Honda Odyssey Complaints

12,890 consumer complaints on file.

#11076078March 3, 2018
ENGINE
CONFIGURED WITH 1 CHAIR BEHIND DRIVER AND ALL OTHER REAR SEATS REMOVED OR FOLDED DOWN. PAYLOAD CONSISTED OF MYSELF (DRIVER), SPOUSE, 4 GREAT DANE DOGS (550 LBS.), DOG FOOD AND GROCERIES. NO CELLPHONES ACCESSIBLE OR IN USE AND ALL VEHICULAR ENTERTAINMENT FUNCTIONS SWITCHED OFF. ABOUT 4:00 PM THURSDAY MARCH 1, 2018 WEATHER CLEAR, DRY AND AIR TEMPERATURE IN THE LOW 70S EXITED COSTCO (IH10W) PARKING LOT, PROCEEDED OVER IH10W ON BRIDGE TOWARD THE INTERSECTION WITH VANCE-JACKSON RD. AT APPROX. 35 MPH. ENCOUNTERED LINE OF STOPPED VEHICLES BACKED UP FROM THE TRAFFIC LIGHT. USUAL AND NORMAL FORCE ON THE BRAKE PEDAL DID NOT PRODUCE THE EXPECTED SLOWING. EMPLOYING MAXIMUM PANIC FORCE ON BRAKE PEDAL FINALLY BROUGHT THE VEHICLE TO A STOP SHORT OF COLLISION. IMMEDIATELY SHIFTED INTO 'PARK' WHERE UPON THE UNLOADED ENGINE RACED TO HIGH RPM. SWITCHED IGNITION TO 'OFF' WITHOUT REMOVING KEY. DID NOT OBSERVE TACHOMETER DURING THE FOREGOING EXCITEMENT BUT ENGINE SOUND WAS LOUD AND HIGH PITCHED. CHECKED FLOOR AREA FOR OBJECTS OR OBSTRUCTION AND FOUND IT CLEAR. DRIVERS LEFT FOOT BEING FIRMLY PLANTED ON THE FLOOR, ONLY THE RIGHT FOOT HAD ACCESS TO BRAKE OR ACCELERATOR. RESTARTED ENGINE AND PROCEEDED HOME NORMALLY BUT WITH GREAT TREPIDATION AND CAUTION. SUBSEQUENT EXPERIMENT IN A SAFE AREA REVEALED THAT THE ENGINE CAN INDEED BE SHUT DOWN, WHILE IN MOTION, FROM ANY TRANSMISSION SELECTION WITHOUT GOING TO 'PARK' ALTHOUGH WITH CONSEQUENT LOSS OF POWER ASSISTED BRAKING AND STEERING. THIS KNOWLEDGE DOES PROVIDE SOME GUIDANCE FOR ANY FUTURE RUN-AWAY EPISODES. MY SPOUSE WILL BE STRONGLY DISCOURAGED FROM DRIVING THIS VEHICLE IN THE FUTURE. PERHAPS UNRELATED TO THIS INCIDENT (EXCEPTING THE POSSIBLE COMMONALITY OF ENGINE MANAGEMENT COMPUTER), THIS VAN HAS TWICE EXPERIENCED BATTERY DEPLETION DUE TO PARASITIC DRAIN WHEN PARKED OVERNIGHT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11076097March 3, 2018
SEATS
THE LATCH TOWARDS THE FRONT ON THE BOTTOM OF THE (SINGLE SEAT ON THE THIRD ROW) ON THE VERY FAR RIGHT SIDE DOES NOT LATCH PROPERLY. THE SEAT FALLS BACKWARDS WHEN MY 8 YEAR OLD SON SITS ON IT. IT DOESN'T MATTER IF THE VEHICLE IS IN MOTION OR NOT. THE SEAT GOES IN A BACK WARD MOTION WHEN SOMEONE IS SITTING IN IT WITH THE PRESSURE OF THEIR BACK LEANING ON IT. I FEEL THIS COULD BE DANGEROUS AND NEEDS TO HAVE A RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11075845March 2, 2018
