS THEY TOLD ME FIRST IT WAS THE TRANSMISSION I HAD A USED TRANSMISSION PUT IN THAT HAD 60;000 MILES ON IT THE SECOND INCIDENT DRIVING THE VAN ON HIGHWAY 60MPH THE CAR STARTED JERKING AND STALLING. FINALLY HAD THE CAR TOWED TO MECHANIC THEY COULDN'T FIX IT AND SENT IT TO A DEALER . THIS CAR HAS BEEN NOTHING BUT PROBLEMS. APOX DATE STARTED HAVING PROBLEMS JULY 2017
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11078532March 11, 2018
ENGINE
SECOND REPORT OF SAME. HONDA LOOKED AT PROBLEM BUT CLAIMED CANT FIX WITHOUT COMPUTER REPORT. ENGINE ACCELERATED DANGEROUSLY WHILE IDLING FIVE TIMES AFTER EACH TURN OFF IN A PHARMACY DRIVE IN LINE. HAPPENED MARCH 9,, 9:30 AM 7TH SERIOUS INCIDENT TRYING TO FILM BUT HAVE NOT YET SUCCEEDED DUE TO PANIC AND PROXIMITY OF CAMERA WHICH WIFE ALWAYS MOVES. CAR WAS STATIONARY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11078540March 11, 2018
STRUCTURE:BODY
THE PAINT ON ROOF IS DISAPPEARING I THINK FROM WIND FRICTION STARTED HAPPENING AT 40000 MILES AND HAS GOTTEN WORSE ONLY HAVE 60000 MILES AND WE TAKE CARE OF IT- IT SHOULD STILL LOOK LIKE NEW
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11076810March 8, 2018
SERVICE BRAKES, UNKNOWN OR OTHER
COMING DOWN MCDONALDS PASS, THE VAN WAS GOING FASTER THAN I WANTED, 50 OR 60 MILES PER HOUR SO I TAPPED THE BRAKES TO SLOW DOWN ON CLEAR BLACKTOP, NO ICE. WHEN I DID,THE FRONT END WHEELS SHIMMIED EACH TIME I TAPPED THE BREAKS. IT SCARED ME, BECAUSE IF IT HAD BEEN ICY, I COULD NOT HAVE SLOWED DOWN AT AN APPROPRIATE SPEED TO GET TO A SAFER SPEED. I WAS ABLE TO EVENTUALLY SLOW DOWN, BUT THE FRONT END KEPT SHIMMYING EACH TIME I TAPPED THE BRAKES GOING DOWN THE STEEP HILL AND THERE WERE CURVES IN THE ROAD AS WELL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11076913March 8, 2018
SERVICE BRAKES
THE BRAKE SENSOR ON HONDA ODYSSEY WORKS ERRATICALLY. IT CAUSED AN ACCIDENT FOR ME AS THE SENOR NEVER WORKED EVEN THOUGH MY CAR REAR ENDED ANOTHER VEHICLE
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11076677March 7, 2018
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2011 HONDA ODYSSEY. WHILE OPERATING THE VEHICLE, THE "CHECK CHARGING SYSTEM" AND "LOW BATTERY" SENSOR INDICATORS ILLUMINATED AND THE VEHICLE SUDDENLY SHUT OFF. THE VEHICLE WAS TAKEN TO JEFFREY HONDA (30800 GRATIOT AVE, ROSEVILLE, MI 48066), BUT THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 103,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11076339March 5, 2018
ELECTRICAL SYSTEM
HAVE A BRAND NEW BATTERY AND EVERY TIME I START OR WHEN I TURN OFF THE VAN IT TELLS ME "BAT LOW". THE DEALER ALSO REPLACED THE BATTERY SENSOR BUT THE PROBLEM DID NOT GO AWAY. I TOOK VAN SEVERAL TIMES TO DEALER BUT THEY SAY: THE VAN RUNS AS DESIGNED, BUT, HOW IRONIC, IT COULD NOT PASS THE NYS INSPECTION.THEY TOLD ME TO DRIVE IT FOR 60 MILES AT HIGH SPEED AND HOPEFULLY IT WOULD THEN PASS INSPECTION. IT DID. THERE IS A DESIGN FAULT WITH THE ELECTRIC SYSTEM AND HONDA REFUSES TO ADDRESS THE PROBLEM. DID SOME RESEARCH ONLINE AND A LOT OF OTHER PEOPLE HAVE THE SAME PROBLEMS WITH THEIR 2011 HONDA ODYSSEY. ATTACHED IS THEIR SERVICENEWS ARTICLE OF FEB 2011 OUTLINING THE PROBLEM. THE DEALER FOLLOWED THE DIRECTIONS BUT THE PROBLEM PERSISTS. HONDA NEEDS TO CORRECT THE PROBLEM ONCE AND FOR ALL. THANK YOU. THE CONSUMER REQUESTED AN UPDATE. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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