SERVICE BRAKES, ENGINE, VEHICLE SPEED CONTROL
ON OCTOBER 16, 2013, MY HONDA ACCELERATED AT A FAST SPEED UP MY DRIVEWAY AND CAUSED $6,178.37 IN REPAIR COSTS AND SLAMMED INTO MY FRONT PORCH. THE BRAKES DID NOT WORK TO STOP THE CAR. WE IMMEDIATELY INFORMED HONDA AND OUR INSURANCE CARRIER OF THE ACCIDENT, AND THE CAR WAS TOWED TO HONDA IN OLD BRIDGE, NJ, AS IT COULD NOT BE DRIVEN DUE TO DAMAGE. ON 11/15/2013, SEE CLAIMS SUMMARY, HONDA COULD NOT DETERMINE IF THIS AN ACCELERATION ISSUE. THEY NEVER INFORMED US OF WHAT THE ISSUE WAS. HONDA DID NOT PROVIDE ME WITH A RENTAL CAR, SO I HAD TO RENT A CAR FROM 10/21/13 TO 11/26/13, WHICH I PAID $603.96 OUT OF POCKET (RECEIPTS ENCLOSED). THE AMOUNT OF TIME HONDA WAS WAY TOO LONG FIX MY CAR AND I HAD PAY ADDITIONAL RENTAL COSTS DUE TO THEIR UNREASONABLE DELAY. SHORTLY, AFTER HONDA REPAIRED MY CAR, I RECEIVED A RECALL NOTICE THAT THE BRAKES WERE RECALLED. REALLY? THIS IS WHY MY CAR WOULD NOT STOP. THERE HAVE BEEN SEVERAL RECALLS ON MY HONDA. A YEAR AFTER PURCHASE, THE ENGINE BROKE DOWN. I WROTE TO NJ ATTORNEY GENERAL, WHO WROTE BACK AND ASKED THAT I WRITE TO YOU. I AM ALSO ATTACHING PICTURES OF THE ACCIDENT. THERE ARE TIRE MARKS IN THE DRIVEWAY DUE TO THE HIGH SPEED OF THE ACCELERATION. PHOTOS FLUIDS RUNNING DOWN MY DRIVEWAY, AND THE DAMAGED FRONT END. I HAVE ALSO ENCLOSED NJ MANUFACTURER'S, COPY OF THE CLAIM SUMMARY DATED 11/15/13. THIS MATTER IS VERY UPSETTING TO ME AND THE WAY IT WAS HANDLED BY HONDA. MY HUSBAND, ALSO PURCHASED A NEW PILOT, AND MY HONDA WERE BOTH PURCHASED NEW AT THE SAME HONDA. I KNOW THERE ARE ACCELERATION ISSUES WITH THIS HONDA AND THIS WAS AN ACCELERATION ISSUE AND A MECHANICAL ISSUE ON THE FAULT OF THE BRAKES I AM REQUESTING TO BE REIMBURSED FOR THE CAR RENTAL, INSURANCE DEDUCTIBLE AND A REFUND OF THE COST I PAID FOR THE HONDA IN THE AMOUNT OF $28,931.46. MY CAR HAS NEVER DRIVEN THE SAME SINCE THE ACCIDENT.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11075235February 27, 2018
POWER TRAIN, SUSPENSION
VAN ONLY HAS 61,000 MILES AND THE TRANSMISSION WILL NOT SHIFT INTO GEAR WHEN DRIVING, IT JUST REVS AT VERY HIGH RPM'S. ALSO WHEN MAKING A LEFT HAND TURN THERE IS A RATTLE IN THE LEFT REAR TIRE AREA LIKE A SPRING IS BROKEN BUT THERE IS NOTHING VISUALLY WRONG....
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11074420February 23, 2018
SEATS
NOVEMBER 2017 NEWS REPORTS DESCRIBED A SAFETY RECALL OF CERTAIN MODEL YEARS OF HONDA ODYSSEY VAN SECOND ROW SEATING. THIS WAS DUE TO SEATS NOT BEING SECURE IN SUDDEN STOP OR IMPACT. SINCE THAT TIME, NOW 4 MONTHS, SEVERAL DEALERSHIP CLAIM NO KNOWLEDGE OF WHEN THE RECALL REPAIRS WILL BE HONORED AND REFER CALLERS TO HONDA AMERICA. HONDA AMERICA REFERS ALL CALLS TO DEALERS AND STATES THIS IS "NOT REALLY A SAFETY ISSUE" BUT A MATTER OF OPERATOR ERROR. I WOULD SUBMIT THAT IF THE SEAT LATCH SYSTEM CAN BE INSTALLED/OPERATED IMPROPERLY THEN IT IS IN FACT A SAFETY RELATED DESIGN DEFECT WHICH A CORPORATION THE SIZE OF HONDA COULD HAVE REPAIRED BY NOW, IF THEY WERE NOT DENYING THE PROBLEM! CAN DOT ENFORCE AN EXISTING FEDERAL RECALL?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11074159February 21, 2018
UNKNOWN OR OTHER, STRUCTURE:BODY
PASSENGER SIDE SLIDING DOOR JUMPED TRACK AND BROKE OFF DURING NORMAL OPERATIONS. VEHICLE WAS PARKED, AND PASSENGERS HAD EXITED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11074201February 21, 2018
UNKNOWN OR OTHER
I NEED TO REPLACE MY HONDA ODYSSEY BRAUNABILITY WHEELCHAIR ACCESSIBLE ENTERVAN. BECAUSE IT WAS DESTROYED IN THE FEBRUARY 7TH CHAIN ACCIDENT AT THE MARIO CUOMO /TAPPAN ZEE BRIDGE IN WESTCHESTER, NEW YORK. YOUR RECALL FOR THE SECOND SEADT ROW PREVENTS HONDA DEALERS TO SELL ME A NEW VEHICLE, EVEN IF A WHEELCHAIR ACCESSIBLE VAN CANNOT POSSIBLY USE A SECOND ROW SEAT,. ACCORDINGLY I KINDLY ASK YOU TO ISSUE A WAIVER THAT I CAN SUBMIT TO ANY HONDA DEALER. DEADLINE FOR SUBMITTING MY ORDER FOR CONVERION IS FEB 28 AND CHASSIS HAS TO ARRIVE A BRAUNABILITY NO LATER THAN MARCH 16, 2018.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11073821February 20, 2018
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2012 HONDA ODYSSEY. ON SEVERAL OCCASIONS, THE VEHICLE FAILED TO START WITHOUT WARNING. THE VEHICLE WAS TAKEN TO SUSSEX HONDA AT (973) 579-3500 (LOCATED AT 57 HAMPTON HOUSE RD, NEWTON, NJ 07860) WHERE IT WAS DIAGNOSED THAT THE BATTERY NEEDED TO BE REPLACED. THE VEHICLE BATTERY WAS REPLACED; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO PHILLIPSBURG EASTON HONDA (400 COUNTY ROAD 519, PHILLIPSBURG, NJ 08865) WHERE NO DIAGNOSTIC FAILURE CODES WERE FOUND AND THE FAILURE COULD NOT BE DUPLICATED. THE DEALER STATED THAT THE VEHICLE WAS NOT BEING DRIVEN ENOUGH. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS THEN TAKEN TO AN INDEPENDENT MECHANIC WHERE THE BATTERY WAS REPLACED A SECOND TIME; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES AND THE CONTACT WAS PROVIDED CASE NUMBER: 06703538. THE APPROXIMATE FAILURE MILEAGE WAS 13,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11073254February 16, 2018
TIRES
TL* THE CONTACT OWNS A 2008 HONDA ODYSSEY EQUIPPED WITH MICHELIN DEFENDER SL TIRES, SIZE: R65/R16/235 (NA). WHILE DRIVING 70 MPH, THE FRONT DRIVER'S SIDE TIRE EXPLODED. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (HARDIN COUNTY HONDA, 5608 NORTH DIXIE HIGHWAY, ELIZABETHTOWN, KY 42701) WHERE IT WAS DIAGNOSED THAT THE FRONT DRIVER'S SIDE TIRE NEEDED TO BE REPLACED. THE FRONT DRIVER'S SIDE TIRE WAS REPLACED. THE MANUFACTURER WAS INFORMED AND DID NOT ASSIST. THE VEHICLE FAILURE MILEAGE WAS 114,000. THE DOT NUMBER AND TIRE FAILURE MILEAGE WERE UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11073294February 16, 2018
FUEL/PROPULSION SYSTEM
"TAKATA RECALL" I GOT GAS LEAK SUDDENLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11073070February 15, 2018
WHEELS
TREAD SEPARATION AND/OR BROKEN RADIAL BELTS. 3 TIRES WERE AFFECTED OUT OF THE ORIGINAL SET OF 4. SET WAS PURCHASED DEC 2015. FIRST TIRE FAILED AT 23K MILES IN AUG 2017 AT HIGHWAY SPEED DURING VACATION. SECOND TIRE FAILED AT 28K MILES IN DEC 2017 IN LOCAL TRAFFIC. THIRD TIRE FAILED AT 28K MILES IN JAN 2018 IN LOCAL TRAFFIC.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11072882February 14, 2018
VISIBILITY/WIPER
MOON ROOF GLASS EXPLODED WHILE ON SMOOTHLY PAVED HIGHWAY. NO APPARENT CAUSE. NO OTHER VEHICLES WERE NEARBY TO THROW A ROCK. EXPLOSION WAS LOUD. SHATTERED GLASS FELL ON DRIVER AND PASSENGER - AT 70 MPH [SPEED LIMIT].
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11072728February 13, 2018
ELECTRICAL SYSTEM
THE CENTER CONSOLE, WHICH IS THE MONITOR THAT UTILIZES GPS NAVIGATION, REAR VIEW CAMERA DISPLAY, CONTROLS HEAT/AC, VOLUME CONTROL, ETC. HAS CONTINUED TO FAIL SINCE DATE OF PURCHASE (7/15/17). THE MONITOR SHUTS DOWN AT RANDOM TIMES, FOR UNIDENTIFIED REASONS, LEAVING THE DRIVER, DISTRACTED AND ATTEMPTING TO RESOLVE. THE SHUT DOWN CAN OCCUR WHILE IN THE VAN IS MOVING OR STATIONARY. NAVIGATION SHUTS DOWN WHILE THE DRIVER IS IN ROUTE TO A LOCATION CAUSING SIGNIFICANT DISTRACTION. WHEN THE SYSTEM SHUTS DOWN THE HEAT/AC ALSO SHUT DOWN FORCING THE DRIVER TO MANUALLY ADJUST, WHICH WHILE DRIVING IS AN UNNECESSARY DISTRACTION. HONDA WAS MADE AWARE OF THIS PROBLEM IN AUGUST 2017. WE BROUGHT OUR VAN IN TO THE SHOP TWICE AND NO RESOLUTION WAS FOUND. WE FILED A COMPLAINT WITH HONDA AMERICA (VOICE MAILS ARE RETAINED AS RECORD). AFTER SEVERAL MONTHS OF NO RESOLUTION, HONDA AMERICAN TOLD US OUR CASE WAS BEING CLOSED BECAUSE THE COMPANY CONTINUED TO HAVE NO RESOLUTION. 7 MONTHS AFTER PURCHASE THE CENTER CONSOLE/MONITOR CONTINUES TO RANDOMLY FAIL. SOMETIMES THE MONITOR GOES BLACK, SOME FEATURES WORK WHILE OTHERS STOP (FOR EXAMPLE THE RADIO MAY WORK WHILE THE SCREEN IS BLACK). SOMETIMES THE MONITOR GOES BLUE AND EVERYTHING SHUTS DOWN. PHOTOS AND VIDEOS OF THESE OCCURRENCES WERE SUBMITTED TO HONDA VIA EMAIL. THE PROMOTED FEATURES BY HONDA AMERICA LEAD THE BUYER TO BELIEVE THERE IS ADDED SAFETY IN THIS VAN. THE OPPOSITE HAS TURNED OUT TO BE TRUE. THESE FAILURES CAUSE SERIOUS SAFETY CONCERNS FOR THE DRIVER AND THE YOUNG FAMILIES UTILIZING THE VAN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11072688February 13, 2018
ELECTRICAL SYSTEM
I AM OLDER AND I BELIEVE THE TURN SIGNAL VOLUME IS TOO LOW ESPECIALLY DUE TO ROAD NOISE. THIS IS THE ONLY CAR I DRIVE WHERE IT IS DIFFICULT TO HESR THE TURN SIGNALS. HONDA CANNOT FIX THE VOLUME..
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11072254February 12, 2018
POWER TRAIN
CAR JERKS VIOLENTLY DURING MILD ACCELERATION, WHEN THE TRANSMISSION SHIFTS BETWEEN FIRST AND SECOND SPEEDS. THIS CAN OCCUR RIGHT AFTER STARTUP OR CAN START AFTER THE CAR HAS BEEN RUNNING AND THE CAR SLOWS DOWN TO FIRST GEAR. IT CONTINUES UNTIL THE IGNITION IS TURNED OFF. THE PROBLEM DISSAPPEARS WHEN IGNITION IS TURNED OFF. IT OCCURS VERY RANDOMLY, I.E., INTERVALS OF WEEKS OR EVEN MONTHS. IT IS ALMOST IMPOSSIBLE TO HAVE IT OCCUR AT THE DEALER SERVICE DEPT., AND IT DOES NOT GIVE A COMPUTER CODE. THE DEALER CHECKED THE TRANSMISSION AND COULD NOT FIND THE CAUSE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11071889February 9, 2018
UNKNOWN OR OTHER
TAKATA RECALL - THE POWER SLIDING DOORS COME OPEN WHILE DRIVING DOWN THE ROAD ON THEIR OWN. AT FIRST THE RIGHT REAR DOOR POWER STOPPED WORKING AND THE SAME DAY THE DOOR CAME OPEN DRIVING DOWN THE ROAD. THAT IS NOT GOOD WITH CHILDREN UNDER 8 YEARS OF AGE!!!!! NOW THE LEFT REAR DOOR STILL HAS THE AUTOMATIC POWER WORKING BUT HAS PROBLEMS WITH COMING OPEN DRIVING DOWN THE ROAD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11071678February 8, 2018
UNKNOWN OR OTHER
ON AUGUST 20, 2017, DRIVING ON I-77 NORTH TOWARDS CHARLOTTE, NC HEARD A POP AND EXPLOSION ON TOP OF OUR VAN OUTSIDE STATESVILLE, NC. PULLED OVER AND DISCOVERED OUR SUNROOF/MOONROOF WAS SHATTERED. FORTUNATELY, THE INTERIOR COVER WAS CLOSED AND DID NOT HAVE ANY GLASS FALL ON US. THAT DAY WE CONTACTED OUR CAR INSURANCE COMPANY, USAA, AND SET UP AN APPOINTMENT AT ABRA AUTO BODY & GLASS - INDEPENDENCE, 2033 MARGARET WALLACE ROAD, MATTHEWS, NC 28105. THE ADJUSTER, JON WULF, COULD NOT EXPLAIN WHY THIS HAPPENED AND THAT THERE WAS NO ROCK FOUND WHEN THEY REPAIRED THE SUNROOF. THIS PAST WEEKEND MY WIFE, LINDA, HEARD A NEWS REPORT ON "EXPLODING SUNROOFS," AND I FOUND NUMEROUS REPORTS ON THE INTERNET. I AM REPORTING OUR INCIDENT SO THAT OTHERS MAY NEVER HAVE TO EXPERIENCE THIS, ESPECIALLY WHEN TRAVELING OVER 70 MILES AN HOUR ON AN INTERSTATE. WE COULD HAVE BEEN INJURED BY FLYING GLASS AND COULD HAVE HAD A SERIOUS ACCIDENT. I AM AFRAID IT WILL TAKE A DEATH BEFORE ANYTHING IS DONE TO PROTECT AMERICAN DRIVERS. I DO HAVE THE AUTO BODY REPORT AS PROOF THIS HAPPENED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11066291February 8, 2018
STRUCTURE:BODY:TAILGATE
2013 HONDA ODYSSEY. CONSUMER WRITES IN REGARDS TO DEFECTIVE TAILGATE. *LD THE CONSUMER STATED THE HYDRAULIC STRAY STRUT WAS REPLACED UNDER WARRANTY. THE FAILURE RECURRED. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11071729February 8, 2018
ELECTRICAL SYSTEM
THE SLIDING DOORS ARE UNSAFE. THEY DO NOT STAY LOCKED AND ARE HARD TO CLOSE. I HAVE SEEN WERE SEVERAL OTHER VEHICLE OWNERS HAVE HAD ISSUES WITH THE SLIDING DOORS. I HAVE SLAMMED THE DOORS AND THE DOORS STILL SHOW AS OPENED AND HAVE SLID OPEN WHILE I AM DRIVING. THIS IS ACTUALLY THE 2ND TIME IT HAPPENED. THE AUTO FUNCTION OF THE DOORS ALSO DOESN'T WORK WELL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11071584February 7, 2018
SEATS
"TAKATA RECALL" I HAVE NOT HEARD FROM THE DEALER ABOUT THE STATUS. 2ND ROW SEATS DO BECOME LOOSE EASILY, WITHOUT DIFFICULTY OR MUCH EFFORT, SPECIFICALLY WHEN GOING TO THE 3RD ROW ACCESS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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